EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guadalajara, JAL | 1 |
| Bondy, Île-de-France | 1 |
| Brisbane, QLD | 1 |
| Madrid, Madrid | 1 |
| Lille, Hauts-de-France | 1 |
| Bristol, England | 1 |
| Cayenne, Guyane | 1 |
| Arras, Hauts-de-France | 1 |
| Cergy, Île-de-France | 1 |
| Manchester, England | 1 |
| Vinneuf, Bourgogne-Franche-Comté | 1 |
| Launaguet, Occitanie | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 6 |
| Brussels, Brussels Capital | 1 |
| Bourgoin-Jallieu, Auvergne-Rhône-Alpes | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Saint-Omer, Hauts-de-France | 1 |
| Toulouse, Occitanie | 1 |
| Sydney, NSW | 2 |
| Singapore, Central Singapore | 1 |
| Olite, Navarre | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Bari, Apulia | 1 |
| Aubervilliers, Île-de-France | 1 |
| Périgueux, Nouvelle-Aquitaine | 1 |
| Taipei, Taiwan | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Giberville, Normandy | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Callam Bennett (@_callambennett) reported@elif__cemil @EAHelp It’s more the fact EA are refusing to do bits on their end despite a formal email request from Microsoft. I don’t know how to resolve this issue without EA doing their part
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Joshua (@Joshualsgr) reported@EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.
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ADEl (@ADElhamdan91) reported@EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me
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Wolfgang Prüger (@WolfiPr) reported@EAHelp @EASPORTSFC @EASFCDirect Instead of releasing a new promo team every week, fix your game, you ******* lazy idiots. I'm in ***. 5 on my PC account and almost every opponent is between rank 3 and rank 1. The rivals matchmaking is so ******* broken, it's not funny anymore.
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ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported from Gatton, Queensland@EAHelp My Sim keeps coming up with an error about missing packs, but when I put the Sim in, the pack is there. Fix this.
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Jewishkid (@AdjustMindGames) reported@Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!
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charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reportedthe @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat
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ReDragon93 (@ReDragon24) reportedUPDATE: After days of troubleshooting, support tickets and useless answers, the problem is finally fixed. And no, the solution did NOT come from EA Support. @EASFCDirect @EASPORTSFC @EAHelp
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nnnvvv222 (@nnnvvv222) reported@EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?
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before i slip,, ima slide♟️📜 (@Rocinantemoons) reported@CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix
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zenkaiftw (@fwwkenkaiii) reported@EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah
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busta bust (@bust_busta) reported@EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.
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Jeff (@JeffPoe_tra) reported@AskEASupport playing Battlefield 6 on PC via Steam. I have 900mbps Wi-Fi 6, but my in-game ping is suddenly stuck between 110ms–160ms. I already flushed my DNS and reset my hardware. Matchmaking is routing me to the wrong regional servers. Any known server issues right now?
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ReDragon93 (@ReDragon24) reportedIt’s crazy that the community keeps finding solutions to issues that official support can’t solve... @EASFCDirect @EASPORTSFC @EAHelp Still grateful to everyone who tried helping. At least if someone else gets stuck with this weird Clubs issue, now there’s a possible fix.
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Krzysztof Sitarz (@Krzysztof13073) reported@EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues