Virgin Media

Virgin Media Outage Report in Montpellier, Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Montpellier, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Montpellier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Montpellier, Gloucestershire, England 03/29/2024 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Montpellier, Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stonehouse.

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City Problem Type Report Time
United KingdomGloucester Total Blackout
United KingdomGloucester E-mail
United KingdomGloucester E-mail
United KingdomGloucester E-mail
United KingdomGloucester Wi-fi
United KingdomGloucester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Montpellier, England

Latest outage, problems and issue reports in Montpellier and nearby locations:

  • jamierudge Jamie (@jamierudge) reported from Cheltenham, England

    @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

  • booksbythewoods booksbythewoods (@booksbythewoods) reported from Cheltenham, England

    @virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday

  • KW_GuinnessH Krystyna Wynn (@KW_GuinnessH) reported from Gloucestershire, England

    @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

  • natsc0tt N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England

    @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

  • shon_douglas Shôn Douglas (@shon_douglas) reported from Cheltenham, England

    @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

  • WattsChelt Ian Watson (@WattsChelt) reported from Brockworth, England

    @virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

  • DrPaulAtkinson Dr Paul Atkinson (@DrPaulAtkinson) reported from Cheltenham, England

    @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

  • chunfkong The Mayflower (@chunfkong) reported from Cheltenham, England

    @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

  • joe_joeharper Joe Harper (@joe_joeharper) reported from Cheltenham, England

    @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia

  • twisterssister Jon Bassett (@twisterssister) reported from Gloucestershire, England

    @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team

  • natsc0tt N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England

    Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

  • RayWebpro04 Ray (@RayWebpro04) reported from Gloucestershire, England

    @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

  • booksbythewoods booksbythewoods (@booksbythewoods) reported from Cheltenham, England

    @virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • An9moh An9moh 🇵🇱 (@An9moh) reported

    @stuartrussell @virginmedia You'll be lucky to get their ' service' on time. I would cancell if still have time and look elsewhere. Bunch of liars, customer service BEYOND HORRIBLE. absolute nightmare and rubbish service. Beware.

  • jajapinkjaja jajapinkjaja (@jajapinkjaja) reported

    @virginmedia terrible speeds with huge latency spikes

  • An9moh An9moh 🇵🇱 (@An9moh) reported

    @nahyeoki @virginmedia I had to wait since June 22! They're bunch of liars. I would notmakethe same mistake again and if I were you I would cancel and go to BT on elsewhere. Honest advice from experience.

  • An9moh An9moh 🇵🇱 (@An9moh) reported

    @TekNeil @Ofcom @virginmedia They're ALL bunch of liars! I've experienced HORRIBLE CUSTOMER service since meant to be connected with them in June. Waited months and now they're refusing to cover costs and compensate. Absolute rubbish. The speed promised also FAR from reality. I would avoid them at all cost.

  • anupam3m Anupam Mishra (@anupam3m) reported

    @virginmedia The installation team said both accounts are canceled and nothing is pending. Can you just tell me should I cancel the direct debit or not.

  • ianefc126 Ian (@ianefc126) reported

    @virginmedia The cover that was held on with a cable tie is broken. The wires in the box look frayed. I am trying to prevent a loss of service as I understand the box is meant to protect the cables from the elements. So it is not doing its job. I do not want it relocating.

  • deecrooks1974 Dee Crooks (@deecrooks1974) reported

    @virginmedia Never had this issue until you replaced the router.

  • An9moh An9moh 🇵🇱 (@An9moh) reported

    @virginhelp @virginmedia I highly doubt. I'm done with 'virgin customer service '. Time for some PR now...

  • AneelaBukh Aneela (@AneelaBukh) reported

    @virginmedia please improve your shockingly awful customer service!

  • elsdan93 michellepoole❤❤ (@elsdan93) reported

    @virginmedia you have the worst broadband every week mine goes down