Virgin Media Outage Report in Angmering, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Angmering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Angmering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Angmering, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing |
TV | |
| Worthing |
Wi-fi | |
| Worthing |
TV | |
| Worthing |
TV | |
| Worthing |
Total Blackout | |
| Worthing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Angmering, England
Latest outage, problems and issue reports in Angmering and nearby locations:
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Danny Williamson
(@Sacto_King_UK) reported
from
Worthing, England
@virginmedia With all due respect, saying sorry doesn’t sort anything. I’d much rather you offered some help If I treated a ‘Customer’ in my workplace the same way Virgin Media have treated my family, I’d almost certainly lose my job. The customer service continues to be appalling
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia Been reaching out for 6hrs on your app and still not resolved a basic problem @TradeStandards
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
.@virginmedia so how do I get in touch, speak to someone, get issues resolved?? No response anywhere.
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Danny Williamson
(@Sacto_King_UK) reported
from
Worthing, England
@virginmedia It’s not working. You’re welcome to call me. I’m quite friendly
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Christian 🇬🇧 🇺🇸 🏳️🌈 🇺🇦 🖖🏼
(@brighton_gay) reported
from
Sompting, England
@FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.
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Elliot Tinton
(@etinton) reported
from
Shoreham-by-Sea, England
@virginmedia I’d just like to cancel now please. Is there someone I can speak to to arrange?
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Danny Williamson
(@Sacto_King_UK) reported
from
Worthing, England
@virginmedia So you stopped replying to my emails The install team has finally turned up, one week later than the promised date, only to find the team that spent an hour digging up my road, haven’t pulled the cables and therefore cannot complete the install What will you do to help now?
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Danny Williamson
(@Sacto_King_UK) reported
from
Worthing, England
@virginmedia No. Your staff don’t respond to emails when they come back on shift. I’d like to raise a complaint please. Please escalate this to your supervisor if this is something you can’t do. I’ve been waiting since 14th December. Do you feel this is acceptable customer service?
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia With all due respect I can't face another encounter via the phone or WhatsApp, far too time consuming. Could you provide me with an actual complaints email address as the online submission doesn't work
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia Did you read the message, I don't want to call or use whats app ad uve spent far too long doing this already. So I'll have to complain in writing then it seems. Shocking service yet again you do not read whta a customer is saying.
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia It shouldn't of happened in first place really disappointed in this as I have been a customer over 25 years
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Danny Williamson
(@Sacto_King_UK) reported
from
Worthing, England
@virginmedia You’re mistaken. I was in contact with your colleague via email. But they’ve stopped communicating I have raised a complaint, but was promised a call back which didn’t happen Even the Ombudsman have had to stop taking complaints about Virgin Media due to the volume of calls
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Danny Williamson
(@Sacto_King_UK) reported
from
Worthing, England
@virginmedia I’ve been promised a call back from Virgin media 6 or 7 times in the last 6 days No one called me back I was told by Virgin Media to raise a complaint, so I did. The lady who took my complaint promised to call me back yesterday She didn’t Worst customer service
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Phil
(@palewis1) reported
from
Worthing, England
@virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.
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Danny Williamson
(@Sacto_King_UK) reported
from
Worthing, England
@virginmedia Yes I am, we’ve had the pre pull of the cables completed this morning, and are ready for the installation. We’ve not received any box, or anything through the post yet My Complaint Ref: ic-191222-237
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Angel sirius
(@Angelsirius1) reported
from
Worthing, England
@virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.
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Diane Patching
(@dianepatching) reported
from
Shoreham-by-Sea, England
@virginmedia Can you please advise when I can watch Paramount + through VM? I ring and liaise with your advisors through “Chat” and get told it’s on channel 150. Well it isn’t. No where can I find this channel. No one can offer me any help as to where this channel is located.
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Danny Williamson
(@Sacto_King_UK) reported
from
Worthing, England
@virginmedia Don’t you think a courtesy message to say they’re off shift now? All email communication suddenly stopped, with no explanation 2 days ago. And I’m still waiting. I’d like to raise a complaint now please, this has been going on for almost 3 weeks now.
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Matt
(@mattiem1976) reported
from
Sompting, England
@virginmedia It's fine I am going to cancel my contract as the offer to retain is disgraceful when compared to offer from others
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Sara
(@sara_saehasti) reported
from
Worthing, England
@virginmedia Honestly I'd rather not as we have called so many times and get different call centres. Get cut off and can never speak to the otmriginal care team. Please can someone call us considering this is part of our compliant
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@CharlieBooker7) reported
@GamingFatty Are you with @virginmedia because we are also having issues and I just wish my house would do away with this crap company.
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Dlondon
(@dominiclondon) reported
@virginmedia That fix date moves every week
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Annette Tran
(@weenetty85) reported
@virginmedia been on the line to customer service. After being passed around departments and waiting for 1 hour 25 minutes, the line call just cut out. I desperately need to get through to discuss my package. Please help!
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timber
(@timber09119953) reported
@virginmedia still waiting for help and don’t suggest reset because I’ve tried
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Gary Bothwell
(@garybothwell1) reported
@virginmedia No I haven't! Would i just be able to cancel my direct debit?
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Pete Wells
(@PeteWel91834599) reported
@virginmedia your customer service is appalling, 4 times i have called as I am moving house to be put on hold for over an hour each time and not speak to anyone. Only to cut cut off every time. I now want to CANCEL my contract completely, as you service is absolutely useless
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Mos
(@5798Mohammed) reported
@virginmedia I would do but it seems you can't handle the amount of unhappy customers as your network simply can not cope currently
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Chris Armitage
(@MrCArmitage) reported
@virginmedia Your customer services is shocking, tried calling 3 times 60 minutes at a go and cut off everytime. Now ive had 2 seperate text conversions go so far then leave me hanging! Fuming is a understatement 😤
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Danica Corns
(@DanicaCharlotte) reported
@virginmedia Hi - have been on hold for 1 hr and 16mins. Someone just answered and when I said hello, they put the phone down, losing my place in the queue. Can you arrange for someone to call me back please?
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Sam Arthur
(@sam_arthur) reported
@virginmedia any danger of someone getting in touch to resolve my issue or is that too much to ask? #badservice