EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bari, Puglia | 5 |
| Merlo, BA | 4 |
| London, England | 2 |
| Frankfurt am Main, Hessen | 2 |
| Paris, Île-de-France | 2 |
| Leeds, England | 2 |
| Matino, Puglia | 2 |
| Hamburg, HH | 2 |
| Sakskøbing, Region Sjælland | 2 |
| Grumo Appula, Puglia | 1 |
| Lebanon, TN | 1 |
| Lodi, OH | 1 |
| Cadiz, Andalucía | 1 |
| Ashburn, VA | 1 |
| Lokeren, Flanders | 1 |
| Daphne, AL | 1 |
| Staveley, England | 1 |
| Rome, Lazio | 1 |
| Chicago, IL | 1 |
| Reynoldsburg, OH | 1 |
| Atlanta, GA | 1 |
| Riyadh, Minţaqat ar Riyāḑ | 1 |
| Hilden, NRW | 1 |
| Oslo, Oslo County | 1 |
| Upper Darby, PA | 1 |
| Palo del Colle, Puglia | 1 |
| Chillicothe, IL | 1 |
| Milan, Lombardia | 1 |
| Dampremy, Wallonia | 1 |
| Buenos Aires, CF | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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JoErik Gallardo
(@joeymoeyyoo) reported
@Respawn @EAHelp @PlayApex Can you please fix the issue
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Jayven
(@Jayven74794537) reported
@Respawn @EAHelp @PlayApex Will we be rewarded a heirloom if we encountered this problem as this was the same way for the server outages? we will be losing our time at which the battle pass is out for the duration of this bug or rewarded in some way?
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Robert Schoettler
(@Robstertweet123) reported
@EAHelp hey, I know the account reset bug is big but I would still like to report the issue just in case I need to provide any sort of account info cause I definitely want my progress back... I appreciate it in advance.
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Deadeye
(@Deadeye39355183) reported
@Respawn @EAHelp @PlayApex Am I gonna keep the 3k damage badge after yall fix the bug or do I have to get it again
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Delly
(@dellywho) reported
@EAHelp @Respawn @PlayApex please look into and fix the account bug on Apex Legends as soon as possible!! My account was reset
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محمد العنزي
(@n_nvkl) reported
@_Log_an_ @EAHelp Yes, I hope that the problem will be fixed as soon as possible so that I can return to playing
-
the zone
(@NFLTheZone) reported
@xAPATHYx13 @EAMaddenNFL @EAHelp I noticed this will happen every time you go to "share my files" during a connection issue. If you go to 'Download Community Files" first it will establish a connection, THEN go to "share my files." Gotta do this everytime you reupload or this will keep happening.
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Alex Fukasawa
(@fukasawaalex) reported
@EAHelp my stats and trackers (kills) for every single legend and my badges have been reset. Is this a permanent thing?, or are you guys actually going to fix this?
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Ian Zuppardi
(@ZuppardiIan) reported
@EAHelp pls fix this now i dont wanna play and mess it all up
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Yassine
(@Yassine12290889) reported
@Respawn @EAHelp @PlayApex I lost my progress 😭 please fix it
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lily._.ferguson
(@GeneralSaltyXIV) reported
@EAHelp is there any updates on the progress lost problem for apex legends. I’m kinda tired of people quitting on me because of my low levels.
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guyinlive123
(@guyinlive123) reported
@EAHelp @Respawn hey my apex account has been reset and I was wondering if there was anyway I can fix it ?
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Maxproscore_thai3
(@maxproscore) reported
@EAHelp yesterday i just bought 1k apex coin and my game does not have any sound i dont know the issue
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Geovanny Delgado Lasso
(@delgado_lasso) reported
@EAHelp I have a lot of difficulty and many connection errors since the servers in Argentina started to work here from Colombia thank you do something please
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DeadHoodx
(@xDeadHoodx) reported
@Respawn @EAHelp @PlayApex Hopefully a fix drops quickly. My entire account is reset. From 500 to 1, Plat 4 to B4, the onmly thing i have is all characters. all cosmetics and ALL heirlooms, which is all of them but gibby, is gone.