EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Addlestone, England 1
Las Piñas, National Capital Region 1
Weert, lb 1
Atlanta, GA 1
Quito, Provincia de Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Bretagne 1
Cuiabá, MT 1
Liverpool, England 1
Middlesbrough, England 1
Sakskøbing, Region Sjælland 1
De Smet, SD 1
Basildon, England 1
Auburndale, FL 1
Russellville, KY 1
Melbourne, VIC 1
Balasore, OR 1
Paranaque City, Calabarzon 1
Wrexham, Wales 1
São Paulo, SP 1
Oxford, England 1
Paris, Île-de-France 1
Pizzale, Lombardia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • cartibetter09 carti better (@cartibetter09) reported

    @EAHelp do you even have a terms of service team or is it just bots?

  • ZoneRadi omar (@ZoneRadi) reported

    @EAHelp It doesn't let me upload the crash dump file that the game tells me to upload

  • okclee lee heddlesten (@okclee) reported

    @EAHelp madden 23 has been stuck on the music screen since 12/28. How do I fix? I can't even get to the menu.

  • Filia122 Filia12 (@Filia122) reported

    @EAHelp hello I have been unable to log in since in the morning. Have tried changed my passwords as suggested but still not working. It says my credentials are incorrect or have expired. Please help me on this. What is goinh on?

  • B39552832B Liam B (@B39552832B) reported

    @EAHelp @EAHelp Is the app currently working? I am getting a 500 error when trying to login?

  • faizrob faiz (@faizrob) reported

    @EAHelp please fix the lag i’ve experienced after the tott update, its so unplayable for vsa & h2h

  • HadToHappn Lugene Parker #Fire Todd Clowning (@HadToHappn) reported

    @EAHelp I have a real issue with my progress with games not transferring from xbox one to xbox series x. Been trying to get help for a week now

  • ASridasyam Amartya Sridasyam (@ASridasyam) reported

    @EAHelp Origin tells me that my credentials are wrong every time i reset my pwd,pls fix this

  • Tjprice14 Tyler (@Tjprice14) reported

    @MaddenNFLDirect @EAHelp I JUST BOUGHT THE GAME AND I LITERALLY CANNOT GAIN XP OR PROGRESS IN MUT IN ANY WAY. “Error. Unable to retieve your objectives progression information from EA servers at this time.” I just bought the game and I literally do not have access to H2H because of this. Someone help!!!

  • treshboat Ariandra Akbar (@treshboat) reported

    @EAHelp hello, so this morning i tried to login to my account and then it said that “your credentials are incorrect or have expired, please try again or reset your password” i couldnt get in so i clicked reset my password, after 30 minutes waited theres nothing on my email,fixpls

  • Gamingkili03 Kili (@Gamingkili03) reported

    @EAFIFADirect @EAHelp How long until you fix the crahses when opening a pack I really hope that you never encounter a security threat

  • SportsDynamics9 🙏 (@SportsDynamics9) reported

    @EAHelp i just contacted you and you seem to have fixed my problem. but i have gotten negative escrow again and i don’t know what i’m doing wrong.

  • treshboat Ariandra Akbar (@treshboat) reported

    @Filia122 @EAHelp I just make tweet about it, they asked me to contact them from DM, then problem solved

  • Kacper51002388 KryptoKraniki (@Kacper51002388) reported

    @EAHelp Hi, still need help with login. Messaged You already

  • cartibetter09 carti better (@cartibetter09) reported

    @EAHelp is there any way I can talk to the terms of service team so I can see what goes through their mind while looking through their cases?

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