Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (33%)
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Online Features (21%)
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Errors (20%)
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Website Down (12%)
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Device Failure (11%)
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Sign in (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Elyria |
Online Features | |
 Mulhouse |
Website Down | |
 Livingston |
Errors | |
| Villeneuve-d'Ascq |
Device Failure | |
| Waterford |
Device Failure | |
| Oklahoma City |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Julie McCoy
(@LAjuliemccoy) reported
So is @fitbit down? nothing is updating on my app and when I just logged out, now it won’t let me log back in. @FitbitSupport
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MD
(@maryellend1022) reported
@FitbitSupport is there a problem going on with being locked out of the app? I cant sign back in or reset my password
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Dr. Tony Schiera
(@thelaugh) reported
@fitbit what's the deal with your site being down? My app can't connect to my sense.
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Cayleigh ♡
(@cayleighlm) reported
@FitbitSupport is the fitbit app down??
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はち
(@honeybeeplus) reported
Fitbit app seems down. No score shown for last night sleep. Hummmm @FitbitSupport
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Steve York
(@syorkMI) reported
@fitbit must be having an outage…
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#HellomynameisCatherine 💙
(@boogieshoe) reported
My Versa3 wouldn’t sync. Switched Bluetooth off and on, it couldn’t find my Fitbit. Reinstalled the app, can’t login to my account. The dashboard on the website is blank too. Is there an issue @FitbitSupport? This watch has been nothing but trouble
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Mr L
(@Mr_L_92) reported
@FitbitSupport was experiencing issues getting my stats to load on the app. I tried uninstalling it and logging back in but keep getting a error message saying you aren't available? Can't login on the website either.
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Anthony Widdowson🐦🇦🇺🇺🇦〓〓
(@skyfire747) reported
from
Canberra, Australian Capital Territory
Hey @fitbit any ideas when your severs will be coming back up, can't login to the app right now! @FitbitSupport
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Paul Fenton
(@PaulFen60088158) reported
@FitbitSupport I keep getting oops something went wrong error when trying to log into Fitbit app. iPhone 11 , charge 5. This happened when I checked why my daughters kids fitbit hadn’t synced any data. Now can’t get either on app
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🚶♀️Alyssa Louise🏃♀️
(@AlyssaFitbit) reported
I am trying to log in to my @fitbit account but it won't let me what is going on here fix it ASAP
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Leah Stein
(@leahjs31) reported
@FitbitSupport Is there an issue with Versa2 also?
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Thumptacks
(@thumptacks) reported
@fitbit A tweet that things were down would have saved me some troubleshooting time with a new phone. Can we at least get a tweet when things are back?
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Debbie K Rudh
(@k_rudh) reported
@FitbitSupport I have a Fitbit Flex 2. I lost my steps and sleep tracking in the app on my homepage. Restarted Fitbit and Bluetooth . I logged out@of my account and am trying to get a password recovery email sent and it keeps giving me an error message saying unable to send.
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TheValleyPatriot
(@IBleedFreedom) reported
@fitbit seems to be down worldwide judging by the @FitbitSupport account #LOL
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Stale Bombon
(@StaleBombon) reported
@10tama_v Having the same issue @FitbitSupport
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J D
(@NZJasonD) reported
@FitbitSupport @FitbitSupport PLEASE HELP URGENTLY! Fitbit app completely down and cannot access. Tried to log on back in but can’t even that now. Even forget password will not work either. Have DM’d you. Please reply ASAP!
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Jim West, 📚☕️✍️📖
(@EmilBrunner1) reported
spare yourself all the misery of @fitbit and buy something else. first, for no reason at all, you will be unable to log in to the app. then of course you won't be able to sync it. which makes the app utterly worthless. then you'll look for help in the forums. forget it.
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Vanessa
(@nessalmcv) reported
@FitbitSupport I can’t sign back into my Fitbit app or online. It says there is a server error
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gangan
(@yorkshirelass_5) reported
@FitbitSupport app and website down? Have a charge 4 and all data is blank. Logged out and now can’t log back in for some reason
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BeCullen
(@BeCullen) reported
@fitbit what is wrong with the website and app? Doesn't work and now can't sign in
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Rusty Bloomquist
(@TallRusty) reported
@FitbitSupport. Server is down. Cannot login.
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Janie Joyce
(@JJoyce_TX) reported
@FitbitSupport Most of my dashboard is missing after iPhone iOS 16 update. I have uninstalled app and reinstalled and it will not allow me to login or send password update.
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MumboJumbo 🇨🇦🍁💉💉💉
(@MumboJumbo2022) reported
@FitbitSupport The point is, if you are aware of the issue, the first thing to do is to communicate with your customers that you are aware of it. Millions of people around the world are wasting their time troubleshooting, because there is no info on your website or Twitter feed.
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Jim West, 📚☕️✍️📖
(@EmilBrunner1) reported
@FitbitSupport so the issue is with you all and not on this end? well that's a relief, as i've tried EVERYTHING that every forum contributor suggested.
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Jenn Bairos
(@jennbairos) reported
Hi @FitbitSupport. My app isn’t letting me log in. Is there an issue with the app or is this on my end?
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jessmw
(@jess_m_w) reported
@FitbitSupport app and website seem to be down and not working for the last few hours, any idea what's going on ?
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Aurora
(@werewolfMIW20) reported
@haris_q @fitbit I look it up and they are having outage
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Terri Geis
(@TGeis73) reported
@fitbit your app is down! Get it fixed!
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Joanne Hunter
(@JoanneH99218173) reported
@FitbitSupport kids the app down it won't let me log in?