Virgin Media

Virgin Media Outage Report in Churchdown, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Churchdown, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Churchdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Churchdown, Gloucestershire, England 03/28/2024 13:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Churchdown, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cirencester, Newent, Cheltenham and Stonehouse.

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City Problem Type Report Time
United KingdomGloucester Total Blackout
United KingdomCirencester Internet
United KingdomGloucester E-mail
United KingdomGloucester E-mail
United KingdomGloucester E-mail
United KingdomGloucester Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Churchdown, England

Latest outage, problems and issue reports in Churchdown and nearby locations:

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

  • richkean Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • ricoedd Neil Richardson (@ricoedd) reported from Cheltenham, England

    Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

  • Davinci9999C Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England

    @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

  • Foxelms Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England

    @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

  • andygent Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

  • wild_original Original Wild (@wild_original) reported from Churchdown, England

    @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

  • iemhouston EMMΛ (@iemhouston) reported from Gloucestershire, England

    @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    Why is my @virginmedia WiFi down boooooo

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

  • FasbytesReality 𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England

    @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

  • the_fbpe Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain

  • serebro333 K (@serebro333) reported from Gloucestershire, England

    @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • abigailchantal Abi Jenkins (@abigailchantal) reported

    @virginmedia Thank you. Still no update. We had the same issue last Wednesday, 30th November, is there a way to register that loss of service too?

  • ah4rtx Amy ✨ (@ah4rtx) reported

    @virginmedia It’s not me signing in, it’s him. It was fine in the UK, ever since we landed in Dubai it’s not working

  • KittyC78286813 KittyC (@KittyC78286813) reported

    @virginmedia is there a problem with your website today? It's the only site I'm having trouble using. Unfortunately, it's where my emails are

  • deneoctober でね⚡️o̶c̶t̶o̶b̶e̶r̶ 🐀 (fictional writer) (@deneoctober) reported

    @RoodJood @bondbarton @virginmedia I was with Sky for 10 years. I had one outage and they sent me a refund (didn't have to apply). In 4 years with Virgin I've had nothing but grief. A phone line that still doesn't work. Outages every other month sometimes over full weekends.

  • TheD1ceMan Dice (@TheD1ceMan) reported

    @virginmedia It's just a standard line with no phone icon. There's no issues reported when calling that number

  • Justinep30 Justine Punjwani (@Justinep30) reported

    @virginmedia I doubt it. I’ve been left on hold and no one has come back to me. Is there a reason why your service is this bad? And why do you not have a direct route to speak to the relevant teams? Why must we go through a thousand automated options first, only to be passed to another team?

  • Jax_Dagger JaxDagger (@Jax_Dagger) reported

    @virginmedia @freyabob 2 months of dealing with your whatsapp and the people on it cannot even do basic math, I'm being serious I paid 60 they wanted 30 more and when I said 90 they acted completely oblivious to what I was saying as if 90 never existed, the live chat has been an absolute failure

  • viriathus_eu Viriathus® (@viriathus_eu) reported

    Hello @virginmedia I have been sent a mobile phone by you in my mother’s name, we never bought the phone. A Taxi driver came by our home & tried to pick it up. I contacted your Customer service team who said someone will be in touch. I have not received confirmation by email

  • Yorkshirebell Anne Bell (@Yorkshirebell) reported

    @virginmedia Your engineers have visited, thank you. Broadband and TV are restored. Not clear why phone not working and a further work order is needed. We look forward to receiving our automatic compensation for loss of service and repeated missed visits.

  • CaptainHaydenR Hayden Russell (@CaptainHaydenR) reported

    @virginmedia I was not given any information on when to expect a callback. I cancelled my service when you doubled the price