Virgin Media Outage Report in Abbots Langley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Abbots Langley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Abbots Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Abbots Langley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: St Albans, London, Bushey, Watford, Luton, Camden Town, Wembley, Radlett, Hemel Hempstead, Muswell Hill, Finchley, Amersham, Borehamwood, Golders Green and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Total Blackout | |
| London |
Internet | |
| Bushey |
Total Blackout | |
| Watford |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Abbots Langley, England
Latest outage, problems and issue reports in Abbots Langley and nearby locations:
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Thank you but I just want my service to work reliably. I’m tired of chasing people & being given the run around. I can’t spend hours on the phone everyday to achieve nothing. I just want what I pay a lot of money for every month.
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia Good morning. Yes it’s an ongoing problem that isn’t going to go away on its own, it needs resolving please. I see that there is now a Hub 4 available, does that emit a stronger WiFi signal? And what about Booster Pods? I don’t live it a mansion, it’s just a normal 3 bed semi.
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Still no reply from @virginmedia over 8 hours after they promised they would call. Was told I would be called back at 12:00. It’s now 20:15. They seem to be oblivious to the very notion of customer service. #completefail
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia Yes I’ve done all that and it said the signal was weak. Pressed the button to optimise the WiFi or router or whatever it is and that didn’t work. Is it not the job of the router to emit a strong WiFi signal? All the devices trying to connect are modern and up to date.
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia I did & it said no issues. I have an engineer booked for tomorrow evening. Thanks
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Maya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia guys my internet is not working ?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
London Colney, England
@virginmedia I’m on a sim only deal with you recently taken it out, but looks like I have under estimated how much data I need is it possible to switch to a higher data plan? And then if not needed move back down?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia I did all that yesterday. On the laptop that recorded a speed of 1.28mbps, when I put the Ethernet cable in, it was 254.99mbps. On the Apple TV, it went from 1.06 to 651. It’s not just these devices, these are the worst examples
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Pjay100
(@pjay_100) reported
from
Luton, England
I spend more time resetting my virgin media router than I do watching it. Intermittent signal issues for over a year now
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Mark Williams
(@Pensar_Mark) reported
from
Berkhamsted, England
@virginmedia Already done that 4 times and got nowhere. I need someone who can help to actually call back as promised.
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi I’m waiting for an engineer to come & look@at my router/WiFi connection but they’ve not turned up. Can you help please
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SUJIT KUMAR DAS
(@Chakradan) reported
from
London Colney, England
@virginmedia I would like to end my broadband, TV and Mobile contract. Could you please help, I tried to call the number few times but it doesn’t reach at the end. Please co-operate. Thanks. Sujit
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M.I.K.E.Y
(@MikezHR) reported
from
Luton, England
Im seriously getting fed up with @virginmedia care to explain why u charge big money for a **** service
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Sheetal
(@Sheetal_15) reported
from
Camden Town, England
@virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Hughes
(@shoozy1888) reported
@virginmedia @virginhelp The broadband has been terrible for the last 3 weeks, it comes on for five minutes then off again, when we follow the instructions to reboot, it still doesn’t come on and tells us there is a problem in the area and it should be fixed soon, terrible service
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Gav
(@Gav003) reported
Sproadic internet for over a week @virginmedia in E4, so bad have had to buy a 5G sim card and router - what is going on?
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steven jackson
(@Archtech_design) reported
@virginmedia Still very sporadic, nothing actually works phones down, tablets down, PC’s down, paid tv services down, I see you have requested my address account number etc, I think not!! If you send a DM I may reply but not on a public platform, more un-professionalism!!!!
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Sonal Khimji
(@sonalkhimji) reported
@virginmedia my elderly vulnerable parent’s broadband is not working since last Thursday. She’s been told to book a technician. Your call handler only offered her next Thurs. She told them she’s not at home. Call h said she will have to keep the appt or pay £25. Bully tactics VM
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Alex
(@Alex94047348) reported
@virginmedia I waiting for 12 hours in an empty house for my WiFi to be set up yesterday and no one turned up despite being promised at 5pm someone would arrive before 7. No one has since contacted me. Absolutely appalling service.
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J
(@Jamestwittor_) reported
@virginmedia how do I go about ordering a replacement sim? Tried mine in a couple of phones and getting a really poor 4g signal
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Dashedchris
(@Dashedchris) reported
@virginmedia This is a copy of the message you sent me Hi, it's Virgin Media. Before we can install your Broadband on Fri 02 Dec we need to do some external work You won't have to be there while we work. Please reply CONFIRM if this is okay, They never show up 🤬
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Todd 🇧🇧💪🏾🎮
(@ToddGM246) reported
@virginmedia You guys managed to fix it in 27 hoours
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Gail McMurray
(@mcmurrayg) reported
@virginmedia @TheO2 Worst customer service I have ever experienced in my whole life! Round and round in circles for what should be a simple problem, bot, back to a bot speak to a human and you would be as well speaking to a bot as they don’t understand anything
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duckduckclaire
(@duckduckclaire) reported
@virginmedia YOU ARE CAUSING ME SO MUCH STRESS. Please provide me with an email address so I can contact you about my ongoing complaint.