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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guadalajara, JAL 1
Bondy, Île-de-France 1
Brisbane, QLD 1
Madrid, Madrid 1
Lille, Hauts-de-France 1
Bristol, England 1
Cayenne, Guyane 1
Arras, Hauts-de-France 1
Cergy, Île-de-France 1
Manchester, England 1
Vinneuf, Bourgogne-Franche-Comté 1
Launaguet, Occitanie 1
Meyzieu, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 6
Brussels, Brussels Capital 1
Bourgoin-Jallieu, Auvergne-Rhône-Alpes 1
Nice, Provence-Alpes-Côte d'Azur 1
Saint-Omer, Hauts-de-France 1
Toulouse, Occitanie 1
Sydney, NSW 2
Singapore, Central Singapore 1
Olite, Navarre 1
Mantes-la-Jolie, Île-de-France 1
Pointe-à-Pitre, Guadeloupe 1
Bari, Apulia 1
Aubervilliers, Île-de-France 1
Périgueux, Nouvelle-Aquitaine 1
Taipei, Taiwan 1
Göppingen, Baden-Württemberg 1
Giberville, Normandy 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • JaxMeinicke
    Jax Meinicke (@JaxMeinicke) reported

    @Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.

  • LiamGM90
    LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported

    @EAHelp @EASPORTSFC @EASFCDirect Slow ******* servers On #FC26 Seriously get this problem SORTED BY 9pm tonight cause I want to my SQBs later thank U !!!!

  • TheoPotter45131
    Theo Potter (@TheoPotter45131) reported

    @EAHelp @EASPORTS @DoonansNDragons I hit Rank 1 (15 wins) but a server crash at the final whistle blocked my rewards. I've finished all my games so I'm stuck. Case #245744688 has the photo proof of the 15/15 screen attached. Could you please flag this for a manual sync so the rewards trigger thank

  • ItchyFreckle
    😁 (@ItchyFreckle) reported

    @EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.

  • iam_samoria
    𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported

    Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

  • bigjon_25
    jon ward (@bigjon_25) reported

    @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

  • stretch504
    ⚜504Stretch⚜ (@stretch504) reported

    @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

  • Visual_Fears
    Peter (@Visual_Fears) reported

    @EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    Please fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp

  • B_LxckedN
    Brandon®🤒💧 (@B_LxckedN) reported

    @EAHelp @MaddenNFLDirect Bought the season pass from the store and didn’t give it then bought it again and it took a total of 3000 points . Plz fix

  • TheKopTalk
    TheAnfieldGuy (@TheKopTalk) reported

    @EAHelp my FUT account is broken. Everytime I try go on stores, I have something to deal with and it’s a badge, I try put it on and it says something wrong, PS5 please help

  • superultrajorge
    Superultrajorge (@superultrajorge) reported

    @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

  • yldrmfevzican
    fevzi can yıldırım (@yldrmfevzican) reported

    I've been experiencing connection issues in EA FC 26's Ultimate Team game mode for about two days now, and all the solutions I've tried have failed. I need help. @EAHelp

  • ZAzBXa0kuW46190
    ぷーちぇる💙 (@ZAzBXa0kuW46190) reported

    @EAHelp Hurry up and fix the server.

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