Virgin Media Outage Report in Kilmaluag, Highland, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmaluag, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmaluag and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@tillibird) reported
@virginmedia staying in a Premier Inn with supposedly great virgin wifi. Beg to differ! Paid for ultimate and 3 devices. Nope. 1 device barely working and other 2 refusing to even recognise wifi is an actual thing. Poor.
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Cam
(@camilleESLU) reported
@virginmedia worst customer service I’ve ever seen. I have spent the past 2h trying to cancel my broadband package and have been put on hold multiple times before being hang up on. When i finally reached someone who told me they deactivated my account but had to pay £133
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Michael Brown
(@mgb_dubai) reported
@virginmedia yet another day without WiFi and am currently on hold on the phone again - more than 45 minutes now waiting for service. And my subscription has significantly increased. It the ongoing service is SO bad. And customers are ignored.
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Null-Bob
(@StandUPforGB) reported
@virginmedia worst customer support in the world.
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Urban Kaos
(@urbankaosgfx) reported
@virginmedia No, the Internet on the router was ok but now its back to Internet(Partial Service (DS only)), only noticed as i've been trying to sort Plex out for remote access, never had any issues until Virgin keeps going off.
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Claire
(@ClaireInCroydon) reported
@virginmedia are you having problems in Croydon? Our broadband has gone - have restarted the router twice but no joy. Service status apparently OK though 🙄
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Null-Bob
(@StandUPforGB) reported
@virginmedia worst customer support in the world
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Rinkku
(@Rinkku_) reported
from
Madeley, England
@virginmedia No issues found but it's been constantly dropping all day. That's with doing everything it says on the website. I don't really want to sit through 45 mins of being on hold to be told that nothing is wrong like previous times.
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That Heaton Mess
(@GavHeaton) reported
@virginmedia Thanks already tried,instead to sum it up, the automated service 'runs checks' can't find anything so says 'thanks for calling,goodbye'. One reason I was persuaded to stay was my WiFi would be sorted and I would get a free booster sent! That was almost a year ago! Still waiting!
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Denzel
(@Denzel282828) reported
@virginmedia Are you going to actually fix the outage in the WN5 area? It's been about 4 hours