EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bari, Puglia 4
Merlo, BA 4
Collierville, TN 2
San Antonio, TX 2
London, England 2
Frankfurt am Main, Hessen 2
Paris, Île-de-France 2
Leeds, England 2
Beckum, NRW 1
Mérignac, Nouvelle-Aquitaine 1
Glasgow, Scotland 1
Stockholm, Stockholm 1
Ludhiāna, PB 1
Gudivāda, AP 1
Madrid, Comunidad de Madrid 1
Salem, OR 1
Grumo Appula, Puglia 1
Lebanon, TN 1
Lodi, OH 1
Cadiz, Andalucía 1
Ashburn, VA 1
Lokeren, Flanders 1
Daphne, AL 1
Staveley, England 1
Rome, Lazio 1
Chicago, IL 1
Reynoldsburg, OH 1
Atlanta, GA 1
Riyadh, Minţaqat ar Riyāḑ 1
Hilden, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • WonAndOnlyDeuce TheOneAndOnlyDeuce (@WonAndOnlyDeuce) reported

    @EAHelp I can't login to the fifa21 companion app or the web app, as it keeps telling me I don't have an account set up. Can you please fix this issue?

  • Lee82692777 Lee (@Lee82692777) reported

    @EAHelp Hi, I’ve been waiting for an update on my hacked Ultimate Team account for over a month now and the service on your online chat is awful. Can you help?

  • asheheartthrob ✨🌲 ashe 🌲✨ (@asheheartthrob) reported

    @EAHelp about 10 minutes after i posted the tweet the error code stopped and i was able to purchase through the app on my pc. however i’m still unable to log in through the origin website on my pc. Any idea why?

  • HereIAm88 Ka Mags (@HereIAm88) reported

    @EASPORTSFIFA @EAHelp the lag on FIFA on ps5 is awful. Unplayable we even have a LAN cable in . Disgrace the amount of money and my pad spends on it and can’t even play it .

  • Spurgify Brett (@Spurgify) reported

    @EASPORTS_MUT Anyone else experiencing extreme lag issues? Me and my friend sniper are have both lagged out or got “desynced” twice, out of one game it kicked him but not me and then it proceeded to lag the entire game AND our opponents talked about it lagging too. @EAHelp

  • hoonyism 👾 nini | D-230 (@hoonyism) reported

    (1/2) @EAHelp, please help 😭 I've been trying to login to my Origin, but it says my credentials have expired. I would reset my password if I could, but I no longer have access to the email I used to make my account (I used my first ever email that I made in like 2012, and I have

  • AnthonyVa42 Anthony Brockman (@AnthonyVa42) reported

    Wow @PlayApex @EAHelp watching the algs tourney for 2.5mill+ and just watched a team lose a player while valk alt. The player when threw the map and was stuck... fix your game. Sad to see

  • RPartytime Partytime⁷: GET IT LET IT ROLL🧈 (@RPartytime) reported

    @EAHelp, one of your advisors said that I had a duplicate charge on Paypal (one pending) due to an issue on the server and the advisor I spoke to today was incredibly rude and dismissive. I'm not satisfied with his response and want to fully get to the bottom of this.

  • VivaVaclav VivaVaclav (@VivaVaclav) reported

    @Runtheiconmarkt @EAFIFADirect @EAHelp Fix the companion and web app

  • davidoddy DavidOddy (@davidoddy) reported

    @EAHelp Hi, I can’t log in to my Companion App. Is there a problem with it?

  • ivanRod82560193 ivan Alvarado (@ivanRod82560193) reported

    @rafaaaaaaa32 @EAFIFADirect @EAHelp So for now we can play check our teams on the console version while they fix the problem

  • IHeartNY85 Cat (@IHeartNY85) reported

    @TheSims @EAHelp having gameplay issues with the new Sims 4 decorator pack. I can’t find any jobs as the briefcase doesn’t appear in the career panel 😬😭

  • m3l1sm4 melisma (@m3l1sm4) reported

    @EAHelp I'm having issues with #Sims4 #DreamHomeDecorator it's not showing specific text in-game relating to the pack, i.e. gig hours, client budget. And also the client Sims are never at home when I visit. I have disabled mods, removed mods, etc. and hasn't changed anything.

  • Shoko841 Shoko84 (@Shoko841) reported

    @EAHelp @X4Hamster We're still having issues, at least, my friend and I when playing ranked near Ruby 3 / Diamond.

  • hasunoob1 Hasunoob (@hasunoob1) reported

    @EAHelp I understand, but I contacted the support and they gave me an answer that they had verified that it was an error, that my account would be unbanned again (Apex Legends), 1 month after that and I am still the same

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