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EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vinneuf, Bourgogne-Franche-Comté 1
Launaguet, Occitanie 1
Meyzieu, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 7
Brussels, Brussels Capital 1
Bourgoin-Jallieu, Auvergne-Rhône-Alpes 1
Nice, Provence-Alpes-Côte d'Azur 1
Saint-Omer, Hauts-de-France 1
Toulouse, Occitanie 1
Sydney, NSW 2
Singapore, Central Singapore 1
Olite, Navarre 1
Mantes-la-Jolie, Île-de-France 1
Pointe-à-Pitre, Guadeloupe 1
Bari, Apulia 1
Aubervilliers, Île-de-France 1
Périgueux, Nouvelle-Aquitaine 1
Taipei, Taiwan 1
Göppingen, Baden-Württemberg 1
Giberville, Normandy 1
Naaldwijk, zh 1
L'Hospitalet de Llobregat, Catalonia 1
Gatton, QLD 2
Melbourne, VIC 2
Kansas City, MO 1
Oaxaca, OAX 1
Township of Evan, KS 1
Rayong, Rayong 1
Tourcoing, Hauts-de-France 1
Gladbeck, NRW 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Elliotboy45
    Elliot (@Elliotboy45) reported

    @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

  • mjcrane33
    Matt Crane (@mjcrane33) reported

    @EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!

  • BDubs__94
    Brett Webster (@BDubs__94) reported

    @EASPORTS_MUT @EAHelp I haven’t gotten my makerights and I logged in everyday the whole time this server issue has been going on

  • joshsterdee
    Josh (@joshsterdee) reported

    @EAHelp fix your servers

  • fi6623
    Charlie Field (@fi6623) reported

    @EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!

  • BeardownDoc
    RWC (@BeardownDoc) reported

    @EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company

  • ADElhamdan91
    ADEl (@ADElhamdan91) reported

    @EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me

  • RickSinkoe
    RagnaRick (@RickSinkoe) reported

    @EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…

  • RZen91006429
    R Zen (@RZen91006429) reported

    @EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!

  • nishantrathi82
    Nishant rathi (@nishantrathi82) reported

    @EASPORTSFC @EASFCDirect @EAHelp Alert don't play this game it's a scam and completely broken. Last playable player I packed was during thanks giving, as I don't pay any money to EA they don't give anything to me. Don't buy fc27, don't fall for fake claims by influencers. Completely bycot

  • Horus_TV1
    Horus TV1 (@Horus_TV1) reported

    @EAHelp @ApexLiveComms @PlayApex I had extreme FPS drops! I think it is related to shader chach related to the Axel Premium skin! I removed it and entered firing range, the FPS suddenly became stable! I put it again, it also remained stable! Is this the problem? I have i9-14900K

  • RickSinkoe
    RagnaRick (@RickSinkoe) reported

    @EAHelp @EASPORTS_MUT @EASPORTS What in the actual hell is going on with your servers.. A total lack of communication, no service and still no way to play the game. It’s really frustrating that I can’t play a game I Bought due to ur company’s incompetence! Fix ur servers!🤬😤😡

  • keeLesh_FPS
    🌙 (@keeLesh_FPS) reported

    @PlayApex I get ce Errors when i start the Game cant Play anymore any help? @EAHelp

  • njerrina
    gojo sensei (@njerrina) reported

    @EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please

  • fwwkenkaiii
    zenkaiftw (@fwwkenkaiii) reported

    @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

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