CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kingston, ON | 1 |
| Sydney, NSW | 1 |
| Bulandshahr, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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amanda sweeney
(@amanda57a) reported
Anyone using @CMCMarkets be very careful money has gone missing when I have made withdrawal last 48 hours.. and other refused.. no attempt to contact me and explain. Taken 2calls for a "we have issue with card company" reason and still money not accounted for...
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
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Vitalijus Ryzenok
(@vryzenok) reported
@CMCMarkets Please help, Samsung, Android, your app crashing. Works ok on PC desktop, but app not working.
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Rick Pilkington
(@Rickpilk) reported
@CMCMarkets Many US stocks not showing live prices in Australia. Many U.S stocks not loading, cant trade them. Please fix
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The Divergent Trader
(@TraderDivergent) reported
@Themast29295636 @CMCMarkets Yeah no problems, glad I can help stop others from losing money too!
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC Are you able to direct me to someone at CMC Markets, who could help me have some replies to these questions? Regards
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blue market guru
(@techtrader33) reported
@CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
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RainMaker Rups ₿
(@RainmakerRups) reported
@CMCMarkets Those odds sound terrible for retail investors
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Problem back: Got logged out by platform -- when logged back in "User Data Unavailable" (same problem as 6 hours earlier so was it resolved or not?).
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RainMaker Rups ₿
(@RainmakerRups) reported
@CMCMarkets If 73% of retail lose, this sounds like a bad bet!
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John
(@depechedmodem) reported
@mhewson_CMC @CMCMarkets It's about time! But the 'Flaccid 100' needs a jab/shot in the arm. If only the overvalued #GBP would plunge c10% it would help? Ah well, Rishi's £ will hit the skids eventually. In other news; nice to see ECK/AVG/GFM/IDOX/RWI on the up (All back of the sock drawer stuff ;-))
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Daniel Kalinowski
(@iiidanskiii) reported
@CMCMarkets Hi, i'm having issues with the website. (user data unavailable) how can this be fixed
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Qamar Hussain
(@Qamar12Hussain) reported
@CMCMarkets @RRGresearch Will you please remove your predatory overnight holding charges? You're only holding digits on a screen, you don't need acro's or any heavy lifting machinery to support anything, do you? @TheFCA #ForexMarket #AbolishPredatoryCharges
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