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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of CMC Markets reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at CMC Markets. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by CMC Markets users through our website.
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Login (36%)
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Trading platform (36%)
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Deposits (18%)
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Website (9%)
Live Outage Map
The most recent CMC Markets outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Login | |
| Melbourne |
Login | |
 Bari |
Trading platform | |
 Gjøvik |
Trading platform | |
 Barcelona |
Deposits | |
| Barcelona |
Deposits |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Pilkington
(@Rickpilk) reported
@CMCMarkets Many US stocks not showing live prices in Australia. Many U.S stocks not loading, cant trade them. Please fix
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RainMaker Rups ₿
(@RainmakerRups) reported
@CMCMarkets If 73% of retail lose, this sounds like a bad bet!
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Gurpreet Kaur
(@g_kaursandhu) reported
@CMCMarkets Worst experience, just getting an account on your platform. 2 months to verify???? You guys should do better
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Themasterplan
(@Themast29295636) reported
@TraderDivergent @CMCMarkets That is terrible. Sorry to hear this TDT but yes very lucky it was not your main account! I will most certainly NOT be using these and will not recommend them to my friends! Thank you for the warning.
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Gary Kay
(@gkgk2222) reported
@CMCMarkets Is there a problem on the platform?
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.
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The Divergent Trader
(@TraderDivergent) reported
@Themast29295636 @CMCMarkets Yeah no problems, glad I can help stop others from losing money too!
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC Are you able to direct me to someone at CMC Markets, who could help me have some replies to these questions? Regards
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amanda sweeney
(@amanda57a) reported
Anyone using @CMCMarkets be very careful money has gone missing when I have made withdrawal last 48 hours.. and other refused.. no attempt to contact me and explain. Taken 2calls for a "we have issue with card company" reason and still money not accounted for...
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Qamar Hussain
(@Qamar12Hussain) reported
@CMCMarkets @RRGresearch Will you please remove your predatory overnight holding charges? You're only holding digits on a screen, you don't need acro's or any heavy lifting machinery to support anything, do you? @TheFCA #ForexMarket #AbolishPredatoryCharges
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Qamar Hussain
(@Qamar12Hussain) reported
@CMCMarkets i use this platform & it really could do with more simplification, better matrix output in terms of trader performance & greater drilling down of performance on various currency pairs oh, & can you look at your holding charges, surely they can be reduced for loyal platform users?
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Ben
(@BennyBogtrotter) reported
@CMCMarkets I’ll save you the trouble. Everything you need to know about Robinhood: stay away.
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blue market guru
(@techtrader33) reported
@CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?
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John
(@depechedmodem) reported
@mhewson_CMC @CMCMarkets It's about time! But the 'Flaccid 100' needs a jab/shot in the arm. If only the overvalued #GBP would plunge c10% it would help? Ah well, Rishi's £ will hit the skids eventually. In other news; nice to see ECK/AVG/GFM/IDOX/RWI on the up (All back of the sock drawer stuff ;-))
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David
(@Superettey) reported
@CMCMarkets @RRGresearch You are an unethical company. Your business model is to make money off gamblers and people with real addiction issues. CMC doesnt place a clients trade in a real mkt position, they are effectively a casino, and trade against their clients. I have evidence of your practices.
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Sanjeev Varma
(@Sanjeev_Varma) reported
@amanda57a @CMCMarkets I’ve had issues with them in the past and don’t use them anymore
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RainMaker Rups ₿
(@RainmakerRups) reported
@CMCMarkets Those odds sound terrible for retail investors
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Omar Corona
(@Omar12346459) reported
@CMCMarkets Are you serious there's no cancel or amend option online if you make a mistake while placing an order? I just lost money in the most stupid way today. I added a wrong number but I noticed right away. I wanted to amend it just to find out there's no option online...
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mike white
(@m1kewh1te83) reported
@CMCMarkets @OptoCMC Hi I need abit of help, I have a live spread bet account but can I have a live cfd account also using the same login? If so how do i do it? Because each time it's coming up as a demo account
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buy buy bitcoin
(@forexfukuoka) reported
@CMCMarkets Hey Dude can you. Advice to Buy. #BID @Bidaochain to. Be rich. Very. Quick I. Am. Not. Joking you. Will. Regret how. Was. I stupid not it. Foolish . To buy this. Life game changer easy money & free. Money forget. The. NFT lol forget it king #DeFi #BTC $BID
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Problem back: Got logged out by platform -- when logged back in "User Data Unavailable" (same problem as 6 hours earlier so was it resolved or not?).
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?
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amanda sweeney
(@amanda57a) reported
@CMCMarkets issues with your site again.. why am I being logged out literally everytime I leave page even a few seconds to open/check a different browser?
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RainMaker Rups ₿
(@RainmakerRups) reported
@_efcluke @CMCMarkets The odds still look awful.
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Qamar Hussain
(@Qamar12Hussain) reported
@MacciesShank3AM @CMCMarkets @TheFCA and i suppose with that indoctrination you also believe that the illusion of a thing called credit is issued by divine authority & not by tyrannical mediums of exchange? You are in need of serious help my friend, get an education from the right source, you are being played.
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B787
(@topbangerQQQ) reported
@1nvestorscentre @CMCMarkets **** platform this is the last straw for me moving over to IG to many issues
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Daniel Kalinowski
(@iiidanskiii) reported
@CMCMarkets Hi, i'm having issues with the website. (user data unavailable) how can this be fixed
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Vitalijus Ryzenok
(@vryzenok) reported
@CMCMarkets Please help, Samsung, Android, your app crashing. Works ok on PC desktop, but app not working.