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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (57%)
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Online Play (32%)
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Glitches (5%)
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Game Crash (3%)
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Matchmaking (3%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Sign in | |
 Los Angeles |
Sign in | |
| Nutley |
Sign in | |
 Cuernavaca |
Sign in | |
 Istanbul |
Online Play | |
| Columbus |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Name cannot be blank
(@Das_Gimps) reported
Yo @PlayApex @EAHelp how about you fix your auto fill system. This **** has been broken for months. I queued three times 2 of those times I didn’t get a teammate.
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Sj
(@Sj68627894) reported
@EAHelp What right direction mate its been 45 days done i should get my account back instead I don’t have it I messaged so many time no reply whats this slow service sir ? Its been 45 days it should automatically be off ?
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The Indian Professor
(@ElProfesorIndio) reported
@EAFIFAMOBILE @EAHelp Can't you fix anything? You are just ******* mental peace around. Matchmaking sucks, your market sucks you bid for 6.5 million and all my 21.8 million gets bid out there. Your ************* h2h crashes in between, vsa got so many cheaters there. Part 1.
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i_fusiion
(@cryptoimpudicus) reported
Hey @EAHelp I have been waiting for 2 months now for my missing item and your customer service is asking me to wait longer. How long does it take to "investigate" a case? Can I have an answer to that?
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achmad fahroulrozy
(@AFahroulrozy) reported
@EAHelp thanks for fixing the problem 🙏
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Rami
(@RMUINYEG) reported
@Basegodak47 @AskEASupport getting the same error
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Sj
(@Sj68627894) reported
@EAHelp you gotta help me ea this is really annoying 45 days are up and still not my account back pls can you fix this??
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Azlan Hoona
(@AzlanHoona) reported
After the content update for utots my games has not been opening since and All my data is getting exhausted around 3gb used by the game and it still won't load Please fix it My ingame id is warrior @EAHelp
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Valfođr
(@bolligerj_vafud) reported
@EAFIFADirect @EAHelp When are you going to fix career mode international matches? I get called up and then no games even appear, it just Sims through to the next season match, and nothing appears in the calendar. Is it because I chose iceland?
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s.
(@simsaddict2020) reported
@EAHelp my sims plants keep dying!!! Fix this bug! 🤬🤬
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alex.navaznou
(@navaznou) reported
@EASPORTSNBALM and @EAHelp, you should to make backup. The latest update is a BS. Shot release 20% - missed, release 22% - missed, release 24% - missed, and that’s 2 days from all accounts and all teammates has such problems. Every day / every update you did this POS (💩) worse.
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@manoj1995
(@Manojkhedkar141) reported
@EAHelp login problem help please
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Bobby Turkalino
(@boobyflaps) reported
@EAHelp I just restarted my pc and it seemed to fix it, thank you though
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Joshua Deck
(@JDeck394) reported
@EAHelp it would sure be nice if I went to contact support (to help me combine my old account because stupid EA play made me make a new one and I want access to my games to be all in one account) and it actually worked instead of giving me an error message. 6 hours now
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Izzy Wings
(@izzywings) reported
@CJR215 @EAHelp That was my exact issue. Try entering your email in all lowercase, it worked for me!
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Kar King
(@KarKing25) reported
@EAHelp I am having issues with my account. Every time I finish a game I get disconnected from ultimate team and it says I quit the game early so I get a DNF notice
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Juan S. Uzuriaga
(@JuanAtHome) reported
Hi @EASPORTSFIFA and @EAHelp , one of the main reasons to buy Fifa 21 was to play with my created players in national team squads in normal kick off mode, but they don´t show up to be called up. Please fix this inmediately or give me my money back. How can I request legal action?
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⚔️PrOUdD@ddYBL@de⚔️
(@syski36) reported
@EAHelp is there an issue with Servers for BF4??
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Mark Ayres
(@virus490) reported
@EAHelp is there an issue with being able to find friends on @PlayApex ? If so, do we know when it’ll be fixed?
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Daniel González
(@dgonzalezj94) reported
@EAHelp Fortunately, the wait paid off, and the game is playable again. As a recommendation, I should say that you at EA should be more aware of server crowding, because I think it was the main problem today and the probable cause of the fail. Thanks however 4 the support. Best regards!!
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𝖕𝖚𝖙 𝖒𝖊 𝖎𝖓 𝖙𝖍𝖊 𝖌𝖗𝖔𝖚𝖓𝖉
(@maximumedgey) reported
@MikoHayashi @EAHelp @EAHelp I'm having the same issue
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Sj
(@Sj68627894) reported
@EAHelp @EASPORTSFIFA Ea this is a joke my banned should be off by yesterday but its still there and I can’t log in ultimate team it was for 45 days from 26th april it should be off by now i went on it but its still says it’s suspended can you pls fix it ea !!
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Aimer001
(@Aimer_valo) reported
When I play Battlefield 5 for pc with pad, the viewpoint rotates. Is there any way to fix this bug? @EAHelp
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Devilishjack
(@Devilishjack1) reported
@EAHelp I appreciate you getting back to me but yeah I think it's broken I bearly have 4k kills across all my legends combined yet the game places me with press and players that have over 30k kills and 20kill game badge? I don't understand that at all
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🏳️⚧️💀Nova💀🏳️⚧️
(@NovaC609) reported
Hey @EAHelp I bought two $25 cash cards and typed in the code and did everything properly, but it says it's unable to process my request. Anything I can do to fix this issue?
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Brian Barnaik
(@yisignup) reported
@EAHelp Not a problem at all, thanks for the reply! Very excited for the game and I'm sure I'll have no problem getting this game twice
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Ash shields goth 🦈s & 🐈s
(@SecretTrashlyn) reported
@EA @Steam @EAHelp you want to comment on the above and possibly help out my girlfriend you closed the account of over an error on Steam's part that is affecting thousands?
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Northenclaw
(@_NorthernClaw) reported
@EAHelp my brother downloaded the game, and he GameShares with me and it says he's a trial player. Is there any fix?
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Daniel González
(@dgonzalezj94) reported
@EAHelp Hey Owen. Happily the connection was restored after several hours. Don't know if it was a server issue or something (I think it was crowded because UTOTS). Tried without success the router restart and the troubleshooting guide, so I decided to wait.
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Christian
(@chrisanchez1998) reported
@EAHelp I'm losing connection for every BF4 server that I join after a few minutes of playing. No Wi-Fi/connection issues.