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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (50%)
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Sign in (30%)
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Errors (20%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Website Down | |
 Berlin |
Website Down | |
 Eugene |
Errors | |
 Arcueil |
Errors | |
 Bogotá |
Website Down | |
 Karachi |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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PREMKUMAR R
(@premkuma_r) reported
from
Sinnairumbedu, State of Tamil Nādu
@reliancejio @amazonIN @bookmyshow @cricbuzz @Dropbox @eBay @facebook @GoogleIndia @hotstartweets @instagram @ketto @LinkedInIndia @myntra @NetflixIndia @OLX_India I got tis same msg pst 2 yrs very worst service by @reliancejio This is an update on your Service Request Number SR00000Z7RXA related to connectivity issues. We are sorry to inform you that your location is not covered adequately by Jio network at the moment.
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Chynna.✨
(@MadeNChynna) reported
from
Friendly, Maryland
@ourfriendnato Google drive gives me no issues & I like it more than Dropbox lol. I only have 20 MB of space on my computer and can’t find my portable hard drive rn lol
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Keshav
(@narulakeshav) reported
from
San Francisco, California
So Dropbox paper was down and I have a habit of checking what people are saying about it on Twitter so I searched for #dropbox and I was literally dumbfounded by the results 🙈😳 PS: This hashtag is NSFW (Not safe for work or coffee shop). I am confused lol 👀
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علّيِ ألّحيّدَريِ #العراق_ينتصر 🇮🇶
(@Elidizer) reported
from
Espoon Keskus, Uusimaa
@stevelwTeacher @ulyssesapp @Dropbox I was trying to restart the phone and reinstall it but i have issue with iCloud it’s self only on iPhone I can’t view my content! I will try to contact @AppleSupport to see what should i do
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Back On Pointe
(@BackOnPointe101) reported
from
Austin, Texas
@DropboxSupport It's not working in Chrome or Edge. I tried installing the app on my laptop and it failed and aborted.
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Bongani
(@Bongani_MV) reported
from
Cape Town, Western Cape
Number 1: My application standing out is not a problem. I'm talking InDesign résumé with hyperlinked icons & sections that lead to password protected Dropbox PDFs with extra insight...plus a whole website portfolio.I GOT THAT!!✔ Standing out during an interview..IS A PROBLEM!💔
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Beau Brune📸
(@BeauB504_) reported
from
Baton Rouge, Louisiana
PSA: if you hold down on a pic in dropbox you can save it instead of screenshotting and cropping it.
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Steve Noble
(@sonoble) reported
from
San Jose, California
@adamnash @Dropbox Well shoot. That’s a terrible change without allowing swapping i.e. dead pixel -> new pixel. I use it for @1Password so I have it active on at least 5 devices. I guess I will have to create a new account and share with it, it’s a kick in the face after my phone died :(
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Sahil Khan
(@sahilk) reported
from
Pune, State of Mahārāshtra
@JellyIvy Dropbox. Avoid Drive if possible. Facing a lot of issues syncing files between devices/accounts. Literally the only reason I was looking at moving to Figma from Sketch.
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Tyler Phillips
(@thetylerjp) reported
from
Lagrange, Ohio
This really shows how terrible and shitty Dropbox has become.
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N4nd0sW1z4rd
(@minimike86) reported
from
Bournemouth, England
@UK_Daniel_Card Depends on the risk appetite of the business. Maybe totally losing your physical machines isnt the end of the world, and the fix is buy new hardware and reconnect to @googledrive / @Dropbox
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Chapps 🧐
(@chapps) reported
from
Los Angeles, California
@DropboxSupport @amahnke I dropped @Dropbox (heh) for iCloud ages ago, after way too many unresolved issues and lack of tech support. Never regretted that decision.
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Dread Jem Roberts 🎃
(@JemRoberts) reported
from
Bathford, England
@drwhofan_194 @Dropbox As I told them, if it wasn’t for my OCD need to remove litte red dots from icons, half my tech problems would be eradicated. I think they’re restoring Mojave for me if I ever get it back. 🤬
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Nils Bunger
(@NilsBunger) reported
from
Stanford, California
Different products have different #freemium biz models: * Dropbox: paid product is for heavy users (storage limit) * Slack: paid product solves problem free product creates (data / user management) * Expensify: paid product is for adjacent use case (policy, approval flow)
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mlaan
(@mlaan) reported
from
Ventura, California
@DropboxSupport Great thanks. It’s unusably slow unless you have 32 gb of ram and an i7 when collaborating on a pdf.
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Cassius Clay, M.A.
(@CassiusJamaal) reported
from
Houston, Texas
@DropboxSupport I have an unauthorized charge from you and I canceled my trial. Can you guys fix this ASAP. Thanks .
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Paul
(@banquosbanquet) reported
from
Hertfordshire, England
@spenley @Dropbox Thanks for this Spencer, hoping this will also solve my problem with Spotify going to sleep.
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Alexander the "Meh"
(@SimaRulz) reported
from
Johannesburg, Gauteng
iTunes on your computer using a cable to connect your phone. Or you can just upload to dropbox/iCloud/Gdrive using the phone and then login on to their site to access file on laptop
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Steve Noble
(@sonoble) reported
from
San Jose, California
@adamnash @Dropbox @1Password Thank you :) I would upgrade but by nature I have accounts for each of the organizations I work with to keep data compartmentalized so it would be terribly expensive. If you can solve that issue, then I am happy to pay.
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PRINCESS SHARKGIRL 🦈🍩 @ DC
(@OkepaMakoi) reported
from
Medford, Massachusetts
If I really got down to it I could even cut out my dropbox membership and find ways to reduce files to use the free version again, another $12 a month.
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mlaan
(@mlaan) reported
from
Ventura, California
If you’re thinking of using @Dropbox @DropboxSupport for document collaboration, don’t it’s completely broken. It just cost me about 3 hour of extra work.
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GO PROFESSIONAL WRESTLING
(@GOProWrestling) reported
from
Wanaque, New Jersey
Do not ever support New age wrestling in Holyoke/Springfield Massachusetts. Was called out for booking a ********* (Caveman) and then doubles down on the booking because we was "innocent" even with a Dropbox of evidence with faces and admitting the crime. **** off
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Adam Nash
(@adamnash) reported
from
Los Altos, California
@sriramk The problem Dropbox is tackling is not about the Finder. It’s about how people work around their content. If we thought it was possible to solve that problem w/in the Finder, we would.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@dwvcd I once set up Dropbox on a cloud server so I could unzip files on my phone by logging in to it command line. Gotta be a better way.
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Ishan Joshi
(@realishanjoshi) reported
from
Lal Darwaja, State of Gujarāt
@DropboxSupport Files are not very large. Below 100mb to be specific.. and I have tried downloading it from incognito mode and even tried clearing cache and stuff from chrome. But still issue remains the same..
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Steve Noble
(@sonoble) reported
from
San Jose, California
@adamnash @Dropbox btw not restoring Dropbox from the backup of your phone seems like a competition issue with @google. Not sure if you have tested it.
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Danie van der Merwe
(@danie10) reported
from
Cape Town, Western Cape
@Aslam_Levy @evernote I use Qownnotes synced to my own NextCloud server but there's Standard Notes and a few other options. Many sync using Dropbox otherwise.
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Jenn
(@fluteswedie) reported
from
Minneapolis, Minnesota
@DropboxSupport The crux of the issue is that the email address associated with the account no longer exists, the Dropbox account isn’t being used, and I need to stop the credit card from being charged in perpetuity.
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Gabrielle Horton
(@gabhorton) reported
from
Los Angeles, California
I rarely have issue being the only Android user of my friends. HOWEVER, last week's girls trip and today remind me how much it sucks to not be able to quickly share photos (aka Airdrop). Like I look crazy asking folks about their Dropbox/Google Drive so we can post to the gram 😫
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Lisa Hayman
(@LisaHayman1) reported
from
Melbourne, State of Victoria
@DropboxSupport I have cancelled my membership months ago and am still being charged monthly. Please fix this.