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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tourcoing, Hauts-de-France 1
Gladbeck, NRW 1
Santurtzi, Basque Country 1
Ciudad Apodaca, NLE 1
Ashington, England 1
Naucalpan de Juárez, MEX 1
Munich, Bavaria 1
Birmingham, England 1
Orléans, Centre 1
Paris, Île-de-France 2
Istres, Provence-Alpes-Côte d'Azur 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Belfast, Northern Ireland 1
Ecatepec de Morelos, MEX 1
Tarbes, Occitanie 1
Perth, WA 1
Bristol, England 1
Peyriac-de-Mer, Occitanie 1
Cambrils, Catalonia 1
Alameda, CA 1
New Iberia, LA 1
Gänserndorf, Lower Austria 1
Beverley, England 1
Matino, Apulia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Melbourne, VIC 1
Dandridge, TN 1
Amadora, Lisbon 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • JonnyD16654
    Jonny Doe (@JonnyD16654) reported

    @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

  • ironman__stark
    Ironman (@ironman__stark) reported

    I opened a draft, got a walkout player, after a sudden a content update it disappeared😡 (26-03-26, ~13:20 PM). Your customer service says nothing happened without proper checking it's unacceptable. Please restore my player ASAP. UID: 1076022383970820096 @EAHelp @EASFCMOBILE

  • ReformMatt2000
    Matt ➡️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 | #VoteReformUK ➡️ (@ReformMatt2000) reported

    @EAHelp FC 26 keeps crashing. Fix the ******* game!😡🤬

  • itsceelos
    C J (@itsceelos) reported

    @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

  • Fuduli10
    Fuduli (@Fuduli10) reported

    @FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.

  • delecruz02
    Jay (@delecruz02) reported

    @EAHelp Why is shoulder barge not working for me in fc 26 I have advanced defending on and when I press or hold x my players don’t do anything

  • birolazar22
    ‘Birol (@birolazar22) reported

    @ShaherHaya000 @EAHelp @FC26 I am having the same issue. Have you found a solution?

  • unjustfridge
    The Fridge (@unjustfridge) reported

    @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

  • advancedstats23
    B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported

    Do you guys plan to fix ea servers within the next year @EAHelp

  • _callambennett
    Callam Bennett (@_callambennett) reported

    @elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part

  • Farsko11
    ᶠᵃʳˢᵏᵒ (@Farsko11) reported

    @EAHelp Fix the middle east server we cant play the ******* game on proclubs

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

  • djtarran
    Dave Tarran (@djtarran) reported

    @EAHelp @EASFCDirect @EASPORTSFC Your game is unplayable!! Its been like this for weeks now, I can take a day or 2 but its been weeks! I'd hoped the update was to fix it! Buying and selling, sbcs, searching players, buying/opening packs all freeze the menu for a minute!

  • WolfiPr
    Wolfgang Prüger (@WolfiPr) reported

    @EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.

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