Virgin Media Outage Report in Bude, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bude, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bude and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel.
(@DanielMc94) reported
@virginmedia Been on 2 separate calls for an hour each and been disconnected both times. Been waiting for an hour for a text with no reply. Any chance of a reply so I can cancel?
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Alison Getty
(@1980ac) reported
@virginmedia just been cut off after waiting on the phone for over an hour to cancel my braodband…
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TheMekon_Venus (C₃)
(@TheMekon_Venus) reported
@virginmedia Please don’t patronise me.. I spoke to the team on the virgin number. Explained I have a disability.. and they cut me off. Engineer is booked. My wait is almost a week. No help.
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KAG
(@kiraG021424) reported
Anyone else in Glasgow having problems connecting to @virginmedia Wi-Fi?
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Peter Trinder
(@petertrinder) reported
@virginmedia I have been trying for the last two days to notify you that I am moving house. I have tried your chat function (awful), and just spent 52 minutes waiting on hold on the phone, and have just been cut off. I don't know how any legitimate company can operate like this.
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Michelle Cunningham
(@GinQueen01) reported
@virginmedia what’s going on with your customer service phone lines!!! I have spent 4 hours trying to get through today, 5th call so far been waiting 45 mins sort it out!
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TheMekon_Venus (C₃)
(@TheMekon_Venus) reported
@virginmedia I don’t need to be patronised.. or quietened down.. I need help by someone that can get something done quickly. Can you arrange that? Can you actually do anything real to help the situation? Or is this just PR?
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Jozo70 🇬🇧
(@YellowZephyr) reported
@virginmedia Hello again, tried with Firefox, Chrome and Edge all the same issue, popping with DEF01 after adding a 0 at the end
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skyblueloyalist
(@skyblueloyalist) reported
@virginmedia No but tomorrow will be cancelling 100% your services are absolutely shocking and so is the customer service.
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Abbas Sharif
(@AbbasaSharif) reported
@virginmedia I appreciate your help, messaging isn't the best form of communication. I am not angry at you, but I am annoyed of the service I am getting. My postcode is W3 8EW.