Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Birmingham, England 1
Boynton Beach, FL 1
Milan, Lombardia 1
Oakland, CA 1
Linz, Oberösterreich 1
Gaithersburg, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • SimkrayINK ☆SIMKRAY☆ (@SimkrayINK) reported

    Also if you can't get an external hard drive to store your files on, I would highly recommend backing your files up on a website like Google drive or Dropbox, so you'll still have access to all your files incase your computer breaks down.

  • georgierussell Georgie Russell (@georgierussell) reported

    @Dropbox I have deleted my account but you are still charging me. I can't login, as your help centre keeps advising me to, as I have deleted my account. What can I do to stop the monthly charges?

  • JesseMaxwell_ Jesse Maxwell (@JesseMaxwell_) reported

    Any1 down to trade dropbox links? i have soo many that I don’t know what to do with em anymore.

  • rtbelote Travis Belote (@rtbelote) reported

    @chase_huntley @NWRAT @L__Zachary Thanks! For some reason, I can save.image or writeRDS or get my objects out of RStudio on AWS. Even though my dropbox is linked, it doesn't seem like I can write to it. All I can find online is other people with the same problem ... but no solutions. Thanks for any ideas.

  • Tine_Rass Tine Rassalle (@Tine_Rass) reported

    Does anybody know why the Details in the properties of images are not coming through on @Dropbox? I keep getting the error "Details are unavailable for these selected files"? @DropboxSupport #photography

  • Nkeem_ NKO (@Nkeem_) reported

    @KanayoOkoh_ That’s what I’m even trying to do. Dropbox is not working.

  • run4gear Run4Gear (@run4gear) reported

    @Kawacc3 @mgm1001001 @OVHcloud_FR I'll have a look maybe the dropbox callback system is not working well

  • wholemilk Rachel Kelly (@wholemilk) reported

    well operation upload my stuff to S3 and then pull it back down is going, ok? it's going weird, let's be honest. couldn't get the nas going in time, couldn't get my 8 year old 2 Tb western digital usb drive I stole 3 jobs ago to work, didn't want to set up a 1time dropbox thing

  • SuperSkip64 Connor Moran (Skip) (@SuperSkip64) reported

    @InternetUnwind You have a Dropbox connected? My problem was adding things to Dropbox, I had to then put that I wanted them to be in the cloud and not stored on my drive

  • Singdude13 Will George (@Singdude13) reported

    @DropboxSupport HELP!! I am trying to download a 3G video file and I just keep getting the message Failed - Network Error. What can I do???

  • vallenduuk_ie Ronald Vallenduuk (@vallenduuk_ie) reported

    @DropboxSupport How can I fix Camera Uploads sync once and for all? It's been buggered for at least a year, the article on your support site doesn't help and you have hidden the option to create a support ticket so well I can no longer find it.

  • plasmaStu Dr Stuart Mangles (@plasmaStu) reported

    @thenitinshukla Actually it might not be Keynote - my files are all in my Dropbox and I got an error when I tried to duplicate the keynote file to move it won’t let me do that either. Needs further investigation!

  • swilson2838 Keith Wilson (@swilson2838) reported

    @RBReich @JoyVBehar What is voter suppression? Not having a dropbox at every corner? Having secure elections? I guess some are just too stupid to get an ID or go to a secure dropbox. Can't fix stupid.

  • AddisonDuke Addison Duke is wearing a mask (@AddisonDuke) reported

    Has anyone else had any issues with clip studio on the iPad syncing with their dropbox lately? I go to open a file in CSP and it just says loading and spins indefinitely when I try and access a Dropbox folder. It used to work flawlessly up until the past week.

  • HibbsHomes Kim Hibbs (@HibbsHomes) reported

    @DropboxSupport We are having a lot of trouble getting in contact with someone to speak with to walk us through some file restoring. Do you offer live support or only through chat and twitter?

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