Virgin Media Outage Report in Hutton, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hutton, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Upminster, Barking, Romford, Harlow, Grays, Chelmsford, Basildon, Welling, Bexleyheath, Brentwood, Thamesmead, Wickford and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| London |
Wi-fi | |
| Dagenham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hutton, England
Latest outage, problems and issue reports in Hutton and nearby locations:
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia No I've not I will call and cancel my package over the weekend
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I'm really fed up I've waited 45 minutes to speak to you to cancel my services after yet another price increase to be told I've got another 30 minutes to speak to another team I'll go sky for a cheaper deal now
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Damilola Adeboye
(@Damboye) reported
from
Tilbury, England
Virgin media decided to add £3 to the bill But the broadband service’s poor ...@richardbranson ::: Your company or franchise , can do better
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Ryan
(@RyanTCB) reported
from
Basildon, England
I hate phoning virgin media at weekends and getting the Indian support centre 🤬
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Dan G
(@DansHorizon) reported
from
Harlow, England
@virginmedia That may be the case however it should be solved at the customers earliest convenience, not the companies. The fact that people rely on your service to work from home, and rely on your service to watch events that they pay for, this is not acceptable. Especially for the price.
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Eruptiion
(@Formanaterr) reported
from
Romford, England
When you get home and @virginmedia are doing service maintenance to your broandband! 😂 I’m off till tomorrow guys! #apexLegends #ApexLegendsseason2 #WINGMAN #Gfuel catch up with previous content on twitch which is in the bio! 🤙🏻
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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Lee Brown
(@LRB172) reported
from
Epping, England
@virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....
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Karen Gale
(@karengale7) reported
from
Corringham, England
@virginmedia I was waiting to speak to your team after asking to cancel my contract and got cut off just before 9pm!!! Urrrrggghh
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Valet@Shoe-Doc
(@ValetShoeDoc) reported
from
Romford, England
@virginmedia Virgin Boardband why for the last 3 THURSDAY in a row that there is a Boardband outage in the RM26QD area. We work in a society where companies allow working from home. Called Customer Service who was just reading a script and repeating himself. Sort it out Virgin
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Ashley
(@Ashley_Albus) reported
from
Harlow, England
@virginmedia hi my contact for the year on tv bundle has runout and have risen in price by a lot but I wasn’t made aware it was finished and rising. Who do I contact to discuss re contracting and getting this bill down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gagan S
(@Gagan_gss) reported
@virginmedia Never had an engineer visit. Last in touch couple of months ago.
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M&VPincher
(@MVpincher) reported
@virginmedia i'm having trouble watching sky sports on my phone and ipad via the virgin tv app.Can you get in touch and let me know what i have to do to watch it?Thanks.
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John
(@John69960488) reported
@virginmedia No transparency just “there’s issues in your area, our engineers are working hard to fix it”
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Graham Greenwood MSc #FBPE #FBPPR #FBPA #RejoinEU
(@graham669) reported
@SkyHelpTeam @DarrenMillenium 36 mb/s is appallingly slow, my connection, with Virgin Media is 270 mb/s
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Haylesbellz
(@HayleyP1974) reported
@virginmedia my elderly parents phone lines not working, they have been fobbed off with there’s no fault on the line. They’ve missed a call out for their boiler and are awaiting a call regarding my dads cancer treatment, what is the best way for them to get this sorted urgently
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Mimi Ben
(@MimiBenTahiti) reported
@virginmedia @Banshees_Movie I moved to virgin media a few months back and have had constant issues with our TV. Told I’ll have to pay £25 for a technician to come out & told I’ll not get any refund for the weeks it’s been out of service as the internet was working even though TV was not. Shocking service.
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Sir Very Sceptical
(@GadgetManBob) reported
@virginmedia Hi. Broadband down E11 area. Checked service status - no faults. Test on hub cannot run. Restarted hub just flashing green. Help!
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Jamie Robinson
(@jamo_1905) reported
@virginmedia - any chance of providing me with a router that doesn’t **** itself every 24hrs requiring a full restart? Thanks
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Alexthehuman2 🐙
(@TheRealATH2) reported
Seems like I get amazed with all sorts of offers from other Cable competitors every single work day 💀 £27 for M500 as new Customer Offer from HyperOptics? 🗿That's insane, @virginmedia seems like there's some catch up!
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Caron Jones
(@CJaay) reported
@virginmedia Its wireless new hub delivered Tuesday as issues with old one no idea what type light on front is white