EA Games status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

• Online Play (45%)
• Sign in (34%)
• Game Crash (11%)
• Matchmaking (9%)
• Glitches (2%)

Live Outage Map

The most recent EA Games outage reports came from the following cities:

City	Problem Type	Report Time
Munich	Sign in	2 days ago
Birmingham	Online Play	2 days ago
Orléans	Matchmaking	2 days ago
Paris	Game Crash	3 days ago
Istres	Glitches	5 days ago
Cagnes-sur-Mer	Online Play	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jewishkid (@AdjustMindGames) reported 1 minute ago

  @Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!

• 
  Jimmie Collins (@OD_Metro97) reported 5 minutes ago

  @EAHelp why are the servers down for madden and college 26? Why didn’t you all update the community?

• 
  Akshay Shrivas (@ImAkshayShrivas) reported 5 minutes ago

  @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

• 
  Jacksoncreate (@jacksoncreate) reported 6 minutes ago

  @EAHelp 03/10, I bought 3100 NTD Apex Coin, = 11500 Apex Coin , then, Apex no send 11500 Coin to me, how to take care this problem ?!

• 
  Ross Milligan (@Ross_Milligan) reported 7 minutes ago

  @EAHelp Service is completely useless anyway, off you ****

• 
  Jonny Doe (@JonnyD16654) reported 8 minutes ago

  @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

• 
  Irene (@babe84_irene) reported 11 minutes ago

  I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

• 
  Mo Ward- 🇺🇸 #OnePlanetOnePeople 🇺🇸 (@MWardplus3) reported 11 minutes ago

  @Mone54T @EAHelp @TheSims That was my first thought, 👍👍 My second was, why am I still having issues loading to the Gallery, earlier it took 8 tries before it loaded. My last build went right away, so I thought it was finally fixed, guess not, 🤔

• 
  @SiriiFX (@SiriiFX) reported 11 minutes ago

  @EAHelp when I play apex legends ranked by myself I’m fine when I play with friends that are on ps5 I start to lag and I’m on xbox my packet loss is high and I my ping goes higher then I packet loss I have new experience this problem

• 
  zenkaiftw (@fwwkenkaiii) reported 12 minutes ago

  @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

• 
  Tyson Pchuk (@MutGodTyson) reported 14 minutes ago

  @EAHelp your Madden 26 servers won’t connect to PSN. PLEASE FIX THE GAME!!!!!! N

• 
  Bruno Godinho (@FlaNacao2019) reported 17 minutes ago

  @EAHelp @easportsfcbr/ Severe Input Delay & Lag After Title Update 1.5.3 (07/04/26) - PC Since the Title Update 1.5.3 released yesterday (April 7th), the game has become almost unplayable online for many PC players. Problem: Heavy input delay (3-10+ seconds) Slow motion gameplay

• 
  waingarth (@waingarth) reported 18 minutes ago

  hey @Steam_Support @EpicGames @EAHelp ye mfs are currently being hacked, might wanna do something before it goes from hearing about it from my friends to having it be a widespread issue.

• 
  çůmø (@lupesciu9) reported 19 minutes ago

  @EAHelp FIX SERVERS PLEASE

• 
  H.F. ® 🇸🇦 (@Hamad_dvb) reported 22 minutes ago

  @EAHelp there’s no way players are hardly trying to connect to a live chat with EA Help advisor!! I have been trying to connect with an advisor since the beginning of Israel, US, Iran due to a severe drop in my ping which prevented me from playing and losing a lot of in-game progress. This is truly disappointing! You’re stupid AI EA Help website kept asking me to read articles on troubleshooting without any benefits. I understand corporations now are depending on AI instead of real humans, but there must be an option to reach out to an advisor since. FYI. I am connecting to a high-quality internet service and have replaced my ethernet cable with no benefit. Please contact me asap.

• 
  Frittenbude (@Frittenbude187) reported 24 minutes ago

  @EAHelp @MaddenNFLDirect please fix your game i cant log in

• 
  长川 (@nfkqOo0Lqe6485) reported 26 minutes ago

  @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

• 
  Yusuf Acay (@yusufjr2727) reported 26 minutes ago

  @EAHelp I can't access the game in Türkiye, please fix it.

• 
  Lenticular' (@UnleashZED) reported 28 minutes ago

  @EAHelp there's a problem with the commentary in UT!!

• 
  Davidjrivera21@aol.com (@davidjrivera21) reported 28 minutes ago

  @EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?

• 
  𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported 29 minutes ago

  Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

• 
  Michał Zając (@MichalZajac61) reported 30 minutes ago

  @EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…

• 
  50grandtune (@iplay_4_keep) reported 32 minutes ago

  @EAHelp server down psn allmight50grand

• 
  H (@SolicitorSpurs) reported 32 minutes ago

  @EASPORTSFC @EASPORTS HOW CAN I HAVE 76 ITEMS IN MY SBC STORAGE, BUT SEARCH FINDS NO RESULT. FIX YOUR GAME. @EAHelp

• 
  That ***** (@IonGotIt7777) reported 43 minutes ago

  @EAHelp everytime I go to load my game The Sims 4 it’s saying failed to launch game “An error on our end cause the launch to fail, try again a little later.” It’s been saying that for the last hour. What’s going on??

• 
  Jason Troia (@PGHsportsfan360) reported 45 minutes ago

  @EAHelp @EAHelp my FC keep crashing out. I was playing squad battles. I just won a penalty shootout and the game crashed. I sent an error report. It's BS I got hit with a loss!!

• 
  That ***** (@IonGotIt7777) reported 47 minutes ago

  @EAHelp Soooooooo why yall haven’t fixed the failed launch game issue ??

• 
  Mr77 (@WengersLostSon) reported 49 minutes ago

  Every other day there’s always some sort of bs maintenance going on fix your ******* servers mannnn @EAHelp @EASPORTSFC

• 
  Tulky (@Tulky178512) reported 49 minutes ago

  @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

• 
  ᶠᵃʳˢᵏᵒ (@Farsko11) reported 55 minutes ago

  @EAHelp fix middle east server we cant play proclubs we buy a lot of money on the game this is bullshit 3 weeks we cant play