Virgin Media Outage Report in Llanfairpwllgwyngyll, Anglesey, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llanfairpwllgwyngyll, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanfairpwllgwyngyll and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llanfairpwllgwyngyll, Wales
Latest outage, problems and issue reports in Llanfairpwllgwyngyll and nearby locations:
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a n n a
(@annajenhuws) reported
from
Y Felinheli, Wales
@virginmedia I’ve been trying to cancel my broadband for over a month but can’t get through to anyone & I’ve been sent a bill to an address no longer occupied
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Bull Gates
(@_SheikYerbouti) reported
from
Tyn-y-Gongl, Wales
Iwobi is like Virgin Media. Seemed like a good idea at first but he seems to stop working every 10 minutes and is slow as ****.
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jon brooker
(@jonbrooker1) reported
from
Llangefni, Wales
@virginmedia In total I spoke to 17 people and the call lasted 4.5 hours, so no I am not happy. An engineer came out and replaced the HUB 4 with another one, that is still worse than the HUB 3, overall still a terrible experience for a long standing Customer.
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colin forbes
(@Lee_Dsu) reported
from
Penmaenmawr, Wales
@virginmedia Does anyone in your company care. Still having **** connection and I think you've used all the excuses available but I'm sure you'll pull one out of the hat....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis
(@MR_Huggster) reported
@virginmedia I think you better contact me about my mother account that's 28 years old. You have just cut her of now , with no warning. No phone or internet what so ever and due to your account issues ! #badcustomerservice
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k jadva
(@kjad22) reported
@virginmedia Yes there is. I want out of your contract. I'm paying for a service I haven't EVER received. Your engineer can't seem to sort the issue so I want to leave. You're disrupting my work life I want to go to a provider who offers what I pay for.
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Tusk
(@TuskFN_) reported
Anyone else's virgin media down?
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Si
(@MrSimonHedley) reported
@virginmedia Yet again, I've been promised it is raised as a work order that will be resolved within 5 days. But with previous calls and how long it has been going on, I have no faith. My next call will be to cancel and get my money back that I've paid if its not resolved!
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Milo baby
(@MR_emkay) reported
Probably the worst time for @virginmedia tv to go down ffsssss sort it out
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TANIL SERBES
(@SerbesTanil) reported
@virginmedia I can send you my account details here. I think text is same as on website customer helping section. It transfers to agent. I am on the queue now but probably they will say i need to call these numbers you provided me. @virginmedia
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Sally Marquiss
(@sally_marquiss) reported
@virginmedia Called yesterday, new hub received today, still can’t get a connection and other people in the area (South Bath) are having similar issues. Getting beyond a joke, 2 unproductive work days so far this week for me and my son. I hope we are getting a refund.
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darren lear
(@LearDarren) reported
@virginmedia absolutely shocking customer service,been over charged by £435 but you cut me off every time you put me through to the “Correct Department “ shocking
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Chris
(@ChrisFirstDates) reported
Virgin Media , client service is the worst I’ve ever encountered ! They lie to you about what’s included in your deal, #Virginmedia should be ashamed of themselves, loyal customer for over 10 years!!! Ripping off customers in their 70’s in a pandemic just unbelievable!
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Kikku Maini
(@KikkuMaini) reported
@virginmedia virgin media business customer service beyond joke. Ordered broadband for 2 additional rental properties on the 27th of May, told 10 days for routers, 26 days later, no sign of routers and no updates from your account team despite chasing and putting in a complaint.