Virgin Media

Virgin Media Outage Report in Boarstall, Buckinghamshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Boarstall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boarstall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Boarstall, Buckinghamshire, England 12/13/2024 16:55

December 13: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Boarstall, Buckinghamshire, England

The most recent Virgin Media outage reports came from the following cities: Oxford, Aylesbury, Abingdon, Kidlington and Chinnor.

Loading map, please wait...
City Problem Type Report Time
United KingdomOxford Internet
United KingdomOxford Internet
United KingdomOxford Total Blackout
United KingdomAylesbury Total Blackout
United KingdomAbingdon TV
United KingdomOxford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Boarstall, England

Latest outage, problems and issue reports in Boarstall and nearby locations:

  • zahoor_sheraz Sheraz Zahoor (@zahoor_sheraz) reported from Oxfordshire, England

    @virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your service needs improvement ASAP. Shocking how many times it goes on and off throughout the day.

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia site down again so no help function / ability to leave for 3 days ???

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia your services are becoming a joke. Constant WiFi issues and problems. Sort it out ASAP. Frustrating.

  • Brimson1 David Brimson (@Brimson1) reported from Yarnton, England

    @virginmedia TV froze during Netflix. Apparently all services are down. TV, home phone and Broadband. Please check phone connection on our home phone. Only my mobile connection with 4g works. Are you able to update which areas are down? We are OX5 area.

  • Fabiaburlesque Fabia Cerra - Actor/Dancer/Choreographer/Writer (@Fabiaburlesque) reported from Oxfordshire, England

    @virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.

  • Adamox2020 Adam (@Adamox2020) reported from Oxfordshire, England

    @virginmedia WiFi has been down since 6am . Now it's 1pm and still down . What's happening.?

  • HilaryGurden Hilary Gurden (@HilaryGurden) reported from Abingdon, England

    @virginmedia can you tell us if the service is down. We have had no tv or internet for the last half an hour

  • travellingbex Bex Allen (@travellingbex) reported from Oxfordshire, England

    4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia

  • wcbutcher Bill Butcher (@wcbutcher) reported from Kidlington, England

    I had an issue with my @bt_uk tv box. I got through straight away and a replacement box was sent forthwith. I had help setting it up. Brilliant service. Eat your heart out @virginmedia

  • MilesGomme Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia why did you bother sending out the email about opting out of having your Wi-Fi settings changed, when you go and do it anyway!! I had to reset and turn off all the changes you made! If it isn’t broken don’t fix it!!!

  • Oxfordwolf Oxford Wolf /\_/\ 🔶 (@Oxfordwolf) reported from Oxfordshire, England

    The whole house was just woken up by @virginmedia who decided to make a sales call at 7:45am this morning. So much for a peaceful lie in. I panicked when someone called so early on a Saturday morning, I thought it must be a family emergency. Thanks @VirginMediaCorp!

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!

  • Malders Nick Malden (@Malders) reported from Godstow, England

    @virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?

  • MilesGomme Miles Gomme (@MilesGomme) reported from Cumnor, England

    @virginmedia I only use the hub as a router for my internal network of Dlan Wi-Fi extenders. This provides the best solution in my house. Having another Wi-Fi signal only causes more issues. Manual control is always the best solution! The Dlan routers stopped working….

  • Olski Olie Bosley (@Olski) reported from Abingdon, England

    @virginmedia how embarrassing is it for you that I would rather pay @skytv more per month just to not have to deal with your appalling customer service?

  • JaneThomas33 Jane Thomas (@JaneThomas33) reported from Oxfordshire, England

    @virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?

  • BrianCobbold2 Brian Cobbold (@BrianCobbold2) reported from Bicester, England

    @virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.

  • LydSmiz Lydia Smith (@LydSmiz) reported from Oxfordshire, England

    @virginmedia It’s been over a month since I sent an online complaint form (as advised by this account) and have heard nothing back since and it has been 4 months since the original issue (not to mention the 13 calls to customer service). When can I expect to hear back on my complaint?

  • HeadingtonNews Headington News (@HeadingtonNews) reported from Oxfordshire, England

    VirginMedia broadband down in central Headington

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hesgen Hesgen (@hesgen) reported

    Yet another all-day @virginmedia outage in SG8. Why? Kindly give us a substantive explanation. It's becoming impossible to work from home, and for the self-employed like me that means loss of income.

  • ShayneHaridas Shayne Haridas (@ShayneHaridas) reported

    @CoraHarrison15 @virginmedia How bad are these guys.

  • Dave91258546 Dave (@Dave91258546) reported

    @virginmedia So I have years of perfect broadband and a sudden change is not your problem. I’ve one complaint left before cancelling and Sky have offered to pay me out too. No attempt to help just fob me off

  • Tommy5yke5 Sykes (@Tommy5yke5) reported

    @virginmedia yet again, internet issues. £60 a month for just broadband, apparently 'the best' broadband. How the F**k do I end my contract?

  • aukers88 Luke Aukland (@aukers88) reported

    Find me a worse company than @virginmedia bet you can’t! Shocking customer service every time

  • Dave91258546 Dave (@Dave91258546) reported

    @virginmedia I’ll share some of the responses I have from the Staffordshire area with you and you and the public will see just how bad you are as not one positive comment about your service so far

  • ScasianSmc1999 smc1999 (@ScasianSmc1999) reported

    @virginmedia Hi I have emailed your heads of customer experience having found out their email addresses. Honestly shocked at how poor the customer service from virgin media seems to bet getting / I didn’t think it could get any worse but a good award for consistency on poor service

  • JollyCauli Ashley Collier✍🟨🟥 (@JollyCauli) reported

    @virginmedia Not a problem, no frustration at all as I understand these things happen. Left it an hour and called again and managed to get through. 👍

  • K4VEY Kaptain (@K4VEY) reported

    @didithitthespot @B__Rani @virginmedia Same, I now use a Netgear router. Way better, much less outage on WiFi considering I have up to 15 devices connected to it. No problems on my hardwired devices.

  • cyberbeautiful lauren. ♡ (@cyberbeautiful) reported

    @virginmedia Can't help me as apparently there's engineers out working to fix our TV, broadband and TV which have been down since 11 this morning. Just expressing how disappointed I am in your service and how little help I've had when calling etc. 🙄