CMC Markets Outage Map
The map below depicts the most recent cities worldwide where CMC Markets users have reported problems and outages. If you are having an issue with CMC Markets, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
CMC Markets users affected:
CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 7 |
| Sydney, NSW | 3 |
| Madrid, Comunidad de Madrid | 2 |
| Dublin, Leinster | 1 |
| Sevilla, Andalucía | 1 |
| Munich, Bavaria | 1 |
| Sippy Downs, QLD | 1 |
| Perth, WA | 1 |
| Granada, Andalucía | 1 |
| Pescara, Abruzzo | 1 |
| Mandurah, WA | 1 |
| Toronto, ON | 1 |
| Essen, NRW | 1 |
| St Albans, England | 1 |
| Kandel, Rheinland-Pfalz | 1 |
| Wiesbaden, Hessen | 1 |
| Kingston, ON | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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mike white
(@m1kewh1te83) reported
@CMCMarkets @OptoCMC Hi I need abit of help, I have a live spread bet account but can I have a live cfd account also using the same login? If so how do i do it? Because each time it's coming up as a demo account
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Daniel Kalinowski
(@iiidanskiii) reported
@CMCMarkets Hi, i'm having issues with the website. (user data unavailable) how can this be fixed
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
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Gary Kay
(@gkgk2222) reported
@CMCMarkets Is there a problem on the platform?
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Problem back: Got logged out by platform -- when logged back in "User Data Unavailable" (same problem as 6 hours earlier so was it resolved or not?).
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The Divergent Trader
(@TraderDivergent) reported
@Themast29295636 @CMCMarkets Yeah no problems, glad I can help stop others from losing money too!
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RainMaker Rups ₿
(@RainmakerRups) reported
@CMCMarkets Those odds sound terrible for retail investors
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RainMaker Rups ₿
(@RainmakerRups) reported
@_efcluke @CMCMarkets The odds still look awful.
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Peter
(@Peterc11111) reported
@CMCMarkets, the Australian service is having many issues with account setup, would like to join and start buying but unfortunately I'm not able to. You have a great platform but I haven't been able to use it.
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amanda sweeney
(@amanda57a) reported
Anyone using @CMCMarkets be very careful money has gone missing when I have made withdrawal last 48 hours.. and other refused.. no attempt to contact me and explain. Taken 2calls for a "we have issue with card company" reason and still money not accounted for...
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC Are you able to direct me to someone at CMC Markets, who could help me have some replies to these questions? Regards
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amanda sweeney
(@amanda57a) reported
@CMCMarkets issues with your site again.. why am I being logged out literally everytime I leave page even a few seconds to open/check a different browser?
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blue market guru
(@techtrader33) reported
@CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?
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Vitalijus Ryzenok
(@vryzenok) reported
@CMCMarkets Please help, Samsung, Android, your app crashing. Works ok on PC desktop, but app not working.