EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bari, Puglia 5
Merlo, BA 4
London, England 2
Frankfurt am Main, Hessen 2
Paris, Île-de-France 2
Leeds, England 2
Matino, Puglia 2
Hamburg, HH 2
Sakskøbing, Region Sjælland 2
Madrid, Comunidad de Madrid 1
Salem, OR 1
Grumo Appula, Puglia 1
Lebanon, TN 1
Lodi, OH 1
Cadiz, Andalucía 1
Ashburn, VA 1
Lokeren, Flanders 1
Daphne, AL 1
Staveley, England 1
Rome, Lazio 1
Chicago, IL 1
Reynoldsburg, OH 1
Atlanta, GA 1
Riyadh, Minţaqat ar Riyāḑ 1
Hilden, NRW 1
Oslo, Oslo County 1
Upper Darby, PA 1
Palo del Colle, Puglia 1
Chillicothe, IL 1
Milan, Lombardia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • callunasims Calluna (@callunasims) reported

    @TheSims @EAHelp I'm still having this issue and every time I try to submit a ticket via my phone it won't let me click on anything 🙃 I can't submit a ticket if the website to do so isn't working, can I?

  • titus_aparici Titus Aparici (@titus_aparici) reported

    I can't create a ticket on EA Help website. My wife has the Sims 4: Cottage Living download issue. It says "Unavailable", and in the game itself, "You already own this", and also "Download to use". We purchased this on Friday, 22nd July. @EAHelp @TheSims

  • Poz38QoE5X2E99I Him. (@Poz38QoE5X2E99I) reported

    @EAHelp @JedTimmins It isn't a simple connection issue. Players are getting mass-DDoS'd.

  • zepeto99999 wan (@zepeto99999) reported

    @EAHelp I can’t sign in my EA account PLEASE HELP ME :THANKS YOU

  • PistachioLemon1 PistachioLemonade (@PistachioLemon1) reported

    @EAHelp Hi :) my problem has been solved already because i contacted yesterday ea chat. everything is already working :)

  • MvP02268115 MvP (@MvP02268115) reported

    @EAHelp @kailyngrace95_ @EAHelp could you please stop responding that it was resolved? I've gotten direct assistance twice through the link you guys give in case we still have problems and was told twice as well that the problem is still going on for a lot of us and that we have to wait...

  • _Falpal_ Namnori (@_Falpal_) reported

    @EAHelp Hi, Origin is not accepting my password (hacked?) and I don't receive the mail to reset it. I have had the same problems months ago. Why does nobody fix this? I need to reset my password, so please help. Thanks

  • cjcarrizo42 Christian Carrizo (@cjcarrizo42) reported

    @EAHelp @kylebriiant Hey I'm having some trouble with lag in @PlayApex Ok now that I have your attention, TF2 is broken. Please fix it.

  • suckitbabysuck1 OG Kings Canyon Lord since Feb 5 2019. (@suckitbabysuck1) reported

    @EAHelp, pls tell @ApexLegends and @Respawn to fix the ******* skill base matchmaking in the game, it ******* sucks

  • xXChampersXx Sir Champers back on the Battlefield (@xXChampersXx) reported

    @VisionedAcorn @Battlefield @EAHelp As far as I know the source code that was leaked still hasn't been sold, so anyone saying they have BF2042 cheats/hacks are just scamming people atm. Having said that if the source code gets sold then its a bigger issue, but prob scamming atm.

  • Debs19971 Deborahmosca is leaving for Mt. Komorebi (@Debs19971) reported

    I'm trying to gift something on Origin. We have set the same country, pack is on their wishlist. Still, I get error code [rif. #56003]. Anyone knows how to fix this? it's not #CottageLiving btw. @EAHelp

  • KCrumbs95 Oli Kendall (@KCrumbs95) reported

    @EAHelp I'm Stuck in a Pro Club and whenever I try promote another player too manager the whole game crashes, I'm stuck in the club and it won't let me leave or promote anyone else as manager too leave ! ... I've reported the issue

  • merexery mar ☾ (@merexery) reported

    @EAHelp I originally thought it was an issue with a mod, so I've tried removing all my mods, clearing my cache & tried to repair the game through Origin. I also tried starting a brand new save, but with no luck.

  • Tokisaki888 Tokisaki (@Tokisaki888) reported

    @EAHelp I'm having this high CPU usage & stuttering during game playing apex since genesis update, there is still no fix to this issue? i'm really having a bad time playing this game right now

  • SanskarShinde15 Sanskar Shinde (@SanskarShinde15) reported

    @EAHelp I think u should see some solution over this problem

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