CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 4 |
| Rapide-Danseur, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Problem back: Got logged out by platform -- when logged back in "User Data Unavailable" (same problem as 6 hours earlier so was it resolved or not?).
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.
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Mighty Gunner
(@GunnerMighty) reported
@CMCMarkets is the platform down. I can't login
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Qamar Hussain
(@qamar_hussain1) reported
@liamwatson112 @Gm8nF @CMCMarkets I had the same problem with IG, they ripped me off by increasing the entry position sizes in the middle of open trades. So far I have not encountered any serious problems with this platform provider. IG don't even want to talk to you when they're clearly in the wrong! #Forex
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anthony leiper
(@ch00nz) reported
@CMCMarkets i cant login. have reset my password and still cant login. live chat isnt responding either. amazing service
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RT
(@NishRK12) reported
@CMCMarkets Platform down! Fix it, please asap.
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Peter
(@Peterc11111) reported
@CMCMarkets, the Australian service is having many issues with account setup, would like to join and start buying but unfortunately I'm not able to. You have a great platform but I haven't been able to use it.
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blue market guru
(@techtrader33) reported
@CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
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Forex1074
(@forex1074) reported
@DreAviation @CMCMarkets yes - can't log into my account and it tells me to ring the customer service number - which doesn't connect!
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Mark Bryden
(@markbryde) reported
@CMCMarkets I had a stop on silver at 26.90 but didnt stop till it hit 28.86 put there was a period after open when it would let me buy anyone else have problems
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Qamar Hussain
(@qamar_hussain1) reported
@andrelondonuk @markbryde @CMCMarkets I am going to complain about IG to them, they blatantly ripped me off, they're a cowboy outfit!
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jpm
(@jpm19404574) reported
@CMCMarkets scheduled maintenance wasn’t even scheduled
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC Are you able to direct me to someone at CMC Markets, who could help me have some replies to these questions? Regards
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?
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