Virgin Media Outage Report in High Bentham, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in High Bentham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in High Bentham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near High Bentham, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Lancaster.
| City | Problem Type | Report Time |
|---|---|---|
 Lancaster |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Internet | |
| Settle |
Internet | |
| Lancaster |
Internet | |
| Lancaster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near High Bentham, England
Latest outage, problems and issue reports in High Bentham and nearby locations:
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia An engineer was supposed to be with me between 12:00 - 16:00 today. Am I to take it they’re not coming? There’s a £25 cancellation fee if I am not in / cancel… I expect that £25 off my next bill please?
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EverydayKnitter
(@EverydayKnitter) reported
from
Halton, England
@KnittingWyrd @virginmedia @CommunityFibre I've just been hearing about it. It sounds awful. And such terrible customer service too
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Sam McCartney 🇺🇦🥧
(@SamMcCartney) reported
from
Halton, England
@dazzle961 @virginmedia It’s well ****: mine isn’t I don’t think
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia No I haven’t. You’ve let me down?? Why should I be chasing you??
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Walking home saw a Virgin Media contractors truck turning off the main road, there's a thousand places it could be going, but let's guess. YES!! Outside our house when I get back. It's like flies to a cow pat. They never leave us alone😡
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
OK I haven’t tweeted in months but I’ve now been trying to cancel my @virginmedia broadband since Friday. First via WhatsApp, then I gave up and phoned but I’m getting the runaround. Please let me cancel your overpriced service and hopefully never do business with you again 😡
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Emma
(@Emmalouh501) reported
from
Halton, England
Another evening. No broadband. Five out of the last nine nights with absolutely no service. @virginmedia you are THE worst service provider I’ve ever had the misfortune to deal with. Appalling.
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Jase Whelan
(@WiJayWhelan) reported
from
Halton, England
@virginmedia Still down
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shaunna hayes
(@shaunnahayes) reported
from
Lancaster, England
@virginmedia The services are back on but the issue is still unresolved as iv paid way over my bill and still owe more apparently
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Chris Atkinson
(@AckersStorm) reported
from
Halton, England
@virginmedia is broadband still down?
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
So, having just moved house to Cumbria, i contact #virginmedia to transfer my broadband, which they said a few weeks ago "would not be a problem" Now they tell me they dont operate around my new address, and are now trying to charge me £250 for breaking my contract. Any advice ??
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Joel Procter
(@onjoelp) reported
from
Lancaster, England
@virginmedia ur internet is so bad! I hate u so much!
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Andrew Murray
(@frogboyflips) reported
from
Halton, England
@virginmedia It doesn't let me 'Test your hub' as says service isn't available right now. This is a business account by the way.
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darren gotham
(@DarrenGotham) reported
from
Halton, England
@virginmedia no broadband connection at home. Cannot get app to connect, cannot get connection to help page. Router rebooted. Need help.
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Emma
(@Emmalouh501) reported
from
Halton, England
@virginmedia I’ve called 7 times in just over a week. Pitiful service.
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KateCap ❤️
(@Kate223110) reported
from
Halton, England
@virginmedia Wired connection never worked. I’m wanting to cancel
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pfarri
(@apocolypse2015) reported
from
Kirkby Lonsdale, England
@virginmedia Already done. Annoyed that we were assured that we could transfer our service to our new house, despite me querying this with the operator at the time. A note to this effect is also on our call log. Surely it is you who is now breaking the contract, not me.
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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@andrewmolyneux@mastodon.world
(@andrewmolyneux) reported
from
Halton, England
@virginmedia I called yesterday - after 2 calls totalling about 80 minutes the customer service person said she couldn’t process the termination due to a technical error and would call me back in half an hour. I haven’t heard anything since then.
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justChris 🏍🇬🇧🏴
(@astlecw) reported
from
Carnforth, England
Virgin Media's contractors back again, digging up the road for about the 10th time. Every time they go, we just KNOW they'll be back - might be next week, might be 2 months, but they will be back. They never leave us alone 🤬🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Dolan
(@scottydee83) reported
@virginmedia are there issues in DD4 area? Phones and internet down
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Jeremy Shackleton
(@shackmeister) reported
from
Croydon, England
Dreadful sales call from @virginmedia. I need broadband, Sky & BT sports. Best deal requires having a load of unwanted extras apparently. No attempt to qualify my needs just clearly underpaid & commission desperate sales staff relying on a very bad script. #badservice #badselling
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gavinmit
(@gavinmit) reported
@DuskyMoko @virginmedia it's so ****. does anyone have a phone with a good data plan that could be temporarily used as a mobile wifi hotspot?
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clicketyclack
(@clicketyclack2) reported
@virginmedia your internet service is extremely poor and then I’m told you guys don’t guarantee WiFi & try to upsell me a product that also doesn’t guarantee a stable connection. Customer service is abysmal & your offshore call centre is far from helpful. Absolutely fuming 😡
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Carole Bell
(@1CaroleBell) reported
@virginmedia Atrocious customer service! Is there anyone able to help?
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Robert
(@brien145) reported
@virginmedia No problem. Thanks. O2 already on the case, I hope
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Newton's Laws
(@Newtons_Laws) reported
@virginmedia Not unhappy with current offers. It's just that as an existing customer of 17+ years they're not available to me. When I look on My @Virginmedia page to see what I can get, it just says call. But one can spend hours on multiple calls that get cut off after holding for an hour.
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John Chater
(@JohnnyChater) reported
Trying to get a refund for my recently widowed 87yr old mother in law from @virginmedia which really shouldn’t even be an issue. 1hr 30mins on the phone, 4 different customer advisors and no further. Embarrassing and a little degrading @BAFTA
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Michael Oglesby
(@MichaelOglesby) reported
.@virginmedia, true fibre broadband, 1GB, coming to my property, but yet, no news from @OpenreachHelp regarding #FTTP. In conclusion, Virgin has the money to install FTTP, OpenR doesn't. I suspect it will install eventually, but being a customer, disappointed it is not sooner :(
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Laura Mackenzie
(@_LauraMack) reported
@virginmedia I’ve been waiting for an agent for over an hour now on your Live Chat - why does it take so long? This is totally unacceptable customer service