Virgin Media Outage Report in Aston, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Aston, Oxfordshire, England
The most recent Virgin Media outage reports came from the following cities: Oxford, Swindon, Didcot, Abingdon and Kidlington.
| City | Problem Type | Report Time |
|---|---|---|
 Oxford |
Internet | |
| Oxford |
Internet | |
| Swindon |
Internet | |
| Oxford |
Total Blackout | |
| Didcot |
Phone | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aston, England
Latest outage, problems and issue reports in Aston and nearby locations:
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
4yrs with @virginmedia never had a problem. But now that I do their 'customer service' sucks, endless cycles of talking to bots on their website, or being on hold for hours on the phone! 3 days of this just trying to get the Internet I'm paying for! #frustrated #virginmedia
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bannedbird
(@acikbasufuk) reported
from
Cumnor, England
@virginmedia the worse customer service and layer I never ever buy their services again
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia Yes the internet has been down all day in Ox2 8pg. I rely on it for work!
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Adam
(@Adamox2020) reported
from
Oxfordshire, England
@virginmedia shocking WiFi issues in the Oxfordshire area. Sort it out. Its been on and off for months now. Fix it quickly. No excuses please. It's annoying and frustrating 😒
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Sheraz Zahoor
(@zahoor_sheraz) reported
from
Oxfordshire, England
@virginmedia was offered a wifi pod service last week due to the poor internet in my property, got the one pod and was told to call back on the 20/5/21 to order the additional 2 that are available, now on the phone to your team and getting nowhere!
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia Thank you - when I run the TV check it says there is an issue. Guess we just need to sit it out. Sadly we appear to be the only ones in the area with an issue (have asked around)
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Michelle Wolfenden
(@ajthesheepdocto) reported
from
Grove, England
@virginmedia upgrade to 360 has caused no end of issues - slow WiFi, slower TV, losing saved programmes, and customer services very unhelpful. When we suggested complaining they hung up. #virgin #nocustomerservice
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Nick Malden
(@Malders) reported
from
Godstow, England
@virginmedia @virginhelp we have been out for a few hours on ox2 8pg. When will our service be back up?
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@Niki44 @virginmedia Commiserations. Prepare for a life or poor internet and misery.
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia Very poor & will now be cancelling. Third outage this year. Working from home you just cannot really on @virginmedia
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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mike
(@mikechayes) reported
from
Swindon, England
@virginmedia I had virgin media but the service is no poor i decided i could not be treated like that. so cut it loose and it feels great. rather live in the 80s than have that again
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia is there a problem in Oxford? Video calls on team dreadful, and connection very inconsistent.
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Bex Allen
(@travellingbex) reported
from
Oxfordshire, England
@virginmedia home Internet down in Oxford? 🤪#virginmedia #sendhelp
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@BisleyRocks @virginmedia Same here too - what is this **** today?
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Kirk
(@kirkknowles121) reported
from
Witney, England
@virginmedia I have…..went down at 9:26 this morning & latest estimate for fix is 15:30 tomorrow. Really not good enough, will give @skytv the business.
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
Terrible Virgin Media AGAIN this morning. Total misery. @virginmedia
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Roxanne Selby
(@roxanneselby) reported
from
Oxfordshire, England
@virginmedia Yes, it says no issues, but plainly this is not the case. TERRIBLE today and yesterday.
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Jane Thomas
(@JaneThomas33) reported
from
Oxfordshire, England
@virginmedia Your network went down at about 3pm in the middle of a mtg not back up yet ?
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M11DGA
(@mimadden) reported
from
Swindon, England
@virginmedia hello I signed up for your service last month, unfortunately your agent misunderstood my surname, despite informing you of this it’s still not rectified, can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jones
(@PHJ_MGF) reported
@virginmedia Where the hell was your customer service when it was out, how dare you think you can just come here when it's all fixed and basically say oops. Was it off. #wnakers.
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Angela Rickman
(@tomjessie1) reported
@virginmedia It was over the phone with a lady called Rebecca. No it’s incorrect. I called back spoke to Christina said a manager has to offer a rolling credit. Nothing has been sorted. Totally poor customer service
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DEBS WILD
(@debswild) reported
@virginmedia The fix time was 16.10. It’s still off. That’s 30 hours and counting.
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Jo Watkinson
(@JoWatki99) reported
@virginmedia We left sky to save money and my request was simple. Virgin TV, broadband and landline. I was quoted £47.99 including a mini box for our second TV. So far I have had the 360 box installed along with the broadband and landline. The internet is poor with a patchie signal upstairs
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Martin Patrick Egan
(@LFASoccerSchool) reported
Dear @virginmedia following your 'engineering works' last week, your network is now down in the N14 area. give yourself a sticker. ❌
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SaintPabloTV
(@SaintPabloTV) reported
I’d like to know why virgin media is charging us £72 for TWO weeks internet? It’s against OFCOM regulations, especially with them taking a MONTH to come and set it up - terrible internet provider
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Housebound
(@Housebo19264392) reported
@virginmedia Still no fix? Internet been having problems for like 20 hours now... S81 postcode
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Blaine Murphy
(@BlaineMurphy18) reported
@virginmedia only just joined and can’t connect to broadband…whole house been down for days and no help available for another 4….great a start!!!
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James Aston-Morgan
(@JamesAstonMorg2) reported
@virginmedia when will my internet be fixed in Newport South Wales. Been broken since 12/04/22 and all I get told is another 2 days for an engineer to fix the issue. It’s been almost a month and you haven’t fixed it why?? Unacceptable really. Please respond.
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Bernard Murray
(@murray_ber) reported
@VirginMediaIE The boadband from Virgin Media is again not working in D6W this afternoon! It kept dropping also this morning. What is the issue? Why is it so unreliable over the past 2 weeks?