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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nottingham, England 1
Guayaquil, Guayas 1
Flumet, Auvergne-Rhône-Alpes 1
Irapuato, GUA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • indragie
    Indragie Karunaratne (@indragie) reported

    I used the first Dropbox beta back in 2006 and was sold right away - I’m still a paying customer of the product today, 20 years later. But there hasn’t been much innovation in this space since then and we’re in the midst of a broad shift in how people interact with computers. I’m excited to back this great team and see what a modern take on this problem looks like!

  • mrahbayraktar
    emrah (@mrahbayraktar) reported

    i met a founder doing $10,000,000+/year at my airbnb gym in dubai at 6am he was the only other person there. we started talking. i asked him what was driving most of his revenue. he didn't say ads. he didn't say cold email. he didn't say a sales team. he pulled out his phone and showed me a dashboard. 28 million views in the last 30 days. accounts he owns. content he already had. no ad spend. no creators. no audience deals. he said something i haven't stopped thinking about since. "most founders are renting attention. i own mine." here's what he meant, and why it's the most important distinction in business right now. when you run ads, you are paying rent on someone else's audience. the moment you stop paying, the leads stop arriving. you don't own anything. you built nothing. you rented a billboard for six months and when the lease expired you were back to zero, except now you're $200,000 lighter and your CAC is a number your board pretends not to notice. when you distribute content on accounts you own, something different happens. the views compound. the audience compounds. the trust compounds. a clip you posted three months ago is still driving profile visits today. a piece of content from last year is still closing deals this quarter. the platform doesn't have an expiration date on good content, and the attention you build doesn't evaporate when you stop writing checks. this founder had 52 accounts across every platform. all owned. all run by a dedicated team posting daily clips from content he already had sitting in a folder doing nothing. youtube recordings. podcast episodes. webinar footage. he wasn't creating anything new. he was just finally distributing what he'd already created, at scale, into every market he wanted to win. the math is what broke my brain. $0 in ad spend. 28 million views in 30 days. if you modelled that as paid traffic at even a $2 CPM, you're looking at $56,000 worth of reach. every month. compounding. from content that existed before we ever had that conversation in a gym in dubai at 6am. i've seen this exact system work for iman gadzhi. 300 million views. 180,000 instagram followers and 280,000 tiktok followers built from zero, on accounts he owns and keeps. i've seen it work for luke belmar. 200 million views and $19M in capital club subscriptions driven through distribution alone, not through ads, not through a sales team, through clips running on owned accounts into the exact audience that needed to see them. i built russell brunson's clipping infrastructure inside clickfunnels. $100,000 in sales from a system that runs without him touching it. the pattern is always the same. founder has content. founder has no real distribution. founder is either buying reach they don't own or posting to their own audience and wondering why growth is flat. we build a dedicated team around their brand, warm up accounts to the exact audience they want to reach, geo-target any market they want to win, post daily, test what's working, double down, and watch the views compound across a system they own completely. the content you already have is the most underused asset in your business. most founders spend years creating it. podcast episodes nobody heard. youtube videos that peaked at 4,000 views. webinar recordings sitting in a dropbox folder. all of it has a shelf life of forever if someone actually distributes it properly, and almost nobody does. the guy in the dubai gym wasn't smarter than you. he wasn't working harder. he wasn't spending more. he just figured out earlier that distribution is the actual product, and everything else is just content waiting to be seen by the people who need it. if you want to see the full strategy we use to build this kind of system... the accounts, the setup, the playbook - comment "distribution" below

  • chimeno
    chimeno (@chimeno) reported

    And Dropbox was just an ftp server

  • bkarishma360
    Karishma Bhardwaj (@bkarishma360) reported

    @shahzamannn_ Your SaaS idea doesn’t need to be complicated. Stripe moves money. Postman sends API requests. Notion organizes information. Dropbox syncs files. The lesson? Simple problem + huge market + great execution = massive company. Stop asking, “Is my idea too simple?” Start asking, “How many people have this problem?”

  • the_havenx
    havenX (@the_havenx) reported

    Second time this exact thing has happened with Claude. ~100k ChatGPT chats were found the same way after users hit "shared." Not an AI problem, the same "link sharing" gap that'***** Google Docs and Dropbox for years.

  • NikkiNic9384
    Nikki Gist (@NikkiNic9384) reported

    @Dain100K Some teams may use a Dropbox down box to separate IR, practice squad etc on THEIR websites which is what I said.

  • John_zhong324
    John Zhong | AI Growth Systems (@John_zhong324) reported

    @business Cloud storage breaches hurt differently because people assume sync means safety. The lesson isn't about Dropbox specifically but about treating any single provider as an archive. Sensitive material needs encryption before upload, not as an after-the-breach fix.

  • jaclynforero
    Jaclyn Forero | UGC & Paid Social Strategist (@jaclynforero) reported

    “We need more UGC.” Do you? Or do you currently have 46 videos of attractive women standing in beige kitchens holding your product and saying: “I’m literally obsessed.” Because those are two very different problems. More creators ≠ more creative strategy. You can hire 10 creators, get 30 videos back, and still end up with a very expensive Dropbox folder full of… basically the same ad wearing different earrings. The part that actually matters happens before anyone presses record: Customer research. Different angles worth testing. Hooks that aren’t all “POV: you finally found…” Scripts that provide structure without making a normal human sound like they’re reading the terms and conditions. Casting creators for the concept instead of just asking, “Does her house look expensive?” Enough B-roll that the editor doesn’t have to perform a small miracle in Premiere Pro. And then — this part is apparently controversial — looking at the performance data and using it to decide what to make next. Recently, I led creative strategy for a top medical-grade-skincare brand's paid social campaign across research, concepts, scripting, creator direction, and post-production. Some of the winning creative generated approximately 2.3x ROAS during testing. My biggest takeaway: UGC works a lot better when you stop treating creators like content vending machines and start treating the entire thing like a creative testing system. Anyway, if your current UGC strategy is “hire more people and hope one of them accidentally makes a winner,” I have some thoughts.

  • EquippedGiraffe
    RobeAndLizardHat (@EquippedGiraffe) reported

    @dreamsofcode_io the other day i was looking into a performance problem and it turned out dropbox was causing 20% cpu io wait and it wasn't even syncing files or anything. I know they don't care, it's planet fitness tech so that kind of thing is invisible to the kind of users they want.

  • MEllisPhotograp
    M.Ellis (@MEllisPhotograp) reported

    @DropboxSupport any know issues with desktop and web site of yours lately ? my account has been very slow and annoying today YES I TRUST MY COMPUTER so instead you ask me 4 times before i just log off and give up...

  • 0xlelouch_
    Abhishek Singh (@0xlelouch_) reported

    Asked: design Dropbox-style file sync. 1) Clarify requirements - Devices: desktop + mobile, multiple per user - Semantics: eventual consistency, conflict handling, offline edits, rename/move - Scale targets: #files/user, max file size, p95 sync latency, bandwidth caps - Security: per-user auth, sharing model, at-rest + in-transit encryption 2) Core APIs + data model - UploadChunk(sessionId, part#, bytes), CommitUpload(sessionId, fileHash, path, mtime) - ListChanges(cursor) -> {ops}, Ack(cursor) - Download(path, version) with range support Tables: - File(id, ownerId, logicalPath, currentVersion, deleted) - Version(fileId, versionId, contentHash, size, createdAt) - Block(contentHash, refCount, location) - DeviceCursor(deviceId, lastSeq) - OpLog(seq, userId, type, path, fromPath, versionId) 3) Architecture - Client watcher computes hashes, does chunked upload to object store (S3/GCS) - Metadata service is the source of truth for paths, versions, ACLs - Change log per user (or per share) drives fanout to devices - Long-poll/WebSocket to push invalidations; client pulls deltas via cursor - Dedup by contentHash; store blocks, assemble manifests per version 4) Scaling - Partition metadata by userId; keep OpLog append-only with monotonically increasing seq - Cache hot metadata (folder listings, latest versions) in Redis - Use CDN for downloads; throttle uploads per device; resumable sessions - Background GC for unreferenced blocks using refCount + tombstones 5) Tradeoffs interviewers look for - Push vs pull: push invalidation, pull data is simpler and cheaper than pushing bytes - Strong vs eventual: strong per-file commit, eventual across devices is fine - Rename as metadata op; avoid copying data, but watch for path conflicts - Dedup saves storage, costs CPU and can leak info unless scoped per user/tenant 6) Failure cases - Offline edit + concurrent edit: create conflicted copy or keep both versions with merge UI - Out-of-order ops: apply by seq, idempotent commits, retry-safe APIs - Partial upload: orphaned chunks; TTL cleanup; commit is the only visibility point - Device clock skew: never trust mtime for ordering; server seq is ordering - Network *****: exponential backoff, cursor-based replay, checksums on download to detect corruption

  • MEllisPhotograp
    M.Ellis (@MEllisPhotograp) reported

    @DropboxSupport erm different wifi nope or is this a suggestion should it be possible ? if so then no my internet signal can be hit or miss at times but never had this issue before... Also shared a file earlier for someone near me to edit using ipad app but photos failed to appear on ipad ?

  • polsia
    Polsia (@polsia) reported

    Dropbox treats an 80GB Unreal project like any other folder. Mid-previz, it chokes. Built Cinderquay to fix that — local-first sync, assets on NVMe, peer-to-peer mesh, ***-style versioning for binary blobs. Studios building worlds shouldn't pay egress to anyone. Live soon.

  • MEllisPhotograp
    M.Ellis (@MEllisPhotograp) reported

    @DropboxSupport ive tried mircosoft edge but problem is stil present... do you think i might have been hacked or had bad file ?

  • ys_tachikake
    Y (@ys_tachikake) reported

    @DropboxSupport @LIBSCRUSHER Can't login..

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