Virgin Media Outage Report in Llanfair, Gwynedd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llanfair, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llanfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llanfair, Wales
Latest outage, problems and issue reports in Llanfair and nearby locations:
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Joanne Richards
(@J0RDIJ0) reported
from
Llanfair, Wales
I could really do with some advice or assistance on how to deal with @virginmedia I am seeking customer service help. None via phone, text or on here and they expect me to wait until Monday to speak to someone via chat! #ripoffbritain @MoneySavingExp #virginmedia @CitizensAdvice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@Hobs1998) reported
@virginmedia 18th of January to fix issues in Perth! And underhand having to register for compensation, not automatic after 48hrs.
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Jonathan Burns
(@jonnieburns2804) reported
@virginmedia Yes please. I’ve been on hold for 27 minutes. Im@trying to check my home connection via your website and it’s just spinning. I have broadband issues
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Buddy Hell 🥤
(@buddy_hell) reported
@virginmedia Your service checker says there are "no issues" but my senses tell me otherwise. I'm going to contact the national press with this story.
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Andy Richards
(@andy_richards1) reported
@virginmedia It seems expensive broadband doesn’t guarantee trouble-free service, or indeed customer service agents who care. #poorcustomerservice
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Del 🌈
(@derrickca) reported
@LisaMat39950095 @virginmedia I’ve never heard anything good about them. They go from bad to worse
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Sally Woods-Bryan
(@LeVivray) reported
@virginmedia Sadly you are experiencing problems with your website: you are sorry but busy preparing new cool stuff for me, or you have problems registering my problem, or we wait 30-60min on the phone. So far you've said it will be fixed by 14h05, then 19h05 yesterday, now 10h05 today.
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Jonathan Burns
(@jonnieburns2804) reported
@virginmedia #virginmedia why is your website one of the worst customer experiences ever!!!
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Rach
(@RachJMoran) reported
@virginmedia @virginmedia Thanks for the reply.I have already called and there is a fault. Understand the team will we working hard, my frustration at this point is that the website service checker is saying there is nothing wrong, so no updates anywhere. It's been out 3 days +!
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dittonsguy
(@markindittons) reported
@virginmedia Thanks, would that to resolve the technical issue or to help with the reason why I’m contacting virgin media?
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SimsGirl
(@ItsTajrin) reported
@virginmedia I want to make a complaint how do I do this. The stupid website is not allowing me