EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bari, Puglia | 6 |
| Merlo, BA | 4 |
| London, England | 2 |
| Frankfurt am Main, Hessen | 2 |
| Paris, Île-de-France | 2 |
| Leeds, England | 2 |
| Matino, Puglia | 2 |
| Hamburg, HH | 2 |
| Sakskøbing, Region Sjælland | 2 |
| Madrid, Comunidad de Madrid | 1 |
| Salem, OR | 1 |
| Grumo Appula, Puglia | 1 |
| Lebanon, TN | 1 |
| Lodi, OH | 1 |
| Cadiz, Andalucía | 1 |
| Ashburn, VA | 1 |
| Lokeren, Flanders | 1 |
| Daphne, AL | 1 |
| Staveley, England | 1 |
| Rome, Lazio | 1 |
| Chicago, IL | 1 |
| Reynoldsburg, OH | 1 |
| Atlanta, GA | 1 |
| Riyadh, Minţaqat ar Riyāḑ | 1 |
| Hilden, NRW | 1 |
| Oslo, Oslo County | 1 |
| Upper Darby, PA | 1 |
| Palo del Colle, Puglia | 1 |
| Chillicothe, IL | 1 |
| Milan, Lombardia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Nathaniel Hebert
(@N_Hebert6) reported
@patljr_7 @EAHelp Sadly no, they just danced around the question and offered me advice I already knew the answer too. A nice guy was helping me, but it didn’t help at all and just wasted my time. They just need to fix the game, it’s embarrassing for them honestly.
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Bentson87
(@fifa_serious) reported
@Chazy90 @EAHelp Mate they won't help. Got hacked for 50m the other week and nothing but shut idiotic conversations with their customer service teams. Who are unqualified to look into things. Joke of a company.
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scarlett ◟̽◞̽ 💛💛🏳️🌈 🔮🌸
(@commustyles) reported
@EAHelp not to rush you guys but the apex infinite loading screen has been an issue forever and I’d like to play on PC again, it doesn’t affect me on switch but I want to play on PC with my friends again.
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MuteStone
(@Mute_Stone) reported
Hey @EAHelp i think there is a problem with ea play and the game pass integration. After installing Squadrons it says that the game cannot be activated on my account and i have to buy it. o.O Also it always tries to start it twice.
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patljr_7
(@patljr_7) reported
@N_Hebert6 @EAHelp Did they figure it out!? Mine has same problem
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Nova Rift #BLACKLIVESMATTER
(@novarift) reported
@GABLOCK10 @PlayApex Thats an EA problem not an Apex problem though. So you should be bringing it to @EAHelp
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Carlos Sahajdacñy
(@C_Sahajdacny) reported
Hey, @EAHelp! I CAN 'T DOWNLOAD ANYTHING because of an ERROR 0xa3e903ed My @XboxGamePassPC account and my @EA account are properly connected.
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Derek Dardis
(@DTSaudiofile) reported
@EAHelp I can't access EA Play from gamepass because of a link error so I unlink then can't relink. After 1 hour help que I talk to a rep for 2 hours who just spams me a unlink my account guide and says I have to give up my account including purchases, friend, etc! Then hangs up!
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Martin🇳🇴
(@NorwegianSpursy) reported
@EAHelp hey, I have an issue I need resolved
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EA Play
(@EAPlay) reported
@KevLanee @XboxGamePassPC Hi there! Did you try restarting everything? Try that first and if still an issue, reach out to @EAHelp who can further assist.
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Orange Albatross
(@AlbatrossOrange) reported
@EAHelp Just saw this. When I boot up Apex Legends, the screen goes black and it partially loads in the UI (crafting materials, box where you select game type, etc.) and then freezes, giving me a .gnut error code and forcing me to restart the app multiple times or restart my console.
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zach laing
(@zjlaing) reported
@_RobJigga_ @EAMaddenNFL i’m having this same issue on pc. @EAHelp
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mdharrish11
(@mohamedharrish7) reported
@EAHelp Fifa mobile is not working after the new update. It's showing network error but I have a full speed accessing internet .. I lost many of my rewards too . Please help EA 🙏
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Capivara-Man
(@CapivaraMan) reported
@EAHelp Hey, i'm having the error 0xa3e903ed when i try to install a game on the Xbox Gamepass PC. Help plz, what can i do?
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Stephen
(@AmaterasuOkamiI) reported
@EAHelp I keep getting the message my login credentials might have expired on psn and can’t log in to anything. I tried changing my ea account password 3 times and nothing. None of my other email accounts are attached to an ea account and when I login my Xbox shows up but not psn