Virgin Media Outage Report in Mitcheldean, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mitcheldean, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mitcheldean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Mitcheldean, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Total Blackout | |
| Gloucester |
TV | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mitcheldean, England
Latest outage, problems and issue reports in Mitcheldean and nearby locations:
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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Gareth Balmer
(@garethbalmer) reported
from
Gloucester District, England
@virginmedia how broken is the routing table this morning?
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Chris B
(@Chopperb) reported
from
Stroud, England
Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Terry Hemmings
(@terry1hemmings) reported
from
Quedgeley, England
@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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Steve Barnes
(@Barnsey02) reported
from
Quedgeley, England
@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucester District, England
USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬
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Mary
(@Bristolmary) reported
from
Aylburton, England
Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miguel
(@Mig_Fairweather) reported
@virginmedia Yes I’ve done both multiple times and still having the same issue
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Massimo
(@mas56397110) reported
@virginmedia Refused to give me a dongle or data box or even to switch me onto a wifi service whilst waiting for fibre to be installed. Means I'm using mobile data. Can't attend Teams meetings from home. I have had enough of this. cc: @LutzSchueler do something !!
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Alex
(@alexsharples) reported
@virginmedia has to be the worst internet going, dial up was more reliable!
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Joshua Evans
(@jevo2205) reported
@virginmedia Been trying to book a visit online but it either tells me to return in 24hrs or gives me the error page above. Unfortunately I have been unable to speak with anyone that’s able to help. This is my last attempt before giving up.
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Rybot
(@Ryanbro25272258) reported
@virginmedia got no Internet. Down since last night, said service issue in area and has been fixed but still no Internet for me. I have rebooted, and reset router. Still no Internet. Service definitely down but virgin seems to be saying area is OK, clearly not though
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Katrina Harris MA
(@KatHarris42) reported
@virginmedia I am trying to find your chat function to report problems with my broadband, where can it be found. I upgraded my internet speed to stop access issues, as working from home and the internet servìce has been appalling the past 3 days.
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Miguel
(@Mig_Fairweather) reported
@virginmedia It is still doing the same thing… considering you took so long to reply can you ask a useful question that will help get the issue resolved
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Rachel Douglas
(@mmmm_techno) reported
@virginmedia When I press the submit button, it gives me a complaint ref of **** and when I go back to my account it doesn't have a log of the complaint I just submitted. I've done that 3 times now
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Ben Drayke
(@BensMediaOrb) reported
Hey @virginmedia your broadband has gone down in the CR0 area for the 6th or 7th time this week, 😡
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Joshua Evans
(@jevo2205) reported
@virginmedia Unfortunately no improvement. It’s been a persistent issue for months. 10+ times per day the whole connection drops for 45s or so. Tried all the script solutions (including the reboot…). Both Ethernet and wifi drops. The router is in modem mode. It still happens when it’s not.