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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of CMC Markets reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at CMC Markets. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by CMC Markets users through our website.
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Trading platform (59%)
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Login (18%)
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Website (12%)
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Deposits (12%)
Live Outage Map
The most recent CMC Markets outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gjøvik |
Trading platform | |
 Barcelona |
Deposits | |
| Barcelona |
Deposits | |
 Nürnberg |
Trading platform | |
 Melbourne |
Trading platform | |
 Quito |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy
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Archie Sanford
(@BookofCrusty) reported
One of the craziest opens in weeks and @CMCMarkets was down again. Traders must be fuming 😤
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daniel walter
(@dinotruc) reported
@CMCMarkets Any luck!! Not only are you super slow to report issue but 90 Mons after issue happened the is no update and no communication. Patheticly baf
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Mj
(@Javad_2014) reported
@CMCMarkets App doesn’t work can not login
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ah whatever
(@HypocriteFlag) reported
@CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !
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Archie Sanford
(@BookofCrusty) reported
@Norwaytrading1 @NZ_NFT @CMCMarkets Clear ur browser cache. They fooked this all up and are not telling people the fix
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andrew_perth
(@PerthAndrew) reported
@CMCMarkets not working on chrome?
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rezgar
(@Rjavidfar) reported
@CMCMarkets **** right at the day that market bounced ???
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Hyun Bin Bae
(@Hayleybae92) reported
@MrGrahamAr @CMCMarkets how do we fix it?
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Gasino
(@Gasino11) reported
@CMCMarkets down again!!
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Ronnie
(@Ronniemarkets) reported
Is #cmcx @CMCMarkets platform down? Or just mine 🤔
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎
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jake wong
(@Specialcase332) reported
@CMCMarkets Okay my bad it's down again now... The app just hangs and doesn't update the prices.
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Adam
(@adamgeny) reported
@hidflect @CMCMarkets Spoke too soon … was just slow and finalised resolved
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Mo
(@Ms54645010) reported
@CMCMarkets not working still
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Michael Balch 🍹
(@michaelbalch) reported
@CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.
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Kookie1492 🇺🇦🇺🇦🇺🇦
(@kookie1492) reported
@CMCMarkets 45 mins and the site is still down. This is amateurish and seriously off putting.
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Kookie1492 🇺🇦🇺🇦🇺🇦
(@kookie1492) reported
@CMCMarkets Are you having issues with the platform again????
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Nomorebull
(@Nomorebull13) reported
@CMCMarkets will this affect your CEOs £22 million dividend whilst people who have entrusted you with money lose out because of your **** service?!
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Gasino
(@Gasino11) reported
@Greg__Clark Referring to cash product at #cmcmarkets @CMCMarkets which was trading at $116.5 when I tweeted, on its way down aggressively and targeting below $115
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Aamir Naseer
(@aamirnaseer007) reported
@CMCMarkets Customer services rubbish no one answer phone
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Octotrader
(@OctoTrading) reported
@CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.
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Gasino
(@Gasino11) reported
@CMCMarkets It's been off and on about 6 times in the past few minutes! Just trying to open a damn trade! C'mon guys!!
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Stirling Trader
(@stirlingtrader) reported
@CMCMarkets The mobile app is the web app is still down
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Graham Roberts
(@MrGrahamAr) reported
@CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.
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Mo
(@Ms54645010) reported
@CMCMarkets not working - cleared the cache, tried other things. maybe the best fix would be to use another broker. the handling of this on a day like today is really bad
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.
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One Trade From Zero
(@DeanThompson777) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help
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Mo
(@Ms54645010) reported
@MrGrahamAr @CMCMarkets thanks - but not working for me as of now. tried all
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ChriSM0
(@ChrisMo1984) reported
@Tom__Capital @CMCMarkets Yes, down for me again...