Virgin Media Outage Report in Dingle, Liverpool, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dingle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dingle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dingle, Liverpool, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Runcorn, Widnes, St Helens, Wallasey, Prenton, Birkenhead, Upton and Prescot.
City | Problem Type | Report Time |
---|---|---|
Liverpool | Internet | |
Liverpool | TV | |
Liverpool | Internet | |
Liverpool | Internet | |
Liverpool | ||
Liverpool | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dingle, England
Latest outage, problems and issue reports in Dingle and nearby locations:
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia It’s ok I’ve managed to get around my dad’s security question - it was an issue with the lower / upper case. I’ve updated his password and his email is now receiving emails on his phone and iPad - I think we’re ok. Frustrating that the live chat sent him around in circles
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michelle cunningham
(@shellc11) reported
from
St Helens, England
@virginmedia can you please confirm how long my tv will be down WA9 area, its been off for over 36 hours 😳
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia Also I’ve just tried and it won’t accept the answers to the security questions - which are both ok. Can someone contact me to help me out please?
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Try to contact @virginmedia on there faulty mobile service or wifi but call keeps ending without me doing any thing
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Graeme Bamber
(@gbam86) reported
from
Liverpool, England
@virginmedia @gbam96 Yes it has been cancelled now, it was the manner it took to get there! Nearly 20 mins of asking to cancel! he had a bad attitude. Very disappointed with the customer service
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia how can we find out when you are transferring our mobile numbers to the vodafone network instead of ee?
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia my dad’s email address has been hacked. VM says he has to re register his email address. He’s spent nearly 3hrs on live chat today trying to fix it. He’s 86 and relies upon his email to order from home. Can you please explain to me the process to correct this issue?
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Ann_1878
(@Toffeegirl13) reported
from
Halewood, England
@MachinegunSi @virginmedia Yeah same here Si, never had any problems but the past 12 months or so been shite
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@JolyonMaugham @virginmedia @SP_EnergyPeople ongoing complaint since March. They are actually extorting me.
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Michael
(@Michael85600050) reported
from
Rainhill, England
@virginmedia gross incompetence shown in L35 area today. Basically no broadband for 14 hours. No indication as to why and each hour the time of resolution extended. Not a good advert for the service. Go with Sky is my suggestion
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Ann_1878
(@Toffeegirl13) reported
from
Halewood, England
@MachinegunSi @virginmedia Been ****** awful lately, sick of it. Think I'm gonna serve them
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Michael
(@Michael85600050) reported
from
Rainhill, England
@virginmedia how can you say you're reliable when we haven't had broadband for 14 hours with no explanation and ever increasing promises as to when resolved? Virgin Media has failed me and others in the Rainhill area. As we say in the North- shite service
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia No nothing - no reference number. The inconsistency of service between live chat, phone and Twitter is mad. It doesn’t feel like you’re speaking to the same company
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Andy Dunbar
(@Andy_Dunbar) reported
from
Liverpool, England
@virginmedia Is that minimum 12 months subscription or can I cancel at anytime?
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia This takes me through to a help and support page - what do I do next?
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Andy Milburn
(@AndrewGMilburn) reported
from
Garston, England
Wifi down intermittently for 24 hours now @virginmedia and no checks or fixes help. Everything plugged in properly. Next available appt is Thursday morning - I work from home FFS what am I supposed to do until then??? #poor Can't even speak to anyone. #shambles
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Joanne Johnson
(@Joanneincrosby) reported
from
Liverpool, England
@virginmedia tried to contact Virgin media for days! We had no internet for last Saturday, Sunday , Tuesday in the area . You call and it will not let you contact to anyone as it’s a complex problem in the area. Anyone know a better provider I’ve totally had enough.
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@virginmedia The main thing here is that not one person who I have come into contact with in your organisation wants to take ownership of the problem and try and resolve it which is the essence of customer service. It’s a massive fail.
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
The interminable menus on the Virgin Media customer line lasted 3 minutes and 20 seconds just now, most of it being lectured on how efficient this would make my as yet unanswered call.
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Already checked, your website says we have issues. Just disappointed that I have missed what sounded like a good @F1 race
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Ferguson
(@tom10248) reported
@virginmedia 12 hours and still down. Can’t even give my 30 days notice as your landline is down as well and your mobile service is as bad. It’s taken me ten minutes to tweet this as your mobile service is slower than my ****** Alabama cousin.
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Alex Myers
(@AlexMyers) reported
@mikeyjdbennett Has someone you know had a problem with @virginmedia recently?
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YouDontNeedToKnow :)
(@TenderCreepy) reported
@virginmedia What is going on since yesterday 28th/09? Broadband down. On-off. Impossible to work remotely like this. Would like to make a complaint. Can I have the link, please? It is not small money what I pay to have this service...
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Jill Cornfoot
(@Corny123) reported
@acollins450 @virginmedia Same issue in SK85BL
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pam sargent
(@fattiesfriend) reported
@virginmedia Trying to resolve an account issue is like pulling teeth. Dreadful not being able to get in touch with a provider 😡
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Gav
(@finallygav) reported
@virginmedia WIFI still not working correctly, constantly going on and off. How much longer is it going to take to repair a service I’m paying for but not receiving?
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amanda collins
(@acollins450) reported
@virginmedia is there an outage SK85NL if so how long for
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Burnsey
(@sb_watp) reported
@virginmedia any sign of my internet being fixed. I’ve been down for over 12 hours now.
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Cat Simmons
(@littlegreenguru) reported
@virginmedia hi there! Me again! Connection has just gone in bn13 1aa….the service check page is giving an error and I can’t log into my virgin media to check, it won’t function. Please could you check for me to see what’s going on? Ta
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Caroline Marshall
(@ctarpeyafrica) reported
@virginmedia I finally spoke to someone. My service is being monitored for 7 days, so we’ll see what come out of that