EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Dandridge, TN 1
Amadora, Distrito de Lisboa 1
Pompano Beach, FL 1
Paris, Île-de-France 1
Wigan, England 1
Addlestone, England 1
Las Piñas, National Capital Region 1
Weert, lb 1
Atlanta, GA 1
Quito, Provincia de Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Bretagne 1
Cuiabá, MT 1
Liverpool, England 1
Middlesbrough, England 1
Sakskøbing, Region Sjælland 1
De Smet, SD 1
Basildon, England 1
Auburndale, FL 1
Russellville, KY 1
Balasore, OR 1
Paranaque City, Calabarzon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • calow1978 kerry calow (@calow1978) reported

    @EAHelp I had an issue that was being dealt with by somebody called Logan, he told me to private message which I have done, and I’ve had no reply, that was 6 days ago now

  • EaglesReek 𝗭𝗮𝘆𝘆 (@EaglesReek) reported

    @EAHelp still having issues in franchise

  • Noahsage22 Noah Sage (@Noahsage22) reported

    @EAHelp I can’t even play the yard I get an error message saying progression information can’t be retrieved and it’s been saying this since the game came out

  • ZachATTAK20 ZachATTAK20 (@ZachATTAK20) reported

    @EAHelp Havingn an issue, Madden 22, where servers disconnected during a person switching their role in CFM. Now they can’t join the league because it says they are in already, but they are not. Can someone help? @EAMaddenNFL @EA

  • RichGLarkin Richard Larkin (@RichGLarkin) reported

    @EAHelp I am experiencing a problem with madden22 on ps5. The game as been shutting down my PlayStation, happened during challenges and during the 4th quarter of a solo battle game. I’ve seen you’re investigating this for Xbox, but is this being looked into for ps5?

  • herbscards Herbscards (@herbscards) reported

    @EAHelp Did the Ladinian Tomlinson set and now the card is NAT??? Makes no sense how can I fix this?

  • sx_fut SX FUT/TSX eSPORT (@sx_fut) reported

    @EAHelp Had problem with my prime loot did never Get it

  • Diyeimario2 Diyeimario (@Diyeimario2) reported

    @EAHelp @SkillsMaister10 Hi Ea would I like to tell you that I have had problems joining the fut champions, I exchange my token and it won't let me play 

  • BBROWN216 byron (@BBROWN216) reported

    @EAHelp ranked matches are BROKEN!!!!! Madden 22

  • EpierceC cøłepîerce (@EpierceC) reported

    @EAHelp Some rewards for madden 22 haven’t been given to me. For example, the superstar solo challenges never gave me an 80-84 ovr player. This is just one problem of many I have encountered with rewards that should’ve been given to me but hasn’t. Please any help would be great.

  • vicpof Ernesto Piedra (@vicpof) reported

    @EAHelp Can I resubmit the form? I made an error with my availability

  • D_Staeb Duder (@D_Staeb) reported

    @EAHelp Would it actually get addressed? This is offline franchise issue and doesn't concern micro transactions. Seems like something that should have been worked out before launch. #Madden22

  • LucasCa68314710 Lucas Caputo (@LucasCa68314710) reported

    @EAHelp everytime i play a frachise mode game, even if i win, it shows a blowout and i lose. How to fix it?

  • Jonatha50432957 Jonathan (@Jonatha50432957) reported

    @EAHelp Hello @eaplay I have many problems with the servers, many Fut champs matches I have lost due to disconnections

  • ThatMemeDeal Joshua Barboza (@ThatMemeDeal) reported

    @EAHelp @XboxSupport1 Xbox fixed the issue I thought wasn’t letting me play Madden 22 but it didn’t it still wants me to pay still and my patience is wearing because why would I want a game I can’t play

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