Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 05/28/2025 07:35

At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Website Down (45%)

    Website Down (45%)

  2. Sign in (41%)

    Sign in (41%)

  3. Errors (14%)

    Errors (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NorwayOslo Website Down
United StatesFort Worth Sign in
BrazilMaringá Sign in
ColombiaBarranquilla Website Down
United StatesPhiladelphia Errors
United StatesAurora Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • OCharging Oppose Social Care Charging in Cheshire (@OCharging) reported

    @SFAactive @McrDPAC Hi Simone (answering for Cheshire DPAC who are co-organising the action) - yes, whatever you want to say to government on disability justice issues - please record a 1-2 min video on your phone or tablet and upload it to us at the dropbox

  • djsantero Santero (@djsantero) reported

    @Martin2Smoove Every Monday I sit down & make myself do it. Boring, but has to be done. Two folders for each tax year, paid & unpaid invoices. As they get paid, I love across to the paid folder, that way I can keep an eye on what's outstanding. Keep that all on Dropbox so I can access any time

  • AntiVieRusse Kylian MRaté (@AntiVieRusse) reported

    @DropboxSupport I'm having BIG trouble using DropBox : Even if i'm a 7 years paying user, I can't login : "Sorry, this account is disabled." At least, PLEASE, #GiveBackMyFiles.. It's essentiel business work PLUS very precious family memories !!!!! 😭😭😭

  • scriblerian michelle a. taylor (@scriblerian) reported

    @freganmitts I’ve been trying to get my Dropbox to fix this problem and theoretically it should work but I’ve been having issues. Ymmv?

  • Adolfonakamura1 Adolfonakamura (@Adolfonakamura1) reported

    @DropboxSupport I've same problem, my account disable e nobody answare any question in the support.

  • Adolfonakamura1 Adolfonakamura (@Adolfonakamura1) reported

    @DropboxSupport I've been using dropbox for over 10 years and I've never had a problem, I'm disappointed with the neglect

  • AnnCali Ann Cali (@AnnCali) reported from Corona, California

    @GavinNewsom #CaliforniaRecall Actually I don’t see why anyone wouldn’t vote by mail. You can turn in via USPS or Dropbox (no postage needed);You get a text and e mail that it’s been received/counted. Your signature on record is verified. If there’s an issue, there’s a website/number you call

  • iamaferrell Anthony Ferrell 📸 (@iamaferrell) reported

    @MoglitheIceburg Airdrop? And with 5g you can upload directly to Dropbox or Files(iCloud). So I don’t see it as an issue as of yet

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @chrismeeks Thanks for trying, Chris! How about when you use the browser on your phone? If the issue persists only on your computer device, it could be possible that you have a network or security settings on your computer, which could be affecting your connection to Dropbox.

  • JanRadovic Jan Radović 💙 (@JanRadovic) reported

    @RegLee7 I honestly don't know. I rarely use Dropbox because of inherent problems on my laptop, but that managed to sneak through. But I'll be looking for a filter now you've mentioned it, so thanks for that. 👍

  • chrismeeks Chris Meeks (@chrismeeks) reported

    @DropboxSupport FWIW, this is fixed now. Not sure if the team pushed a fix or not. Just wanted to let you know!

  • pomeranian99 Clive Thompson (@pomeranian99) reported

    @blm849 Yep. When I interviewed the folks at Dropbox about what it was like building their own cloud, they had to migrate their data off AWS servers. That meant putting them on trucks -- with redundancy, a good idea since one truck got in a terrible accident

  • gorskon David Gorski, MD, PhD (@gorskon) reported

    One more. I guess that until @Microsoft fixes this problem with @onedrive, I’ll have to move my files either to my personal OneDrive account or to @Dropbox, which is more reliable on the Mac anyway. 8/8

  • johnchourajr JOHN™ (@johnchourajr) reported

    The Dropbox app has been crashing and slowing down my whole machine lately.

  • TheAntonioLopez The Shawshantonio Redemption (@TheAntonioLopez) reported

    @DropboxSupport I was not removed from a Business team. It is a personal account. When I try to login to Dropbox on a web browser, I get the message, "Sorry, this account has been disabled." I have no Ticket numbers to reference.

  • russswan Russ Swan (@russswan) reported

    Completely pissed off with @Dropbox @DropboxSupport. Unable to sign in via browser, desktop app won't open a folder I'm invited to share, on phone says I need the latest app but app store says my phone is not compatible. It's five years old.

  • AnnaEnchantment ღ Anna Honeyflower 🏳️‍🌈 (@AnnaEnchantment) reported

    @DawnTokyoska @Demonkid I disabled some background apps, like discord or dropbox. They slow down SL obviously. And some windows apps seem to automatically search for updates too. I caught my PC downloading a bunch of app updates in the background the other day. Disabling those have seemed to help.

  • RaviJayagopal Ravi Jayagopal (@RaviJayagopal) reported

    @hrishiptweets Thanks. Companies like Amazon, Dropbox, Vonage (extinct), eBay and even Gmail ("limited invitations") got massive boosts from their referral programs in their early years. It'd be like flushing $$$$$$ down the drain if a company doesn't offer one from day 1.

  • MiasmaNSFW MiasmaGrowlmon (NSFW) (@MiasmaNSFW) reported

    @RaccNasty Can you send me a dropbox file for this? It's not working as a transparent and if I trim it the easy way it deletes all your lines since it counts as black on black

  • FNDHMOHD Effendy Mohamed (@FNDHMOHD) reported

    @DropboxSupport Just wondering if the downsizing of Dropbox staff earlier this year has anything to do with the slow response?

  • jing_hang Jing Hang Chuay (@jing_hang) reported

    @DropboxSupport Hi Dropbox, this is truly odd. I cannot access my paid DB account anymore. I have raised the issue via Ticket #14660491 and I sincerely hope someone can get back to me as soon as possible as I am unable to get on the Community without account access

  • LadyAlouette Fátima Anaya (@LadyAlouette) reported

    Does someone is having issues exporting PSD files from #procreate to #dropbox? I don't know how to fix it.

  • jeffmcjunkin Jeff McJunkin (@jeffmcjunkin) reported

    @iagox86 I had a Dropbox file removed from my account for a similar issue a few years back. It doesn't take much to lose faith in the service.

  • stunna_da_king 👑King...Stunna👑 (@stunna_da_king) reported

    I really wish Dropbox would quit taking down the leak album like bruh

  • jhong james hong (@jhong) reported

    @SWong37 @thetzechun @kevinlin I looked into it for you. Two things: your server seems to be sending data at around 30-40kbps. Super slow.. host it on Dropbox or something and serve from there lol. Also image is 7.5megs, maybe downscale it to the height/width you set it to anyway.

  • cedthatfilmguy Cedric (@cedthatfilmguy) reported

    @Nandor690 Well I usually use dropbox or wetransfer, icloud drive and airdrop is slow when transferring big files, sometimes airdrop doesnt even work if the file is big or if you try to send too many at once, since im a freelance videographer I usually film on my phone as well as my dslr

  • GetGoodGuyYT GetGoodGuy - SNEAK CODE "GGG" 🐰 (@GetGoodGuyYT) reported

    Don't know if / when I'll stream today. Uploading a gameplay to DropBox to send to editors is taking hours. Can't pause and make them wait longer but this means I can't stream without issues. I need a long term solution. Nightmare.

  • wilIowtalk morsalina (@wilIowtalk) reported

    @ksjzyns z dropped a selfie then three rap songs on dropbox, then zquad twt was a whole mess because some ungrateful stans were saying how bad the songs are and that z is “embarrassing” them, then few hours later z took down the songs

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @RachelRaysor Okay, are you not able to sign in to your Dropbox account to update the email address?

  • tompt245 tompt245 (@tompt245) reported

    @DropboxSupport Given this new information, will you now please address the hack issue on my disabled account. "Apple Releases Emergency Update To Fix Security Vulnerability Researchers said the flaw could allow hackers to directly infect Apple devices without any user action."