EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dublin, Leinster 2
Athens, OH 2
Prenton, England 2
Paducah, KY 1
Gustavo Adolfo Madero, CDMX 1
Tulsa, OK 1
Offenburg, Baden-Württemberg Region 1
Lyon, Auvergne-Rhône-Alpes 1
Wolfsburg, Lower Saxony 1
Berlin, Land Berlin 1
Guadalajara, JAL 1
Zapopan, JAL 1
Munich, Bavaria 1
Janesville, IA 1
Kamen, NRW 1
Kendal, England 1
Frederico Westphalen, RS 1
São Paulo, SP 1
Manchester, England 1
Dunstable, England 1
Winston-Salem, NC 1
Edson, AB 1
Bishkek, Gorod Bishkek 1
Ruse, Oblast Ruse 1
Higashinaganuma, Tokyo Prefecture 1
Calgary, AB 1
Bünde, NRW 1
Bogotá, Distrito Capital de Bogotá 1
Cariacica, ES 1
Santiago de Compostela, Galicia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • bzhaubert Bzh Aubert (@bzhaubert) reported

    @EAHelp Thanks. I test it on FIFA 19. It seems good. I re-dowload NHL 21 Sunday evening after the week of games. i hope this will fix the ping tuning problem. I will come back to you if necessary.

  • guilhermebdsa18 Guilherme (@guilhermebdsa18) reported

    @EAHelp The problem with the dual entitlement is due to the ea play subscription. I could only play the trial version of ps5 and when it ended I couldn't play it anymore. Therefore I tried to cancel my subscription and had to wait until today. Now I have my full ps5 fifa 21 game

  • matigonzales163 Matias (@matigonzales163) reported

    @EAHelp I am having problems with my account Could you please help me in the dm’s

  • JonoBennisonPNE Jono Bennison (@JonoBennisonPNE) reported

    @tibo75299237 @EAHelp Same here mate we are trying to play pro clubs and having the same issue.

  • A1ab22 A1ab2 (@A1ab22) reported

    @matigonzales163 @EAHelp Why what is your problem

  • TheLordPegasus Lord Pegasus (@TheLordPegasus) reported

    Hello @EAHelp does Anthem not work on the PS4 anymore? Keep getting thrown into connection problem prompts despite relaunching repeatedly.

  • A1ab22 A1ab2 (@A1ab22) reported

    @EAHelp PLEASE FIXXXXXXXXX YOUR GAME EVERY TIME I JOIN GAME AND I WIN IN FIRST HALF THEN IT DISCONNECT ME AND SAY “you have to sign back into your PlayStation account” and it return me to the fifa 21 main menu!!!!!!!! Help please!!!😡😡

  • cessna_nick Nick Cessna (@cessna_nick) reported

    @EAHelp @Brheb3 I am having this problem too! I am on PS4

  • PastorFredSZN Jack 🇾🇪 (@PastorFredSZN) reported

    @EAHelp won’t let me play past gen fifa with my pal any fix?

  • 2gmcnabb Grant McNabb (@2gmcnabb) reported

    @EAHelp Hello, every time I try to load into FIFA Ultimate Team, I get an error code, I have tried restarting my xbox and my internet and nothing is working.

  • nicknickinson nicknickinson (@nicknickinson) reported

    @EAHelp any fix? The game is completely unplayable and my record is being ruined.

  • mattifcbm Matti (@mattifcbm) reported

    @EASPORTSFIFA @EAHelp i quicksold my kante and i can't get him back .... fix it

  • MuhSPATULA MY SPATULA (@MuhSPATULA) reported

    @EAHelp Not sure if the last request got buried in the pile, but I'm getting the Online pass required issue in Mass Effect 3 after ending the origin access subscription at the time.

  • CuzLufc73 James Cousins LUFC 💛💙 (@CuzLufc73) reported

    @EAFIFAMOBILE @EAHelp I can't play the EPL event and you're giving me NO HELP. I open tickets for help and you take DAYS to reply. Disgraceful customer service

  • joaolourfonseca LorenzoFonseca (@joaolourfonseca) reported

    @EAHelp the Belgium finisher objective is glitched you imbeciles always get it wrong. Joke of a company, criminal to sell such a broken product

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