CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 11 |
| Sydney, NSW | 9 |
| Madrid, Comunidad de Madrid | 2 |
| Dublin, Leinster | 1 |
| Sevilla, Andalucía | 1 |
| Munich, Bavaria | 1 |
| Sippy Downs, QLD | 1 |
| Perth, WA | 1 |
| Granada, Andalucía | 1 |
| Pescara, Abruzzo | 1 |
| Mandurah, WA | 1 |
| Toronto, ON | 1 |
| Essen, NRW | 1 |
| St Albans, England | 1 |
| Kandel, Rheinland-Pfalz | 1 |
| Wiesbaden, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Frederick🇬🇧🏴
(@Frederi26748187) reported
@CMCMarkets We suggest that you talk to the account manager. If you get no joy talk to their boss. You would help promote good practice, if you quietly informed the Financial Conduct Authority(FCS). Especially when the provider threatens to or closes your account following your complaint.
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Neville Dastur
(@nevilledastur) reported
@CMCMarkets this is not the time to have login problems!! Very bad form
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CMC Markets AusNZ
(@CMCMarketsAusNZ) reported
@DeanThompson777 @CMCMarkets Hi Dean, We apologise for the inconvenience. This issue has now been resolved and we are working to correct the gap in the chart. Please contact our client services desk on 1300 303 888for further assistance.
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zab
(@lsestockpicker) reported
@CMCMarkets what the hell,I can't login..can't even close my loosing positions
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Neville Dastur
(@nevilledastur) reported
@CMCMarkets @MichaelMOTTCM And in response to this your platform goes down preventing customers using
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Archie Sanford
(@BookofCrusty) reported
Filed complaints tonight on cmc markets to ur regulators. @CMCMarkets is clearly adjusting their books while the platform is down every major american data report. costing you as you can't open/close positions. Get mad and take action. You see the pattern
-
Motorbike Mike
(@postmansam3) reported
@AdamMancini4 now that my charts are working and the platform filled in the gaps .... my broker, cmcmarkets shows es_f went from about 750 to about 840 in .... 1 second! the problem trading that is, if it went the other way, unless its gslo - its really just a gamble
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Risk On 🇺🇦
(@andrelondonuk) reported
from
Bromley, England
@TheFCA Can you actually do something with #cmcmarkets their platform is down again preventing closing positions and no staff to answer calls so no way of closing positions....
-
Shazaa
(@noc606) reported
@CMCMarkets having login issues, is there any ongoing maintenance during the weekend?
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King Cyrus (Where You At?) 🇦🇺🇵🇭
(@LithiumGainz) reported
@CMCMarkets please fix your trading platform, it keeps crashing. Not ideal for trading.
-
Mehak Khanna
(@Mehak__INDIA) reported
@CMCMarkets @MichaelMOTTCM This is the second time in a week the platform issues is happening. If my account closes due to this issue you’ll be responsible
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sun 🌞
(@DoubleV_illy) reported
@CMCMarkets is having login problems when cpi data is looking grim 💀 so many accounts will be busted
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Gasino
(@Gasino11) reported
Is #cmcmarkets platform down?
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BEGBIE
(@_BEGB13_) reported
@CMCMarkets Every data drop you prevent me from taking the trade when the data drops so I get in late. Now you've locked the platform! "Connection issues" on web app and on mobile "the log in details are incorrect" despite me using my ******* thumb. This is absolutely shocking
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Michael Hewson 🇬🇧
(@mhewson_CMC) reported
@fladgy @CMCMarkets I absolutely agree with you on that point but they've always been concerned about growth - you only have look at some of the stupid decisions they've taken over the past 15 years.