Virgin Media Outage Report in Adderbury, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Adderbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Adderbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Adderbury, England
Latest outage, problems and issue reports in Adderbury and nearby locations:
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✴️✳️✴️
(@virgoseason89) reported
@virginmedia are you guys down? My box isn't working. No channels whatsoever
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chrisdawg
(@chrisdawg11) reported
@virginmedia It’s happened around 4 more times today. The modem just starts flashing green lights like it’s trying to connect. It’s currently happening right now. It doesn’t say anything about issues in my area
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Chris Wood
(@ChesnoidGaming) reported
Anyone else have trouble with @virginmedia wifi? I’m getting 500 via Ethernet and 6 via wifi. SIX.
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Tezza
(@TerryPeacock07) reported
@virginmedia TV is now working again but internet will always drop out around 5pm. Today it was 5.20pm. No reason or errors displayed for the issue with the internet
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David Holloway
(@DavidHo97643888) reported
@virginmedia And then what....just takes me to the normal virgin help page
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Ricky M
(@RickyM18) reported
Long term @virginmedia customer. Never been told 30 days to resolve an issue. Broadband goes from 200M to 2M within 2 mins on a reboot. Looks like throttling. Please fix. Needed for work!
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Rachel Barnes
(@barneyrach) reported
@virginmedia Yep. Just been left in tears by chief exec office resolution team - argumentative, lying & poor customer service skills!! Waiting for paperwork to escalate to ADR. I've given Virgin 7 months to make it right. It's ADR and/or the media that will get this fixed now
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Hannah
(@HannahGroganx) reported
@virginmedia cannot get through to anyone on your phone system and was told earlier this problem would have been resolved by 2:45. Still have a tv box which isn’t working please can someone help
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Di
(@d__Calver) reported
@virginmedia you have just lost a customer of 20 years due to your unbelievably rude useless staff. I am stunned at how incompetent they have been over live chat. Also why offer your existing customers offers if you then don't honour them???
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Rachel Barnes
(@barneyrach) reported
@virginmedia nice to know the complaint resolution staff in your chief executives office lie about the ofcom guidelines. Still owed almost £700 by the company. Utterly disgusted by the farcical excuse that is your customer service!!!!