CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kingston, ON | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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ChriSM0
(@ChrisMo1984) reported
@Tom__Capital @CMCMarkets Yes, down for me again...
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Octotrader
(@OctoTrading) reported
@CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.
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One Trade From Zero
(@DeanThompson777) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help
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Michael Balch 🍹
(@michaelbalch) reported
@CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.
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Hyun Bin Bae
(@Hayleybae92) reported
@MrGrahamAr @CMCMarkets how do we fix it?
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Gasino
(@Gasino11) reported
@CMCMarkets It's been off and on about 6 times in the past few minutes! Just trying to open a damn trade! C'mon guys!!
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Archie Sanford
(@BookofCrusty) reported
One of the craziest opens in weeks and @CMCMarkets was down again. Traders must be fuming 😤
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Kookie1492 🇺🇦🇺🇦🇺🇦
(@kookie1492) reported
@CMCMarkets 45 mins and the site is still down. This is amateurish and seriously off putting.
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Archie Sanford
(@BookofCrusty) reported
@Norwaytrading1 @NZ_NFT @CMCMarkets Clear ur browser cache. They fooked this all up and are not telling people the fix
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Stirling Trader
(@stirlingtrader) reported
@CMCMarkets The mobile app is the web app is still down
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Aamir Naseer
(@aamirnaseer007) reported
@CMCMarkets Customer services rubbish no one answer phone
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Mo
(@Ms54645010) reported
@CMCMarkets not working - cleared the cache, tried other things. maybe the best fix would be to use another broker. the handling of this on a day like today is really bad
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.
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Gasino
(@Gasino11) reported
@Greg__Clark Referring to cash product at #cmcmarkets @CMCMarkets which was trading at $116.5 when I tweeted, on its way down aggressively and targeting below $115
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daniel walter
(@dinotruc) reported
@CMCMarkets Any luck!! Not only are you super slow to report issue but 90 Mons after issue happened the is no update and no communication. Patheticly baf
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