Virgin Media Outage Report in Embsay, North Yorkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Embsay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Embsay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Embsay, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Bingley, Skipton, Keighley, Shipley and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Bingley |
TV | |
| Skipton |
Wi-fi | |
| Keighley |
Internet | |
| Keighley |
Internet | |
| Keighley |
Internet | |
| Keighley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Embsay, England
Latest outage, problems and issue reports in Embsay and nearby locations:
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#hellomynameisSuzie
(@suziealderton) reported
from
Silsden, England
@virginmedia absolutely rubbish service since we left @skytv and went over to you. Tv/broadband/phone off again on the whole of our estate-not much help to people working from home. Wont be renewing our contract with you, and will be checking how soon we can cancel!
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia when is someone going to ring us back after the failure to apply the package to our account we sorted on the phone yet still hasn’t changed or a manager ringing back to deal with the complaint. Shocking services but soon quick to mailing bills out!
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia You haven’t applied the contract you sent out and the balance on our account is double the contract charge and your advice said pay in full to speak to someone if not it tough. And then said it would then be credited on the account. Your advisor are no help.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
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Andrew Rigby
(@Andrewrigbygolf) reported
from
Guiseley, England
@virginmedia is your contact us down? Trying to resolve a problem if someone can help.
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Tim
(@Bradders23Tim) reported
from
Wilsden, England
@virginmedia Yes, it tells me everything is fine when it's not, so I've lost faith in it. I have a booster upstairs & downstairs so really shouldn't be having these issues. Also had router replaced (still version 2) & that hasn't solved it.
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Sam Yates
(@Sam_yates4) reported
from
Old Laund Booth, England
@neilayates @virginmedia I believe they were the "3rd Party" that also caused the Microsoft 365 outage which killed our session yesterday!
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Nicki Wardle
(@nickiwardle69) reported
from
Guiseley, England
@virginmedia FYA The link you to sent above re code of practice does not work. I think I found it on your website but the complaint form asks me for my login details? I'm not a @virginmedia customer...How do I make a complaint?
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia It’s technical issues with the broadband and network stability issues. No one wants to help, I’ve spoken to 3 technicians and no one has offered a resolution. Joke
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusiness @virginmedia @vmbusinesshelp have tried multiple ways of getting in touch with you no response or help. We have looked online & the router we have in our office doesn’t even match the ones on your website. I will be looking at moving supplier 24 hours of no internet
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Service even worse you demand full payment and then will credit our account for your error and breach of contract! Your customers service staff rude! Demanding money before we can speak to anyone well I wonder what a solicitor would have to say with copy of the breached contract.
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Gareth Rider-Smith
(@gazbullsfan22) reported
from
Keighley, England
@virginmedia Yeah, we have been charged wrong for the past two months even though the account was clear when we entered a new contract with you, now we been challenging it since August! Told manager will ring and then they don’t and then you charge us wrong, and then to make your customer
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James Swinburne
(@jaswinburne1) reported
from
Silsden, England
@virginmedia No one has offered a resolution. I have the same conversation time & again.... “I have reset your router”
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia hello area 14 is there an issue as had no internet since 2pm I have all the checks etc 5 times I can't book an engineer so normally an issue, I work from home not ideal and no way of watching TiVo either without internet
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Paul Cartwright
(@hossfitt) reported
from
Keighley, England
@virginmedia I have contacted live chat just now outage apparently estimated fix time 14th June rediculous that can't watch TV or work from home
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@vmbusinesshelp What is the plan? 24 hours no internet in LS29 radio silence. I definitely won’t be renewing my @vmbusiness account no customer service on the phone or online chat.
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Jonny Brayson
(@braysoj1) reported
from
Keighley, England
@virginmedia internet gone down bd22 6hn
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Jonny Brayson
(@braysoj1) reported
from
Keighley, England
@virginmedia why is the picture Quality so bad on the sky sports red button
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Tom Whewell
(@TonzerWee) reported
from
Guiseley, England
@virginmedia Every year you seem to stick on an extra 3 or 4 quid for no extra quality in service. I really don’t know why I stay with your mobile service. It’s appalling. I rally should leave.
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Jonny
(@1972lovebug) reported
from
Burley in Wharfedale, England
@virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hanny
(@HannahT75910792) reported
@virginmedia Is somebody able to help me with a query?
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Maria Dempsey
(@MariaDempsey13) reported
@virginmedia broadband totally down here in Blackrock Cork. Can't get any telly or internet at all and it's saying it won't be back until 2:30pm today!!!! No good enough.
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LodgeontheEdge
(@lodgeontheedge) reported
@virginmedia It has been transferred - Tried to speak to bereavements team - not interested - as have new account - not their problem - couldnt even pass my call to another dept
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Rish D
(@dhir_rishabh) reported
@virginmedia Yes I have, the outage has just flashed on that page with an issue,like I said I have had no internet at all for 11 days,not sure you understand what that feels like, I have called numerous times on that number, please refer to Cust acc num-89353502 Complaint refe: C-1412221391
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René-Gilles Etienne
(@RG_Etienne) reported
@virginmedia Since last Friday, the connection has been awful. Somehow worse and worse since. Why not communicate upfront with consumers in the affected areas? Why pretend there's no issues for days on your site? I want a fair compensation for your terrible service. #virginmedia
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Ben James Murphy
(@BenJamesMurphy) reported
@virginmedia I am now leaving and will phone tonight to cancel which is hugely disappointing.
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Lianne Scarlett
(@ScarlettLianne) reported
@virginmedia 4th Nov was last payment. They advised there would be a payment of approximately £1.50 to make for one day service.
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Ellen McErlean
(@McerleanEllen) reported
@virginmedia hi, I opened a new account at the end of October with the promise of being sent a One4all voucher but I never received it?
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Our Ro Ro
(@slimemonkey) reported
@virginmedia You mean a time when they will think about bothering to check to see what the issues are? I'll predict that once it hits lunchtime the fix time will magically change again
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LodgeontheEdge
(@lodgeontheedge) reported
@virginmedia i have tried to speak to o2 - as yet no response. But it was a Virgin media issue that caused me to call & it was VM that left me hanging on the line and being passed from 1 person to another. VM can compensate me to make up for the costs I have incurred. o2 were not at fault,