Virgin Media Outage Report in Cumbria, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cumbria, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cumbria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cumbria, England
Latest outage, problems and issue reports in Cumbria and nearby locations:
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Gregg Jaskiewicz
(@GreggJaskiewicz) reported
from
Ambleside, England
@MickHarkin8 @0xTim @virginmedia They don’t just extend it, you have to order new one before old one ends to avoid being without internet. That problem has not been fixed yet. You’d think they would have good customer experience when it comes to it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ritika Kalia
(@bhardwar) reported
@virginmedia We have been using Virgin Broadband for a while and had added TV to the pack on sunday. The only reason to get VirginTV was your Desi pack. However, it doesn’t work on our box and no one can fix the issue. I have been ringing support since yesterday!l
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Yogesh Kalia
(@YogeshKalia) reported
🚨 Worst customer service by far has to go to @virginmedia .. Absolutely shocking!!!🚨
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Ritika Kalia
(@bhardwar) reported
@virginmedia After all the back and forth calls I asked them to cancel the contract as you can’t provide the service I need but I was told that I will still have to pay £58 for 17 months! 😐
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Andrew Burns
(@andrewb_63) reported
@virginmedia want a system that cares about customers been with you 12 years never had anything extra no the service is down for days
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Ritika Kalia
(@bhardwar) reported
@virginmedia No one could fix the issue and get channel 800 working for us. Just kept transferring the call from one department to another. If you check my account you will see how much time I have wasted trying to fix and then cancel this issue!
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Eddy
(@Eddy_with_aY) reported
@virginmedia As a whole, got an Xbox that’s wired that keeps cutting out, and then a few phones and a tablet with the same issue. I’ve done all the resets etc but the issue persists
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Neenee 💚🤍💜
(@NeeneeNugget) reported
@virginmedia I'm a new customer and I've changed my mind about some of the features I'd like in my package pre install (18th).
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E.C. Pirie
(@O_Widow) reported
@virginmedia I've checked multiple times it always says there are issues in the area but when we called two days ago we were told it would be sorted in 24 hours. The internet still drops out every so often. Honestly your service is normally good but this is abysmal
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Michael FBA
(@MichaelFBA_) reported
Virgin Media Customer service are so ****
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AG
(@goyalam) reported
@virginmedia It’s ok, I am speaking with @HyperopticCS. They don’t have any mobile dongle of their own but, unlike you, still trying to find a solution for me, even when this is not a problem created by them but you.