Virgin Media Outage Report in Hutton, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Hutton, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Upminster, Grays, Romford, Dagenham, Basildon, Harlow, Barking, Chipping Ongar, Chelmsford, Brentwood, Bexleyheath, Laindon, Thamesmead and Stanford-le-Hope.
City | Problem Type | Report Time |
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London | Internet | |
London | Internet | |
London | Internet | |
London | Internet | |
London | Internet | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hutton, England
Latest outage, problems and issue reports in Hutton and nearby locations:
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@harryhpalmer @RWoody1995 @SirWalterSmith9 @virginmedia Their approach of not telling anyone when things are broken, and that in fact the service status page always shows everything is fine. Or telling us afterwards when it’s fixed. Or in any way owning their failures in service.
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Eddie
(@onfe1) reported
from
Romford, England
@aaronosher @virginmedia Fairly common problem with the hardware in the Virgin hub unfortunately
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@NeilCastle @benno86222551 @SteinerJar @virginmedia I feel like that’s what my post was. Bear in mind, this is not new. I’ve sent this feedback over and over, and the response is always to give me a ton of work and testing to do, and then the problem resolves itself and they take no responsibility.
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Ben Cox
(@Coxy009) reported
from
Basildon, England
@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@RWoody1995 @SirWalterSmith9 @virginmedia Yes, that is why. Exactly. But I’d still like better customer service.
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
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terry stubbs
(@tottenhamterry) reported
from
North Weald Bassett, England
@virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
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Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
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Funnybits_Bytes 🙂😚
(@FunnybitsB) reported
from
Romford, England
@virginmedia why have I got no internet please I need this help
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Darcy Meadows
(@darc174) reported
from
Harlow, England
@virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia service down again in Hornchurch
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mendo. Just Mendo.
(@MendoBurr) reported
Bit disappointed by @virginmedia. None of my upgrades in the past have locked me into a new 18 month contract - upgrading to 1Gig would, and the chat agent didn't even notify me of that. We're planning to move in March, had to cancel the upgrade. Shame.
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Kathryn
(@Kathryn_McCaw) reported
@virginmedia On demand, catch up and apps but I have an engineer coming out today but aside from that your customer service is awful and no one is acknowledging my complaint you can’t close it when the customer is still unsatisfied
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Dr Prithvi Hirani
(@PrithviHirani) reported
@virginmedia hey my internet has stopped working. This is second morning in a row. Can you help
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Paul Moore
(@peeyem2k) reported
First call to @virginmedia 20 minutes, 3 call transfers, call cut off on 3rd transfer, 1 disappointed customer who hasn’t had his query sorted who wished @sky were doing his broadband instead #customerservice
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Steve Phillip
(@Linked2Steve) reported
@virginmedia is there a problem with broadband in the HG3 1EJ area. Also my VM app won’t allow me to log in with my usual email and password- it says I’m not the primary user?
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Tony Hogan
(@uktonyeverton) reported
@virginmedia No, haven’t had an active account since 2011, never had any issues before, no notice given, causing massive disruption to my life and business, lost contacts, messages, NHS, utility etc etc etc
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Victoria Edwards
(@Ticvoria3) reported
@virginmedia She is less interested in an investigation than in help&reassurance with her worries of how much data fraudster can access. You and every other body involved urge the use of 2FA as safe&secure. She is 80, housebound and would welcome better service.
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Alan Surgeon
(@AlanSurgeon) reported
@virginmedia No they didn’t ? Booked an engineer for me. Online it actually said there were problems in the area but they couldn’t see this on their system ?
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Ash Williams
(@_AshWilliams83) reported
@virginmedia can I cancel my phone line and not experience any drop in service to my tv/internet? Easiest/fastest way to go this? Thanks
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#Manners1973
(@Stacey1882) reported
@virginmedia It's still bad John, and I have had to get out my office and use another one. What is the issue in RH11, it's not good enough & the fault repair date keeps going out. You must know what the issue is? Faulty cables, head end equipment damaged, bird strike?