EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Beverley, England 1
Matino, Puglia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Melbourne, VIC 1
Dandridge, TN 1
Amadora, Distrito de Lisboa 1
Pompano Beach, FL 1
Paris, Île-de-France 1
Wigan, England 1
Addlestone, England 1
Las Piñas, National Capital Region 1
Weert, lb 1
Atlanta, GA 1
Quito, Provincia de Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Bretagne 1
Cuiabá, MT 1
Liverpool, England 1
Middlesbrough, England 1
Sakskøbing, Region Sjælland 1
De Smet, SD 1
Basildon, England 1
Auburndale, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • 613Takes JP (@613Takes) reported

    @EAHelp Basically every common sense step; closed and reopen game, dumped the cache, hard restart, tried hardwired verse wifi. This game has had so many issues, very disappointing as a 20+ year customer of the franchise

  • DyogoBrian Dyogo Brian (@DyogoBrian) reported

    @EAHelp not only me.. several users are reporting the same problem in all UT modes.. at the end of each game it gives the error message. and it's not my internet because I've already done tests and my console is on the cable

  • josexlourenco Lourenço (@josexlourenco) reported

    @EAHelp Yes i still have the problem

  • KurtHauk5 Kurt Hauk (@KurtHauk5) reported

    @EAHelp I have disputed everything I can while also filing a BBB report while also sending a certified letter to your legal department in California. I am done jumping through hoops due to your error. I just want ALL my money back that was spent on Madden 23 and we can part ways...

  • FuckMySykes_xx FuckSykes ☂ (@FuckMySykes_xx) reported

    @BlueDragonMAGI @EAHelp Unfortunately, I have the same problem :/

  • DyogoBrian Dyogo Brian (@DyogoBrian) reported

    @EAHelp yes... I didn't finish all the missions... but I tried to play... then I get this error message at the end of each game and it counts as a defeat. "EA servers are unable to process your request at this time. Please try again later."

  • Dr_Alouda AlOuda (@Dr_Alouda) reported

    @EAHelp @EAHelp im getting the following error when claiming 2 player bought from the market and in the moments "we are sorry but there is an error connecting to ultimate team fifa 23" then kicks me off ultimate team

  • LeBronJaIVIes Nuke Skywalker (@LeBronJaIVIes) reported

    @EAHelp Continuing to ignore someone with a problem in your TRIPLE AAA Madden game. My game breaks after year 1 in my franchise when the following draft begins. I also cannot start a season with a fantasy draft. Will you actually give any answers?

  • rasmike131 rasmike13 (@rasmike131) reported

    @mlanas23 @EAHelp Lol love that they reached out to you almost two months ago now with some bullshit AI and the issue still hasn’t been fixed. @EAMaddenNFL is maybe the worst game I’ve ever played

  • Jawaad7861 Jawaad786 (@Jawaad7861) reported

    @EAHelp I need help with an issue I have had since I bought the game and its really impacting the gameplay.

  • risenxt ARKNL (@risenxt) reported

    @EAHelp Fifa Mobile World Cup Quests not showing after yesterday's reset...Please reply about this problem...from India

  • 613Takes JP (@613Takes) reported

    @EAHelp I’ve also done that and then anytime I try to edit the lineup it reverts back to the same issue. I shouldn’t have to make an entirely new lineup every time I want to make minor changes

  • BarehamEdward Edward Bareham (@BarehamEdward) reported

    @EASPORTS_MUT @MaddenNFLDirect When should I expect my MAKE GOOD from 9/28 when DK Metcalf wasn’t in TVPs? @EAHelp said they knew about the issue, yet no MAKE GOOD was sent to my account.

  • Moreno14_ 👑 (@Moreno14_) reported

    Don't release something if it's not working for gods sake @EAHelp how many moments challenges are broken man jheez

  • Andrs_A10 Andres Arguelles (@Andrs_A10) reported

    @EAHelp great job guys your update did absolutely nothing my settings keep resetting I guess we will have to get used to this **** wasting two pauses to fix them every match Amazing how a company this big have problems with SETTINGS #Fifa23 can't believe I paid for this crap

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