Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Maringá, PR 1
Barranquilla, Departamento del Atlántico 1
Philadelphia, PA 1
Aurora, CO 1
Chongqing, Chongqing Shi 1
Nassau, New Providence District 1
Santa Barbara, CA 1
Greiz, Thuringia 1
Vancouver, BC 1
Zacatecas, ZAC 1
Mississauga, ON 1
Kakuda, Miyagi-ken 1
Barcelona, Catalunya 1
Etobicoke, ON 1
Frederiksberg, Region Hovedstaden 1
Ridgewood, NJ 1
Tijuana, BCN 1
Deseronto, ON 1
Margate, FL 1
Las Palmas de Gran Canaria, Canary Islands 1
Toulouse, Occitanie 1
Denver, CO 1
Tampa, FL 1
Cúcuta, Departamento de Norte de Santander 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • mrchristiankoch Christian Koch (@mrchristiankoch) reported

    @rayno @Dropbox what issues are you having? I use the desktop app too, but only a few times a week at most and never have any problems. But i have seen a lot of others say the same thing as you

  • btc_elijah Neil Barrett (@btc_elijah) reported from Nottinghamshire, England

    The way i learnt to edit videos for that, made a dropbox account because it was too long😭😭 down BAD

  • wescleyfontes Wescley Fontes (@wescleyfontes) reported from Brasília, Federal District

    @DropboxSupport hi! I chance my phone and i can't login at Dropbox because the rei factor autentication. What can i do?

  • kourge Wil Lee 🏳️‍🌈 (@kourge) reported

    @drosenwasser on the non-technical, social side of this problem, is that docs in dropbox paper are hard to find: - search index is usable but not stellar - a new doc is orphaned until moved into a folder - paper docs are not colocated with source code repos they actually document

  • jschoultz janne schoultz (@jschoultz) reported

    @stephendevine89 @BrotherOffice Where shold I move my files? Now they are on the company server. I can move them easily via dropbox to my phone/ipad. Is there a place to save the files so I can use them with sticker definitions?

  • JoshuaWavra WAVRA 💀🗝 (@JoshuaWavra) reported

    I went to all the trouble of updating my professional wrestling resumé and Dropbox, and felt great about being productive. Then I remembered that we're in a pandemic and that this update does nothing for me. 😔

  • TapanuiFlu Tapanui 'Flu ('Tui Tapanui') (@TapanuiFlu) reported

    @lilith_grace @Aquila1nz Yes, the dropbox system is the ideal method for those without a phone app. I just meant that people signing in using manual forms can make their own decisions about privacy. I've left my phone at home & then chosen to sign in with just my first name & cellphone, knowing the risk.

  • frankiehinrgmc Frankie hi-nrg mc (@frankiehinrgmc) reported from Castelverde, Lombardia

    @DropboxSupport It was all, but now it works. Anyway, it won’t be a problem, since I’ve decided to #DropDropBox because of the awful customer you represent. Closing on the weekends is not for a global service, even if you are a clown.

  • 0x88e5 0x88e5 (@0x88e5) reported

    @DropboxSupport Have you still been working on my issue since two weeks? Is there any chance to fix it? Oh! What kind of support is that!

  • fharper Frédéric Harper (@fharper) reported

    I'm gonna cry... I had sync issues with my previous backup service: I lost some files, not important ones but still, I couldn't trust them anymore. Anyway I switched back to Dropbox & now I see that I also lost the most important file I had, a scan of my diaries... Seriously 😭

  • Markfrankbio Mark Frank (@Markfrankbio) reported from State College, Pennsylvania

    Did #macOSBigSur cause any of the following for anyone else: 1. Finder is slow to update when new files are generated. 2. Finder takes a while to load iCloud Drive (DropBox apparently not affected) 3. Duplicate iCloud Drive files (3-5 on average)

  • ESMcLaughlin Erin McLaughlin is participating in NaNoWriMo♿🎤💻 (@ESMcLaughlin) reported

    @ScrivenerApp just curious to know if a fix is being worked on for issues with dropbox sync. I am constantly unlinking and re-linking my dropbox account because my projects refuse to update on iOS. I've followed your troubleshooting steps to the letter. Please help.

  • fharper Frédéric Harper (@fharper) reported

    @gabriel_micko I never had any issues with Dropbox, but I changed when they prevent people from using symlink, but now you can backup some macOS folders that I wanted so I'm back with them, specially with the disaster from pCloud.

  • mrshawthorne7 Charlotte ✏️📐🧮🤓 (@mrshawthorne7) reported

    @alcmaths @StudyMaths @MathsPadNicola No problem, I’ll put it in a Dropbox and link it to my website when I get chance. 👍🏼

  • shotbygarybrown Gary Brown (@shotbygarybrown) reported

    @DropboxSupport please can you help me with a problem?

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