Virgin Media Outage Report in Brandon, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Brandon, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Thetford |
TV | |
| Thetford |
TV | |
| Mildenhall |
Internet | |
| Thetford |
Wi-fi | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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Producer Speechless
(@speechlessfm) reported
from
Downham Market, England
@virginmedia jesus how long do you have to wait on your online chat to speak to someone. Over an hour and half now. Tell me again why I am paying you if I can't get the service I want
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roibeard
(@roibeard67) reported
@virginmedia My problem still not fixed, can’t send or get emails, spoke to a UK person yesterday they tried to fix it, they told me it could take up to 24 hrs to mend, they also told me they’d call me back about 3pm today, still waiting 😡😡😡
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James Burchett
(@burchett84) reported
@virginmedia Been awful since you apparently increased my speed too. Can’t even get a Firestick to work up stairs
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sandra oh emmy campaign manager
(@captnmarvl) reported
@LFC2627273 @MattMurdockFake @DiscussingFilm that’s 500 tweets a week idiot. go back to asking virgin media how to switch to e-billing
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RV
(@rrsvuk) reported
@virginmedia Yes but too much headache why can’t you just carry on same package till the customer want instead of renewing every 18 months now I had package Broadband,Phone,Sim. With new package I have lost Sim because being a loyal customer you charging more. Not happy with customer service.
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Andrew 2068
(@AndrewHands8) reported
@virginmedia I'm getting a bit tired of this now. Can you be a bit more proactive and actually fix it please
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Mark Pinkerton 💙🚴♂️ 🇺🇦
(@markpink) reported
@virginmedia The problem is there’s no info. Says should be resolved by 2 hours ago. Virgin are terrible at updating customers when there are issues. I’ve registered but get nothing.
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Kay O'Shaughnessy
(@kayseefantasee) reported
@virginmedia what a disgusting service you offer!!! My recommendation to anyone is DO NOT USE!!!!
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Mark Pinkerton 💙🚴♂️ 🇺🇦
(@markpink) reported
@virginmedia Still down. No internet for 36 hours and no updates from @virginmedia despite signing up for them. Major network issue. But where? King’s Cross or wider London???
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
@virginmedia Yeah doesn’t help me though, never mind,
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tim
(@t1m1964) reported
@virginmedia Hi, I was sent a phone connector to move my phone from a wired socket to my hub3. While it calls nicely it no longer rings incoming. Today changed to a hub5, same problem. all plugged in correctly. ringer on. Any ideas?