Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 10/26/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (40%)

    Sign in (40%)

  2. Errors (30%)

    Errors (30%)

  3. Website Down (30%)

    Website Down (30%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustriaLinz Sign in
United StatesGaithersburg Website Down
United StatesMilwaukee Errors
United StatesAshland Sign in
GermanyAugsburg Sign in
United StatesTraverse City Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • Gr1nderman Martin Stevens (@Gr1nderman) reported

    @DropboxSupport I have a paid subscription to your service but I am having some issues logging in after my old Mac died. I can’t remember which of my email accounts is linked. Is there a way I can recover this information?

  • sarperdag Sarp Erdag (@sarperdag) reported

    @codemonkey85 @gruber @stroughtonsmith I would never choose iCloud over Dropbox. Always had syncing issues with iCloud and it doesn’t feel like I have control over things.

  • IamVKBO Veronica Berglyd Olsen (@IamVKBO) reported

    @SeanMorrison @MattBendd I do sync *** repositories though, and never had any serious issues with neither Dropbox nor Syncthing. I get the occasional sync conflict, but that's hard to avoid.

  • colinbell Colin Bell (@colinbell) reported

    Anyone else discovered a link in their Instagram bio that's probably been there for the past year that lets anyone go to Dropbox and get free PDFs of Dungeon Fun and Pirate Fun? Is this a known issue?

  • KittyFan44 Joemala Stan (@KittyFan44) reported

    @shayne571 @jonweiler Prediction for Tuesday in LA: lots of people whining about long lines and broken machines. Happens every time. LOL. Just go to a Dropbox FFS.

  • ValravenApocIII Valraven Apocalypse, Transysaurus Rex (@ValravenApocIII) reported

    @manen_lyset I tend to use Google docs simply because of the browser and cloud aspect of it, secondary would be libreoffice and Dropbox, but Google for all its other issues, is just really convenient. But of course, you do you

  • DJB2708 DJB (@DJB2708) reported

    @emabob79 @TWMCLtd @RandoxOfficial Like I say, I can only comment on what service I've had and every other person I know who have used them. I really don't see how you can run into problems. It's either a local dropbox or a courier. Enjoy the rest of your Sunday and I hope it's better than your last few days.

  • CraigGrannell Craig Grannell (@CraigGrannell) reported

    @codemonkey85 @gruber @stroughtonsmith For me, trust. Dropbox has always been 100% reliable and fast. iCloud… not so much. I’ve lost notes, calendar entries and one document. Even when it works, it can be slow to sync and need ‘nudging’.

  • anasmud1 Moh! (@anasmud1) reported

    @mcow @DropboxSupport Smh, the support is so discouraging because i never got a feedback from them after reporting my own problem, I was referred to @cyberskeng_tec who got my account back,just try them out

  • RenfrewCreative IanRenfrewDesign (@RenfrewCreative) reported

    @oOaboyosfOo @Shoe_Deli @DropboxSupport Hi, I have the same problem, did dropbox reactivate your account or still no access? Thanks

  • ringods Ringo De Smet (@ringods) reported

    Hello @googledrive, when will you fix the File/Document provider implementation in the iOS app? Any iPad app can save files to any cloud location (iCloud/Dropbox/Box) but not Drive. Any app builder I contacted could pinpoint it to a faulty File Provider implementation on your end

  • IamVKBO Veronica Berglyd Olsen (@IamVKBO) reported

    @SeanMorrison @MattBendd My main issue with Dropbox really is the lack of privacy.

  • RenfrewCreative IanRenfrewDesign (@RenfrewCreative) reported

    @DropboxSupport URGENT: all my Dropbox have signed out and when tried logging in it states account disabled. I can’t reset password or login to request callback. Tried emailing you, ticket, Facebook msg. Nothing. Two days with access to work. This is urgent! Team at a standstill

  • RenfrewCreative IanRenfrewDesign (@RenfrewCreative) reported

    @DillonLFC7 @DropboxSupport Hi, I am having the same issue, did dropbox resolve the issue and reactivate the account? thanks

  • mcow Dave Clark (@mcow) reported

    @dropboxsupport How can I get support for Dropbox Professional? I can’t sign in to my account, and am desperate to access my files. I opened a support ticket on Tuesday, another on Thursday, started a Twitter convo this morning, but haven’t had ANY replies. What else can I do?

  • HansomSimon Simon Hansom (@HansomSimon) reported

    @Dropbox it is very frustrating when there is a payment error that locks your account. Have a receipt to confirm payment and Apple says no issue and problem is with Dropbox. Can only speak to a bot that can’t assist me. Who am I meant to speak with from Dropbox.

  • lessdanthree LessDanThree (@lessdanthree) reported

    @EveElleQueen I make a file transfer channel only I can see on my server haha for like that type of transfer when I need to haha. But yeah dropbox or Google sometimes too. I just like that discord will save a large photo vs other chat services

  • IamVKBO Veronica Berglyd Olsen (@IamVKBO) reported

    @SeanMorrison @MattBendd I do sync got repositories though, and never had any serious issues with neither Dropbox nor Syncthing. I get the occasional sync conflict, but that's hard to avoid.

  • sangster Ben (@sangster) reported

    @phildini Welp, after tooling around for a while: I couldn't get Dropbox to accept my credit card so that I could sign in for multiple devices and the *** endpoint didn't work, so I guess I'm crossing this one off the list and going back towards something that takes a bit more work.

  • nickheer Nick Heer (@nickheer) reported

    @DropboxSupport Is there a way to report a problem with the MacOS app? It automatically adds itself to my Finder sidebar every time it is run and I do not want that to happen.

  • gruber John Gruber (@gruber) reported

    @migueldeicaza @cramforce It’s terrible. I want to love Dropbox but they’re killing my machine.

  • DougieNMeSnuggy DougieNMySnuggy 🇺🇲 (@DougieNMeSnuggy) reported

    Does anyone else use Dropbox? It seems like that app needs constant attention to keep **** uploading. I've had this problem on 2 different phones. If I switch to another app or even just let my screen lock from no activity, Dropbox is like "**** it. I quit."

  • bwahacker Mitch Haile (@bwahacker) reported

    @gruber @migueldeicaza @cramforce Ahhh is this why my Mac is so slow… snd dropbox performance has gone to hell )forever getting a new file—faster to email it.

  • Official7ths 🆂🅴🆅🅴🅽🆃🅷🆂 (@Official7ths) reported

    Someone sent me like a hundred vocal stems and every time the Dropbox folder downloads to 100% it says "Failed - network error". So now I'm downloading them one by one. HELP

  • authorbevknauer Beverly Knauer (@authorbevknauer) reported

    @garnetstar28 @mmpadellan drop it in a dropbox. The mail is being slow.

  • dancing_lemur Jenny L. (@dancing_lemur) reported

    Hey @Dropbox, I have a very vicious circle problem and need to be in touch with a human about it. Can't log in to request support. Help?!?

  • SeniorMoments17 🤐🧠 ᔕ𝐞𝐧IⓄ𝐫 ᵐσ𝕄eⓃⓣˢ 🤷‍♂️😜 (@SeniorMoments17) reported

    @Dropbox Given that drop box has a bad rep for holding peoples files hostage, I only use their free service to move files between my server and my phone. Those who are locked out of your files, should sue dropbox. 1 million per file should do it.

  • Gr1nderman Martin Stevens (@Gr1nderman) reported

    @DropboxSupport Apologies. There was also an issue with one of my old email accounts. I have now managed to get back into my account. I am trying to add the app to anew Mac but the code hasn’t come through (checked junk).

  • gouthamjay8 Goutham (@gouthamjay8) reported

    "Doing whatever it takes & being a generalist" @drewhouston knew that Dropbox would alleviate consumer's pain of file sync but getting them to try was a problem. He read every book on sales & marketing and employed guerilla marketing hacks, though he was an engineer at heart.

  • adr john "as b/4" fink (@adr) reported

    @mistydemeo oh god, I tried messing about with ***-annex as a sorta roll-your-own Dropbox; it ended up being VERY DIFFICULT (for me anyway) to work with and I was like "this is way too much trouble."