Virgin Media Outage Report in County of Flintshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in County of Flintshire, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in County of Flintshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near County of Flintshire, Wales
The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Wallasey, Prenton, Birkenhead, Upton, Queensferry and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Ellesmere Port |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near County of Flintshire, Wales
Latest outage, problems and issue reports in County of Flintshire and nearby locations:
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia fix ur awful service!!!!
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Thomas Evans
(@92Tevs) reported
from
Liverpool, England
@virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?
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Capitã Nat
(@NatashaVic) reported
from
Liverpool, England
@virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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DRood 🏳️🌈🎗
(@DoctorRood) reported
from
Chester, England
@virginmedia What does Virgin do for disabled people, when their internet goes down?
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Rob
(@Robertlfc_) reported
from
Liverpool, England
Sort your awful Wi-Fi out @virginmedia
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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Rob
(@Robertlfc_) reported
from
Liverpool, England
@virginmedia is honestly the worst company for WiFi
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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Simon Roberts
(@Simonrob1984) reported
from
Saughall, England
@virginmedia why is the service down in Chester area? #virginmediadown
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Nicola Bates
(@Nicolajb87) reported
from
Liverpool, England
@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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phil61efc
(@MirLADas) reported
from
Liverpool, England
@virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area
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Bootle Bucks
(@BootleFCBucks) reported
from
Liverpool, England
@JamesSymes8 Virgin Media. It keeps going really bad.
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Colin
(@ColinBe76578911) reported
from
Liverpool, England
@MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately
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DRood 🏳️🌈🎗
(@DoctorRood) reported
from
Chester, England
@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
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Billzy
(@Billzy79) reported
from
Liverpool, England
@Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.
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Carpo
(@Carpo_vp) reported
from
Chester, England
Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Jo3r
(@J0er_82) reported
from
Garston, England
@virginmedia whys your Internet ****?? Never works when I want it to
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Kevin Saunderson*
(@kevsauno) reported
from
Liverpool, England
@virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.
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ikkivllattun
(@bikbee) reported
from
Chester, England
No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Murtagh
(@davidmurtz) reported
@virginmedia Its been on/off all weekend. Checked the community group and others my area have said the same. When internet is working its really slow and a lag a lot. My main concern is my son with needs
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hsacsrednu
(@unders1989) reported
@virginmedia Original date given was 2/12. Over a week since the issues started. I refused and said it needed to be sooner. Told I needed to pay an additional £9.99 to have priority. Booked for 28/11 but I didn’t consent to add. charges. Why should I have to pay after your works caused this?
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Christine Smedley
(@cschrissie) reported
@virginmedia 2/2 it down to the parents to replace th clothes as “ you should have been watching her more” well take it you have never tried to get an independent 3 year old and a pushchair out on the school run……the whole estate is a mess and no one at VM cares
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X0R3ed @ym0n 😷
(@azelhajjar) reported
@virginmedia It says there is issues. Please read the tweet
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hannah farrington
(@hannah_rf) reported
@virginmedia Saying it's down till 4pm!!! Wth!!! That's going on for 24 hours
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Sarah
(@happyw0ndering) reported
@virginmedia thinking it's completely acceptable to charge you £65 for not sending their router back when they haven't sent you a bag to send it back and you've asked for one three times. Can't wait all day for a collection team to randomly turn up either. Terrible
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Kirsty Zakrocka
(@kirstyzakrocka) reported
@virginmedia Our internet service has been down since Thursday evening in the N1 area. We haven’t been able to get any work done. This is an absolute joke when will it be fixed?
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Ash
(@Ash56929550) reported
@virginmedia can you please ask someone to call me about my intermittent at best broadband? Struggling with dropouts and poor connection for 2 months. Have spent hours on hold hoping for a fix. No luck 😞
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Kenneth
(@CallMeKnnth) reported
@virginmedia I'm having trouble getting my credit refunded since I left Virgin to move into a new home. No one is replying to my emails.
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Danny.
(@DannyC_95) reported
@virginmedia The mobile that it happens on is using the most up to date version of the app and uses the same network connection too