EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bari, Puglia 5
Merlo, BA 4
Frankfurt am Main, Hessen 2
Paris, Île-de-France 2
Leeds, England 2
Matino, Puglia 2
Hamburg, HH 2
Sakskøbing, Region Sjælland 2
Lodi, OH 1
Cadiz, Andalucía 1
Ashburn, VA 1
Lokeren, Flanders 1
Daphne, AL 1
Staveley, England 1
Rome, Lazio 1
Chicago, IL 1
Reynoldsburg, OH 1
Atlanta, GA 1
Riyadh, Minţaqat ar Riyāḑ 1
Hilden, NRW 1
Oslo, Oslo County 1
Upper Darby, PA 1
Palo del Colle, Puglia 1
Chillicothe, IL 1
Milan, Lombardia 1
Dampremy, Wallonia 1
Buenos Aires, CF 1
Rendsburg, Schleswig-Holstein 1
London, England 1
Manassas, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • PandaBear3542 PandaBear3542 (@PandaBear3542) reported

    @EA @EAHelp better fix what's going on in your app I've paid way to much for this to happen! I won't buy another thing from you!!!!!

  • jimmy_hepburn Jimmy Hepburn (@jimmy_hepburn) reported

    @Respawn @EAHelp Can I get some actual help to fix my Apex account please and not these bots EA keeps messaging me with pretending it's a real person?

  • Georgie_xo_xo1 Georgie (@Georgie_xo_xo1) reported

    @EAHelp fix the sims 3 please I cannot download any of my expansion packs !!!

  • Zoidbort EdithPrickley🍁 (@Zoidbort) reported

    @BattlefieldComm @Battlefield @EAHelp I think this issue is 100% related to the horrible hit reg in this game as well. Perhaps higher tick rate servers would help here? Why did BF4 have 60-90Hz rated servers but this game in 2022 has worse?

  • SemaanRon Ron Semaan (@SemaanRon) reported

    @EAHelp i am having problems with fifa 23, where it is asking me to open an open for link2ea but no app would be available to open it, i would appreciate the assistance

  • JohnnyVulture23 Johnny Vulture (@JohnnyVulture23) reported

    @tomxcol @EAHelp What glitch? Mine kept reverting my player to a quarterback. Are you guys having the same issue?

  • ogibogi25 Ogibogi25 (@ogibogi25) reported

    @EAHelp Yes i still need help the issue is on going, you close the chats too fast i work all day

  • JayStephenson73 Jaylon Stephenson (@JayStephenson73) reported

    @EAHelp Hello, I am still having problems with my field pass and have not been receiving my daily tracker which has really hindered my progress in the field pass. I would love some help or some type of make right

  • KEVINLEECLIFFO1 KEVIN LEE CLIFFORD (@KEVINLEECLIFFO1) reported

    @EAHelp IS ANYONE ELSE HAVING PROBLEM WITH SIMS 3 FREEZING? I have 10 cases with ea help trying to get them to tell me why sims 3 freezes so bad and for so long I have to shut down the computer to get out of it and ea help DOES NOT HELP OR EVEN KNOW WHY IT DOES IT.

  • KEVINLEECLIFFO1 KEVIN LEE CLIFFORD (@KEVINLEECLIFFO1) reported

    @EAHelp IS IT TRUE SIMS 5 IS ABOUT TO LAUNCH NEXT YEAR WITH NEW PACKS?? WHAT THE HELL, FIX THE PROBLEMS WITH THE CURRENT GAMES BEFORE YOU ASK US TO PAY FOR A NEW GAME THAT PROBABLY WON'T WORK ON EA PLAY EITHER.

  • Bearsgoof01 Bearsgoof01 (@Bearsgoof01) reported

    @EAHelp @MaddenNFLDirect when is the daily tracker in mut getting fixed.. mine been stuck at 17 days.. since the 17th day of this cycle.. and i really hope there is an xp makeright because I'm probably 10 or 11 levels behind from the season 2 issues.

  • Ralph9db Ralph de Bruijn (@Ralph9db) reported

    @EAFIFAesports @EAHelp I watched the EASPORTSFIFA livestream on twitch for 2+ hours but didnt get the fgs23 token.. my twitch account is connected with EA so thats not the problem and the 24 hours wait time is already gone by, so can I please get some help with this?

  • JackMeih0ff Jack Meihoff (@JackMeih0ff) reported

    @EAHelp @GaryKaye02 Fix the ******* game

  • SinkingStyx Ｒｉｖｅｒ Ｓｔｙｘ (@SinkingStyx) reported

    @EAHelp when me and all of my friends play Sims 4, we experience the bug where our sims won’t stop automatically being cruel to one another On the EA help page, it says many others have the same issue and have been for weeks! When will this bug be addressed and fixed?

  • KEVINLEECLIFFO1 KEVIN LEE CLIFFORD (@KEVINLEECLIFFO1) reported

    @EAHelp is anyone else FED UP WITH EA HELP not helping fix sims 3 and 4, sims 3 freezes so long I can't play it anymore, and neither 3 nor 4 installs your expansion packs? EVERY TIME I log in it SAYS "HAYWIRE ERROR, TRY AGAIN OR CONTACT A HELP," WHICH I DID AND THEY DON'T

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