CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:

CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Sydney, NSW | 2 |
Melbourne, VIC | 2 |
Kitzeck im Sausal, Steiermark | 1 |
St Albans, England | 1 |
South Shields, England | 1 |
Bracknell, England | 1 |
Adelaide, SA | 1 |
Dillon, CO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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EV harley_slamm (@harley_slamm) reported
@mhewson_CMC @CMCMarkets They have been having it since 2017, but have become accustomed to it. I dont think the EU is ready for this! I can't see EURUSD falling right now, because we still have time to revert but if it does, then it will be a straight crash! Could see 1..05-1.07 first though
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Gasino (@Gasino11) reported
Is #cmcmarkets platform down?
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Archie Sanford (@BookofCrusty) reported
Filed complaints tonight on cmc markets to ur regulators. @CMCMarkets is clearly adjusting their books while the platform is down every major american data report. costing you as you can't open/close positions. Get mad and take action. You see the pattern
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Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England
@TheFCA Can you actually do something with #cmcmarkets their platform is down again preventing closing positions and no staff to answer calls so no way of closing positions....
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Kookie1492 🇺🇦🇺🇦🇺🇦 (@kookie1492) reported
@CMCMarkets Are you having issues with the platform again????
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BEGBIE (@_BEGB13_) reported
@CMCMarkets Every data drop you prevent me from taking the trade when the data drops so I get in late. Now you've locked the platform! "Connection issues" on web app and on mobile "the log in details are incorrect" despite me using my ******* thumb. This is absolutely shocking
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Chris | Investment Strategist (@Creeza) reported
Undoubtedly the worst platform to trade at the moment is @CMCMarkets . So slow during any market open, completely useless. You’re along for the ride. Will have to move to interactive
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👹E=MC² Timeline Jumper🐃 (@WolfXrp) reported
@CMCMarkets I want to withdraw my funds and I'm unable to do so. I've emailed on 3 occasions to solve this issue.
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Frederick🇬🇧🏴 (@Frederi26748187) reported
@CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.
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Pratik N Shah (@pnshah04) reported
Also to mention above, this issue started since Friday when your portal was down. It would be much appreciated if you can fix this issue urgently. Thanks @CMCMarkets
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EV harley_slamm (@harley_slamm) reported
@mhewson_CMC @CMCMarkets US rallying on worst data because they believe in flip-flopping fed chair who doesnt believe Inflation is compounding!
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EV harley_slamm (@harley_slamm) reported
@mhewson_CMC @CMCMarkets The problem is every man and his dog is long DXY and short Cable and EURUSD! It just needs a single data point for a mother of all short-covering rallies...
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Pratik N Shah (@pnshah04) reported
@CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎
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Shazaa (@noc606) reported
@MonVCamacho @CMCMarkets I’m having the same issue, login details can’t be recognised. Are you based in the UK?
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Archie Sanford (@BookofCrusty) reported
@CMCMarkets @MichaelMOTTCM Every USA major report ur platform glitches. That means u got caught offsides in ur books. The bigger ur offsides the longer the glitch. Today 23 min exactly on USA CPI report. Regulators will be notified.