CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 10 |
| Sydney, NSW | 7 |
| Madrid, Comunidad de Madrid | 2 |
| Dublin, Leinster | 1 |
| Sevilla, Andalucía | 1 |
| Munich, Bavaria | 1 |
| Sippy Downs, QLD | 1 |
| Perth, WA | 1 |
| Granada, Andalucía | 1 |
| Pescara, Abruzzo | 1 |
| Mandurah, WA | 1 |
| Toronto, ON | 1 |
| Essen, NRW | 1 |
| St Albans, England | 1 |
| Kandel, Rheinland-Pfalz | 1 |
| Wiesbaden, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Kay
(@gkgk2222) reported
@CMCMarkets Is there a problem on the platform?
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Themasterplan
(@Themast29295636) reported
@TraderDivergent @CMCMarkets That is terrible. Sorry to hear this TDT but yes very lucky it was not your main account! I will most certainly NOT be using these and will not recommend them to my friends! Thank you for the warning.
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC Are you able to direct me to someone at CMC Markets, who could help me have some replies to these questions? Regards
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blue market guru
(@techtrader33) reported
@CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?
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John
(@depechedmodem) reported
@mhewson_CMC @CMCMarkets It's about time! But the 'Flaccid 100' needs a jab/shot in the arm. If only the overvalued #GBP would plunge c10% it would help? Ah well, Rishi's £ will hit the skids eventually. In other news; nice to see ECK/AVG/GFM/IDOX/RWI on the up (All back of the sock drawer stuff ;-))
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
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Sanjeev Varma
(@Sanjeev_Varma) reported
@amanda57a @CMCMarkets I’ve had issues with them in the past and don’t use them anymore
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Mighty Gunner
(@GunnerMighty) reported
@CMCMarkets is the platform down. I can't login
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RT
(@NishRK12) reported
@CMCMarkets Platform down! Fix it, please asap.
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
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Gurpreet Kaur
(@g_kaursandhu) reported
@CMCMarkets Worst experience, just getting an account on your platform. 2 months to verify???? You guys should do better
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Chris Kelly
(@Chris_Kelly94) reported
@CMCMarkets Your platform is down. Pls fix
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Peter
(@Peterc11111) reported
@CMCMarkets, the Australian service is having many issues with account setup, would like to join and start buying but unfortunately I'm not able to. You have a great platform but I haven't been able to use it.
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The Divergent Trader
(@TraderDivergent) reported
@Themast29295636 @CMCMarkets Yeah no problems, glad I can help stop others from losing money too!