Virgin Media Outage Report in Bluntisham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bluntisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bluntisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bluntisham, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Huntingdon, Cambridge and Saint Neots.
City | Problem Type | Report Time |
---|---|---|
Huntingdon | Internet | |
Huntingdon | Total Blackout | |
Cambridge | Internet | |
Cambridge | Internet | |
Huntingdon | TV | |
Saint Neots |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bluntisham, England
Latest outage, problems and issue reports in Bluntisham and nearby locations:
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia I have tried every method to get a response and a solution from customer support and it's now another week gone by that we can't use the V6 box because you haven't sent me a small cable adapter. @Ofcom you could be more firm with companies that let customers down!
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Matthew James
(@LordyGibs) reported
from
Cambridgeshire, England
@virginmedia Yeah that’s all I can do but it’s happening a lot lately! We have to work from home and it’s affecting our jobs due to poor WiFi.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia has the worst customer service I have ever experienced in my life. Issue after issue after issue and still no resolve.
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Suki Sharples 🕷
(@sukishar) reported
from
Cambridgeshire, England
@virginmedia Again no internet in CB1! Terrible service...
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Matthew James
(@LordyGibs) reported
from
Cambridgeshire, England
@virginmedia Hi, it’s a problem in the area, i done a reset job yesterday, I useless wireless connection.
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Follow @BoSConference it is better than me.
(@MarkLittlewood) reported
from
Cambridgeshire, England
@virginmedia So glad to have left your terrible broadband and embarrassing customer service behind.
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Gareth Iain (BrewWeasel)
(@GarethIain) reported
from
Cambridgeshire, England
@virginmedia is the hands down the worst broadband provider I’ve ever encountered
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Chris Rand
(@ChrisRandWrites) reported
from
Cambridgeshire, England
After all these years, @virginmedia still manage to provide the single worst support or customer service system I've ever experienced. They continue to find more and more innovative ways of preventing you talking to anyone, either by phone or chat. How *do* people get through?
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
@virginmedia Hi, I’m not the direct customer but I’ll pass this to my housemates to do as the accounts in there name 😀
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia Hi, I’ve signed up but received no email from VM to verify my email. To add to that my broadband has gone down as well.
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NIKKI STOCK | Mentor| Marketing|Networker|
(@NikkiMentoring) reported
from
Fenstanton, England
@zimmro @virginmedia If it’s any comfort I have had major issues in the last six weeks with my broadband. I think it is sheer overload with so many people working from home on domestic broadband they just can’t cope.
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PBTV
(@PaulBryanTV) reported
from
Wimblington, England
So @virginmedia I’m on your Hub 3 and it’s TERRIBLE. The WiFi signal 30ft away or more is less than half strength... Plus they installed it in our hallway...less than 6ft from our door which is SOOOO not ideal placement. Upgrade our box and install somewhere better please.
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Andrew “2 m away” Harmsworth
(@harmsy) reported
from
Oakington and Westwick, England
Virgin Media. Two words synonymous with Customer Disservice.
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
The irony in @virginmedia using the hashtag stay connected, literally have never been so frustrated with broadband in my life. I spend more time resetting the router and checking service status than I do actually using the internet
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@virginmedia why is it impossible for you to provide customer support? Every other major company has managed to set up employees to work from home and continue customer support, but your great media company cannot! 20+ mins waiting for an answer, is very poor.
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Victor Sacks
(@SmartSacks) reported
from
Brampton, England
@vmbusiness you really are atrocious Tuesday 4pm you told me that "you'll be sorted by Wednesday 4pm" er it's Thursday 9.41am and it isn't...thanks for such great service...
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JayD the Yiddo
(@JayDThePlumber) reported
from
Cambridgeshire, England
@virginmedia No, I get my bill every month month via email it’s never been an issue in the past
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Tom Bowran
(@tombowran) reported
from
Willingham, England
@virginmedia i need you to call me. No internet is unacceptable when we’re all working from home. Making it impossible to find a phone number to also get help is also a joke.
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Fliss
(@fliss2210) reported
from
Saint Ives, England
@virginmedia you've been very quick to take my money over the years but when you want to cancel a contract no phone lines and no clear way to do it online?? Your web chat is appalling! This is horribly painful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Incognito
(@EdgeGavin) reported
@JefferyBeaker @virginmedia They are so bad, I had the same problems with them left them as soon as I could
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Starfish & Coffee (Best Brunch Winner 2022)
(@StarfishAndCafe) reported
@virginmedia can you provide any update on the broadband outage please? Fourth day trying to run a business without Internet. You're killing us here.
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B Ledger
(@BryanLedger) reported
@virginmedia This is not what i asked, i believe your responses on behalf of @virginmedia make very clear where you stand on customer service. We will be swapping internet provider at the soonest possible chance and i would recommend against virgin to anyone who reads this.
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Sausage
(@Nancy33138587) reported
@virginmedia I am appalled at your customer service!
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Craig Molyneaux
(@Cmolyx) reported
hey @virginmedia - im trying to help my next door neighbour who has mental difficulties. His phoneline has gone down, he has no mobile phone to call you or computer to use. I said I would try and contact someone to help. Can you help out please?
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B Ledger
(@BryanLedger) reported
@virginmedia So its fine that i have to wait two weeks now? You as @virginmedia think its all good to not show up, not make a quicker booking and still charge the full fee? It does show how bad the customer service is for anyone considereing signing up with virgin.
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Gurminder Singh
(@Ginds79) reported
@O2 Two weeks in a row. Surely you guys have the infrastructure to manage this offer? Services have become poor since the merger with Virgin Media. Total shambles.
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buddhika_ruwan
(@cric_budd) reported
@virginmedia very very poor customer service today!!! #horrible #disappointed
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Paul🦉🇸🇪🦉🏴🦉
(@Placebo_obecalP) reported
@virginmedia That would be appreciated. 4 months, 2 whatsapp chats, 3 emails, numerous tweets, many, many hours trying to resolve something that should be a 5 minute fix.
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Criss
(@_Cr1ss) reported
@virginmedia No lights just the white light that’s always on .. but since you emailed saying reboot the hub because you’ve increase it form M100 to M125 it’s been crap. Netflix/Twitch don’t stream hd really bad quality. Apps on my phone open slow have to turn wifi off go on to my 4G/5G