Virgin Media Outage Report in Bunny, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bunny, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bunny and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Bunny, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Nottingham, Loughborough, Ilkeston, Long Eaton, Coalville and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Internet | |
| Nottingham |
||
| Nottingham |
TV | |
| Nottingham |
||
| Nottingham |
TV | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bunny, England
Latest outage, problems and issue reports in Bunny and nearby locations:
-
gerisays
(@activist84) reported
from
Beeston, England
When you’re on the phone to @virginmedia to sort a broadband issue get placed on “hold” while the customer advisor “speaks to a colleague” to be informed the offices are now closed! Absolutely appalling customer service!!! And still haven’t sorted the issue 🙄🙄🙄🙄
-
Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Goodbye @virginmedia 👋🏻 I’d like to say it was fun but you’re over-priced and your customer service is crap.
-
Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
-
paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia You are clearly having a laugh at our expense. How do we complain about the service by @virginmedia @Ofcom
-
Mark Smith
(@e2mrk_mark) reported
from
Sandiacre, England
@virginmedia @virginmedia so not only have virgin hiked my bill to £49.00... I’ve had no phone line for 12 months.. it cost me over £4.00 on my mobile to phone them. How does that work Virgin? Appalling service.
-
paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Adding my wife's phone to the internet/tv package which should include 1, 5G phone, you need to get your customer service sorted out and people who speak English to a higher standard or better still have English speaker #dissatisfiedcustomer with @virginmedia
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia 3rd time today. Can someone help me please?
-
paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia 1hr 50mins on the phone, mostly on hold, spoken to 4 people, 3 of which bairly spoke english and still no further forward, website not helpful either. Worst service I've ever experienced. @Ofcom
-
Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Awful service today, WiFi up and down. Always in the middle of important calls!
-
Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Always seems to come back after a router reboot. Maybe you could send me a new one, see if that resolves the issue?
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia Hi. There’s no fault recorded in the area and I have run diagnostics which came back ok. Third outage today this one has been off for 15 minutes so far. Obviously rebooted hub and PC. This is becoming more frequent
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia The reboot only works until it goes down again so it doesn’t really ‘work’. Anyway, I spent 40 minutes on the phone yesterday and they’re sending me a new router, hopefully that will sort the problem out. Cheers
-
Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
-
paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia No, I don't want to do things by text, I want you to ring us, (an English speaking person not a call centre in Delhi) I am a paying dissatisfied customer!🤬
-
Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
-
David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
-
Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
-
Chris Maltby
(@ChrisMaltby) reported
from
West Bridgford, England
@virginmedia PC is Ethernet into Superhub3 but laptop is WiFi. It’s broadband going down completely not just WiFi. This has been ongoing for several weeks albeit not this bad. Kind of lived with it until today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
✴️✳️✴️
(@virgoseason89) reported
@virginmedia are you guys down? My box isn't working. No channels whatsoever
-
chrisdawg
(@chrisdawg11) reported
@virginmedia It’s happened around 4 more times today. The modem just starts flashing green lights like it’s trying to connect. It’s currently happening right now. It doesn’t say anything about issues in my area
-
Chris Wood
(@ChesnoidGaming) reported
Anyone else have trouble with @virginmedia wifi? I’m getting 500 via Ethernet and 6 via wifi. SIX.
-
Tezza
(@TerryPeacock07) reported
@virginmedia TV is now working again but internet will always drop out around 5pm. Today it was 5.20pm. No reason or errors displayed for the issue with the internet
-
David Holloway
(@DavidHo97643888) reported
@virginmedia And then what....just takes me to the normal virgin help page
-
Ricky M
(@RickyM18) reported
Long term @virginmedia customer. Never been told 30 days to resolve an issue. Broadband goes from 200M to 2M within 2 mins on a reboot. Looks like throttling. Please fix. Needed for work!
-
Rachel Barnes
(@barneyrach) reported
@virginmedia Yep. Just been left in tears by chief exec office resolution team - argumentative, lying & poor customer service skills!! Waiting for paperwork to escalate to ADR. I've given Virgin 7 months to make it right. It's ADR and/or the media that will get this fixed now
-
Hannah
(@HannahGroganx) reported
@virginmedia cannot get through to anyone on your phone system and was told earlier this problem would have been resolved by 2:45. Still have a tv box which isn’t working please can someone help
-
Di
(@d__Calver) reported
@virginmedia you have just lost a customer of 20 years due to your unbelievably rude useless staff. I am stunned at how incompetent they have been over live chat. Also why offer your existing customers offers if you then don't honour them???
-
Rachel Barnes
(@barneyrach) reported
@virginmedia nice to know the complaint resolution staff in your chief executives office lie about the ofcom guidelines. Still owed almost £700 by the company. Utterly disgusted by the farcical excuse that is your customer service!!!!