CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
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Withdrawals
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 2 |
| Wiesbaden, Hessen | 1 |
| Kingston, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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jake wong
(@Specialcase332) reported
@CMCMarkets Okay my bad it's down again now... The app just hangs and doesn't update the prices.
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Amor Fati
(@GingkoPT) reported
@CMCMarkets Today is the biggest day in options on USA in a long long time... and cmc markets go down.. coincidence? Or a coordinated stunt from ecb and banks to hold the market? I shorted and wanted to close before USA open I was wining.. now what? Are u crazy or what??????
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ChriSM0
(@ChrisMo1984) reported
@Tom__Capital @CMCMarkets Yes, down for me again...
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Michael Balch 🍹
(@michaelbalch) reported
@CMCMarkets As a new customer this is very concerning. It's been almost an hour without service now.
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Gasino
(@Gasino11) reported
@CMCMarkets down again!!
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Archie Sanford
(@BookofCrusty) reported
@cuspofliberty @VelliosMichael @CMCMarkets Nope. Always have multiple brokers. Don't trade just one account for these reasons. While CMC was down I was able to trade others and my day is done already. Be it forex, futures, options or straight stocks spread out ur capital Just some advice
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Graham Roberts
(@MrGrahamAr) reported
@CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.
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Tom Capital
(@Tom__Capital) reported
@Specialcase332 @CMCMarkets down again
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Amor Fati
(@GingkoPT) reported
@ZYCHO999 @CMCMarkets This is just unbelievable.. almost 2 hours down?? and sp500 of course rising since the close... coincidences. This is a f scam with european banks and central banks behind... and market makers that probably are losing money... This is either an info attack or on purpose close
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Tom Capital
(@Tom__Capital) reported
@CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF
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cathy
(@cathy17735402) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Only opened my account this week… very bad experience
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.
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Kookie1492 🇺🇦🇺🇦🇺🇦
(@kookie1492) reported
@CMCMarkets 45 mins and the site is still down. This is amateurish and seriously off putting.
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy
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Michael Balch 🍹
(@michaelbalch) reported
@CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.
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