EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cergy, Île-de-France | 2 |
| Nevers, Bourgogne-Franche-Comté | 1 |
| Citry, Île-de-France | 1 |
| Guadalajara, JAL | 1 |
| Bondy, Île-de-France | 1 |
| Brisbane, QLD | 1 |
| Madrid, Madrid | 1 |
| Lille, Hauts-de-France | 1 |
| Bristol, England | 1 |
| Cayenne, Guyane | 1 |
| Arras, Hauts-de-France | 1 |
| Manchester, England | 1 |
| Vinneuf, Bourgogne-Franche-Comté | 1 |
| Launaguet, Occitanie | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 6 |
| Brussels, Brussels Capital | 1 |
| Bourgoin-Jallieu, Auvergne-Rhône-Alpes | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Saint-Omer, Hauts-de-France | 1 |
| Toulouse, Occitanie | 1 |
| Sydney, NSW | 2 |
| Singapore, Central Singapore | 1 |
| Olite, Navarre | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Bari, Apulia | 1 |
| Aubervilliers, Île-de-France | 1 |
| Périgueux, Nouvelle-Aquitaine | 1 |
| Taipei, Taiwan | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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andrew (@350zracecar) reported@EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs
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长川 (@nfkqOo0Lqe6485) reported@EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.
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Fuduli (@Fuduli10) reported@FUT_Accountant @EAHelp @EASPORTSFC My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
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wajeh_7 (@wajeh_7) reported@EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!
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Liam Carson (@LiamCarson93) reported@EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere
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Theo Potter (@TheoPotter45131) reported@EAHelp @EASPORTS @DoonansNDragons I hit Rank 1 (15 wins) but a server crash at the final whistle blocked my rewards. I've finished all my games so I'm stuck. Case #245744688 has the photo proof of the 15/15 screen attached. Could you please flag this for a manual sync so the rewards trigger thank
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BeastAyushPlayzz (@AyushmanBoss12) reported@EASFCMOBILE @EASFCMobile @EAHelp Many players didn't receive the 200 Draft Vouchers after completing the Heroism Chapter due to a glitch. Others got extra rewards, so it's unfair. Please check and provide compensation to affected players. #FCMobile #FixTheGlitch
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Kِ (@slo0nby) reported@EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”
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IRGC NEWS ™ (@IRANGUARDCORPSE) reported@ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs
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Chris Cain (@CHRIS_CAIN1980) reported@MaddenAcademy_ My favorite part, is how a mult-billion dollar company cannot fix their unstable servers... @EAHelp
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⚜504Stretch⚜ (@stretch504) reported@EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?
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WolfpackCasey (@WolfpackCasey) reported@eahelp Your email code system is a joke. And I have been waiting 20min for chat specialist. Do better! would like to be able to sign in to my account.
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Jeremy Wamer (@jeremy_wamer) reported@EAHelp because of all the TERRIBLE CRASHING! I missed all the early Draft store content 👏 thanks. This game’s been broken for weeks Home Screen Home Screen can’t connect. Yet it’s still doing it right now thanks for nothing as usual
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jon ward (@bigjon_25) reported@EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!
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RWC (@BeardownDoc) reported@EAHelp you have the worst customer service I’ve ever seen. Zero live people. Impossible to chat. Our account was banned because someone else tried to hack us. Zero resolution and son banned from his apex. Horrendous company
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