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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of CMC Markets reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at CMC Markets. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by CMC Markets users through our website.
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Login (59%)
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Trading platform (26%)
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Website (15%)
Live Outage Map
The most recent CMC Markets outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perpignan |
Login | |
 Bermondsey |
Trading platform | |
 Barrie |
Trading platform | |
 Gießen |
Trading platform | |
 Adelaide |
Login | |
| Sydney |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Kookie1492 🇺🇦🇺🇦🇺🇦
(@kookie1492) reported
@CMCMarkets Are you having issues with the platform again????
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Stirling Trader
(@stirlingtrader) reported
@CMCMarkets The mobile app is the web app is still down
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Gasino
(@Gasino11) reported
@CMCMarkets It's been off and on about 6 times in the past few minutes! Just trying to open a damn trade! C'mon guys!!
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Ronnie
(@Ronniemarkets) reported
Is #cmcx @CMCMarkets platform down? Or just mine 🤔
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ah whatever
(@HypocriteFlag) reported
@CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !
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Adam
(@adamgeny) reported
@hidflect @CMCMarkets Spoke too soon … was just slow and finalised resolved
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Pratik N Shah
(@pnshah04) reported
Also to mention above, this issue started since Friday when your portal was down. It would be much appreciated if you can fix this issue urgently. Thanks @CMCMarkets
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Gasino
(@Gasino11) reported
@Greg__Clark Referring to cash product at #cmcmarkets @CMCMarkets which was trading at $116.5 when I tweeted, on its way down aggressively and targeting below $115
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daniel walter
(@dinotruc) reported
@CMCMarkets so last week trading down for hours. Now it's funding system!!! Makes a lot..+hardly any excuse for last week's mess.
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daniel walter
(@dinotruc) reported
@CMCMarkets Any luck!! Not only are you super slow to report issue but 90 Mons after issue happened the is no update and no communication. Patheticly baf
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andrew_perth
(@PerthAndrew) reported
@CMCMarkets not working on chrome?
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Aamir Naseer
(@aamirnaseer007) reported
@CMCMarkets Customer services rubbish no one answer phone
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Archie Sanford
(@BookofCrusty) reported
@Norwaytrading1 @NZ_NFT @CMCMarkets Clear ur browser cache. They fooked this all up and are not telling people the fix
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Mo
(@Ms54645010) reported
@MrGrahamAr @CMCMarkets thanks - but not working for me as of now. tried all
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EV harley_slamm
(@harley_slamm) reported
@mhewson_CMC @CMCMarkets US rallying on worst data because they believe in flip-flopping fed chair who doesnt believe Inflation is compounding!
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Archie Sanford
(@BookofCrusty) reported
One of the craziest opens in weeks and @CMCMarkets was down again. Traders must be fuming 😤
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Mo
(@Ms54645010) reported
@CMCMarkets not working - cleared the cache, tried other things. maybe the best fix would be to use another broker. the handling of this on a day like today is really bad
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Hyun Bin Bae
(@Hayleybae92) reported
@MrGrahamAr @CMCMarkets how do we fix it?
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EV harley_slamm
(@harley_slamm) reported
@mhewson_CMC @CMCMarkets They have been having it since 2017, but have become accustomed to it. I dont think the EU is ready for this! I can't see EURUSD falling right now, because we still have time to revert but if it does, then it will be a straight crash! Could see 1..05-1.07 first though
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.
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👹E=MC² Timeline Jumper🐃
(@WolfXrp) reported
@CMCMarkets I want to withdraw my funds and I'm unable to do so. I've emailed on 3 occasions to solve this issue.
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Graham Roberts
(@MrGrahamAr) reported
@CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.
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Mo
(@Ms54645010) reported
@CMCMarkets not working still
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎
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Lord_Northern_Wolf 🐺
(@Lord_N_Wolf) reported
@CMCMarkets very disappointed in the diamonds buys on the app. Waited for the latest deal, got straight on it to find 'network problem' keep popping up, then all the nft's sold out by the time i'd reset. Absolutely crap network service!
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets All my saved layouts have gone when using web app. A collection of random chart windows are shown in various time frames? On phone app earlier my saved preset time frames had disappeared. I didn't see any notifications that there were problems?
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Michael Hewson 🇬🇧
(@mhewson_CMC) reported
@SallyBundockBBC @CMCMarkets Most people thought they would hike last November and they didn’t. Problem with BOE is I’m less certain, than if it was the Fed where you pretty much know what’s coming. IMO that’s a problem for the BOE. Their guidance is rubbish
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Mj
(@Javad_2014) reported
@CMCMarkets App doesn’t work can not login
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EV harley_slamm
(@harley_slamm) reported
@mhewson_CMC @CMCMarkets The problem is every man and his dog is long DXY and short Cable and EURUSD! It just needs a single data point for a mother of all short-covering rallies...
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Octotrader
(@OctoTrading) reported
@CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.