Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Problems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (47%)
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Errors (17%)
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Online Features (16%)
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Device Failure (9%)
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Sign in (8%)
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Website Down (5%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Troyes | Website Down | |
Nottingham | App Crashing | |
Glasgow | App Crashing | |
Köln | App Crashing | |
Beirut | Online Features | |
Atlanta | App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Akn
(@aknightnight) reported
Hey @FitbitSupport Is @fitbit down for maintenance or does the app just suck?
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lake
(@sadisticange1) reported
@fitbit @FitbitSupport please hurry up and fix the issue so many ppl are having issues 🥲
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Mariana Prata
(@MaryyPrata) reported
@fitbit @FitbitSupport FitBit Charge 4 Dont Sync, Dont Enter in account don't do Nothing!!! Help!!
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Jess Ryan
(@Jess_Ryan_) reported
@FitbitSupport @FitbitUK is the app broken?
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Andrew Michaels ❤✒
(@WriterAMichaels) reported
@fitbit @67stng It's broken for many people thousands of reports on Downdetector
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Amy Brown
(@apeters8) reported
@FitbitSupport My Fitbit app looks different I’ve lost most the f my tiles including steps taken… is there a problem?
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Catherine Reiman
(@CatherineReiman) reported
@FitbitSupport @willowmac44 This should be tweeted out for everyone. We’re all having the same issue.
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Charles Colburn
(@cmclbrn) reported
@LeanneAbbey1 @KSchnickelfritz @FitbitSupport Exactly the problem I am encountering, I show nothing but calories on the App. I have restarted phone , etc, no good. Seems like my watch itself is recording steps and heart rate . It’s not us, its them
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Gem Olds
(@whitedragon601) reported
@FitbitSupport I'm having trouble syncing my versa 4 also most the apps on my home screen had vanished. I tried uninstalling and reinstalling and now it won't let me login
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Abette Fromaney
(@27suns) reported
Hey @fitbit are you having an issue? My ios app opened today with steps only, so I deleted it to redownload and it fails to send reset password links. Y’all are struggling to fulfill basic needs as this luxe tracker is a fail STILL. Just saying - app doesn’t work now too, sad
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Davide Lazzarini
(@LazzariniDavide) reported
@linghowley @fitbit Yes I have the same issue.
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Clayton doesn't care anymore
(@Lakers1949) reported
@fitbit what's the deal today? Been over an hour and switches between unavailable and maintenance.
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rosie
(@kohsamuirosie) reported
@FitbitSupport is there a problem with logging in on the app on my phone? I have tried everything
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Maureen R
(@Maureen91598017) reported
@breamut @FitbitSupport Same problem
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Clayton doesn't care anymore
(@Lakers1949) reported
@FitbitSupport @fitbit what's the deal today? Been over an hour and switches between unavailable and maintenance.
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Jeff Heckler
(@Tobias862427) reported
@FitbitSupport is fitbit down
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Clare Barker
(@clarebarker100) reported
@FitbitSupport is there a problem with the App? It won’t sync, had similar problems yesterday too.
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The__Farmster
(@The__Farmster) reported
@timnoetzel @FitbitSupport Ah. Some good old global outage for Fitbit then. Hope they fix it!
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Lisa Joerling
(@LisaJaayyy) reported
@fitbit servers going down today made me lose my 74 day 10,000 streak 😩 @FitbitSupport #fitbit #fitbitdown
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Katrine Kristensen
(@Kattilat) reported
@FitbitSupport Hey fitbit support. Is there an issue on your website? I can't use your chat service. I can't sign into my fitbit app and I am trying to get help solving that.
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404 Name not found
(@bjverzal) reported
@FitbitSupport help. Watch is acting up. Sense 2. I deleted everything and rebooted everything. When I try to pair the watch it tells me that every code is invalid, even though I am entering the 4-digit code correctly.
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Amy Branson
(@amybransonx) reported
@FitbitSupport @breamut Same issue here. I've got a versa 3
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Marie Caulfield
(@mariecaulfield) reported
@FitbitSupport During this app outage, is my device still tracking correctly? I can't swipe, so all i see is the time and hr. Are my steps being counted?
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CS 🇺🇲🇺🇦
(@phoenix_ledger) reported
@FitbitSupport @georginamaeRH You know the problem is on your end @FitbitSupport
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I. V. Boyd, CISSP
(@peachclay) reported
@FitbitSupport I cannot login to the Fitbit app on my phone or login to the website. Please advise!
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Sonic Fan (**** in boots brainrot)
(@SonicFanBlue) reported
@FitbitSupport is the app down because I've done everything I usually do and it won't sync
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Adentro Translations
(@AdentroTrans) reported
@mag_nta @FitbitSupport @JordanOSullivan This is the exact error screen I’m getting too!
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╪ Carol whiteley-TT 🦋
(@caroltchick) reported
@FitbitSupport my fitbit is also down all data disappeared from screen and i am unable to log in. I have sent you a pm
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CMCM
(@minfreyenour) reported
@jickells_ian @FitbitSupport I have the same issues. I tried all several times. Seems their is an issue. Heart attack averted.
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Heather Mills
(@millsy_millsy) reported
@FitbitSupport the app is not working correctly for many people today, are you working to resolve the issue?