Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 05/07/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Website Down (50%)

    Website Down (50%)

  2. Sign in (38%)

    Sign in (38%)

  3. Errors (13%)

    Errors (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMargate Sign in
SpainLas Palmas de Gran Canaria Sign in
FranceToulouse Website Down
United StatesDenver Website Down
United StatesTampa Website Down
ColombiaCúcuta Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • MrHtheteacher Christopher Harrison #TVTTagTeam ✋👂 (@MrHtheteacher) reported

    @MsAteaching @TeacherPaul1978 There's also an error on the lunar part - the moon does rotate, just at the same pace that it orbits the earth, so we see the same face of it. Adding the edit to the Dropbox tomorrow as it's saved at work

  • dramenon ˙˙ Ðramenon ˙˙ (@dramenon) reported

    I would NOT USE (on Windows) @Dropbox "Computer Backup" service. I am finding some serious issues and trying to remove it is still causing residue problems. Bad enough I now have to remove a "user" account. #dropbox #BACKUP

  • jpdanner Jason Danner (@jpdanner) reported from Auckland, Auckland

    @businesskiwi @PeterJThomson My problem with Dropbox is that they're spending all their innovation on new products that I don't want instead of focusing on continuously improving their core product. Then they auto-sign you up for all this junk. Dropbox Passwords? **** off. Hellosign Free Account? Go away.

  • ihaveeczema I'm ******* ? (@ihaveeczema) reported

    @tenderfern @MammonMachine ios photos/files management is such a pain lol... i run into this problem every now and again when putting stuff up on dropbox from ipad

  • BrotherDege BROTHER DEGE (@BrotherDege) reported

    @DropboxSupport App runs well. Web interface seems to be regularly updated to further confuse users with an odd array of buttons to execute certain basic functions such as the download button/drop down tab thing. Always remember, Less buttons & simplicity = ALWAYS BETTER.

  • dramenon ˙˙ Ðramenon ˙˙ (@dramenon) reported

    @DropboxSupport Again, this is not the core issue. I have removed DropBox from this machine and yet I am finding bits in the registry. Maybe hand out a Reg Cleaner tool.

  • selfification Kartik Null Cating-Subramanian 🦚👯‍♀️⛰️🍆 (@selfification) reported

    Update on today's hellscape. I can't just plop a directory down under my dropbox directory in Android and expect it to get synced like on desktop because the app does run like that apparently. How does one sync a folder not already under dropbox to dropbox?

  • msrlharris Robin (@msrlharris) reported

    @DropboxSupport Ok, I realize my account may be closed. Could that be a reason I'm not receiving email? I received this email, but not the reset password. Ticket #12325674: DB: Can't sign in

  • DJDonatsu 🍩 Donatsu's @ Ch. 1010! ☠ (@DJDonatsu) reported

    Update on my Clip Studio error: Turns out, when I set up DropBox to sync all of my files to the cloud, it took some essential files along with it, which is what caused CSP to revert back to its defaults. The problem has since been fixed.

  • bedtimelit the saddest act (@bedtimelit) reported

    @plzunperceiveme I like scrivener but sometimes have problems with Dropbox sync

  • andrejbrabec Andrej Brabec (@andrejbrabec) reported

    @peeplaja I love writing in Dropbox Paper but for a different reason. I write mostly web copy and the text in Paper isn't broken up into individual pages. Feels closer to the final outcome.

  • Slangdini Antoine Hardy (@Slangdini) reported

    @DrMaDMo Having that kind of morning google slides just not working , Dropbox did not sync and my zoom keeps logging out after 20 minutes

  • carlosefr Carlos Rodrigues (@carlosefr) reported

    You only know if you can trust a company after your first support ticket. First test is seeing if their 1st-line support acknowledges issues, or tries to defeat you by exhaustion. @Dropbox and @onedrive failed this test miserably for me in the past. Take note @digitalocean...

  • ComicPrintingUK CPUK (@ComicPrintingUK) reported

    GDrive and Dropbox still competing to be the most broken, I see.

  • dramenon ˙˙ Ðramenon ˙˙ (@dramenon) reported

    I would NOT USE (on Windows) @Dropbox "Computer Backup" service. I am finding some serious issues and trying to remove it is still causing residue problems. Enough I have to remove a "user" account. #dropbox #BACKUP

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @DropboxSupport Nope. Couldn't as far back as yesterday afternoon. Tried multiple computers and they just didn't do anything. No error, nothing. And today, can't share folders. It's odd.

  • iZotopeInc iZotope (@iZotopeInc) reported

    @Cavanaudio In order to add that to any form of list, we'll need to define the issue better, so that audio file will help a lot - it sounds like it's too big to upload to our support form. Could you share it to the team via DropBox/GoogleDrive or similar?

  • GivingTools 𝙳𝚊𝚟𝚒𝚍 𝚁𝚎𝚒𝚗𝚜𝚝𝚎𝚒𝚗 (@GivingTools) reported

    I used @clipchamp to split a 2 hour video via dropbox without having do download it to my computer ... because #imovie was too slow. But clipchamp was also incredibly slow! What is better?

  • PhotographerChi Jeremy G. Photography (@PhotographerChi) reported

    @DropboxSupport I have the newest Galaxy Note and Dropbox stopped opening on it yesterday. Still having the same issue. Concerned because I rely on it every day. Tried reinstall and didn't help. Please advise?

  • samipokanikan samir (taylor's version) (@samipokanikan) reported

    @LINGUA_IGNOTA_ you could put it up on google drive/dropbox though i have no idea if they take down violent texts

  • AskJoshy Joshy Staying Inside (@AskJoshy) reported

    @SuedeDH I use Dropbox still without issues.

  • jpdanner Jason Danner (@jpdanner) reported

    @Rio @907tothe703 There is a similar issue with using Google Drive to sync local user folders (which we do by default with Dropbox/OneDrive).

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @DropboxSupport strange error when trying to share a folder. 'You've hit the limit of invites you can send per day. Try again in 24 hours.' I'm not sharing tens of invites per day, so what's that all about? This is my first invite of the day...

  • selfification Kartik Null Cating-Subramanian 🦚👯‍♀️⛰️🍆 (@selfification) reported

    Know what I did? I put the signal folder in my dropbox directory and then had my wife take a picture of my phone screen from her phone to save the passphrase because MY FINGERS DON'T WORK THAT FAST ANY MORE YOU PRICKS! I have a nerve issue that makes my right had tremor.

  • sprouties_ 『sunny d』@ takeru & ulrik? ฅ^•ﻌ•^ฅ (@sprouties_) reported

    I've kept all my files on dropbox server for like...at least 5 years now.

  • spode411 Becki (@spode411) reported

    @WReynoldsYoung @Dropbox Omg I cannot even imagine! What the hell, @Dropbox ?! What are you going to do to fix this??

  • DestinySquared SquarerootofDestiny-CommissionsOPEN (@DestinySquared) reported

    Anyone have any good/bad experiences w/ dropbox? I had some issues with it over 10 yrs ago when it came to saving certain files but it seems to have changed?

  • dratsingnadsat Alex (@dratsingnadsat) reported

    @paraxbt Lol there was even something like this for Dropbox. Problem is you can’t run the physiognomy test on these guys. Would probably fail.

  • DJDonatsu 🍩 Donatsu's @ Ch. 1010! ☠ (@DJDonatsu) reported

    I'll admit, this was my fault for not taking the time to pick which files to back up, which is what caused things to screw up. But after the issue was fixed I uninstalled Dropbox from my computer and am going to get an external hard drive instead.

  • cigsonline_net Jake (@cigsonline_net) reported

    *dude flex strutting down the sidewalk* “I have a Dropbox that I pay a thousand bucks a year for sooo...”