Virgin Media Outage Report in Bletchley, Milton Keynes, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bletchley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bletchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bletchley, Milton Keynes, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Dunstable, Milton Keynes and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Phone | |
| Bedford |
TV | |
| Bedford |
Internet | |
| Bedford |
Wi-fi | |
| Bedford |
Internet | |
| Dunstable |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bletchley, England
Latest outage, problems and issue reports in Bletchley and nearby locations:
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SteveG@ERS
(@ERS_SteveG) reported
from
Toddington, England
@skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia
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Tony
(@tony_cop) reported
from
Ampthill, England
@LloydGriffith @virginmedia The worst company to deal with by some distance. Can never talk to anyone. Just some automated guff. Where you go round in circles
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Dom O'Riley
(@domoriley) reported
from
Milton Keynes, England
@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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RVNS Artik - Marcos
(@xArtik) reported
from
Milton Keynes, England
@DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia *poor
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia The outcome of the call was what I wanted. I mean your pour service telling people to sit online for 4 hours waiting for someone to talk to me rather than call your call centres. If I'd called up straight away I'd not have needed to tweet you. You didn't even tweet back quickly.
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.
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Nick Simons
(@NICKJSIMONS) reported
from
Bedford, England
@virginmedia trying to cancel Sky Sports for my mum after my fathers death. Repeatedly On hold for 50 mins each time then you hang up. No facility to do it online!! Any help.
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Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
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Let's get back to normal #KBF
(@TMITV19) reported
from
Bedford, England
@virginmedia Yes after a phone call. Now I'm actively looking into moving to @skytv after the poor service.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bartosz Matysiak
(@bmatysiak94) reported
@virginmedia Like I'd said, I've tried contacting you by phone (as mentioned in the link above) for few hours, with no success. Given that the alternative is contacting you by letter (which I highly doubt you'll answer to), that's not really a solution now, is it.
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Twisty Fingers
(@cala99) reported
@virginmedia Absolutely terrible. Waiting over 5 months for installation. Keep coming and "forgetting" what they need to do the actual install. And rescheduling. For a month later. Shockingly terrible service. Would go with another provider if possible.
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Claire 👩🏻🦰
(@Gisforgingers) reported
Hi @virginmedia - how do I cancel my mobile plan? I can’t find an option in the app.
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ViewFromHere
(@_ViewFromHere) reported
@virginmedia Hi, yes, I was told that this was being processed during my call to cancellations - but, I've received anxiously nothing to confirm this, either in email or anything within my account - I don't really want to go through some form argument down the line, hence I'm reaching out
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Claire Lovett-Owen
(@spookylovett) reported
@virginmedia Hello AR @virginmedia are you sending a link? Booked in to discuss complaint and cancellation and as yet no link or call
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Angela Donoghue
(@AngelaDonoghue6) reported
@virginmedia ir customer service is appalling Ofcom need to get involved
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Black Lives Matter!
(@JasonPaulPark) reported
Calling @virginmedia because they're not meeting minimum speed guarantee: however much a minute. Being told they're having internet issues so can't even test your line: PRICELESS. I'm annulling my contract asap and don't recommend them to anyone. Totally atrocious all the time!!
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TianaSeychel
(@MzSey7488) reported
@virginmedia For an order update I'm sorry that's ridiculous. An open forum is your solution? There's absolutely no reason someone can't just take a reference number and track down my order for an update
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Smudge Sunday 2
(@SmudgeSunday2) reported
@virginmedia impossible to get through to cancel my account. Tried several times and just stuck on hold. One for Trading Standards?
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liv💕
(@LivErin_x) reported
@virginmedia I’ve rang each month to fix this situation but there’s never anyone to even answer the phone. I think I’m entitled to 5 months free wifi or £235 for the sheer inconvenience you have caused me! I’ve had talk talk wifi since Feb 1st, you have made me pay for 2 wifis