EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bari, Puglia 5
Merlo, BA 4
San Antonio, TX 2
London, England 2
Frankfurt am Main, Hessen 2
Paris, Île-de-France 2
Leeds, England 2
Gudivāda, AP 1
Madrid, Comunidad de Madrid 1
Salem, OR 1
Grumo Appula, Puglia 1
Lebanon, TN 1
Lodi, OH 1
Cadiz, Andalucía 1
Ashburn, VA 1
Lokeren, Flanders 1
Daphne, AL 1
Staveley, England 1
Rome, Lazio 1
Chicago, IL 1
Reynoldsburg, OH 1
Atlanta, GA 1
Riyadh, Minţaqat ar Riyāḑ 1
Hilden, NRW 1
Oslo, Oslo County 1
Upper Darby, PA 1
Palo del Colle, Puglia 1
Chillicothe, IL 1
Milan, Lombardia 1
Dampremy, Wallonia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • _iamspaceman IΛmSpΛcemΛn (@_iamspaceman) reported

    @PlayApex @EAHelp are we investigating this guys?! It’s literally every game and I’m watching multiple people crash 😕

  • Gombre531 Gunnerson (@Gombre531) reported

    @EAHelp @EASPORTS_MUT @MaddenNFLDirect when will the “our servers cannot process your request at this time” error be patched I haven’t been able to play for a week now

  • uguuraslan Uğur (@uguuraslan) reported

    @ftd83 @EAHelp I have the same problem and I can't find the solution😖😖

  • James94833403 James (@James94833403) reported

    @EAHelp I just bought madden and it won’t let me play ultimate team challenges it says ( our servers cannot process your request at this time. Please try again later) are the servers down or something else wrong plz help

  • harishmehra1438 Harish mehra (@harishmehra1438) reported

    @EAFIFAMOBILE hey @EAHelp @EAFIFAMOBILE , I had been spending whatever I got from day 1 without collecting and I was on progress 17 when I slept last night and now the game is showing that my progress is 0. Can you please fix it... I spent before today not today

  • mdigital189 DMdigital189 (@mdigital189) reported

    FUT23 Companion App keeps saying Login Unavailable. Anyone else seeing this? @EAHelp @EAFIFADirect

  • Wintersolja19 Guglielmo (@Wintersolja19) reported

    @EAFIFAMOBILE @EAHelp me and many players had trouble with wasted tokens and milestones. Is it possible to get a refund??

  • CristianValvePR Cristian Valverde (@CristianValvePR) reported

    @SWTOR I've been waiting a day for the subscription I paid for on Steam to be activated. My account is linked to the swotor account (I shouldn't have had this problem) I've called and they don't answer, I've talked to @EAhelp, and nothing. I just want the subscription that I paid

  • daddykool74 daddy kool (@daddykool74) reported

    @EAMaddenNFL Im so frustrated right now my Madden 23 Mut is still saying servers cannot process your request at this time.. Try again later.. I been having this problem for over a week now.. Im so Frustrated!!! When @EASPORTS_MUT @EAHelp going to fix this issue

  • VegetaSan9271 Nathan Willis (@VegetaSan9271) reported

    @EAHelp currently experiencing some lack of communication via email. 4 days, 4 different people and still yet to get anywhere with my issue do you wanna pull your socks up and actually help your customers?

  • ThaSameOleG SmuuvDaBarber (@ThaSameOleG) reported

    @EAMaddenNFL @MaddenNFLDirect @EAHelp I have 4 losses in H2H from disconnecting before the game even stars. I would be undefeated on a 7 game win streak. Fix this raggedy ****

  • _livelovebrandi Dr. Strange (@_livelovebrandi) reported

    @EAHelp @MaddenNFLDirect Is there a fix for the error code “servers cannot process your request…” been locked out of mut for several days now

  • blaze_quakes Blaze Quakes (@blaze_quakes) reported

    @EAHelp I wasnt having ANY big problem till today when i was trying to download a game it went wonky and now i cant log back in

  • Lizandloaf Liz (@Lizandloaf) reported

    @EAHelp I’m trying to buy the new sims kit but it’s saying that $6.99 + $2.10 in taxes is going to cost $16.99 Is anyone else having this problem? #thesims4 #simskit

  • Tenpoundnutsack JG3 (@Tenpoundnutsack) reported

    @MaddenNFLDirect @EAHelp Bought this game like 10 days ago, still have not been able to connect to EA live. No other Ea game has this problem for me. Your customer support line operator Swati5 S was extremely unhelpful. Can y’all please help me fix this

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