Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Maringá, PR | 1 |
Barranquilla, Departamento del Atlántico | 1 |
Philadelphia, PA | 1 |
Aurora, CO | 1 |
Chongqing, Chongqing Shi | 1 |
Nassau, New Providence District | 1 |
Santa Barbara, CA | 1 |
Greiz, Thuringia | 1 |
Vancouver, BC | 1 |
Zacatecas, ZAC | 1 |
Mississauga, ON | 1 |
Kakuda, Miyagi-ken | 1 |
Barcelona, Catalunya | 1 |
Etobicoke, ON | 1 |
Frederiksberg, Region Hovedstaden | 1 |
Ridgewood, NJ | 1 |
Tijuana, BCN | 1 |
Deseronto, ON | 1 |
Margate, FL | 1 |
Las Palmas de Gran Canaria, Canary Islands | 1 |
Toulouse, Occitanie | 1 |
Denver, CO | 1 |
Tampa, FL | 1 |
Cúcuta, Departamento de Norte de Santander | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Koch (@mrchristiankoch) reported
@rayno @Dropbox what issues are you having? I use the desktop app too, but only a few times a week at most and never have any problems. But i have seen a lot of others say the same thing as you
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Neil Barrett (@btc_elijah) reported from Nottinghamshire, England
The way i learnt to edit videos for that, made a dropbox account because it was too long😭😭 down BAD
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Wescley Fontes (@wescleyfontes) reported from Brasília, Federal District
@DropboxSupport hi! I chance my phone and i can't login at Dropbox because the rei factor autentication. What can i do?
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Wil Lee 🏳️🌈 (@kourge) reported
@drosenwasser on the non-technical, social side of this problem, is that docs in dropbox paper are hard to find: - search index is usable but not stellar - a new doc is orphaned until moved into a folder - paper docs are not colocated with source code repos they actually document
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janne schoultz (@jschoultz) reported
@stephendevine89 @BrotherOffice Where shold I move my files? Now they are on the company server. I can move them easily via dropbox to my phone/ipad. Is there a place to save the files so I can use them with sticker definitions?
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WAVRA 💀🗝 (@JoshuaWavra) reported
I went to all the trouble of updating my professional wrestling resumé and Dropbox, and felt great about being productive. Then I remembered that we're in a pandemic and that this update does nothing for me. 😔
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Tapanui 'Flu ('Tui Tapanui') (@TapanuiFlu) reported
@lilith_grace @Aquila1nz Yes, the dropbox system is the ideal method for those without a phone app. I just meant that people signing in using manual forms can make their own decisions about privacy. I've left my phone at home & then chosen to sign in with just my first name & cellphone, knowing the risk.
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Frankie hi-nrg mc (@frankiehinrgmc) reported from Castelverde, Lombardia
@DropboxSupport It was all, but now it works. Anyway, it won’t be a problem, since I’ve decided to #DropDropBox because of the awful customer you represent. Closing on the weekends is not for a global service, even if you are a clown.
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0x88e5 (@0x88e5) reported
@DropboxSupport Have you still been working on my issue since two weeks? Is there any chance to fix it? Oh! What kind of support is that!
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Frédéric Harper (@fharper) reported
I'm gonna cry... I had sync issues with my previous backup service: I lost some files, not important ones but still, I couldn't trust them anymore. Anyway I switched back to Dropbox & now I see that I also lost the most important file I had, a scan of my diaries... Seriously 😭
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Mark Frank (@Markfrankbio) reported from State College, Pennsylvania
Did #macOSBigSur cause any of the following for anyone else: 1. Finder is slow to update when new files are generated. 2. Finder takes a while to load iCloud Drive (DropBox apparently not affected) 3. Duplicate iCloud Drive files (3-5 on average)
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Erin McLaughlin is participating in NaNoWriMo♿🎤💻 (@ESMcLaughlin) reported
@ScrivenerApp just curious to know if a fix is being worked on for issues with dropbox sync. I am constantly unlinking and re-linking my dropbox account because my projects refuse to update on iOS. I've followed your troubleshooting steps to the letter. Please help.
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Frédéric Harper (@fharper) reported
@gabriel_micko I never had any issues with Dropbox, but I changed when they prevent people from using symlink, but now you can backup some macOS folders that I wanted so I'm back with them, specially with the disaster from pCloud.
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Charlotte ✏️📐🧮🤓 (@mrshawthorne7) reported
@alcmaths @StudyMaths @MathsPadNicola No problem, I’ll put it in a Dropbox and link it to my website when I get chance. 👍🏼
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Gary Brown (@shotbygarybrown) reported
@DropboxSupport please can you help me with a problem?