Virgin Media

Virgin Media Outage Report in Montgomery, Sir Powys, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Montgomery, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Montgomery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Montgomery, Sir Powys, Wales 12/13/2024 16:50

December 13: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jathurson2 JJ (@Jathurson2) reported

    Yo @virginmedia fix your ******* wifi

  • claireguy Claire Guy (@claireguy) reported

    @virginmedia 5.5 hours and I raised a complaint via the CEO - all sorted now - actually some one who listened and understood the issue. It’s embarrassing for you as a company that the staff are not correctly trained or just have no clue what they are doing.

  • oliviawildblood liv (@oliviawildblood) reported

    @virginmedia Trying to terminate my subscription...spoken 2 4 people who have all told me i'm speaking to the wrong person, passed from pillar to post for the last 2 hrs...How do I terminate my subscription?

  • cov_kyle don't do iCloud, don't do email (@cov_kyle) reported

    @virginmedia any plans to fix your YouTube TV channel (198) any time soon? Hasn't worked for near 2 weeks now

  • kanaiyasp Sachin (@kanaiyasp) reported

    @richardbranson @virginmedia as a long standing customer across Virgin's multiple brands, are you telling me if you cannot provide broadband service for over 20hrs you cannot do anything because Virgin Policy says only if you are suffering for 48hrs I'll look to compensate

  • RacheyRach87 Rachel Clare Wilson (@RacheyRach87) reported

    @virginmedia A list of help articles, I've tried everything they say and my (average) internet speed is still only between about 14mbps and 35mbps, upload is regularly around 0.08mbps meaning I can't do my job

  • LornaHay2511 Lorna Hay (@LornaHay2511) reported

    @virginmedia Frustrated? Did you look up the complaint yet. No sim. No ability to work. And I have a disability. Virgin admitted fault. How soon can you send a phone?

  • LornaHay2511 Lorna Hay (@LornaHay2511) reported

    @virginmedia Even if I send a letter of complaint to Hammersmith office or virgin media, Sutherland SR43 4AA - it does not fix my lost meetings

  • LornaHay2511 Lorna Hay (@LornaHay2511) reported

    @virginmedia Issue - virgin suggest replace sim. Issue - fail to tell me I will not have a phone service for 5 days. Are you kidding me????

  • lou_dolly Louise (@lou_dolly) reported

    @virginmedia We intend on leaving, we don’t need anymore time to make a decision. Please just make it easy to cancel @virginmedia I will be filling out the @Ofcom form