EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pointe-à-Pitre, Guadeloupe | 1 |
| Bari, Apulia | 1 |
| Paris, Île-de-France | 4 |
| Aubervilliers, Île-de-France | 1 |
| Périgueux, Nouvelle-Aquitaine | 1 |
| Taipei, Taiwan | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Giberville, Normandy | 1 |
| Naaldwijk, zh | 1 |
| L'Hospitalet de Llobregat, Catalonia | 1 |
| Gatton, QLD | 2 |
| Melbourne, VIC | 2 |
| Kansas City, MO | 1 |
| Oaxaca, OAX | 1 |
| Township of Evan, KS | 1 |
| Rayong, Rayong | 1 |
| Tourcoing, Hauts-de-France | 1 |
| Gladbeck, NRW | 1 |
| Santurtzi, Basque Country | 1 |
| Ciudad Apodaca, NLE | 1 |
| Ashington, England | 1 |
| Naucalpan de Juárez, MEX | 1 |
| Munich, Bavaria | 1 |
| Birmingham, England | 1 |
| Orléans, Centre | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur | 1 |
| Belfast, Northern Ireland | 1 |
| Ecatepec de Morelos, MEX | 1 |
| Tarbes, Occitanie | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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النمله اليمنيه🇾🇪(اسمي نواف) (@MR_ANT1) reported@EAHelp @EASPORTS two times yesterday and now my opponent disconnected and i get a disconnected message and i lose the game and my progress two times my streak of winning is lost cuz of this problem and i can't get in touch with a support agent i need HELP
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ᶠᵃʳˢᵏᵒ (@Farsko11) reported@EAHelp Fix the middle east server we cant play the ******* game on proclubs
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R Zen (@RZen91006429) reported@EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!
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Chandresh (@PanchasaraUS) reported@dmartinez_1980 @NFSNL @EAHelp I tried every possible fix from sign out from Game Center, Re Install App, Restart. Even VPN. Not fixed. This issue suddenly happened overnight. Is there official server maintenance or something?
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Mino Gaming (@Minarchick42) reported@EAHelp @Battlefield @EAPlaytesting I got the link to join BF Labs but the Playtesting site is down and won't open the sign in page. I only have another day to sign in PLEASE HELP!!!
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charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reportedthe @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat
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ADEl (@ADElhamdan91) reported@EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me
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busta bust (@bust_busta) reported@EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.
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SuperbowlMvpHurts 🧊🦅🧊 (@JalenPercs1) reported@EAHelp Why can’t I buy the“ultimate legends token pack”? It says “an issue has occurred, please try again later. Contact customer service if the issue continues to occur. Also fix your game. There is a serious glitch in the sugar rush h2h game mode with safeties. Put in some effort
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Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!
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Superultrajorge (@superultrajorge) reported@EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please
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Everything 2A 🇺🇸 (@everything2A) reported@EAHelp where is the Virginia server? The Oregon server is insufferable lag.
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Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
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ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported@EAHelp FIX THE MADDEN SERVERS
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Richard (@Richard71873905) reported@EAHelp My game constantly says Our servers cannot process your request at this time. Please try again later. It's been doing it for days now. Restarted it same thing. Everything on my side is good. Its ea's problem. Please help thank you
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