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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (43%)
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Online Play (34%)
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Glitches (9%)
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Game Crash (9%)
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Matchmaking (4%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Janesville | Online Play | |
Athens | Game Crash | |
Kamen | Glitches | |
Kendal | Glitches | |
Frederico Westphalen | Glitches | |
São Paulo | Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Gibson
(@GibsonSamstrum) reported
Just lost a game of champs because of a bug in FIFA @EAHelp @EASPORTSFIFA FIX YOUR GAME #FIFA21
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fred talon
(@talon_fred) reported
@EAHelp Fut 21 is trash, can you fix the game please? Or just cancel all your stupid patches, the game feels worse and worse. Is the average age working for you like 5 years old? It would explain a lot
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Omar Chakroun
(@OmarChakroun8) reported
@EAFIFADirect @EAHelp If it was about transferring coins or breaking the rules, they would ban you in less than 24hours. But when you get hacked and they steal your players (worth 17M), the EA missing content team take 5 months to get you back your players. @EAHelp please fix it.
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Carlos Sahajdacñy
(@C_Sahajdacny) reported
@EAHelp The temporary workaround was to install the game via the Ea Play Desktop client and not from the Xbox Game pass client.. But now, the problem has been FIXED.
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WhattheFUT
(@FutWhatthe) reported
@EAFIFADirect @EAHelp Sort your flippin' lag out. Why do I have to wait until past midnight uk time to have a smooth game?!?!?!?!
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Leander96
(@Leander123451) reported
@EAHelp @expendion And now respond the real issue here @EAHelp
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JQ Peñaloza
(@JqPenaloza) reported
@EAHelp i cant look a ticket that i send for account problems help
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OneTerm45
(@cedrocket) reported
@EAHelp any server issues with tapped out? Haven't been able to login all morning.
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Jonathan Bukey
(@Jon_Bukey) reported
@Albob875 @EAHelp Same exact issue. Were you able to get it taken care of?
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lewis wall
(@lewis_wall) reported
So I watched 3 hours 40 minutes of the FSG tournament but the ‘system’ on registers 26 minutes? What a joke and terrible customer service as always @EAHelp
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LorenzoFonseca
(@joaolourfonseca) reported
@EASPORTSFIFA @EAHelp am having a massive rave in front of your HQs when fifa points are banned coz maybe then you’ll fix this **** game. How does baresi with 99 pens not take one penalty in the shootout. How ******** are you so blind to things like this, all you do is ban.
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Jose Marenco
(@JoseMarencoMx) reported
@EAHelp I cant seem to login via EA Desktop so my xbox account can be linked to game pass. It keeps telling me that my EA credentials have expired and need to be updated, but I have switch my password many times already and still cant link it.
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james
(@leanfourreal) reported
@EAHelp It wasn’t even my download speed the issue is with the actual origin client. If i pause my download it gives me no option to unpause it until i completely reset the launcher. Please just fix origin launcher it’s bad
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Omar Chakroun
(@OmarChakroun8) reported
@Castro1021 If it was about transferring coins or breaking the rules, they would ban you in less than 24hours. But when you get hacked and they steal your players (worth 17M), the EA missing content team take 5 months to get you back your players. @EAHelp please fix it.
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tolosdomi
(@tolosdomi) reported
@EAHelp I cannot get in contact with support. No "Get a Call" Option is available. I just want to fix my account it should not be this hard.
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Omar Chakroun
(@OmarChakroun8) reported
@UltimateTeamUK If it was about transferring coins or breaking the rules, they would ban you in less than 24hours. But when you get hacked and they steal your players (worth 17M), the EA missing content team take 5 months to get you back your players. @EAHelp please fix it.
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Andrew Lewis
(@Kytori95) reported
@djsnake81 @EAHelp Has your xbox gamer tag been linked to this or another account before? If so they have a stupid policy where you can't relink it.... I have the same problem and they unlinked it from mine without telling me this was the case.
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Louis
(@HappyLoubear) reported
@EAHelp hi! I'm having a slight issue with accessing EA Play through Game Pass for PC. My accounts are linked, but when I click install, EA Desktop opens up and shows me the subscription options. Please could you help? No rush!
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Real_Branzz
(@real_branzz) reported
@EAHelp Can you please fix the player career mode bugs.
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Conner
(@connersinclair) reported
@EAHelp It seems myself and many others are suffering from a problem that only allows us to connect a single account from Epic, Xbox, Amazon, etc, once in a lifetime. Is this something you are currently fixing? It seems many of your users are trying to get clarity on the subject.
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Logan
(@Loganmac_17) reported
@EAHelp I have an issue when trying to buy FIFA points can you help?
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Qrusher14242
(@qrusher14242) reported
@EAHelp any help with gamepass users who had an old xbox id linked, who cant link their new xbox id to the same EA account? Get the error that only one xbox id can be linked an EA account, which seems like a strange limitation.
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Omar Chakroun
(@OmarChakroun8) reported
@RunTheFUTMarket If it was about transferring coins or breaking the rules, they would ban you in less than 24hours. But when you get hacked and they steal your players (worth 17M), the EA missing content team take 5 months to get you back your players. @EAHelp please fix it.
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Toxic_ Px
(@PxToxic) reported
@EAHelp a reply about my ultimate team and Apex accounts getting wiped would be nice maybe fix apex servers as well been waiting over 24hrs for a rep
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Andrew Lewis
(@Kytori95) reported
@djsnake81 @EAHelp I've been since told by a more competent EA member that it's a known issue they are working on. That is if it's the same gamer tag, if it's a different one then you're outa luck.
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thijs
(@thijs03013) reported
@EAHelp fix you ******* game man. I am playing after update a new game. It is not that difficult to make a normal game
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Betr
(@Betr17995963) reported
@EAHelp the bug in Apex where you can crash any server has f'ed me. I go into a ranked game, it gets crashed, I then join a casual pubs game, and then leave that game after I die, it gives me no reminder of an abandon penalty, but then makes me lose 200 rp. That happened 2x. Hlp?
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Omar Chakroun
(@OmarChakroun8) reported
@EASPORTSFIFA If it was about transferring coins or breaking the rules, they would ban you in less than 24hours. But when you get hacked and they steal your players (worth 17M), the EA missing content team take 5 months to get you back your players. @EAHelp please fix it.
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Joe Pain
(@JoePain9) reported
@EAHelp Can i have some help Every time i try to open a pack, claim a sbc player or got into the game i get black screened and the only way to fix is to resart the gane. But even after that it happens all over again.
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Eporion
(@EporionYT) reported
@EAHelp Hey, thanks for answering. At the moment I'm not dealing with this problem since it's a very inconsistent one. Sometimes it happens other times it doesn't. I've noticed that when it happens it's usually when you start the game and it started after the last patch on march 10th