EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Provincia de Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Bretagne 1
Cuiabá, MT 1
Liverpool, England 1
Middlesbrough, England 1
Sakskøbing, Region Sjælland 1
De Smet, SD 1
Basildon, England 1
Auburndale, FL 1
Russellville, KY 1
Melbourne, VIC 1
Balasore, OR 1
Paranaque City, Calabarzon 1
Wrexham, Wales 1
São Paulo, SP 1
Oxford, England 1
Paris, Île-de-France 1
Pizzale, Lombardia 1
Johannesburg, Gauteng 1
Great Yarmouth, England 1
Tamworth, England 1
L'Hospitalet de Llobregat, Catalunya 1
Chauché, Pays de la Loire 1
Windsor, ON 1
Ahascragh, Connaught 1
Ródos, South Aegean 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaimerJaime Dimitris Karampelas (@ClaimerJaime) reported

    @EAHelp @EASPORTSFIFA Hi, is there any updates regarding the dual entitlement not working for Fifa21 on PS5? I’ve called customer support twice (one almost a month ago and one last week) and I was told this is a known issue but still the issue remains for me

  • dnveidinger Tschabalala (@dnveidinger) reported

    @EAHelp Hi i am having a problem with my connection because when i want to start FUT Champions it shows me my permanent residence is England but my permanent residence is Slovakia and i don't nknow how to change it Fifa 21 xbox one

  • mercyspeach Mercy🍑 (@mercyspeach) reported

    @EAHelp 3 to 5 days is not soon, i was expecting it today... especially when i dealt with this issue initially at 8 pm last night and then got banned at 3:30 am this morning thanks

  • enzofinocchiaro Enzo Finocchiaro (@enzofinocchiaro) reported from Buenos Aires, Ciudad Autónoma de Buenos Aires

    @EAHelp I cannot connect with FUT in Fifa21. Trouble?

  • lazetadezizou lazetadezizou (@lazetadezizou) reported

    @EAHelp Please help me, I can't login to FUT (console and companion)...

  • ConorFl54475749 Conor Flanagan (@ConorFl54475749) reported

    @EAHelp just submited an 85 squad for the base to mid icon pack, whilst there was 10 minutes left it wouldn't let me submit the 3 remaining squads due to error . I have spent so much hours saving for this icon sbc any help on getting the squad back I'm devastated

  • anandyarisky EIGRL (@anandyarisky) reported

    @EAHelp need help my packs has been disappeared suddenly, before it gone missing i had problem to connecting to EA server. Anything i can do to retrieve my packs?

  • pmdhupkar Methos (@pmdhupkar) reported

    @EAHelp The Community servers TAB keeps loading and shows an error for it after some time ... happening to all players in my circle ... LOOK INTO it please!!

  • LaFlame_FuRy LaF (@LaFlame_FuRy) reported

    @rccczr @EAStarWars @EAHelp same issue here :/

  • TheOGJRobinson TheJRobinson (@TheOGJRobinson) reported

    @EAHelp Could that page get an update with expected time till completion? Because the only thing it tells us is what we already know, we know that you know. How is the fix coming along? Do we have to wait a year for it to be fixed? This is absolutely game breaking for a lot of us.

  • mercyspeach Mercy🍑 (@mercyspeach) reported

    @EAHelp I am speaking now with online support so I am hoping they will solve my issue

  • deanashtonsfoot Chris Burrell (@deanashtonsfoot) reported

    @EAHelp @rodrigo97lima I'm having the same problem as well. Companion app loads on my PC but not my phone. Been like that since last night.

  • Velociterr Velo (@Velociterr) reported

    @EAHelp Unable to login to EA account. Have reset password multiple times but still get greeted with "credentials are incorrect or have expired" even after copy pasting new password

  • DeaconDX7 Max Messner (@DeaconDX7) reported

    Hey @EAHelp its's been a while and this issue still exists. ANY word on if this will get fixed? Or is my cloud-safe Franchise gone?

  • Heather39665517 Heather (@Heather39665517) reported

    @EAHelp Still having issues. Says Origin online is unavailable

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