EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Le Havre, Normandy | 1 |
| Lubumbashi, Upper Katanga | 1 |
| Troyes, ACAL | 1 |
| Brisbane, QLD | 2 |
| Casablanca, Casablanca-Settat | 1 |
| Rostock, Mecklenburg-Vorpommern | 1 |
| La Châtre, Centre | 1 |
| Arnage, Pays de la Loire | 1 |
| Paris, Île-de-France | 2 |
| Curitiba, PR | 1 |
| Cambrai, Hauts-de-France | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| New Delhi, NCT | 1 |
| Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes | 1 |
| Lamego, Viseu | 1 |
| Angers, Pays de la Loire | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| La Ferté-Bernard, Pays de la Loire | 1 |
| Strasbourg, ACAL | 1 |
| Argenteuil, Île-de-France | 1 |
| Brunoy, Île-de-France | 1 |
| Noé, Occitanie | 1 |
| Bayon, ACAL | 1 |
| Cergy, Île-de-France | 2 |
| Nevers, Bourgogne-Franche-Comté | 1 |
| Citry, Île-de-France | 1 |
| Guadalajara, JAL | 1 |
| Bondy, Île-de-France | 1 |
| Madrid, Madrid | 1 |
| Lille, Hauts-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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🌙 (@keeLesh_FPS) reported@PlayApex I get ce Errors when i start the Game cant Play anymore any help? @EAHelp
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Deckie (@Deck1e_) reported@EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?
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nnnvvv222 (@nnnvvv222) reported@EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?
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Josh (@joshsterdee) reported@EAHelp fix your servers
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impudent ***** (@fondduchateau) reported@EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.
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𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reportedWhy is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!
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🍥小仙女吃桃王 (@FZTDW_T) reported@EAHelp My EA account is broken. Every time I restart my PC or close the EA app, it forces me to reset my password. It also automatically unlinks my Steam account. I cannot use your website (Error 404/500). Please DM me.
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. (@GhostFaceEco) reported@eahelp @EAMaddenNFL @EASPORTS Madden 27 crashes and doesn’t let me get into franchise league after simming fix your game
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Krzysztof Sitarz (@Krzysztof13073) reported@EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues
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GreyFerret (@GreyFerret26) reportedDid #ApexLegends fix their matchmaking? No matter how much I lose with less than 100 dmg (over 20 matches in a row), I was playing against the same tryhards with statistics better than mine 10 or 100 times. EACH MATCH. Did you fix it? @PlayApex @EAHelp
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B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reportedDo you guys plan to fix ea servers within the next year @EAHelp
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ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported@EAHelp FIX YOUR MADDEN SERVERS
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Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
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Wagner Bustamante (@1bustamanteof) reportedI’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.
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C J (@itsceelos) reported@RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.