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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cambrils, Catalonia 1
Alameda, CA 1
New Iberia, LA 1
Gänserndorf, Lower Austria 1
Beverley, England 1
Matino, Apulia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Melbourne, VIC 1
Dandridge, TN 1
Amadora, Lisbon 1
Pompano Beach, FL 1
Paris, Île-de-France 1
Wigan, England 1
Addlestone, England 1
Las Piñas, Metro Manila 1
Weert, lb 1
Atlanta, GA 1
Quito, Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Brittany 1
Cuiabá, MT 1
Liverpool, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • hernandezabreg2
    David (@hernandezabreg2) reported

    @EAHelp @MaddenNFLDirect I never received my golden ticket packages, they never gave me support or help to fix it. Incredible.

  • EA_Thief_Corp
    EA Steals Your Money (@EA_Thief_Corp) reported

    @EA @EAMaddenNFL @EAHelp Considering Franchise is completely unplayable some 8 months after release, will you finally consider giving refunds? Or, do you prefer to lose customers forever with egregiously bad service? #madden22isbroken #stopkillingjohnmadden #maddendeservesbetter

  • Abcc2344
    . (@Abcc2344) reported

    @EAHelp I am still experiencing the issue, I have all my legends and currencies but no battle pass since the update

  • rogan7_rogan
    Don Rogan (@rogan7_rogan) reported

    @EAHelp I’m still having problems

  • EricSaulgoodman
    Eric Shun (@EricSaulgoodman) reported

    @EAHelp @EASPORTS_MUT @EA never got my golden ticket packs yesterday but I’ve received ever my mut rewards this year. And you haven’t even addressed the issue with the public. Never seen a more dishonest greedy corporation. DOWN WITH EA

  • iTShocKwavEx
    iTShocKwavEx (@iTShocKwavEx) reported

    @EAHelp I cant belive..in three years we have always had problems every time you get an update, but do you test before publishing? I do not think so..

  • ArnabGoswami86
    Arnab Goswami (@ArnabGoswami86) reported

    @EAHelp Yeah still having the issue

  • Joel55032967
    Joel (@Joel55032967) reported

    @EAHelp @motiv_m I have the same problem Bruh

  • bearwood_JP
    bearwood_JP (@bearwood_JP) reported

    @EAHelp I get the error em.ext.10027 in APEX and I can't buy coins all the time and miss items. Is there any way to solve this problem?

  • Shawn_Stanly
    Shawn Stanly (@Shawn_Stanly) reported

    @Respawn @EAHelp @PlayApex I purchased the 6700 Coins bundle and I still have not received them. I bought it for the Warriors collection event and contacted support with proof of purchase. When will this issue get resolved or can I get my coins already.

  • ZGUK_Official
    ZOMBI3 GAMING UK (@ZGUK_Official) reported

    @EAHelp This isnt helpful. Its game chat im having issues with.. NOT game audio.. i cant communicate with players since the update!

  • pocinkov
    Mert  (@pocinkov) reported

    Did you find the cause of the ping problem? (fifa mobile) @EAHelp

  • Vncenzz
    Vince™️ (@Vncenzz) reported

    @EAHelp Hi! Need your help ASAP please! I purchased two packs of Apex coin bundles at $89.99 each and do not receive either of them. I have already followed steps and sent proof to online help team. Can ok please fix this?

  • Velocifapper1
    Operator Kermit (@Velocifapper1) reported

    @EAHelp what I want yall to do is remove Anthem from all online markets so that nobody can buy a broken dead game and end up wasting money they worked hard for

  • banastassakis
    Bruno Anastassakis (@banastassakis) reported

    @EAHelp I want to full reset my FUT or login with a new account. How can I do it?

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