Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Sign in (27%)
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App Crashing (26%)
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Device Failure (18%)
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Online Features (13%)
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Website Down (7%)
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Errors (7%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Waxhaw |
Errors | |
 Slough |
Device Failure | |
| Charlotte |
Errors | |
 Ingelheim am Rhein |
Device Failure | |
| Ingelheim am Rhein |
App Crashing | |
| Petersfield |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Regina F. Calabrese
(@reginacalabrese) reported
@FitbitSupport @kplaner26 Oh good, I’m not crazy. I removed the FitBit device from my phone and it took almost 30 minutes of wrestling with error messages just re-add it. Still won’t sync.
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Michael McGrath
(@Michael31397705) reported
@FitbitSupport my device keeps giving me a cannot synch message and won’t update my UHC Motion App. It started at some point this morning. I have closed the app down and shut and reconnected the Bluetooth but it does not work.
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Funwithsharps
(@funwithsharps) reported
@FitbitSupport Mine still won’t sync so I couldn’t tell you. When I try to get help on your online community forum, the moderators simply delete my comments. I guess you don’t want people to know that the company sells defective products and just silences those who have unresolved tech probs.
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Ellie Woods
(@TheBookCaster2) reported
@JoseBer91688730 @fitbit i know i’m not fitbit, but it seems like their apps currently down (at least from scrolling through twitter/my constantly trying to sync my own fitbit).
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Ali Iqtedar shah
(@Iqtedar1) reported
@fitbit @FitbitSupport #UAE #fitbit Is your server down? Can not sync my fitbit with the #iphoneapp and I logged out, only not to be able to log in the app nor in the browser!
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Heather Lynn mathias
(@HeatherLynnmat2) reported
@Shumilady @FitbitSupport I am having the same issue sweetie i had to reset my phone the other day and just now putting my watch back on and it won't work
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Kuba Stolarski
(@kubasto) reported
Seems like @fitbit is having some server issues today? @FitbitSupport can you confirm?1
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Amy🍷
(@acretin) reported
@SkyeBaybeex @hugo36c @FitbitSupport Haven't been able to sync all morning either. Tried disconnecting bluetooth and reconnecting. Still not working.
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Barbara Barfield
(@BarbaraBarfield) reported
@FitbitSupport I have restarted my phone. Tried unlinking blaze, but now won’t link back saying the server is unavailable. What is the ETA on fixing this?
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Ruth Chrystie
(@MissRHC) reported
@FitbitSupport It looks like it’s still down. I can’t get in at all? When will it be back up and running pls?
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catherine avadis
(@CaffrinA) reported
@FitbitSupport my new Versa 3 seems to have crashed my app! Any help please?
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Heather Lynn mathias
(@HeatherLynnmat2) reported
@FitbitSupport Would it still be down today i mean i am trying to set my watch back up to my phone i wanna know will it be back up today
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Vince Low
(@ralphy006) reported
@FitbitSupport I cant login. What happened to you @FitbitSupport ? I switched back to fitbit after wearing an apple watch and was excited..but ive been disappointed. Sleep tracking doesnt work unless i keep my app open. Calendar reminders keep popping up over and over. Now i cant login. Sad
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Steve Holbrow
(@OldSteve55) reported
@FitbitSupport Hi, is the App currently not working? My Android and wife's OS both not working.
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Eleanor
(@eleanorward_) reported
@FitbitSupport hi is there a problem with the app? It won't log me back in?
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MichelleYvone
(@MichelleYvone) reported
@FitbitSupport Currently unable to log into Fitbit and when I was able to earlier today all my challenges disappeared.... please help!!!!
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Sam Crawford
(@smudge_stick) reported
@FitbitSupport Is this still down? I didn't have problems until this morning and now it won't sync or log anything. I tried force stop and restarting my phone. Afraid to delete the app/log out/unpair based on other people's experiences
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Ankit Gupta
(@GrowthChap) reported
@FitbitSupport Still no resolution of the problem. My watch stopped working post the firmware update, just like 1000s more. Why there is no resolution, your support n PlayStore is filled with complaints, why there has been no action? #CustomerSatisfaction #Fitbit
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ᴘʀɪʏᴀ
(@priyasapne) reported
from
Toronto, Ontario
@Fitbit has been down this AM and I am inclined to call it a day as I am not ready to be a functioning adult without knowing how my sleep was (I slept poorly, thank you for asking) in graphical form. And my bpm! Steps! Zone minutes!
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BERTUS
(@bertothebennett) reported
Yo! @FitbitSupport are y'all having app problems? Something is buggy!
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be happy
(@CHOLIS75) reported
@FitbitSupport your App is down again...it's always, always something with Firbit...#worstpurchaseever
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Skye💕
(@SkyeBaybeex) reported
@hugo36c @FitbitSupport Fitbit has been down all morning 😩 I've been trying to sync my progress but it logged me back out and won't log me back in now 😴
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Cathy
(@ereedtac) reported
@FitbitSupport @Shumilady No. Your servers are the issue. Seems to be worldwide issue now. #Fitbit
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Helen Smith
(@hsmith2031) reported
@liddoliddo @fitbit @FitbitSupport Having the same issue. So frustrating
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Tracy Levy
(@tracy_levy123) reported
@FitbitSupport trying to set up and new Fitbit. It didn't like the code- logged out and can't log back in again! Waited over an hour, turned everything off and on again, but still getting 'Server error'. What's up?
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Funwithsharps
(@funwithsharps) reported
@FitbitSupport Why do moderators delete comments on the help forum that mention that they delete comments to silence people who have had continued issues that are unresolved?
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paul shaw
(@paulsha71202643) reported
@coffeeandcats89 @FitbitSupport I've got the inspire hr 2 and mines been down past few hours and carnt even set up a themed challenge for tomorrow.u spend all this money on the products and since Google as taken over its broken. Why fix something that was not broken ???
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John Kelley
(@JohnKel08065341) reported
@FitbitSupport Tried to sync my sleep. I guess the server is down not able to log back into the app!!
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omega sevron
(@omegasevron) reported
@FitbitSupport Hi I've just spent £150 on my girlfriend's fitbit versa 2. I can't register it because of server problems? Can I have the product I've paid for?
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Leanne O-J
(@LMOJ) reported
@FitbitSupport any eta on when your server issues are going to be resolved?