Virgin Media Outage Report in Bedale, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bedale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bedale, England
Latest outage, problems and issue reports in Bedale and nearby locations:
-
Jayne Thomas
(@TheRockFan1971) reported
from
Northallerton, England
@fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend
-
Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Roger Pierce
(@Rogkildare) reported
@virginmedia Why can't I access my email accounts through your website anymore, and yes I am an active customer and no I haven't changed my log in details.
-
Eb
(@Ebb1) reported
@adelarks @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.
-
.
(@GriffTerrence_) reported
@virginmedia Moreover, after waiting more than 5 hours to try to resolve the situation with your customer team who kept putting me through to advisor after advisor who would hang up and not bother calling back. I have cancelled my account with you.
-
Bex
(@BexCaulton) reported
@virginmedia what the hell is going on with my service this week? Never know such an appalling signal or lack of on my phone the last four days. CV21 area. Suggest you get in touch pronto. I don’t pay money for no service.
-
Bad Dog
(@PardonMyDog) reported
@virginmedia My 100mbps fibre broadband speed fluctuates between 100mbps to sometimes 20mbps and sometimes as low as 1mbps randomly, sometimes for hours at a time. Been this way for months. Even my Virgin Mobile 4G device has these kinds of problems. Why such bad service?
-
Mark Clark
(@x_clarky_x) reported
@virginmedia I appreciate that, but in the same email you raise my price and state that I can get a better deal elsewhere. Why not just lay the cards of the deals on the table? I tried calling today and couldn’t get through..... not the best customer experience.
-
Stephen Bell
(@Stephen76240251) reported
@virginmedia your Internet hasn't been working in Loughton properly for about a week now. You gonna fix it or just continue to charge old customers £43.99 and new customers £27.99
-
Mandy Marshall
(@MandsLMarshall) reported
Wondering if anyone else is having trouble with accessing #virginmedia @virginmedia? At the end of a long week I just wanted to Netflix. Any idea when it will be back up again? #virginmediadown
-
Nigel Leaney
(@nleaney) reported
from
Willingham, England
@virginmedia I’m using the hub in modem mode. From the logs (which only go back to 9.12am) there are several critical errors coinciding with each outage. It’s looking like the modem isn’t getting a response from VM at that time.
-
Kris McEwan 🏴
(@CactusRedDragon) reported
@virginmedia Your broadband service hasn’t managed to stay up continuously for a full 7 days yet in 2021. Minimum once per week, for anything from 5 mins to 4 hours, there is an outage. Any plans to fix this? It’s just that I’d really like to receive the service I pay for.