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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (45%)
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Sign in (37%)
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Glitches (7%)
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Game Crash (6%)
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Matchmaking (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Sign in | |
 Cahors |
Game Crash | |
 Lindlar |
Matchmaking | |
| Croydon |
Online Play | |
 Maringá |
Sign in | |
 Raleigh |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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愛 私に
(@___CFC___) reported
@EAHelp fix your ******* game it's not launching on PC.
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Field🎮🖥
(@FieldGaming_TV) reported
@EASPORTSFIFA @EAHelp nearly 2 hours worth of live chats closing without my issue being fixed. A very simple issue. Why? Fancy helping at all!?
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cnon
(@saluoui) reported
@EAHelp hi, i asked for a chat to resolve my problem but im still waiting. I want to unlink a wrong origin account on steam to play Apex Legends. Can you help me ?
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Couliybalyete
(@couliybalyete) reported
@TaKumiGSR @EAHelp Same problem
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Dallas Lawson
(@DallasLawson6) reported
@EA @EAHelp @TheSims Whenever I place down fences on the top of my house on the PS4, the game crashes. Is there a way I can get around the crash?
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Dawid.pudlo
(@DawidPudlo) reported
@EAHelp Hello There I have a problem in fifa 21 on PC Game doesen't work pls help me
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Flaezon
(@flaezon) reported
@Respawn @EAHelp I've been having issues since Feb 17 with package loses, my ping and download speed are fine. 30-35ms 100Mb/s. My IGN: Flaezon (PC). I have no connection issues with other games.
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Alejandro Guacaneme
(@AlejandroGuaca) reported
@EAHelp 2 times alex teixeira in the 2 "party bags", and it does not even show the panel, is that a game error or just bad luck?
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Jakob
(@Jakob71537156) reported
@DatFishFromNemo @EAHelp oh man... no problem on Webapp
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Trever
(@TRends705) reported
@EAHelp bought the great eight edition of HUT on PS4 and still haven’t received any of my packs. Do you know when this will be fixed? I heard it’s a known issue but haven’t heard anything yet about when it will be resolved.
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Tyler Collins
(@Tyler_Patrick90) reported
@EASPORTS_MUT That would be nice if I could even access my solos. Talked to people for 4 days straight @EAHelp and still no fix. Cmon.
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Agustin Nicolas
(@Agus_Nicolas98) reported
@nikvibritannia @EAHelp Could you solve the FIFA 21 problem? I have the same problem
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parma in the 90s
(@balabancause) reported
@EAHelp It hasn't, still can't login
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mystery gamer
(@Mysterygamer67) reported
@EAHelp Why oh why have the #PC #titanfall #Servers been down for months now, I have a game I cannot play, thanks for that, please fix this.
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Tim
(@AFCATim__) reported
@BanteringSnowf1 @EAHelp @J0SH0808 Same problem over here, i thought it was a guarenteed Future Stars pack.
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mufc 🇮🇪
(@mufc7365) reported
@EAHelp there's a problem and I think players should be compensated.
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Kully
(@Kully34490128) reported
@EAHelp Hey there, I'm reaching back out from my original response. Are you still able to receive some info from me regarding my problem?
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Irza Oxsya
(@IrzaOxsya) reported
from
Sathon, Bangkok
@PlayApex @EAHelp i have a missing apex pack from the battlepass. Please fix the issue.
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Sean Jones
(@TheRegista56) reported
@EAHelp @Kristian_Varis Can you answer my query please? I’ve sent hundreds of DMs re disconnect during squad battles.
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ItsSteveeT
(@SteveTodd1998) reported
@EAHelp @EASPORTSFIFA PLEASE FIX your friendly match matching on Xbox one I’m spending 5 minutes initiallzing and please fix goalkeepers can never save a chip shot games
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Mohammed Alhamdan
(@mo_alhamdan) reported
@nikvibritannia @EAHelp They didn’t respond to me yet on another issue
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Taboobat
(@taboobat) reported
@EAHelp my Apex Legends account was hacked and the attacker spent my in game currency ($60 worth) on items I don't want. I spoke with 3 different EA agents who gave varied reasons why they wouldn't help me, even though they could. Why is it so hard to get customer service?
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Andrew827
(@BMode827) reported
@EAHelp are servers down? I’m connected but cannot access community files to d/l rosters.
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Ttv-itryaquaaa
(@itryaquaaa) reported
@EASPORTSFIFA @EAHelp why dose it take so long to get a response back from the terms of service team I have been market banned unfairly please help
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George Githi
(@githi_githi2) reported
@EAHelp There's an issue with "passing through gate" NO GROUND PASSES. JUST OVERHEAD PASSES. fix that ASAP. THANKS. WHILE ON IT... FIX ALSO LOB PASS AND THROUGH LOB. AND THE BUTTON ISSUE. THROUGH LOB RESULTS INTO SHOOTING. REALLY ANNOYING.😠
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drew olanoff
(@yoda) reported
@EAHelp I’m getting a network error when trying to download community files on Madden for ps5 but my connection is fine.
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Ryan Anderson
(@RyanAnd44109924) reported
@Respawn @EAHelp Will I get 5 whole apex packs for being locked out of my account for 5 weeks with infinite loading screen? What’s considered reasonable compensation for my trouble there?
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Chip Ivany
(@KingChippa) reported
@EAHelp Hi, I’m having issues with my companion app. For some reason, my app doesn’t recognize my user login and I can’t view my MUT or my CFM leagues for Madden.
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Niklas
(@nikvibritannia) reported
@EAHelp Hello. Today, i opened my Rewards in Fifa 21. But now, i cant open the game anymore. Did you add something like a new patch that causes this problem? The problem: After clicking PLAY on Steam, the Launcher opens, but if i press Play in the Launcher, nothing happens.
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Christopher Villella
(@Christo19848384) reported
@EAHelp fix madden. Your game is terrible. Anyone can intercept the ball who are not even in the play. Worst madden ever. Can’t wait till there is another nfl game to crush yours