CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 6 |
| Rapide-Danseur, QC | 1 |
| Melbourne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Dre_Aviation
(@DreAviation) reported
@CalumKemp @CMCMarkets I managed to login just now, please try again... as usual no updates from CMC....
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Problem back: Got logged out by platform -- when logged back in "User Data Unavailable" (same problem as 6 hours earlier so was it resolved or not?).
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Gary Kay
(@gkgk2222) reported
@CMCMarkets Is there a problem on the platform?
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Mighty Gunner
(@GunnerMighty) reported
@CMCMarkets is the platform down. I can't login
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INDY MacroTrader
(@eloi1975) reported
@DreAviation @CMCMarkets yes it seems everyonef is having this issue. Doesnt recognise log in details and asks to call customer service. How ******** can a broker like @CMCMarkets have so many technical problems. Get ur act together.
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?
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anthony leiper
(@ch00nz) reported
@CMCMarkets i cant login. have reset my password and still cant login. live chat isnt responding either. amazing service
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Gurpreet Kaur
(@g_kaursandhu) reported
@CMCMarkets Worst experience, just getting an account on your platform. 2 months to verify???? You guys should do better
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B787
(@topbangerQQQ) reported
@1nvestorscentre @CMCMarkets **** platform this is the last straw for me moving over to IG to many issues
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Dre_Aviation
(@DreAviation) reported
@CMCMarkets is there a problem with the platofrm? am having login issues...as usual your telephone lines are "busy", please update. Is anyone else also having this issue?
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John
(@depechedmodem) reported
@mhewson_CMC @CMCMarkets 'Mister Speaker, whenever I borrow more money the #gbp surges. The #FX market is clueless - but like my smile. They believe me. Mr Speaker this government is committed to ending #climatechange which is why we've shut the economy down and intend to close all pubs. It'll.....
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.
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Daniel Kalinowski
(@iiidanskiii) reported
@CMCMarkets Hi, i'm having issues with the website. (user data unavailable) how can this be fixed
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Qamar Hussain
(@qamar_hussain1) reported
@andrelondonuk @markbryde @CMCMarkets I am going to complain about IG to them, they blatantly ripped me off, they're a cowboy outfit!
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