Virgin Media

Virgin Media Outage Report in Banchory, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Banchory, Aberdeenshire, Scotland 12/14/2024 18:00

December 14: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Banchory, Scotland

Latest outage, problems and issue reports in Banchory and nearby locations:

  • danielmcavoy Daniel McAvoy (@danielmcavoy) reported from Stonehaven, Scotland

    @virginmedia Not really no. Granted I know there are areas of poor/no signal on this route but it shouldn't be this bad. I seem to only get 4G in major cities/towns, anywhere else all I get is H+. Using a Huawei Mate20 Pro and has no issues with EE.

  • danielmcavoy Daniel McAvoy (@danielmcavoy) reported from Stonehaven, Scotland

    @virginmedia There's nothing wrong on my end. I've definitely noticed since switching to Virgin Mobile I've had much less 4G signal than when I was on EE. If I wasn't tied in with my Broadband contract I'd have switched back by now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • L_Twistle Laura Entwistle (@L_Twistle) reported

    @virginmedia how do we cancel an installation scheduled for tmrw (15th) as member of household has Covid symptoms?

  • wiganer99 eric mullen (@wiganer99) reported

    @virginmedia fix prime video so annoying

  • LCH1990 Louis Capell-Hayles (@LCH1990) reported

    @virginmedia sky cinema OD not working. Great.. halfway through a film.

  • AliBarry25 Ali Barry 25 (@AliBarry25) reported

    @virginmedia I have made a purchase of Wonder Woman 84 through the Virgin Store but it won't load/open the movie. Please help.

  • NormanS98796561 Norman Stanley (@NormanS98796561) reported

    @virginmedia No issues locally according to your website. Any ideas??

  • smokeandwax Paul (@smokeandwax) reported

    @virginmedia I've raised a complaint case and waiting for them to get back. I can't express how annoyed I am.

  • natcmidge Natalie (@natcmidge) reported

    @clairestefanie @virginmedia It’s a constant battle with them. It’ll probably work out more beneficial to find another provider even if we have to pay cancellation fees. It’s better than paying for a service we don’t receive! It’s disgraceful and has always been the same way.

  • katyminshall Katy Minshall (@katyminshall) reported

    @virginmedia Thanks for your response. I text the number but the auto-reply I received said: “this team cannot help diagnose or fix faults on any of your services. This includes issues with wifi.” What should I do next?

  • bigkevilla82 Big Kev (@bigkevilla82) reported

    @DiRuss64 @virginmedia Mine is £81 and it's going up 4 quid . No sport or movies , phone and broadband . Will have to try . You ring to cancel ?

  • bebbsta Andrew John (@bebbsta) reported

    @virginmedia contract is due to finish but because I am not a new customer you cannot reward my loyalty (over 10 years as a customer) happy to upgrade slightly but you cannot do any kind of deal? Really @richardbranson ? Is customer retention not important? #disappointed