Virgin Media Outage Report in Camerton, Bath and North East Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Camerton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Camerton, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Frome, Wells, Bath, Radstock and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Trowbridge |
TV | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Camerton, England
Latest outage, problems and issue reports in Camerton and nearby locations:
-
Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
-
Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
-
Joanne Varney (White
(@joannevarney68) reported
from
Bristol, England
@virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer
-
🚑🌈Josh 🇪🇺👨⚕️
(@1Joshwa) reported
from
Bristol, England
So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia
-
Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?
-
Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia help please. How do o get to choose a football game on the red button? It’s not working.
-
✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
-
Tina Badley
(@tinabadley) reported
from
Bristol, England
@BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.
-
Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
-
Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
-
vinnie voke
(@vinnievoke) reported
from
Bristol, England
@Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking
-
Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
-
vinnie voke
(@vinnievoke) reported
from
Bristol, England
@virginmedia @virginhelp so 17h with no reply wicked costumer service
-
Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
-
Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄
-
Derby Pascal
(@derbypascal) reported
from
Bristol, England
@virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...
-
Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
-
Martin Parfrey
(@martinparfrey) reported
from
Kingswood, England
@virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!
-
Tony Cox
(@coxtonycox) reported
from
Bristol, England
@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
-
VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom May
(@tommay50) reported
@virginmedia please can you tell me the best way to contact a human being in customer services or support. Paying for 200meg broadband and either have none or up to 10meg. Extremely frustrated!!
-
Stephen Marnick
(@StephenMarnick) reported
@virginmedia I will use good old fashioned fail proof 'signed for' post. Certainly dont want to spend more of my valuable time waiting for a multi million pound COMMUNICATION! company to answer the phone (just read the customer comments on Twitter!) I seriously think you're going under!
-
Lea Aldover
(@LeaA1113) reported
@virginmedia Hey just spent ages on the phone getting passed around from department to department to resolve. Got hung up on several times. Check call logs, I was not rude or unreasonable
-
anne marie morel
(@annemariep1) reported
@virginmedia is your online web chat working? Still trying to cancel our contract after starting the process in December
-
chris musk
(@chrismusk) reported
@ingaboo @virginmedia @John_J_C_Moss Upload is 1-2 Mbs unusable. Been crap for over a week and when you try to call you have to wait 40 minutes to get through and they can’t tell you anything.
-
Tiffany
(@lazy__goth) reported
@virginmedia account test says broadband is down in BS5 - do you know about this because service status page says all is ok? (Also says device is too far away from modem but I’m literally sat next to it 🙄)
-
Gabrielle Teare
(@GabrielleTeare) reported
@virginmedia I rang to cancel and spoke to someone then you sent out an installation team I said cancelled now you cannot find my account to cancel 07985319300 can someone ring me booked another installation I dont want
-
T.C. 🇬🇧♌🥋⚓MHFA. I don't suffer fools!
(@Brereton1113) reported
Amazing. 1. Got a letter from Virgin Media, saying my broadband at £40 per month is going up by nearly 10%. 2. Kids have flown the nest, so only need slow bb now. 3. Shopped around, found good deal with Plusnet. 4. Notified Virgin who couldn't match them, so gave notice..
-
Ashlee Mccarthy
(@ashleemcc) reported
@crouchie786 @virginmedia God I’ve been with them over 20 years and have never had such poor speeds and also customer service they are now appalling! Had terrible speed since beginning of last year and just keep being fobbed off with they are looking at it!
-
Tas Panteli
(@Tas_Panteli) reported
@waveyx1970 @virginmedia Yep same issue- it’s a bloody joke!!