CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Perth, WA | 1 |
| Brisbane, QLD | 2 |
| Adelaide, SA | 1 |
| Ku-ring-gai, NSW | 1 |
| Canberra, ACT | 1 |
| Rapide-Danseur, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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EV harley_slamm (@harley_slamm) reported@mhewson_CMC @CMCMarkets US rallying on worst data because they believe in flip-flopping fed chair who doesnt believe Inflation is compounding!
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Michael Hewson 🇬🇧 (@mhewson_CMC) reported@harley_slamm @CMCMarkets I heard that - I'd like some of what he's smoking - if the US dollar goes that high we're all in trouble
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candlestickbeam 📈 (@candlestickbeam) reported@CMCMarkets your live chat support is appalling. #cmcmarkets #trading
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Frederick🇬🇧🏴 (@Frederi26748187) reported@CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.
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EV harley_slamm (@harley_slamm) reported@mhewson_CMC @CMCMarkets The problem is every man and his dog is long DXY and short Cable and EURUSD! It just needs a single data point for a mother of all short-covering rallies...
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blue market guru (@techtrader33) reportedUser data services down any updates? @CMCMarkets
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Archie Sanford (@BookofCrusty) reportedAll @CMCMarkets users you need to contact ur countries regulators about CMC consistent platform crashing on major USA data releases. The bigger the market move the bigger the crash. They are doing this on pourpous to balance their books. File complaints now
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One Trade From Zero (@DeanThompson777) reported@NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help
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nick smith (@nick_allied) reported@CMCMarkets platform down? Getting the login error again. Your phones are playing up as well just to add to the irritation.
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Steven Taggart 🇮🇲 (@StevenTaggart) reported@CMCMarkets Your platform is down. When is eta on fix? I got open positions!
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Stonehouse Brokerage (@LtdStonehouse) reportedANNOUNCEMENT Eyes 👀 down at 13:30GMT USA non farms payroll downtrend to 200k from 263k you can make profits on this trade by selling. DM me for for info or join @CMCMarkets
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vdel (@vdel13) reportedIs anyone having issues with @CMCMarkets this morning? Couldn't log in for some reason...
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Archie Sanford (@BookofCrusty) reported@vdel13 @CMCMarkets This is why you have multiple broker accounts and spread ur $ out. @CMCMarkets is good for at least big 1 outage and several mini outages per qtr. Usually at the worst times
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One Trade From Zero (@DeanThompson777) reported@CMCMarkets All my saved layouts have gone when using web app. A collection of random chart windows are shown in various time frames? On phone app earlier my saved preset time frames had disappeared. I didn't see any notifications that there were problems?
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Bombaytonic (@bombaytonic717) reportedMany, have wondered why we are not seeing more $STRX #StrikeX token speculation from @CMCMarkets insiders especially at recent lows. Quite honestly, maybe it’s already happened, but the below gives an argument why these folks can’t be buying right now or at least difficult for them to do so. CMC has already executed tokenised equity issuance inside regulated custody frameworks (via CMC CapX) with StrikeX minting the mirror token on Arbitrum That is post-legal review activity — meaning: 👉 Compliance 👉 Market abuse teams 👉 Personal account dealing (PAD) surveillance 👉 Regulatory reporting …are already live on anything touching this stack. When a regulated broker-dealer is: •Acting as placement agent •Tokenising securities •And now controls the tokenisation engine …they cross from “crypto partner” into: Dealer-restricted person Under market integrity rules (UK MAR / CIRO equivalents), dealer-restricted persons: “Generally [are] prohibited [from] purchases… of restricted securities where there is undisclosed material information regarding the issuer.” Now here’s the translation into plain English: If CMC Markets has: •Non-public knowledge of •A commercial rollout •Of infrastructure •That they control •Built by StrikeX Then ANY employee trading STRX ahead of launch becomes: ✔ Market abuse risk ✔ Insider dealing exposure ✔ Front-running optics ✔ FCA enforcement risk ✔ Listing rule breach risk ⸻ 🧠 Which Means In Practice: Even if you cannot find STRX on a public restricted list (you never will): Internally, CMC almost certainly has: •PAD pre-clearance requirements •Blackout periods •MNPI attestations •Related-party trading bans •Watch lists (soft) •Restricted lists (hard) …and STRX would be a textbook inclusion candidate because: 📌 They now control product direction 📌 They are commercialising tokenised securities 📌 They are listed on the LSE 📌 They are operating under MAR That is literally the regulatory environment where firms freeze employee trading in partner securities pre-commercial release. In TradFi-native crypto integrations: Retail hype normally comes from: •VC funds •Employees •Devs •Service providers •Advisory firms But here: Anyone inside: •CMC CapX •Corporate broking •Capital markets •Compliance •Engineering •Legal •Product •StrikeX integration layer …is almost certainly PAD-monitored. Meaning: The normal speculative frontrunning mechanism may literally not exist in this case. We’re doing this slowly under regulatory supervision.” They are NOT marketing a crypto app. They are integrating settlement-layer infra into a regulated brokerage. So, that leads me to the reg side of the equation and why that may be part of the wait we are seeing. I’ll touch on that next later on…