Virgin Media

Virgin Media Outage Report in Lossiemouth, Moray, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lossiemouth, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lossiemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lossiemouth, Moray, Scotland 12/11/2024 15:00

December 11: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lossiemouth, Scotland

Latest outage, problems and issue reports in Lossiemouth and nearby locations:

  • greetjenkins greet jenkins (@greetjenkins) reported from Lossiemouth, Scotland

    @virginmedia @Seb_McKinlay Useless service, no body ever replies to a formal complaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jayrahman83 Jay Rahman (@jayrahman83) reported

    @virginmedia Ever since your prices went up, your broadband has been absolutely awful! I have rebooted and restarted many times and it keeps cutting out! Awful service! #virginmedia

  • hurricanehorton Michael Horton (@hurricanehorton) reported

    @virginmedia Yeah, it said it was fine. TV and internet went down for half an hour despite being 'no issue'. Come back now.

  • QprShivvy shivam patel (@QprShivvy) reported

    @virginmedia They said u can order it online or through the app. It doesn't work and I did inform your customer service to send one but same again told to order through the app. Cmon its been like 3 months since we upgraded our package to a faster broadband but still no Internet in my kitchen

  • Be4rdedBrother Be@®Ded Brother 🇬🇧🇵🇸 (@Be4rdedBrother) reported

    @virginmedia I have also tried they were supposed to send me a link for an online chat never came and started over again. I keep seeing option 5 in the telephone menu being mentioned, there is no option 5 or am I missing something? Ty

  • nicoladevalle nicola de valle (@nicoladevalle) reported

    @virginmedia My friend, I have no reason whatsoever not to be polite to you. ;-) At the end of the day, it's not your fault if this price hike has occurred. You are just doing your job so being nasty/rude to you would be just bloody ignorant. Therefore thanks for all your help and stay safe.

  • MrTekkersCook Leighton (@MrTekkersCook) reported

    @virginmedia can I arrange a manager to call me please. As these live chat agents are absolutely awful. 3rd person I’ve spoke to this week about my account and 3 different answers with zero notes in my account of previous conversations

  • SophiaAkaAnkles Phi (@SophiaAkaAnkles) reported

    @virginmedia No we haven’t been contacted despite being cut off twice yesterday. Phoned twice prior to that in order to set up this new account that we had been talked into - for £100 a month and loyal customers we expect better service than this. Someone ought to call us back out of courtesy

  • Marketing_Liz Liz Harris (@Marketing_Liz) reported

    @virginmedia Did a chat with the bot. It took my address to check for issues. It then replied that there was an error, and it would try and get someone to call me in the next 4 hours. Not very much use.

  • sukhpalde0l Sukhpal Deol (@sukhpalde0l) reported

    @virginmedia What’s been the problem over the last few days and is it fixed?

  • QprShivvy shivam patel (@QprShivvy) reported

    @virginmedia I shall try it and see what happens. Expect better service and a bit more quality. Especially times like these are hard and working from home we need our services working tip top.