EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Provincia de Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Bretagne 1
Cuiabá, MT 1
Liverpool, England 1
Middlesbrough, England 1
Sakskøbing, Region Sjælland 1
De Smet, SD 1
Basildon, England 1
Auburndale, FL 1
Russellville, KY 1
Melbourne, VIC 1
Balasore, OR 1
Paranaque City, Calabarzon 1
Wrexham, Wales 1
São Paulo, SP 1
Oxford, England 1
Paris, Île-de-France 1
Pizzale, Lombardia 1
Johannesburg, Gauteng 1
Great Yarmouth, England 1
Tamworth, England 1
L'Hospitalet de Llobregat, Catalunya 1
Chauché, Pays de la Loire 1
Windsor, ON 1
Ahascragh, Connaught 1
Ródos, South Aegean 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Rethewy Rethew (@Rethewy) reported

    @EAHelp Hey there. I'm having an issue where I don't receive any marketing EA emails even though I am subscribed on my account email preferences. I've tried unsubscribing and resubscribing, with no luck. I've already sent you a DM with the email address.

  • xGhostTalonx Robert James Simpson (@xGhostTalonx) reported

    @EAHelp you blatantly ignored the last time I reached out but go figure another glitch, I'm an active EA play subscriber and guess what my 10 hour trial has ended 4 hours early. I'm on PS5 so do you mind telling me a fix for playstation since y'all only seem to post it for Xbox?

  • TKOmar469 Omar (@TKOmar469) reported

    @EAHelp @EAMaddenNFL I am having problems on both current gen and next gen playing solos and getting into a working squads lobby on XBOX, are there any known issues that would result in this? Online H2H works fine and I can search squads as a solo but can't join a lobby.

  • xGhostTalonx Robert James Simpson (@xGhostTalonx) reported

    @EAHelp if you won't reply then how about a full 120 dollar refund for Madden 22 dynasty edition and a 5 dollar refund for my ea play I only started to get the 10 hour free trial. I want nothing to do with EA if they're going to blatantly ignore technical issues.

  • eddidinho eddie shields (@eddidinho) reported

    @MaddenNFLDirect @EAHelp Why do PS players continue to get shafted. I had 7 hours left on my trial and they disappeared. Where’s our fix like Xbox got theirs?

  • Mayer5464_ Mayer (@Mayer5464_) reported

    @EAHelp when is a fix dropping got the apex glitch it’s happening to me and it’s stopping me from playing Ranked

  • kyndtrash kyndtrash (@kyndtrash) reported

    @EAHelp Still having connectivity issues with Madden 22 after I chatted with someone on your site yesterday and was told to watch the socials... any advice now?

  • mvo236 tariq😻 (@mvo236) reported

    @2Girls1Jacob @EAHelp Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • kosomikgirl dumdum (@kosomikgirl) reported

    @ShadedPlumbob @EAHelp I think I read somewhere that you had to send them a receipt or something when you talk to them? Other than that they've said they're investigating the issue i think

  • SeanBigO Sean Oberdick (@SeanBigO) reported

    @EAMaddenNFL @EAHelp #Madden22 #MaddenNFL22 Any have this issue? I pre-ordered Dynasty. My PS5 only has the Ea Trials and MVP edition for download. If I download the MVP version it takes me to the test realm beta. I can't figure out how to pre download dynasty.

  • hardenscooking harden (@hardenscooking) reported

    @EAHelp I can’t login to madden 22 because it says that I have to reset my EA password. I don’t have access to the email connected to that account so I can’t do anything.

  • ColtsDynasty94 👻👻TY_IS_HOME👻👻 (@ColtsDynasty94) reported

    @EAHelp @Sapphon It happened to me all weekend, when playing franchise mode, the game would crash to the dashboard, occasionally my Xbox would hard reset.

  • SlipperyPk SlipperyPK (@SlipperyPk) reported

    @MaddenNFLDirect @EAHelp @EAHelp I've had issues with my trial on ps5. This is totally unfair to not extend on PS as well.

  • Aleeyu_Abdvoll_ Aliyos_Hand Vvibes__ (@Aleeyu_Abdvoll_) reported

    @wfteamjordan @MaddenNFLDirect @EAHelp #RyderHack on Instagram can help you fix that

  • MigueldCastros Ipno (@MigueldCastros) reported

    @EAHelp managed to help me secure the account but they couldn't do anything about the coins or the rank. @PlayApex maybe look into the issue.

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