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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Le Havre, Normandy 1
Lubumbashi, Upper Katanga 1
Troyes, ACAL 1
Brisbane, QLD 2
Casablanca, Casablanca-Settat 1
Rostock, Mecklenburg-Vorpommern 1
La Châtre, Centre 1
Arnage, Pays de la Loire 1
Paris, Île-de-France 2
Curitiba, PR 1
Cambrai, Hauts-de-France 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
New Delhi, NCT 1
Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes 1
Lamego, Viseu 1
Angers, Pays de la Loire 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
La Ferté-Bernard, Pays de la Loire 1
Strasbourg, ACAL 1
Argenteuil, Île-de-France 1
Brunoy, Île-de-France 1
Noé, Occitanie 1
Bayon, ACAL 1
Cergy, Île-de-France 2
Nevers, Bourgogne-Franche-Comté 1
Citry, Île-de-France 1
Guadalajara, JAL 1
Bondy, Île-de-France 1
Madrid, Madrid 1
Lille, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EA @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

  • VRS_Ninja
    VRS_Ninja (@VRS_Ninja) reported

    @ApexLiveComms @EAHelp Can yall actually fix ur game dude?

  • NFLoholic
    Ari O (@NFLoholic) reported

    @MaddenNFLDirect @EAHelp My Madden26 mobile overall went down from like 4150 to 3845. Second time has happened. I lost players and some had attributes decreased. All after the maintenance yall did. Fix my team please. So much work to build it up. Geez @EAHelp me! UID# 58154169. Is it even possible?

  • nfkqOo0Lqe6485
    长川 (@nfkqOo0Lqe6485) reported

    @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

  • RickSinkoe
    RagnaRick (@RickSinkoe) reported

    @EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…

  • MatthewBlock10
    Matthew Block (@MatthewBlock10) reported

    @AskEASupport Why’s madden 27s pass blocking so broken got guys running right through

  • wajeh_7
    wajeh_7 (@wajeh_7) reported

    @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

  • oglea071
    Aidan Ogle (@oglea071) reported

    @EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases

  • GeneSimpson75
    Carl Simpson (@GeneSimpson75) reported

    @DrSteinmanTTV @EAHelp Look at the products.... cash grab, crash slab, screw the gamers, they're a greedy bunch anymore... They look at our reports & complaints as us, just wanting to steal from them. They constantly treat me like I'm trying to get over on them, I've about had enough of it... #retire

  • cserediuc
    Corneliu Serediuc (@cserediuc) reported

    @StefanCodrea2 @EAHelp @EAHelpOfficial_ Had same issue, KOCHTECH01 on TELEGRAM sorted it.

  • iMutazzz
    Mutaz (@iMutazzz) reported

    @EAHelp My Battlefield 6 on PS5 freezes every time just before jumping in REDSEC. All other game modes work. I tested another PSN account on the same PS5 and REDSEC works fine there. This issue only affects my account. Please investigate. Thank you.

  • suli435265
    Sultan (@suli435265) reported

    @Manta_Made @EAHelp Heads up, Miles_techz1 can resolve this issue.

  • McginnesSeth
    Seth McGinnes (@McginnesSeth) reported

    @EAHelp Fix your dog💩 servers!

  • goat25266
    Khalid Ali (@goat25266) reported

    Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

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