CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 7 |
| Melbourne, VIC | 4 |
| Rapide-Danseur, QC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?
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amanda sweeney
(@amanda57a) reported
Anyone using @CMCMarkets be very careful money has gone missing when I have made withdrawal last 48 hours.. and other refused.. no attempt to contact me and explain. Taken 2calls for a "we have issue with card company" reason and still money not accounted for...
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amanda sweeney
(@amanda57a) reported
@CMCMarkets issues with your site again.. why am I being logged out literally everytime I leave page even a few seconds to open/check a different browser?
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
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Omar Corona
(@Omar12346459) reported
@CMCMarkets Are you serious there's no cancel or amend option online if you make a mistake while placing an order? I just lost money in the most stupid way today. I added a wrong number but I noticed right away. I wanted to amend it just to find out there's no option online...
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Forex1074
(@forex1074) reported
@DreAviation @CMCMarkets yes - can't log into my account and it tells me to ring the customer service number - which doesn't connect!
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INDY MacroTrader
(@eloi1975) reported
@DreAviation @CMCMarkets yes it seems everyonef is having this issue. Doesnt recognise log in details and asks to call customer service. How ******** can a broker like @CMCMarkets have so many technical problems. Get ur act together.
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blue market guru
(@techtrader33) reported
@CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?
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Gurpreet Kaur
(@g_kaursandhu) reported
@CMCMarkets Worst experience, just getting an account on your platform. 2 months to verify???? You guys should do better
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Dre_Aviation
(@DreAviation) reported
@CMCMarkets is there a problem with the platofrm? am having login issues...as usual your telephone lines are "busy", please update. Is anyone else also having this issue?
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Daniel Kalinowski
(@iiidanskiii) reported
@CMCMarkets Hi, i'm having issues with the website. (user data unavailable) how can this be fixed
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Chris Kelly
(@Chris_Kelly94) reported
@CMCMarkets Your platform is down. Pls fix
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Problem back: Got logged out by platform -- when logged back in "User Data Unavailable" (same problem as 6 hours earlier so was it resolved or not?).
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Vitalijus Ryzenok
(@vryzenok) reported
@CMCMarkets Please help, Samsung, Android, your app crashing. Works ok on PC desktop, but app not working.
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Dre_Aviation
(@DreAviation) reported
@CalumKemp @CMCMarkets I managed to login just now, please try again... as usual no updates from CMC....
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