Virgin Media Outage Report in Alford, Aberdeenshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Alford, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Alford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HotspurHurly61 🤍💙⚽⚽❤️💛 (Sean Hurl; Legacy Fan)
(@HotspurHurly61) reported
from
Paisley, Scotland
No @virginmedia I don't want to ring back later when my TiVo box is not connecting and I have no service #AnswerThePhone at premium rate 0345 costs😡😡
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🏴🇱🇻
(@JamboKS83) reported
@tartanjambo_x @virginmedia same... probs doing us a favour. If still down you'll get a good link on Hesgoal 👍🏻
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Darren Hindle
(@DarrenHindle1) reported
@TheCeefax @virginmedia I get you're annoyed so am I but you pay for the service you get 99.9% of the time
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Mrs King
(@SJames7197) reported
@Catheri31202092 @GBNEWS @virginmedia I've got same problem!
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MakeMPsOwnUp
(@MakeMPsOwnUp) reported
@tomk0s @virginmedia What utter arrogance saying people are addicted to soaps. We are paying for a service and not getting it. And it's not for the first time that VirginMedia has failed to provide that service.
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neil collins
(@the_fitter) reported
@virginmedia This is one of the reasons I'm cancelling at the end of the month. Tv is down so go on their dedicated outage page for info and thats down. You couldn't make it up. Worlds shittest company.
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rp
(@razp00) reported
@virginmedia Funny how there is an outage and when you try to login to report a problem, meaning the customer will be entitled to a refund, the website if down for "essential changes". Have you tried turning it off and on again?
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Chelsey
(@Chelseyjayne87) reported
@virginmedia Had nothing earlier Now got channels 1-4 and netflix and YouTube working. Can't work out if it's just me or everyone still not got full service.
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Nancy Ouma
(@nancyouma34) reported
@virginmedia I have no TV channels when are you likely to resolve the issue? And will I get compensation for the hours without a telly given you took direct debit today...
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Buddha_luv_r
(@Buddhaluvr1) reported
@virginmedia Any update @virginmedia ? Other than "we are working hard to fix it" surely a power outage would've affected everyone equally? This is obviously not the case!!! Can't access the website, app won't load and the telephone line is busy 😑 paying nearly £150 a month for this....