EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint-Omer, Hauts-de-France | 1 |
| Toulouse, Occitanie | 1 |
| Sydney, NSW | 2 |
| Paris, Île-de-France | 6 |
| Singapore, Central Singapore | 1 |
| Olite, Navarre | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Bari, Apulia | 1 |
| Aubervilliers, Île-de-France | 1 |
| Périgueux, Nouvelle-Aquitaine | 1 |
| Taipei, Taiwan | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Giberville, Normandy | 1 |
| Naaldwijk, zh | 1 |
| L'Hospitalet de Llobregat, Catalonia | 1 |
| Gatton, QLD | 2 |
| Melbourne, VIC | 2 |
| Kansas City, MO | 1 |
| Oaxaca, OAX | 1 |
| Township of Evan, KS | 1 |
| Rayong, Rayong | 1 |
| Tourcoing, Hauts-de-France | 1 |
| Gladbeck, NRW | 1 |
| Santurtzi, Basque Country | 1 |
| Ciudad Apodaca, NLE | 1 |
| Ashington, England | 1 |
| Naucalpan de Juárez, MEX | 1 |
| Munich, Bavaria | 1 |
| Birmingham, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Wagner Bustamante (@1bustamanteof) reportedI’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.
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TheAnfieldGuy (@TheKopTalk) reported@EAHelp my FUT account is broken. Everytime I try go on stores, I have something to deal with and it’s a badge, I try put it on and it says something wrong, PS5 please help
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impudent ***** (@fondduchateau) reported@EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.
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Deckie (@Deck1e_) reported@EAHelp @EAHelp if there is a way to fix this but also make that game counted as a win for me or is that not possible cause it was on a ultimate gauntlet game?
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De MYSTéRIO (@MysterioDeYT) reported@EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.
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Mofut (@Mofut89) reported@JeyRuiiz @easportsfces The community cannot stay silent while loyal players are banned for technical glitches. It’s time to stand together and demand a fix! @EAHelp
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Umut Savaş (@iumut18) reported@jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.
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Faruk Ahlat (@FarukAhlat3) reportedThird denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan
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IRGC NEWS ™ (@IRANGUARDCORPSE) reported@ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs
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Joshua (@Joshualsgr) reported@EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.
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Jax Meinicke (@JaxMeinicke) reported@Zazaleaft5vp @EAHelp Experienced this issue; TysonNerd on X delivered.
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CC Ry4N (@anubhavmaitra) reported@EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.
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Wolfgang Prüger (@WolfiPr) reported@EASFCDirect @EAHelp @EASPORTSFC This game would be much better, if you idiots would fix key things like gameplay and matchmaking. Perfect round in gauntlet is impossible for me bc despite having a bad form in "friendlies", I am still getting matched against elite players.
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Devi Singh (@GodblessRAS) reported@EASPORTSFC @EASPORTS @EAHelp 2.This has happened multiple times in a row, and as a result, I have unfairly lost my attempts/rewards without even getting into gameplay. This appears to be a server-side issue affecting live events, not my connection. I expect a fair resolution
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R Zen (@RZen91006429) reported@EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!
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