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EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Peyriac-de-Mer, Occitanie 1
Cambrils, Catalonia 1
Alameda, CA 1
New Iberia, LA 1
Gänserndorf, Lower Austria 1
Beverley, England 1
Matino, Apulia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Melbourne, VIC 1
Dandridge, TN 1
Amadora, Lisbon 1
Pompano Beach, FL 1
Paris, Île-de-France 1
Wigan, England 1
Addlestone, England 1
Las Piñas, Metro Manila 1
Weert, lb 1
Atlanta, GA 1
Quito, Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • csd
    csd 🇺🇦 (@csd) reported

    For the love of God @EAHelp please fix your Xbox Series X crashing issue with FC 26.

  • totallytom85
    Tom Wallace (@totallytom85) reported

    @EAHelp How do I get logged in to your service when I cannot receive a verification code, either by email or authentication app? Please help! I'm completely locked out of playing any EA game.

  • superultrajorge
    Superultrajorge (@superultrajorge) reported

    @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

  • AL_BAULE
    Al Baule (@AL_BAULE) reported

    @EAHelp wondering if the fix for battlefield 6 bugs are getting worked on. Every gamers lvls to guns says 0 instead of the actual levels and also every gamers stats are way off. There has been a issue after every update that you all have put out has caused some type of issues.

  • iplay_4_keep
    50grandtune (@iplay_4_keep) reported

    @EAHelp server down psn allmight50grand

  • BigBombRocks
    BigBomb (@BigBombRocks) reported

    @Zirksee I’m sure if anyone else has this issue they would tweet you I was wondering if anyone else is having an issue with the small eggs from solos I did the cut bnd eggs before I did mut solos and wonder if that could’ve messed it up but never got my eggs from them I’ll start on eahelp

  • MattOlpin
    matt olpin (@MattOlpin) reported

    @EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.

  • SonicSoupRob
    Rob Jones (@SonicSoupRob) reported

    @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

  • reservoirgoose
    charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported

    the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

  • arias83696
    Layne Arias (@arias83696) reported

    @MaddenNFLDirect @EAHelp Fix the regs leaderboard

  • SAVVYPROJECT1
    SAVVY_PROJECT (@SAVVYPROJECT1) reported

    @EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?

  • ab_o0d9
    Abood (@ab_o0d9) reported

    @EAHelp I sent you a private message and you did not reply to solve the problem

  • Erica_RPereira
    Erica 💙💛 (@Erica_RPereira) reported

    @EAHelp Unable to access The Sims 4 for days after the latest patch. This widespread issue represents a failure to provide a functional digital product and raises serious consumer rights concerns, including lack of conformity and denial of access to paid content. Urgent fix required.

  • fwwkenkaiii
    zenkaiftw (@fwwkenkaiii) reported

    @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

  • Ross_Milligan
    Ross Milligan (@Ross_Milligan) reported

    @EAHelp Service is completely useless anyway, off you ****

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