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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (40%)
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Errors (30%)
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Website Down (30%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Linz |
Sign in | |
 Gaithersburg |
Website Down | |
| Milwaukee |
Errors | |
| Ashland |
Sign in | |
 Augsburg |
Sign in | |
| Traverse City |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Stevens
(@Gr1nderman) reported
@DropboxSupport I have a paid subscription to your service but I am having some issues logging in after my old Mac died. I can’t remember which of my email accounts is linked. Is there a way I can recover this information?
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Sarp Erdag
(@sarperdag) reported
@codemonkey85 @gruber @stroughtonsmith I would never choose iCloud over Dropbox. Always had syncing issues with iCloud and it doesn’t feel like I have control over things.
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Veronica Berglyd Olsen
(@IamVKBO) reported
@SeanMorrison @MattBendd I do sync *** repositories though, and never had any serious issues with neither Dropbox nor Syncthing. I get the occasional sync conflict, but that's hard to avoid.
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Colin Bell
(@colinbell) reported
Anyone else discovered a link in their Instagram bio that's probably been there for the past year that lets anyone go to Dropbox and get free PDFs of Dungeon Fun and Pirate Fun? Is this a known issue?
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Joemala Stan
(@KittyFan44) reported
@shayne571 @jonweiler Prediction for Tuesday in LA: lots of people whining about long lines and broken machines. Happens every time. LOL. Just go to a Dropbox FFS.
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Valraven Apocalypse, Transysaurus Rex
(@ValravenApocIII) reported
@manen_lyset I tend to use Google docs simply because of the browser and cloud aspect of it, secondary would be libreoffice and Dropbox, but Google for all its other issues, is just really convenient. But of course, you do you
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DJB
(@DJB2708) reported
@emabob79 @TWMCLtd @RandoxOfficial Like I say, I can only comment on what service I've had and every other person I know who have used them. I really don't see how you can run into problems. It's either a local dropbox or a courier. Enjoy the rest of your Sunday and I hope it's better than your last few days.
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Craig Grannell
(@CraigGrannell) reported
@codemonkey85 @gruber @stroughtonsmith For me, trust. Dropbox has always been 100% reliable and fast. iCloud… not so much. I’ve lost notes, calendar entries and one document. Even when it works, it can be slow to sync and need ‘nudging’.
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Moh!
(@anasmud1) reported
@mcow @DropboxSupport Smh, the support is so discouraging because i never got a feedback from them after reporting my own problem, I was referred to @cyberskeng_tec who got my account back,just try them out
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IanRenfrewDesign
(@RenfrewCreative) reported
@oOaboyosfOo @Shoe_Deli @DropboxSupport Hi, I have the same problem, did dropbox reactivate your account or still no access? Thanks
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Ringo De Smet
(@ringods) reported
Hello @googledrive, when will you fix the File/Document provider implementation in the iOS app? Any iPad app can save files to any cloud location (iCloud/Dropbox/Box) but not Drive. Any app builder I contacted could pinpoint it to a faulty File Provider implementation on your end
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Veronica Berglyd Olsen
(@IamVKBO) reported
@SeanMorrison @MattBendd My main issue with Dropbox really is the lack of privacy.
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IanRenfrewDesign
(@RenfrewCreative) reported
@DropboxSupport URGENT: all my Dropbox have signed out and when tried logging in it states account disabled. I can’t reset password or login to request callback. Tried emailing you, ticket, Facebook msg. Nothing. Two days with access to work. This is urgent! Team at a standstill
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IanRenfrewDesign
(@RenfrewCreative) reported
@DillonLFC7 @DropboxSupport Hi, I am having the same issue, did dropbox resolve the issue and reactivate the account? thanks
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Dave Clark
(@mcow) reported
@dropboxsupport How can I get support for Dropbox Professional? I can’t sign in to my account, and am desperate to access my files. I opened a support ticket on Tuesday, another on Thursday, started a Twitter convo this morning, but haven’t had ANY replies. What else can I do?
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Simon Hansom
(@HansomSimon) reported
@Dropbox it is very frustrating when there is a payment error that locks your account. Have a receipt to confirm payment and Apple says no issue and problem is with Dropbox. Can only speak to a bot that can’t assist me. Who am I meant to speak with from Dropbox.
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LessDanThree
(@lessdanthree) reported
@EveElleQueen I make a file transfer channel only I can see on my server haha for like that type of transfer when I need to haha. But yeah dropbox or Google sometimes too. I just like that discord will save a large photo vs other chat services
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Veronica Berglyd Olsen
(@IamVKBO) reported
@SeanMorrison @MattBendd I do sync got repositories though, and never had any serious issues with neither Dropbox nor Syncthing. I get the occasional sync conflict, but that's hard to avoid.
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Ben
(@sangster) reported
@phildini Welp, after tooling around for a while: I couldn't get Dropbox to accept my credit card so that I could sign in for multiple devices and the *** endpoint didn't work, so I guess I'm crossing this one off the list and going back towards something that takes a bit more work.
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Nick Heer
(@nickheer) reported
@DropboxSupport Is there a way to report a problem with the MacOS app? It automatically adds itself to my Finder sidebar every time it is run and I do not want that to happen.
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John Gruber
(@gruber) reported
@migueldeicaza @cramforce It’s terrible. I want to love Dropbox but they’re killing my machine.
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DougieNMySnuggy 🇺🇲
(@DougieNMeSnuggy) reported
Does anyone else use Dropbox? It seems like that app needs constant attention to keep **** uploading. I've had this problem on 2 different phones. If I switch to another app or even just let my screen lock from no activity, Dropbox is like "**** it. I quit."
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Mitch Haile
(@bwahacker) reported
@gruber @migueldeicaza @cramforce Ahhh is this why my Mac is so slow… snd dropbox performance has gone to hell )forever getting a new file—faster to email it.
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🆂🅴🆅🅴🅽🆃🅷🆂
(@Official7ths) reported
Someone sent me like a hundred vocal stems and every time the Dropbox folder downloads to 100% it says "Failed - network error". So now I'm downloading them one by one. HELP
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Beverly Knauer
(@authorbevknauer) reported
@garnetstar28 @mmpadellan drop it in a dropbox. The mail is being slow.
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Jenny L.
(@dancing_lemur) reported
Hey @Dropbox, I have a very vicious circle problem and need to be in touch with a human about it. Can't log in to request support. Help?!?
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🤐🧠 ᔕ𝐞𝐧ＩⓄ𝐫 ᵐσ𝕄ｅⓃⓣˢ 🤷♂️😜
(@SeniorMoments17) reported
@Dropbox Given that drop box has a bad rep for holding peoples files hostage, I only use their free service to move files between my server and my phone. Those who are locked out of your files, should sue dropbox. 1 million per file should do it.
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Martin Stevens
(@Gr1nderman) reported
@DropboxSupport Apologies. There was also an issue with one of my old email accounts. I have now managed to get back into my account. I am trying to add the app to anew Mac but the code hasn’t come through (checked junk).
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Goutham
(@gouthamjay8) reported
"Doing whatever it takes & being a generalist" @drewhouston knew that Dropbox would alleviate consumer's pain of file sync but getting them to try was a problem. He read every book on sales & marketing and employed guerilla marketing hacks, though he was an engineer at heart.
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john "as b/4" fink
(@adr) reported
@mistydemeo oh god, I tried messing about with ***-annex as a sorta roll-your-own Dropbox; it ended up being VERY DIFFICULT (for me anyway) to work with and I was like "this is way too much trouble."