Virgin Media Outage Report in Cassington, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cassington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cassington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cassington, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Abingdon and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Oxford |
Total Blackout | |
| Abingdon |
TV | |
| Oxford |
Internet | |
| Oxford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cassington, England
Latest outage, problems and issue reports in Cassington and nearby locations:
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@virginmedia plz stop calling me asking if I want an upgrade. Been a loyal customer for over 15 yrs and its getting annoying now. Yes my phone is due for an upgrade but only when I want it. So plz when you say Im on the 'has been contacted list' stick with that 😞
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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PDog
(@P1perdog) reported
from
Chipping Norton, England
@virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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David Brimson
(@Brimson1) reported
from
Yarnton, England
@virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@Gurp00) reported
@virginmedia Say's there aren't any issues. But I had a text saying there was some work being carried out today. And it's still not back up?
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Omar Agha
(@TheAghaSays) reported
@virginmedia Yeah so I can speak to someone who barely speaks English sitting in their bedroom asking me to switch off and on again. That tech support you mean ?
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Genevieve Unwin
(@UnwinGenevieve) reported
@virginmedia Providing the broadband you offered if I paid for the service …I have completed my part!
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David
(@TheDavidJal) reported
@FilipMasic @VodafoneIreland No issues here at all. everything is working fine,fast and good. Oh wait Im using virgin media with unlimited monthly downloads. Filipe :/
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Stephen salmon
(@salmon81) reported
@virginmedia Go into my account and look things up,u can private msg me and get someone to ring me as far as I'm concerned u have had money over a long period of time for a service that I have never had.
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Kerry Taylor 💙
(@Kerry3011) reported
Absolutely terrible from @virginmedia communication is the key eh?!?!
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charlie saw dom 🖤
(@mormerill) reported
Fookin Virgin Media down again 🙄
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ラビ🍋Nun at Erwin's Church
(@cinnamoncotton) reported
@virginmedia there are network issues in my area which have been going on for over a week and no way to speak to anyone. Could you please help? I can no longer work if I have no internet
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Keith Lightle
(@KeithLightle) reported
@virginmedia my Internet has been down for some time, I've checked the service page and it says there are no known issues in my area, what else can I do.
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Ali Dean
(@AliDean1975) reported
@virginmedia desperate for help. My mother-in-law keeps having a recurring issue where her paperless statements aren’t being recognised. She’s being charged for paper statements but is set to paperless. She’s having to call every month and just sit on hold!!