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CMC Markets

CMC Markets Outage Map

The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

CMC Markets users affected:

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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halstenbek, Schleswig-Holstein 1
Jockgrim, Rheinland-Pfalz 1
Leeds, England 1
Barnsley, England 1
Sydney, NSW 1
Perth, WA 1
Warsaw, Mazovia 1
Stockport, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

CMC Markets Issues Reports

Latest outage, problems and issue reports in social media:

  • LtdStonehouse
    Stonehouse Brokerage (@LtdStonehouse) reported from Stevenage District, England

    While the world is fighting against each other and I made £500 profit on currencies @CMCMarkets not a bad day work 🙌🫶😎👍

  • rudi66423448
    rudi (@rudi66423448) reported

    @priteshpatel9 @CMCMarkets Can't sign in either mate

  • dinotruc
    daniel walter (@dinotruc) reported

    @CMCMarkets Any luck!! Not only are you super slow to report issue but 90 Mons after issue happened the is no update and no communication. Patheticly baf

  • DeanThompson777
    One Trade From Zero (@DeanThompson777) reported

    @OCEO_MG @nz_trade @CMCMarkets You know volatility is about to explode when CMC Markets platform goes down *before* the US market even opens...

  • amy_draganic
    Amy Draganic (@amy_draganic) reported

    @CMCMarkets the website platform is not working. It’s just loading a black screen. Works on phone and iPad app but not on website?

  • _BEGB13_
    BEGBIE (@_BEGB13_) reported

    @CMCMarkets Every data drop you prevent me from taking the trade when the data drops so I get in late. Now you've locked the platform! "Connection issues" on web app and on mobile "the log in details are incorrect" despite me using my ******* thumb. This is absolutely shocking

  • Ms54645010
    Mo (@Ms54645010) reported

    @CMCMarkets not working still

  • pnshah04
    Pratik N Shah (@pnshah04) reported

    @CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎

  • LePerize
    Perize 🚀 (@LePerize) reported

    @CMCMarkets @CMCMarketsSG y’all have the worst customer support and operation team ever. I have filed a simple request with evidence provided because of your data issue problem but I have been met with constant procrastination and delayed in response. Horrible service and broker

  • andrelondonuk
    Risk On 🇺🇦 (@andrelondonuk) reported from Bromley, England

    @TheFCA Can you actually do something with #cmcmarkets their platform is down again preventing closing positions and no staff to answer calls so no way of closing positions....

  • StevenTaggart
    Steven Taggart 🇮🇲 (@StevenTaggart) reported

    @CMCMarkets Your platform is down. When is eta on fix? I got open positions!

  • Mehak__INDIA
    Mehak Khanna (@Mehak__INDIA) reported

    @CMCMarkets @MichaelMOTTCM This is the secind time this week the platform is having issues. If the account is closed due to the CPI data will you be responsible for it now?

  • aamirnaseer007
    Aamir Naseer (@aamirnaseer007) reported

    @CMCMarkets Customer services rubbish no one answer phone

  • michaelbalch
    Michael Balch 🍹 (@michaelbalch) reported

    @CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.

  • OctoTrading
    Octotrader (@OctoTrading) reported

    @CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.

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