Vodafone Outage Report in Newport, Telford and Wrekin, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Newport, Telford and Wrekin, England
The most recent Vodafone outage reports came from the following cities: Telford.
City | Problem Type | Report Time |
---|---|---|
Telford | Phone | |
Telford | Internet | |
Telford | Internet | |
Telford | Internet | |
Stafford | Phone | |
Stafford | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Ste
(@SteHancocks) reported
from
Telford and Wrekin, England
£26 Unlimited data sim means no more WiFi issues in the office 🙌🏼 hotspot all day long. Thanks @VodafoneUK
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Mike
(@mrmiketyler) reported
from
Lawley Bank, England
@VodafoneUK hello, hope you can help. My mobile phone internet connecting is terrible, and always has been. I’ve tried to call and tried the online help but not managed to get to talk to a person. I’m at the point of speaking legal advice as no idea what else to do.
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK Thanks - but I definitely need the complaints department! I’ve spent half an hour in store twice, 2 hours awaiting a callback & 45 minutes talking to Customer Services today & I’m now ready to leave after 20 years, as soon as I’ve logged my complaint!!!
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Fleur Hemming
(@Fleurie_H) reported
from
Madeley, England
@Lee_Vidor @OpenreachHelp @VodafoneUK @telfordlive I’m with @SkyHelpTeam and our broadband is down too. Seems everyone except virgin customers.
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karen clough 💖
(@karenclough11) reported
from
Telford and Wrekin, England
@VodafoneUK What is up with the internet today? My signal is dropping out all morning! I only have less then 100mbs of data and I've had to turn that on to send this tweet! #nothappy
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karen clough 💖
(@karenclough11) reported
from
Telford and Wrekin, England
@VodafoneUK Home broadband, been with you since 2016, had a new modem off you in Dec when I renewed contract, crap ever since
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Mark powner
(@Markpowner2) reported
from
Brewood, England
@VodafoneUK Lost job in Jan just another statistic in the Covid pandemic, unable to see friends or family members, bubbles don’t work. Lost too many friends to this horrible thing wish 2020 was over
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Louise
(@louisefx96) reported
from
Telford and Wrekin, England
@VodafoneUK staff on the phone are actually useless we order our new contract on the phone go to collect in store to be told the daft woman on the phone never put the order though can you be ******* asked
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Daz Starr
(@Daz_Starr) reported
from
Penkridge, England
Just want to say how shocking @VodafoneUK is I ordered a new phone on the 9th Jan there would be a delay of up to 2 weeks which was fine now still waiting been told will definitely be here next week 18 years with them shocking customer service false advertising on website #lies
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Mark powner
(@Markpowner2) reported
from
Brewood, England
@VodafoneUK A signal would be good??
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Mark powner
(@Markpowner2) reported
from
Brewood, England
@VodafoneUK @philwynn88 took me in when I lost my job and my home and for that I’ll never be able to repay him! A shiny new phone would help though 🥰
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Daz Starr
(@Daz_Starr) reported
from
Penkridge, England
@S_Edge89 @VodafoneUK one2one would have better customer service skills I tell u mate 🤬👍
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Michèle Perry
(@Michele_at_Kane) reported
from
Stafford, England
@VodafoneUK - do you really think a recorded message saying you’re “experiencing technical difficulties and can’t answer the phone right now so please call back” is going to help anybody who’s gone through hours of trying to resolve an issue already 🤬🤬🤬
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Martin Gore
(@fredmeisterPNE) reported
from
Albrighton, England
@VodafoneUK fibre broadband in WV7 area is terrible!! #ripoff #notgettingwhatipayfor
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Daz Starr
(@Daz_Starr) reported
from
Penkridge, England
Just want to say a massive thank you to @VodafoneUK for proving me right and not calling me back to resolve my issues with been misinformation about my recent purchase but post on here that they care about their customers #keepconnected but don’t give you a phone #thanks
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Carly
(@carlylt89) reported
from
Stafford, England
Been a @VodafoneUK customer for years, they mistakenly cut my broadband off & now I’m being told it can take up to 24hrs for it to come back on even though it is their error!!! 😡😡
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Mike
(@mrmiketyler) reported
from
Lawley Bank, England
@VodafoneUK Thanks I have messaged. It’s all postcode zones and I’ve done all the troubleshooting the service is just terrible
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Mark powner
(@Markpowner2) reported
from
Brewood, England
@davegmunro @VodafoneUK I’m waiting for one of these bad boys
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Daz Starr
(@Daz_Starr) reported
from
Penkridge, England
@VodafoneUK @VodafoneGroup 2 days after getting told I would be called by your customer relations manager within 24hours and I’m still waiting. Was this an estimated time like the estimated time scale you give for phones you don’t even have I stock or know when they will be ???
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Paul Shuttleworth
(@Shuttsie) reported
from
Hadley, England
So @VodafoneUK when you call you get your call centre in Egypt - this is your response ‘We really appreciate your help. Your feedback will be used to help us continually improve our service to customers.’ It would be quite a challenge to be any worse #stressed
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus
(@MNUltraRunner) reported
@VodafoneUK can you provide an honest, and informed update to the ongoing issues with home fibre broadband in IP20 area please. I don't fancy another 2hr chat like yesterday, only to be told it's an @WeAreOpenreach issue.
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Darren
(@MerelyDarren) reported
@VodafoneUK 🍎 👀 👈🏻 does that help?
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Lyndsey Madden
(@lyndseymaddden) reported
@VodafoneUK hi, I’ve been trying to log a complaint over the last 2 days but either get forgotten about on hold or hung up on.. can someone contact me to close my complaint so I can go to FOS please? Thank you
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Liam Dunn
(@liamdunn_131) reported
@VodafoneUK I’ve got a complaint ongoing with your customer relations team, they’ve said they tried to call twice but I haven’t had any missed calls - also submitted to the portal that email is easier. Says they need more info but haven’t told me what
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Mhairi at Chillingham Manor
(@ChillManor) reported
@VodafoneUK I have been holding for your customer services for 40 minutes. You are charging me for a phone that we cancelled 2 months ago. How can I speak to a real person?
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Nicolas Waché
(@nwache) reported
@VodafoneUK Are you blocking Webex? I cannot connect anymore using my #Vodafone broadband (even the audio though Citrix is not working) while it works with my phone (another provider). Are you aware that half of the country is working remotly? Could you fix this ASAP?
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Gary Weldon
(@UbuntuBhoy) reported
Got to be honest. @VodafoneUK live chat is possibly the worst online customer service I have ever experienced. Over two hours, chat reset twice, passed from dept to dept with nobody addressing my issue. I get the whole Covid issue with support but this is terrible.
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Micky Long
(@MichaelLong77) reported
@VodafoneUK I’m sure @MartinSLewis and the rest of your customers would like to hear about how you register defaults against people when they conclude their contract even though it’s paid in full. Your customer service team are woeful. You should be ashamed.
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Susan Bell
(@susanjbell17) reported
@VodafoneUK , 70 minutes on the online chat and still no voicemail pin reset- POOR customer service @N5JFY
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de519n
(@de519n) reported
@VodafoneUK No option but to cancel all my contracts