Virgin Media Outage Report in Padworth, West Berkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Padworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Padworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Padworth, West Berkshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Basingstoke, Wokingham and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Wi-fi | |
| Basingstoke |
Internet | |
| Wokingham |
Total Blackout | |
| Reading |
Internet | |
| Reading |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Padworth, England
Latest outage, problems and issue reports in Padworth and nearby locations:
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia Hi see first tweet in chain, I have been waiting on CS whom I called and raised a call back complaint request with before I tweeted my frustration
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6thdr
(@6thDr) reported
from
Wokingham, England
Today I finally changed my phone. Goodbye #virginmedia #virginmobile never again shall I have such awful customer service service.
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Chris C
(@a3racer) reported
from
Wokingham, England
@virginmedia is there a fix time for the Virgin TV issue in the GU21 area? It’s been down now for over 24 hours! Will my account be credited with money that I have paid for no service?
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
@monstroso @virginmedia A problem we all have.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Mike Biscoe
(@MikeBiscoe1) reported
from
Reading, England
@virginmedia *sigh*. Been directed to this many times. Had engineers referred many times. This is a persistent issue that raises its ugly head far too frequently
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@virginmedia Internet down at the moment in Woking also yesterday. Checked with my neighbours also down so is system wide
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
We have issue with #HGVdrivers but why @virginmedia broadband had issues for the last few days in RG6 area. Pretty bad service. @Ofcom
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derrick mulvana
(@nenevall) reported
from
Reading, England
@virginmedia @OfficialRandL reading festival, the virgin media mobile network is on its knees with no internet connection across most of the site.. sort it out.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Carol Rothwell
(@CarolRothy) reported
from
Wokingham, England
@virginmedia hello. Please could you advise how on earth I get in touch with someone by phone??. I’ve spent 15 mins navigating website to try and get to a person rather than a bot. I need to report an equipment fault which isn’t service specific
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Philip Furlong
(@PhilipFurlong2) reported
from
Wokingham, England
@virginmedia They say it's company policy and as it's with IT they can no longer help! 1 week and no further forward.
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Deborah Jessup
(@Debbiejojessup) reported
from
Woodley, England
Trying to cancel our Virgin Broadband what a nightmare. On hold for 90 mins still no one answers from the cancellation department. #virginmedia @virginmedia
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Greg Emmerson
(@gregemmerson_) reported
from
Reading, England
@virginmedia Completed the tests with the app, one room poor coverage
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A
(@ambreenfarooq15) reported
from
Reading, England
Virgin media is sooooooo ******* ****
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Pete
(@gonnella) reported
from
Woodley, England
@mattlintott @NetXL_dot_com Nice 👍🏻 got gig1 from @virginmedia but the upload is awful only 50mbit. Hope it gets increased to at least 100mbit soon.
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Tom
(@Tom38971529) reported
from
Wokingham, England
@virginmedia Well I would speak to a member of the team but always get the call cut short and I ask for a call back if the line goes dead. Twice yesterday ot happend Nd never got a phone call back
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia It's always the same response. No service impacting issues reported. However, the service is pretty bad. Wondering if @virginmedia network is capable of handling traffic or deliberately doing throttling. @Ofcom
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Andy Barr 🇬🇧🇪🇺
(@AndyBarr79) reported
from
Reading, England
@virginmedia I can't sign in as I no longer hold an account, your CS don't care and obviously fobbing me off and not raising complaints as requested, I will just pursue via FCA and/or trading standards.
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Haider Al-Rekabi 🏴☠️
(@HaiderAlRekabi) reported
from
Reading, England
@virginmedia There is no problem in my area. My problem is specific to my account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Coleman
(@RuaTrindade) reported
@Gatwick_Airport @virginmedia Think you’re the ones with issues, blocking access to a newspaper that happens to be the trade publication for one of the UK’s major industries/employers. Think it might be appropriate to review your policy. All I wanted was to read a news story off their Twitter feed.
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Kelly Cleary
(@KellyCleary1985) reported
@nickham303 @virginmedia @richardbranson I think that's what I'll have to do banging my head against a wall.. to have to create a Twitter account just to get to speak to someone is shocking. The robotic approach to the advisors is shocking sales sales sales no customer service
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Zubair A. Ijaz
(@Zubair84A) reported
@vmbusiness why is my connection failed due to obtaining IP address? I av never experienced a bad service such as virgin media. I mean no one is happy to resolve the issue.
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Connecture Ltd
(@ConnectureUK) reported
@virginmedia is there a way 2get decent service from u guys or do u recommend 2all customers that we’d be better off poking our own eyes with toothpicks? Seems 2b only way 2get anything 2stream these days!
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Matt Goodman
(@matrixip) reported
@virginmedia is there a way to get a decent service from you guys or do you recommend to all your customers that we’d be much better off poking our own eyes with toothpicks?
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Kelly Cleary
(@KellyCleary1985) reported
@virginmedia You are welcome to have a web chat what day and time please I'm really unhappy again two days of phone calls and poor service I know it's a hard job but it's pure rude and negligent @virginmedia @richardbranson
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Mrs.Hancock1417
(@hancock1417) reported
@virginmedia just want to cancel!! Been passed over and over…lied to… been treated like I’m stupid…. Had the phone put down on me!!!! Had it!!!! Paying for 100 download speed to be told you’ll sort the issues out why you monitor me for a week…. Yeah do I have to keep paying!
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woofsfluff
(@woofsfluff) reported
@virginmedia fix internet pleas its slower than talk talk 💔💔
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Gaяeth Haяt
(@hotgareth) reported
@virginmedia your hashtag is #fastercloser but on my one day off a week I can’t access my internet because your system is down… I pay a fortune to be able to go online but right now it’s inaccessible!! Do I get a refund??
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Mandy Doherty
(@dodgymandy) reported
@virginmedia Ok I’ve just spoken to the “family” mum dad son who are obviously contractors who are trying to fix the cable problem but can’t give me any idea how long as they only received the job from you an hour ago, please tell me how much longer it’s been 3 days for all our road SL38LT.