Virgin Media Outage Report in Forres, Moray, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Forres, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Forres and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Owen
(@owen_sean) reported
@virginmedia. Can I get an email address I can contact someone on urgently. I have no way of contacting customer services as currently abroad.
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Ronne Randall 🌹💙
(@peltzmanrandall) reported
@virginmedia Internet down for the second time this week. My neighbours & I are sick of repeatedly being fobbed off w lame excuses. You are aware of problems but can’t seem to fix them. 🤬🤬
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salt
(@mcoops229) reported
@virginmedia PS5 is WiFi, PC is Ethernet. Both shockingly poor
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Simon Wood
(@SimonWood2k5) reported
@virginmedia This is just one of a list of around a dozen bugs that are really irritating and ruin the user experience. Menus, for instance, are totally inconsistent. Some lack essential 'cancel' option, some behave entirely differently depending on which mode you're in (for no good reason).
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Lisa Welch
(@lwelch4) reported
@virginmedia Brand new.... can you help me to get a call back? I don't think I have the energy to start again? I have 3 phones with you that are up for renewal & was looking to get a 4th.... at this rate I'm considering looking elsewhere but don't want to end up with 2 phones being delivered!
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Paul Court
(@Courty40) reported
@virginmedia I don’t want to raise a complaint, I want someone to take responsibility and fix the issue. Is that so hard ?? Just had the wrong crew visit again today, poor guy was massively apologetic but said all he is allowed to do is email the manager and prob won’t get a reply..
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Ronne Randall 🌹💙
(@peltzmanrandall) reported
@virginmedia No one can offer 100% fault free service. But yours is appalling. We are repeatedly told you’re making “improvements” to our service so outages won’t happen as often - but NOTHING changes. It makes working from home difficult & frustrating. What are we paying for? Not this!
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Nastynicglos
(@gloucesternick) reported
@virginmedia Your not helpful Your quick enough to get payments every month only for it to be down always problems with virgin
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Sid
(@DrSidBakshi) reported
@virginmedia Finally the WiFi pods have been delivered. 5 days late. Yodel lost the previous parcel. Thanks to your customer service advisor, Japhette for finding out what the problem was and for immediately placing a new order. But, overall very poor service from @virginmedia & @YodelOnline
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Simon Wood
(@SimonWood2k5) reported
@virginmedia And, I should add, Sky's box suffers from none of these problems. It's slick and intuitive. How can you have got this so wrong?