EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bari, Puglia 5
Merlo, BA 4
Frankfurt am Main, Hessen 2
Paris, Île-de-France 2
Leeds, England 2
Matino, Puglia 2
Hamburg, HH 2
Sakskøbing, Region Sjælland 2
Passos, MG 2
Lodi, OH 1
Cadiz, Andalucía 1
Ashburn, VA 1
Lokeren, Flanders 1
Daphne, AL 1
Staveley, England 1
Rome, Lazio 1
Chicago, IL 1
Reynoldsburg, OH 1
Atlanta, GA 1
Riyadh, Minţaqat ar Riyāḑ 1
Hilden, NRW 1
Oslo, Oslo County 1
Upper Darby, PA 1
Palo del Colle, Puglia 1
Chillicothe, IL 1
Milan, Lombardia 1
Dampremy, Wallonia 1
Buenos Aires, CF 1
Rendsburg, Schleswig-Holstein 1
London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • dynamit90656096 dynamitekid (@dynamit90656096) reported

    @EAHelp @candytatsmcr Can you please look into the ufc 4 failed to load session, or unable to find opponent issue. Many aren’t able to play online for over a day and there’s no word from you guys or anything

  • SpectralPoptart Ghosty (@SpectralPoptart) reported

    @EAHelp While you're at it. Fix the apex legends twitch drops too. Lots of people been waiting a month for their horizon skin, including myself.

  • LiamDowson_55 Liam Dowson (@LiamDowson_55) reported

    @EAHelp Yep it’s happening all the time, from the 1st minute till the 90th minute I’m lagging, this never used to happen so I don’t know what it is

  • Etienne_Di Etienne (@Etienne_Di) reported

    @EAHelp Hello, I tried to enter my instant gaming code several times but there was an error. Once put the code is considered already in use. I contacted you by mp thank you for agreeing to answer me.

  • footie_freddie snowy szn 🥶 (@footie_freddie) reported

    @EAHelp @LiamDowson_55 Please tell someone to fix auto blocks and stop giving out untradable packs. I know it’s not your fault personally Neil but this game is getting so unfun to play

  • BitterDan Dan Anderson (@BitterDan) reported

    @illocas1 @EAHelp I spent about 10 hours troubleshooting the game over several days with both EA and Playstation before giving up. The chat funciones were not working and the autobot resolved nothing. It was a complete failure in your support and now I am booted from the system for life.

  • LiamDowson_55 Liam Dowson (@LiamDowson_55) reported

    @EAHelp and also it’s came back as a 91/100, I’m currently in a game right now, before the game started it was showing 20-40 ping, I’ve been lagging all game

  • Exultion Exultion (@Exultion) reported

    @EAHelp I think it was server issues, after 2-3 hours it went back to normal.

  • MaddenDeuces Madden Deuces (@MaddenDeuces) reported

    "CONNECTION ERROR: Unable to connect to EA Server." Not again. @EAMaddenNFL @EAHelp #Madden21 #MaddenNFL21

  • SabriH95539111 SabriH (@SabriH95539111) reported

    @EAHelp @crinrict Hi. I'm having an issues with the Sims 4. Origin loads, you press play and it just goes back to the origin screen. No sign of the game loading at all.

  • UDleagueCapital UD Capital (@UDleagueCapital) reported

    I have to say, pretty sure being told by @EAHelp that when the majority of a CFM is experiencing disconnect issues that it's our boxes and not the servers is a pretty bold stance. I think the shortsighted nature of making money from MUT has really gone to their heads.

  • AJaen10 Adrià Jaén Tasquer (@AJaen10) reported

    @EAHelp Since Friday afternoon in ps4, ultimate team has not worked for me. I was kicking out of futchampions matches, and the transfer market is blocked. Sometimes the fifa points tab goes black. Nobdoy gives me a solution. What is the problem @EAFIFAMOBILE. For other users work well

  • TotallydubbedHD TotallydubbedHD (@TotallydubbedHD) reported

    @EAHelp It would seem that I cannot get a refund via @Steam as I played the game for over 2 hours. Is that your 'Great Game' guarantee? As I'm failing in seeing it. I want a refund, your game is broken.

  • Live1Kd KD_Live1 (@Live1Kd) reported

    @MaddenNFLDirect @EASPORTS_MUT @EAHelp still not receiving drops for Madden 21 they stopped recently and I didn't get a Derwin James token even though I watched I contacted EA help(69750265) and they said it was a Twitch issue but Twitch says it's the developer. "Help Please"

  • AydinIbrahimo11 POLOROSSI02 (@AydinIbrahimo11) reported

    @EAHelp You guys are meant to be multi millon dollar company and you can't fix a little ******* server issue ******* ****

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