Virgin Media Outage Report in Hayfield, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hayfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hayfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hayfield, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Macclesfield, Stockport and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hayfield, England
Latest outage, problems and issue reports in Hayfield and nearby locations:
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Ian Anderson Gray 🚀#SMMW20
(@iagdotme) reported
from
Cheadle Hulme, England
@virginmedia That requires the house number as well. I assume that's all you have. It would be good if you had a map or a list of streets. It would then help in looking for our next house.
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Debbie Grimshaw 🐝
(@DebbieG_EA) reported
from
Ashton-under-Lyne, England
@virginmedia Thank you appears there is a TV services issue being fixed at the moment estimated to be resolved by 16:00 Hope so, can't have anything spoil my viewing of @CallTheMidwife1 season finale this weekend
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia intermittent WiFi in Ashton under lyne all week, what is going on. You did works in the area last month and service has been worse than ever. Paying for the top broadband yet the service is appalling.
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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Nicky McCallan 🐝
(@NickyMcCallan) reported
from
Cheadle Hulme, England
@virginmedia WiFi down, TV signal keeps freezing and the online Service Checker says there is an issue in our area. Again! This is happening at least twice a week if not more.
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Phil Campbell
(@PhilCampbell_) reported
from
Manchester, England
@virginmedia I was using NowTv so thats why the connection cut. I stream TV more than anything which is why I'm having so many issues as your broadband is so unreliable
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
Just saved ten pound a month just by ringing #virginmedia great service
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
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Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
Public Announcement: STAY AWAY FROM @virginmedia , they ALWAYS give you the wrong information, the attitude SUCKS. I’m done. @sky I’m coming home
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Lisa Shaw
(@littlelegs0829) reported
from
Stockport, England
@owensherratt @virginmedia I left these for that reason... being so slow or not having any Service for days... I ended up going with Now Tv !!
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Marija McGuinness
(@ria_louise) reported
from
Stockport, England
@virginmedia why do you allow paying customers to wait only an hour have no service hurry up or I’ll cancel
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
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ADAM @ independent media wolves
(@AdamConlon10) reported
from
Middleton, England
@BTSportBoxing and @virginmedia sort your dam sound problem otherwise I will be demanding a refund on my box office charge!! #FuryWilder2
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Chris Pearson
(@BigChrisPearson) reported
from
Manchester, England
@virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing green and red lights
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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My big fat British Bladder Tumour
(@big_british) reported
from
Macclesfield, England
@virginmedia just tried calling you about my mums account .. she has vascular dementia and being told no one can help as she cannot remember password is ridiculous.. offered info on direct debit etc was told I was being put through to manager.. got cut off!!!
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Daniel Mulligan
(@dannymull) reported
from
Cheadle Hulme, England
Why ******** do I pay a fortune to watch a 4ft Gary Windass acting gangsta in a 90's coat from Burton on ITV via Virgin Media when Netflix is putting gripping documentaries on like Don't **** with Cats!
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Chris Pearson
(@BigChrisPearson) reported
from
Manchester, England
@virginmedia #broadband service levels in M45 area on a Sunday have been dreadful recently. Get a grip. Paying for a service, not flashing free and red lights
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Kate McLean
(@katiem8y) reported
from
Poynton, England
@virginmedia No known problems in the area but TiVo box is constantly misbehaving
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Evans
(@NEVANS333) reported
@virginmedia Trying to cancel tv subscription for Nan who passed away - account number 215010301. On hold for 30 mins before spoke to someone which is fine but now been on hold for further 35 mins while he speaks to different department. Please respond so I can get cancelled
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Kaz Rolls
(@Kazaroll) reported
@virginmedia my services were supposed to be fixed today yet again they were NOT and i am still unable to to watch anything from catch up or Netflix (which i pay separately for on top of the extortionate price you charge me each month) - who do I contact to cancel my subscription
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Math Morrison
(@MathMorrison) reported
@virginmedia Hello, due do your poor post-sale service I have cancelled my direct debit. Please come and collect the box.
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Serketˈfrɛk(ə)l
(@IndigoWoo) reported
@virginmedia Worst customer service known to man. I've been passed arounfld fove teams now and now being directed to a forum.
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John McKee
(@johncmckee) reported
@virginmedia You provide no online help. 30 minutes wait on phone and then you cut off. 3 times now!
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Alfie
(@starstrikeYT) reported
Plz could wifi fix i hate lockdown it killls the wifi @virginmedia #internet
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Serketˈfrɛk(ə)l
(@IndigoWoo) reported
@virginmedia Your customer service team are passing me around every department. Nobody is giving me a goddamn answer. I need this fixed THIS WEEKEND.
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Gaffers
(@gaffnr) reported
@virginmedia Sorry. I don’t like to share private details on SM. There must be a mechanism to actually speak to somebody without getting diverted to a website which tells me to do things I’ve already tried repeatedly (reboot/ send signal to router).
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Craig🥇🏆
(@CraigLUFC77) reported
@atkinleeds @virginmedia @virginhelp I had a letter to say I logged a complaint...dont remember that... that now paying jumped up £9.37 when letter says 3.50, now she's telling me made a mistake and they've credit £11.. the same discount that I have until May. So only costs 36. Now I can renew for 47 a month lol.
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Michael Gallagher
(@mmag007) reported
@virginmedia @virginmedia 1. Not getting the service provision I am paying for. 2. Unhappy with price increase against poor service. 3. Unhappy with customer service and your inefficient reliance on txt messaging. 4. Inability to resolve the above in a timely fashion.