Virgin Media Outage Report in Coleshill, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coleshill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coleshill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Coleshill, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Birmingham, Redditch, Sutton Coldfield, Walsall, Solihull, Tamworth, Nuneaton and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Coleshill, England
Latest outage, problems and issue reports in Coleshill and nearby locations:
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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Carl Edwards
(@carledwards1974) reported
from
Bedworth, England
@virginmedia having issues again in our area. I have unplugged and reset our broad band box but still having issues. Signal dropping out and low speeds. We are paying a premium for the fastest speeds yet we get mediocre speeds and poor Wifi. Can you check asap please.
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!
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Ben
(@GullyPlays) reported
from
Birmingham, England
And virgin is down again I’m sure this happens monthly...@virginmedia
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Adam McDermott
(@admcdermott) reported
from
Dorridge, England
@virginmedia raised a complaint yesterday - promised a call back today but nothing. Calling customer services is so awful we've just lost hope.
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Aaron Maddocks
(@BcfcMaddocks) reported
from
Birmingham, England
@virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though
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Michael Grahame-Dunn
(@MGDTWITWATCH) reported
from
Nuneaton, England
@virginmedia awful service and even worse customer service -
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Kayleigh
(@kayweee) reported
from
Birmingham, England
Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Pete Schofield
(@Schoey08) reported
from
Coventry, England
@virginmedia yep that’s right Virgin Media not working again. Seriously what am I paying for
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia My complaint would be about the level of service (or lack thereof) provided by the manager who cancelled my original order, not pricing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Bullock 🦁
(@Andy__Bullock) reported
@virginmedia I’m also going to spend my entire day posting everywhere I can on all platforms about your business and CEO’s lack of response or customer care, verging on illegal account activity and charges.
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Joe Sharp
(@joesharp5) reported
@virginmedia why is your internet all of a sudden so bad? Has been incredibly slow over the past couple of months.
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Abs
(@sirsabs) reported
@virginmedia customer service is certainly not anything to brag about. They never seem to get back to anything they promise, despite being a customer of over 20 years on there highest package plus some. Very frustrating!! Time to embrace change! @bt @SkyMediaUK
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Maddy Cook
(@maddyc27) reported
@virginmedia It’s quite evident that I’m not getting the help I need or I wouldn’t still be here with no WiFi. Your text service got back to me after 24 hours, went through all issues with the technician who said give him a minute to review. 100 mins later no reply and back to square 1...
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SJ Miller
(@Sar111112222) reported
@virginmedia @Flav_Bateman @lawrence_bury Maybe if you stopped tweeting about football & concentrated on providing good customer service & broadband - your customer complaints might decrease. Just a thought .... get your priorities right Virgin.
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Steven Lamb
(@maggie2482) reported
@virginmedia totally disgusted with virgin media customer service. Our father the account holder has passed away we have found out he was paying well over the odds for the service provided. 2 days trying to make contact and once made contact no help . Disgusting
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Carly
(@fumbluff) reported
@virginmedia I don't want to clog up your phone lines with a simple query, but we are having to reboot our V6 boxes at least once a day, with picture failures (we have sound, but no picture), or rubbish network issues. What can we do to solve it? Box is quite old!
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Moss
(@MossAbhram) reported
@virginmedia I need you to help me I cannot be held on the phone for 4 hours as I called the other day they said it can take upto 2 hours. Messaging the number is a automated service response which I won't waste my time to it
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Murat Islam
(@murat_islam) reported
@virginmedia Hi John, yesterday evening I had no Internet again and it seems to be working fine since late in the night. My TV is also affected and I can't even watch BBC one when this happens. Service is just very very unreliable. My work is also affected severely by this.
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Gerasimos Klaoudatos
(@Makis39277470) reported
@virginmedia I have reported them although it comes from richmond hub failure, not my modem. Proof is that service comes and goes. Online customer service came back 3 days after asking if still a problem. Emailed CEO, e-mail sent to his executive committee, promised a call. Still waiting...