Virgin Media

Virgin Media Outage Report in Ambleside, Cumbria, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ambleside, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ambleside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ambleside, Cumbria, England 12/11/2024 13:45

December 11: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ambleside, England

Latest outage, problems and issue reports in Ambleside and nearby locations:

  • GreggJaskiewicz Gregg Jaskiewicz (@GreggJaskiewicz) reported from Ambleside, England

    @MickHarkin8 @0xTim @virginmedia They don’t just extend it, you have to order new one before old one ends to avoid being without internet. That problem has not been fixed yet. You’d think they would have good customer experience when it comes to it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EdgeGavin Guy Incognito (@EdgeGavin) reported

    @JefferyBeaker @virginmedia They are so bad, I had the same problems with them left them as soon as I could

  • StarfishAndCafe Starfish & Coffee (Best Brunch Winner 2022) (@StarfishAndCafe) reported

    @virginmedia can you provide any update on the broadband outage please? Fourth day trying to run a business without Internet. You're killing us here.

  • BryanLedger B Ledger (@BryanLedger) reported

    @virginmedia This is not what i asked, i believe your responses on behalf of @virginmedia make very clear where you stand on customer service. We will be swapping internet provider at the soonest possible chance and i would recommend against virgin to anyone who reads this.

  • Nancy33138587 Sausage (@Nancy33138587) reported

    @virginmedia I am appalled at your customer service!

  • Cmolyx Craig Molyneaux (@Cmolyx) reported

    hey @virginmedia - im trying to help my next door neighbour who has mental difficulties. His phoneline has gone down, he has no mobile phone to call you or computer to use. I said I would try and contact someone to help. Can you help out please?

  • BryanLedger B Ledger (@BryanLedger) reported

    @virginmedia So its fine that i have to wait two weeks now? You as @virginmedia think its all good to not show up, not make a quicker booking and still charge the full fee? It does show how bad the customer service is for anyone considereing signing up with virgin.

  • Ginds79 Gurminder Singh (@Ginds79) reported

    @O2 Two weeks in a row. Surely you guys have the infrastructure to manage this offer? Services have become poor since the merger with Virgin Media. Total shambles.

  • cric_budd buddhika_ruwan (@cric_budd) reported

    @virginmedia very very poor customer service today!!! #horrible #disappointed

  • Placebo_obecalP Paul🦉🇸🇪🦉🏴󠁧󠁢󠁥󠁮󠁧󠁿🦉 (@Placebo_obecalP) reported

    @virginmedia That would be appreciated. 4 months, 2 whatsapp chats, 3 emails, numerous tweets, many, many hours trying to resolve something that should be a 5 minute fix.

  • _Cr1ss Criss (@_Cr1ss) reported

    @virginmedia No lights just the white light that’s always on .. but since you emailed saying reboot the hub because you’ve increase it form M100 to M125 it’s been crap. Netflix/Twitch don’t stream hd really bad quality. Apps on my phone open slow have to turn wifi off go on to my 4G/5G