Virgin Media Outage Report in Bourton on the Water, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bourton on the Water, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bourton on the Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bourton on the Water, England
Latest outage, problems and issue reports in Bourton on the Water and nearby locations:
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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mandy jones
(@mandysatwit) reported
from
Witney, England
@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Chris Chapman
(@poolshark1972) reported
from
Witney, England
@virginmedia Mobile. They re-set the account and told me I had to wait an hour before I could try again. When I asked why I was treated like I was stupid.
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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Chris Chapman
(@poolshark1972) reported
from
Witney, England
@virginmedia @Virgin just been treated like a thick criminal by your customer service team, all because your website has locked me out and won't let me re-register. You should be ashamed.
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Russ
(@Mr_Stage) reported
from
Cirencester, England
@JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.
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Woody Harrison
(@woodythemover) reported
from
Carterton, England
@stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ed T
(@ET02) reported
@BBCWorld @virginmedia just increased my annual bill by £600 despite promising that this wouldn’t happen. I’ve tried to discuss this with them but they are not interested. Their customer service is impenetrable.
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Ismail
(@Ismail75696322) reported
@virginmedia Very poor service. Tried to cancel within cooling off period. Told that it will be cancelled but instead I was put on a new, more expensive, tariff without my knowledge. This is fraud and I need to speak to someone in the U.K. about this asap.
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Stuart
(@stupot42) reported
@markeganvideo @virginmedia Yes had terrible trouble cancelling and once I had they kept calling to tell me not to cancel and offering me better deals to which I kept telling them was the wrong time once the ship had sailed. Prepare to be inundated with calls.
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Kal Breadmore
(@KalsangB) reported
@virginmedia No, because my landline isn't working and I am not willing to pay to tell you the service isn't there. I will use the complaints procedure instead.
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madam ryan
(@nualamaryR) reported
Tried to cancel my @virginmedia tv package.. 2 hours later ! Having been passed through 4 teams repeating the same questions.. got cut off .. arghhh
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David Mc Kenna
(@mckenna1971) reported
@virginmedia Hi my broadband has been down for over 24hrs now I'm in CB1 3JN has the fault been found yet please?
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Duncan Smith
(@edward036) reported
@virginmedia Why do I have to wait for 3 weeks for a manager to come out with his laptop to come out to fix My broadband installation issue.He was due yesterday but you cancelled him until 10th March!!
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Pengy 76
(@76Pengy) reported
@virginmedia Joke of a service still waiting on a manager to phone me he was ment to phone me Wednesday at 8 o'clock
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mark bendall
(@markbendall2) reported
@virginmedia hi virgin media I’ve spent all day trying to cancel my land line and can only describe the experience so far as awful! I’ve been sent in circles trying to get the situation rectified and I’m still on the phone five hours from my initial contact. Do better
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Martin Wookey
(@MartWookey) reported
@virginmedia Any ETA on the Broadband issue in Coseley? (WV14)