Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 01/15/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Website Down (50%)

    Website Down (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Errors (25%)

    Errors (25%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoMérida Errors
BrazilSantos Website Down
FranceNantes Website Down
United StatesBradenton Sign in
FranceCambrai Website Down
United KingdomNortholt Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • kabir_sh21 Wilfred Johnson (@kabir_sh21) reported

    @orgmrg @DropboxSupport So sad to know how that feels had similar issues and Danny_cyber00 on Instagram helped me recover back.

  • kunstudios Krisztina Kun (@kunstudios) reported

    @colonizedmutant I use Dropbox for back ups and I did rewind the folder but there were errors and support wasn't able to fix them.

  • lovatt51 Al Lovatt (@lovatt51) reported

    @Dropbox what is the server address for ftp file transfer?

  • nickysmithster Nicola Pumpkin Smith (@nickysmithster) reported

    aah, discovered the problem - it has caused a conflict with Dropbox's smart sync option. An option I had disabled because I discovered deleting stuff on the dropbox Cloud also deletes local copies. It assumes you're using a business machine, basically, and I am not.

  • pennyskipp penny (@pennyskipp) reported

    been having a really annoying problem w dropbox lately & have been trying to fix it for days - can anyone help?? i’ve been trying to upload something to it & it *always* says there’s one hour left of uploading, no matter how long i leave it, how many times i start again

  • ChrisStoney Christopher Stoney 🦃 (@ChrisStoney) reported

    @camdb1011 I have a 1TB MacBook and I've used around 50% of it. But I save all my creative projects & files to my Dropbox, which automatically syncs to the cloud and offloads the data from my hard drive when I haven't touched them in a few weeks. Never had a "scratch disk full" issue since.

  • GG_followback The Cat (@GG_followback) reported

    @orgmrg @DropboxSupport There is a very big chance to recover your account because I lost hope when I had similar issues but with the help of @recovery_key002 on instagram I recovered everything. Contact him I am sure he will help you.

  • infalsettoIand ellie 💫 (@infalsettoIand) reported

    today has been so terrible *opens up dropbox to watch proshot*

  • Addark addy !! 👾💀🖤 (@Addark) reported

    it seems like re-opening the Dropbox app will sometimes fix the issue temporarily, but, because it seems tied to the app like "forgetting" it's signed in i'm not sure that switching ot something like Google Drive will make any difference

  • oschalbroeck Olivier Schalbroeck (@oschalbroeck) reported

    Hi @mozilla , how come the Dropbox add-on in Thunderbird is not working in almost 90% of the cases? I have to use WeTransfer instead to upload the files and then copy the link in the mail... losing time, every time.

  • angelgirl1976 Annette (@angelgirl1976) reported

    @santaarnold Tina, there is an update to TW Blue that is supposed to fix this. Hold on, and I will send you a Dropbox link.

  • Mike_Booth Black Lives Matter (@Mike_Booth) reported

    @googledrive Yeah the whole damn thing… it works well with some clients, but mostly I have to resort back to Dropbox or use WeConnect… this particular issue is moving files shared with me to mix to a started folder… but it’s empty! So I can’t! Go figure! Lol

  • vicster Pumpkin Spice Vicstaaaahhhhhh! 👻 🙀 🎃 💀 🧛🏻‍♀️ (@vicster) reported

    So, apparently, the culprit behind the frequent kernel panic shutdowns on my iMac is Dropbox. It sounds like a known issue, yet nothing is done to correct it. 😐

  • AlwaysThinkHow Think 1st #Fight the Virus-Vax & Mask (@AlwaysThinkHow) reported

    @MrDavidBloom1 @robreiner @lencialoo The can't gerrymander you County and who runs your Registrar of Voters office or other County boards. That's were a lot of bad stuff happens. They decide on only 1 dropbox or to few voting booths that create the long lines. Federal law won't fix it if you don't watchdog it.

  • microphyst microphyst (@microphyst) reported

    @usb_disk I’ve got an issue loading Dropbox content on my Apple Watch. Account is linked & I’m able to view images, but I can’t get audio to load unless I save MP3/WAV from Dropbox to my iPhone’s files, and then import it to my Watch.. which is tedious.. great app besides that!

  • Shripriya Shripriya Mahesh (@Shripriya) reported

    @CllLennox @0xbad1dead On M1 Macs (not older Macs), it uses Rosetta to work. Rosetta is the “translator” for Intel Mac apps to run on M1. Bc of this, it’s apparently a big memory and battery drain. M1s have been out since last year, so this really slow dev by Dropbox.

  • Addark addy !! 👾💀🖤 (@Addark) reported

    do any pals use Clip Studio Paint on iPad in tandem with Dropbox? it seems like this combination causes some weird crashing issues but i am pretty sure even without trying to save CSP just Doesn't Let Me Work

  • Shripriya Shripriya Mahesh (@Shripriya) reported

    @0xbad1dead Why? Offloading files off device? Is your NAS always connected to a mini or server? I'm mainly looking for "accessible on all devices" and would like to avoid the Dropbox memory issues

  • ByKimFernandez Kim Fernandez (@ByKimFernandez) reported

    @SteveVilnit @Dropbox WeTransfer isn't awful for sending files back and forth--I don't think they have to register. Box is terrible. Register and then only individual file downloads. No "download all" option. I despise that one too.

  • iyagovos James Bartholomeou (@iyagovos) reported

    @muldoonx9 yeah,, the bigger issue is that Dropbox DOES do it, but I can't make it my Chromecast wallpaper

  • agneevX Agneev (@agneevX) reported

    @AmolKulshresht0 @chrismessina @Dropbox Both have very terrible client apps. Dropbox sucks on desktop but it’s better everywhere else.

  • koronkowy Lacey 🚙 @ #SeaGL2021 (@koronkowy) reported

    My fav part about this is that @Dropbox hates special characters so I actually had to circumvent how I do this by manually putting them all on my media server rather than pulling from dropbox cause dropbox can't even this music.

  • doritadance Dorita 🇦🇴💦💦 (@doritadance) reported

    @Notynz You right...but i fixed the problem i recieved on Dropbox

  • heyfen0616 heyfen (@heyfen0616) reported

    Had some problem to export the video. I am exporting to Dropbox because I kept encounter difficulties

  • KeithPishnery Keith Pishnery (@KeithPishnery) reported

    @robertjbennett I can’t help with the actual problem, can offer solutions to try: Have you tried zipping the doc? Or maybe put it in Dropbox and email the link?

  • fol_t Terence Y (@fol_t) reported

    $DBX #Dropbox dropping like a brick. Down nearly 10% today.

  • Philo01 Philo Hermans (@Philo01) reported

    I've always used Dropbox to backup things I don't frequently access, like old documents, photos, etc. It's too bad they don't have a usage-based tier; I'm not anywhere near 2TB. Currently moving everything to S3. My yearly bill goes down from $140 to $15 🤓

  • Gorakruzer naldo (@Gorakruzer) reported

    @DropboxSupport From my mobile device it does work! My machine is running Windows 11, however, I also had this issue while running Win10

  • CllLennox Christina Lennox (@CllLennox) reported

    @Shripriya @0xbad1dead May I ask what the Dropbox memory issues are? I’m looking at moving to Dropbox from Onedrive (it says it’s accessible on all devices but it fails all my apple products).

  • GregApt Greg Apt (@GregApt) reported

    @DropboxSupport it’s impossible to actually reach someone, even though the error message on my computer says to contact support! Syncing problems!