Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santos, SP 1
Nantes, Pays de la Loire 1
Bradenton, FL 1
Cambrai, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • hangadave Dave Hughes (@hangadave) reported

    @henryfenbytaylo Issuing information via email only. If size is an issue using WeTransfer, Dropbox or SharePoint and switching between them indiscriminately.

  • Td2Yl なお (@Td2Yl) reported

    @DropboxSupport I am a paid member. However, there is a problem that the capacity is not added. I want you to do something right now. from Japan

  • prodbynewmoney Newmoney (@prodbynewmoney) reported

    @baredex I saw a post identical to this the other week except it was about Google Drive, so idk what to think ngl. i know from experience that Dropbox is highkey terrible if ur using a phone and you don't have the app installed same time i've never had a single issue using google drive

  • NkechiKwenu Nkechi.888 (@NkechiKwenu) reported

    1. Keep a backup of your private keys somewhere other than on your computer or phone. It's best if you write them down on paper, but you can also store them in a secure cloud service like Google Drive or Dropbox if that works better for you.

  • Td2Yl なお (@Td2Yl) reported

    @DropboxSupport I am a paid member. However, there is a problem that the capacity is not added. I want you to do something right now. Japan support is closed today. My work is getting in the way. Can you help me?

  • devhornsofgold Az/devil (they/it/soul) (@devhornsofgold) reported

    bro it took me like 4 hours to upload everything onto dropbox and then the factory reset STILL didnt fix the ghost touches ?!??? i drenched my ipad in soap to get rid of hrease too btw

  • gdsmith gdsmith (@gdsmith) reported

    @LairdBarron 100% true. I lost pictures of my son from ages 2 to 4 when my phone went belly-up and I found that the automatic uploads to Dropbox had failed with no error message. My stuff is auto-backed up in numerous places, both physical and cloud-based, nowadays.

  • aacorbat Agustin Corbat (@aacorbat) reported

    @MushtaqBilalPhD I moved to Zotero a couple months ago for this same reason. I also noticed that it has less bugs and problems. The only con is its limited online storage. Some people worked around it by sharing the zotero folder through dropbox/drive/onedrive. Do you have any other advice?

  • BadHousesOfBrit Simon Canning (@BadHousesOfBrit) reported from Oxfordshire, England

    @Dropbox No, go work in a factory for minimum wage and no sunlight and other terrible working conditions

  • Td2Yl なお (@Td2Yl) reported

    @DropboxSupport I am a paid member. However, there is a problem that the capacity is not added. I want you to do something right now. The Japanese support is absent and it is hindering my work. Can you help me?

  • BeansInYourBum Beans (@BeansInYourBum) reported

    @ripeacsky Well it's a parody game in a way but yeah.. Disney.. I'll just take it down if they send a cease and desist but then who knows what happens next. Someone who isn't me might upload it to Dropbox or something and that's completely out of my hands

  • DMWills_ wills (@DMWills_) reported

    You host a press conference, its not streamed and you send the video file via DropBox? Why i have to sign in my credentials? No thanks. And yall gonna complain about no coverage. Smh.

  • KulshanBham Randall Petty (@KulshanBham) reported

    @DropboxSupport Are upcoming desktop client releases announced here? We're having a problem where automatic update hangs and syncing to our dropbox fails. I'd like to download and manually install stable releases before the automatic process

  • LadyCatHT Catriona Stewart (@LadyCatHT) reported

    @Jolloy23 As with anything weddings, I am a terrible rule of thumb. I don't mind how images are shared but if it's an embed then it's good to mention that at the top of the email as if it's down the bottom I might not get that far. Have seen DropBox links shared under email signatures!

  • JhonnyOpino Jhonny Opino (@JhonnyOpino) reported

    @Texas_Advocate @DropboxSupport Were you able to recover your accounts? Same problem here.

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