EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bari, Puglia | 5 |
| Merlo, BA | 4 |
| San Antonio, TX | 2 |
| London, England | 2 |
| Frankfurt am Main, Hessen | 2 |
| Paris, Île-de-France | 2 |
| Leeds, England | 2 |
| Gudivāda, AP | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salem, OR | 1 |
| Grumo Appula, Puglia | 1 |
| Lebanon, TN | 1 |
| Lodi, OH | 1 |
| Cadiz, Andalucía | 1 |
| Ashburn, VA | 1 |
| Lokeren, Flanders | 1 |
| Daphne, AL | 1 |
| Staveley, England | 1 |
| Rome, Lazio | 1 |
| Chicago, IL | 1 |
| Reynoldsburg, OH | 1 |
| Atlanta, GA | 1 |
| Riyadh, Minţaqat ar Riyāḑ | 1 |
| Hilden, NRW | 1 |
| Oslo, Oslo County | 1 |
| Upper Darby, PA | 1 |
| Palo del Colle, Puglia | 1 |
| Chillicothe, IL | 1 |
| Milan, Lombardia | 1 |
| Dampremy, Wallonia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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IΛmSpΛcemΛn
(@_iamspaceman) reported
@PlayApex @EAHelp are we investigating this guys?! It’s literally every game and I’m watching multiple people crash 😕
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Gunnerson
(@Gombre531) reported
@EAHelp @EASPORTS_MUT @MaddenNFLDirect when will the “our servers cannot process your request at this time” error be patched I haven’t been able to play for a week now
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Uğur
(@uguuraslan) reported
@ftd83 @EAHelp I have the same problem and I can't find the solution😖😖
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James
(@James94833403) reported
@EAHelp I just bought madden and it won’t let me play ultimate team challenges it says ( our servers cannot process your request at this time. Please try again later) are the servers down or something else wrong plz help
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Harish mehra
(@harishmehra1438) reported
@EAFIFAMOBILE hey @EAHelp @EAFIFAMOBILE , I had been spending whatever I got from day 1 without collecting and I was on progress 17 when I slept last night and now the game is showing that my progress is 0. Can you please fix it... I spent before today not today
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DMdigital189
(@mdigital189) reported
FUT23 Companion App keeps saying Login Unavailable. Anyone else seeing this? @EAHelp @EAFIFADirect
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Guglielmo
(@Wintersolja19) reported
@EAFIFAMOBILE @EAHelp me and many players had trouble with wasted tokens and milestones. Is it possible to get a refund??
-
Cristian Valverde
(@CristianValvePR) reported
@SWTOR I've been waiting a day for the subscription I paid for on Steam to be activated. My account is linked to the swotor account (I shouldn't have had this problem) I've called and they don't answer, I've talked to @EAhelp, and nothing. I just want the subscription that I paid
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daddy kool
(@daddykool74) reported
@EAMaddenNFL Im so frustrated right now my Madden 23 Mut is still saying servers cannot process your request at this time.. Try again later.. I been having this problem for over a week now.. Im so Frustrated!!! When @EASPORTS_MUT @EAHelp going to fix this issue
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Nathan Willis
(@VegetaSan9271) reported
@EAHelp currently experiencing some lack of communication via email. 4 days, 4 different people and still yet to get anywhere with my issue do you wanna pull your socks up and actually help your customers?
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SmuuvDaBarber
(@ThaSameOleG) reported
@EAMaddenNFL @MaddenNFLDirect @EAHelp I have 4 losses in H2H from disconnecting before the game even stars. I would be undefeated on a 7 game win streak. Fix this raggedy ****
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Dr. Strange
(@_livelovebrandi) reported
@EAHelp @MaddenNFLDirect Is there a fix for the error code “servers cannot process your request…” been locked out of mut for several days now
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Blaze Quakes
(@blaze_quakes) reported
@EAHelp I wasnt having ANY big problem till today when i was trying to download a game it went wonky and now i cant log back in
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Liz
(@Lizandloaf) reported
@EAHelp I’m trying to buy the new sims kit but it’s saying that $6.99 + $2.10 in taxes is going to cost $16.99 Is anyone else having this problem? #thesims4 #simskit
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JG3
(@Tenpoundnutsack) reported
@MaddenNFLDirect @EAHelp Bought this game like 10 days ago, still have not been able to connect to EA live. No other Ea game has this problem for me. Your customer support line operator Swati5 S was extremely unhelpful. Can y’all please help me fix this