CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 10 |
| Sydney, NSW | 6 |
| Madrid, Comunidad de Madrid | 2 |
| Dublin, Leinster | 1 |
| Sevilla, Andalucía | 1 |
| Munich, Bavaria | 1 |
| Sippy Downs, QLD | 1 |
| Perth, WA | 1 |
| Granada, Andalucía | 1 |
| Pescara, Abruzzo | 1 |
| Mandurah, WA | 1 |
| Toronto, ON | 1 |
| Essen, NRW | 1 |
| St Albans, England | 1 |
| Kandel, Rheinland-Pfalz | 1 |
| Wiesbaden, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel Kalinowski
(@iiidanskiii) reported
@CMCMarkets Hi, i'm having issues with the website. (user data unavailable) how can this be fixed
-
Dre_Aviation
(@DreAviation) reported
@CalumKemp @CMCMarkets I managed to login just now, please try again... as usual no updates from CMC....
-
One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?
-
One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
-
Presbeatz
(@presbeatz) reported
@andrelondonuk @CMCMarkets My cfd pro account just let me in but mt4 and spreadbet still down
-
Dre_Aviation
(@DreAviation) reported
@CMCMarkets is there a problem with the platofrm? am having login issues...as usual your telephone lines are "busy", please update. Is anyone else also having this issue?
-
Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
-
Nate
(@nate_itsme) reported
@CMCMarkets @OptoCMC @CMCMarkets meanwhile you guys stopping shorting on GME & AMC, why? You are as bad as Robinhood.
-
One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.
-
jpm
(@jpm19404574) reported
@CMCMarkets scheduled maintenance wasn’t even scheduled
-
Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC Are you able to direct me to someone at CMC Markets, who could help me have some replies to these questions? Regards
-
anthony leiper
(@ch00nz) reported
@CMCMarkets i cant login. have reset my password and still cant login. live chat isnt responding either. amazing service
-
Peter
(@Peterc11111) reported
@CMCMarkets, the Australian service is having many issues with account setup, would like to join and start buying but unfortunately I'm not able to. You have a great platform but I haven't been able to use it.
-
Forex1074
(@forex1074) reported
@DreAviation @CMCMarkets yes - can't log into my account and it tells me to ring the customer service number - which doesn't connect!
-
RT
(@NishRK12) reported
@CMCMarkets Platform down! Fix it, please asap.