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EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cambrils, Catalonia 1
Alameda, CA 1
New Iberia, LA 1
Gänserndorf, Lower Austria 1
Beverley, England 1
Matino, Apulia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Melbourne, VIC 1
Dandridge, TN 1
Amadora, Lisbon 1
Pompano Beach, FL 1
Paris, Île-de-France 1
Wigan, England 1
Addlestone, England 1
Las Piñas, Metro Manila 1
Weert, lb 1
Atlanta, GA 1
Quito, Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Brittany 1
Cuiabá, MT 1
Liverpool, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Keith42773510
    Keith (@Keith42773510) reported

    @heymanokok @EAHelp @EASPORTS_MUT Got the same problem but on FIFA, is it that easy to hack someone EA account. I saw a lot of people got their account hacked even when they had login verification on. And the waiting time for them to solve our problem is unacceptable.

  • Realtech22020
    Recovery Team (@Realtech22020) reported

    @fredcasco1 @EAHelp Send me direct message I will fix it

  • LeoRitsuu
    Leo (@LeoRitsuu) reported

    @EAHelp Thanks for responding but as of now I haven’t had any issues with apex. My packet loss has been at 2 or 4 not bad but not the best but when I made that tweet my packet loss was at 30 wich is terrible. But if I have that problem again I will make sure to tweet

  • hbreja
    hardik breja (@hbreja) reported

    @EAHelp I have reached out to them but they won’t tell me why this happened to me and when they can fix this, and tots is starting this week so it’s a disaster & I’m really disappointed with the support I’ve got.Cause i won’t be able to prepare properly for the promo and i might miss out

  • MaxKaneGuitar
    Max Kane (@MaxKaneGuitar) reported

    @EAHelp i got an email saying my Apex Legends account on PC was banned. I believe this was done in error as I've never cheated, & I rarely, if ever play on PC (mainly play on PS4) Im not sure if my account was hacked as I have 2FA turned on. I submitted a ticket as well.

  • Hyojun3436
    Hyojun (@Hyojun3436) reported

    @EAHelp hey, I just logged into origin to play star wars battlefront2, but when I logged on, all of my data were gone as well as losing all of my origin points. How can I fix this problem?

  • jonasmortens
    Jonas Mortensen (@jonasmortens) reported

    @EAHelp Hi! I have been disconnected several times playing fut champs or rivals, and im being disconnected when im 5-1 up and its the last minutes of the game!! This is going to affect my rewards! I hope you can Fix this and give me correct awards...

  • glennb91
    Glenn Baird (@glennb91) reported from Moneymore, Northern Ireland

    @EAHelp what is it with the speed up lag on FIFA 21 on the PS5?!!!!!!!

  • _ShinyCroc_
    ShinyCroc 🏳️‍🌈 (@_ShinyCroc_) reported

    @EAHelp I just downloaded to start playing @EAStarWars on Battlefront 2 on my PC for my first time but it shows me with error 721. Can you help me with this?

  • CmDuncan
    CMDuncan (@CmDuncan) reported

    @EAHelp @OhlroggePhil Lets talk about it in private? Stop lying to everyone and making out they are the problem. Your cheap efforts are the problem. Horrible company. Profits is the only motivation, a good reliable product is an after thought

  • nicholasbaldeo1
    @mvpchieko (@nicholasbaldeo1) reported

    @EAHelp why the ******* mother **** do I have players with 125+ acceleration and speed and ******* players with 85 pace can out run my players what ******** is wrong with this ******* game fix this **** please what the fk do we have to do fo you to fix h2h

  • JamesFenwick90
    James Fenwick (@JamesFenwick90) reported

    @EASPORTSFIFA @EAHelp #FIFA21 full connection in lobby then absolutely game breaking lag in game. Making it actually impossible to play. Not my connection and only started Saturday. What's going on ?

  • kobe1643
    Kobe1643 (@kobe1643) reported

    @EAHelp The problem is that the game did not freeze! The game was running even after the disconnection, only the connection between EA servers and stadia went off!

  • martin73291034
    martin (@martin73291034) reported

    @EAHelp will apex bring back the 3rd anniversary and chaos theory event? because i was unable to play during that time due to a login bug and code net error and when i asked for help customer support told me to wait

  • Chalicus
    Ernest Chalimoniuk (@Chalicus) reported

    @EAHelp @slo_mo_10 Same problem

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