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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Problems in the last 24 hours
The graph below depicts the number of CMC Markets reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at CMC Markets. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by CMC Markets users through our website.
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Trading platform (56%)
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Login (33%)
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Website (11%)
Live Outage Map
The most recent CMC Markets outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Brisbane | Trading platform | |
Gifhorn | Trading platform | |
Sydney | Login | |
Melbourne | Login | |
Bari | Trading platform | |
Gjøvik | Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎
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Hyun Bin Bae
(@Hayleybae92) reported
@MrGrahamAr @CMCMarkets how do we fix it?
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Michael Hewson 🇬🇧
(@mhewson_CMC) reported
@SallyBundockBBC @CMCMarkets Most people thought they would hike last November and they didn’t. Problem with BOE is I’m less certain, than if it was the Fed where you pretty much know what’s coming. IMO that’s a problem for the BOE. Their guidance is rubbish
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Gasino
(@Gasino11) reported
@Greg__Clark Referring to cash product at #cmcmarkets @CMCMarkets which was trading at $116.5 when I tweeted, on its way down aggressively and targeting below $115
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👹E=MC² Timeline Jumper🐃
(@WolfXrp) reported
@CMCMarkets I want to withdraw my funds and I'm unable to do so. I've emailed on 3 occasions to solve this issue.
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daniel walter
(@dinotruc) reported
@CMCMarkets so last week trading down for hours. Now it's funding system!!! Makes a lot..+hardly any excuse for last week's mess.
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Chris | Investment Strategist
(@Creeza) reported
Undoubtedly the worst platform to trade at the moment is @CMCMarkets . So slow during any market open, completely useless. You’re along for the ride. Will have to move to interactive
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Lord_Northern_Wolf 🐺
(@Lord_N_Wolf) reported
@CMCMarkets very disappointed in the diamonds buys on the app. Waited for the latest deal, got straight on it to find 'network problem' keep popping up, then all the nft's sold out by the time i'd reset. Absolutely crap network service!
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Frederick🇬🇧🏴
(@Frederi26748187) reported
@CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.
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BEGBIE
(@_BEGB13_) reported
@CMCMarkets Every data drop you prevent me from taking the trade when the data drops so I get in late. Now you've locked the platform! "Connection issues" on web app and on mobile "the log in details are incorrect" despite me using my ******* thumb. This is absolutely shocking
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EV harley_slamm
(@harley_slamm) reported
@mhewson_CMC @CMCMarkets US rallying on worst data because they believe in flip-flopping fed chair who doesnt believe Inflation is compounding!
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Mo
(@Ms54645010) reported
@MrGrahamAr @CMCMarkets thanks - but not working for me as of now. tried all
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Chris | Investment Strategist
(@Creeza) reported
No surprise that @CMCMarkets gets the most useless trading platform award. Both mobile and desktop platform not working. AGAIN !!
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Ronnie
(@Ronniemarkets) reported
Is #cmcx @CMCMarkets platform down? Or just mine 🤔
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EV harley_slamm
(@harley_slamm) reported
@mhewson_CMC @CMCMarkets They have been having it since 2017, but have become accustomed to it. I dont think the EU is ready for this! I can't see EURUSD falling right now, because we still have time to revert but if it does, then it will be a straight crash! Could see 1..05-1.07 first though
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Neville Dastur
(@nevilledastur) reported
@CMCMarkets @MichaelMOTTCM And in response to this your platform goes down preventing customers using
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ah whatever
(@HypocriteFlag) reported
@CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !
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Aamir Naseer
(@aamirnaseer007) reported
@CMCMarkets Customer services rubbish no one answer phone
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Mo
(@Ms54645010) reported
@CMCMarkets not working still
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sun 🌞
(@DoubleV_illy) reported
@CMCMarkets is having login problems when cpi data is looking grim 💀 so many accounts will be busted
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Michael Hewson 🇬🇧
(@mhewson_CMC) reported
@harley_slamm @CMCMarkets I heard that - I'd like some of what he's smoking - if the US dollar goes that high we're all in trouble
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Mj
(@Javad_2014) reported
@CMCMarkets App doesn’t work can not login
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Adam
(@adamgeny) reported
@hidflect @CMCMarkets Spoke too soon … was just slow and finalised resolved
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Kookie1492 🇺🇦🇺🇦🇺🇦
(@kookie1492) reported
@CMCMarkets Are you having issues with the platform again????
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets All my saved layouts have gone when using web app. A collection of random chart windows are shown in various time frames? On phone app earlier my saved preset time frames had disappeared. I didn't see any notifications that there were problems?
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Pratik N Shah
(@pnshah04) reported
Also to mention above, this issue started since Friday when your portal was down. It would be much appreciated if you can fix this issue urgently. Thanks @CMCMarkets
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Mehak Khanna
(@Mehak__INDIA) reported
@CMCMarkets @MichaelMOTTCM This is the secind time this week the platform is having issues. If the account is closed due to the CPI data will you be responsible for it now?
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EV harley_slamm
(@harley_slamm) reported
@mhewson_CMC @CMCMarkets The problem is every man and his dog is long DXY and short Cable and EURUSD! It just needs a single data point for a mother of all short-covering rallies...
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Neville Dastur
(@nevilledastur) reported
@CMCMarkets this is not the time to have login problems!! Very bad form
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Mo
(@Ms54645010) reported
@CMCMarkets not working - cleared the cache, tried other things. maybe the best fix would be to use another broker. the handling of this on a day like today is really bad