Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Errors (30%)
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Online Features (24%)
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Device Failure (17%)
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App Crashing (13%)
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Website Down (11%)
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Sign in (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Woodbine |
Sign in | |
 Bigastro |
App Crashing | |
 Winnipeg |
Online Features | |
| Onley |
App Crashing | |
| Lakeland |
Device Failure | |
| Cleveland |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Ms. M-T
(@Kto2Science) reported
@FitbitSupport Is FitBit down again? It logged me out and won’t let me log back in, lots of error messages.
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ruchira
(@ruchira_s924) reported
@FitbitSupport My fitbit sense is still not syncing with the app since morning. Uninstalled and reinstalled the app. Now unable to login.can you guys help?
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The_Engineer_{🤓}
(@crashthelegend) reported
@FitbitSupport can’t login into the desktop version of Fitbit server error
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Genie Buganski
(@BuganskiGenie) reported
@FitbitSupport can’t sync help!
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Holly Levesque
(@hollydlevesque) reported
@FitbitSupport Fitbit app and website saying issues with server. been having issues with sync since the last update especially when trying to access sleep. Please advise an eta of when things can get back to normal. I have done all possible fixes.
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Keilly Foster
(@keilly_foster) reported
@FitbitSupport Hi, I’m unable to log into my account and my FitBit Charge 2 has a black screen, but is fully charged... Please help
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Loyal 🌊
(@sjyellehS) reported
@fitbit The app is down. People can’t log in. It won’t sync.
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Dr. Sweet.Tea 3.14
(@SweetTea3_14) reported
@FitbitSupport It's March 2nd and we can't get on your site. Been on hold with customer support for 20 minutes? R U down? Tried chat - says server error. Tried to log in via the app - no connection. Not going well today.
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Manuel Haces-Aviña
(@ManuelHacesA) reported
@katwhit921 @FitbitSupport Same problem here
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nochameleonhere
(@NoChameIeon) reported
@FitbitSupport Browser Dashboard is having trouble as well, won't log in, getting a 'server error'.
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Beatriz Keenan
(@BeatrizKeenan) reported
@FitbitSupport Been unable to sign in my fitbit, help. Says fitbit unavailable, I tried everything already and not luck. Can you help???
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Donna Migliaccio
(@donnamig) reported
@sophielordx1 @FitbitSupport Clearly it's a system problem - not due to individuals' apps, phones or devices. Hoping @FitbitSupport will acknowledge that and have a solution soon.
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Chip Street
(@ChipStreet1971) reported
@FitbitSupport please let me know when you guys fix whatever is wrong! Days of glitchy performance and now DOA! Very frustrating!!!
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Graham (Gray) Campbell
(@Graycam25) reported
@FitbitSupport hi is there any issue with the fitbit app please Cannot get my versa3 to sync with my Huawei mate20pro Tried all sorts Cheers
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@JustJSK
(@JustJSK2) reported
@FitbitSupport Same problem, stopped working an hour ago. Cant log in to community or the App...Januarys sync issue was bad, I hope this resolved quicker
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ewan
(@ewan_emily) reported
@FitbitSupport just received my Fitbit today and can’t seem to access anything/download any apps. Is there an issue?
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χριστίνα 🌻
(@zaaphie) reported
from
Chicago, Illinois
.@FitbitSupport hey, I’m having all of the trouble with my app this morning. I’ve already restarted my watch and I deleted the app and redownloaded it because closing it wasn’t doing anything and it’s not letting me log back in now. Please help.
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Moldy Strawbery
(@JustinGingerGuy) reported
Not sure if I slept well or not with the @fitbit app being down. Is it a me problem or a you problem? @FitbitSupport
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illy
(@illy__xo) reported
@FitbitSupport My watch wasn't syncing so I logged out and now it won't let me go back in! Is there an issue with the app? I even updated my phone to the latest IOS, updated the app, uninstalled and then reinstalled the app and restarted my phone nothing seems to work!! #fitbit
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💃
(@liddoliddo) reported
@sjyellehS @fitbit @FitbitSupport kkk at first I thought the app has a new version, so I went to check if there's any updates, but no no. I opened twitter and found out that everyone with fitbit trackers are having the same problem.. hoping itll be fixed before 12 here 🥲
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Patti G
(@laffin33) reported
@FitbitSupport Can’t get logged in or sync, server issue?
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Kara
(@karay30) reported
@rosiekn92 @FitbitSupport I’m having the same problem.
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Donna Migliaccio
(@donnamig) reported
@FitbitSupport @SuzanneGabriel Could you pin this response to the top of your page until the problem is resolved?
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RSM
(@Pyrothesis1) reported
@FitbitSupport Yeah thanks...tried the trouble shoot which lead me to unpair my charge 3 now I can't re-pair it as the servers are down. That I've only just found out about..... absolute muppetry
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@JustJSK
(@JustJSK2) reported
@katwhit921 @FitbitSupport Same here, as if Januarys sync problem wasnt enough...glad I am not the only one
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K Voradeth Keopapant
(@KVKeopapant) reported
@LilyMarie84 @FitbitSupport Having the same issue here :(
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Emily Ward
(@eg_ward) reported
@FitbitSupport Not working for me either. Tried uninstalling, reinstalling, logging out and back in. Unpairing and repairing. Also tried web client. Nothing. Server error
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Megs_Cally
(@megan_cader) reported
@FitbitSupport No problem at all, bring your support / chat / phone team here. Let's do this out here for the world to see how @FitbitSupport treat their customers. @AshleighLewis73
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Amit
(@DiscAmit) reported
@fitbit @FitbitSupport @FitbitIN what is going on? After recent update, your app is not working at all. Eventually, it's behaving like a bug as it hanged my phone several time. It has been approximately 3 hrs now.
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Josh
(@JoshSimmo91) reported
@FitbitSupport My internet is fine. It's not just me having issues. I dont have an account yet as I won't allow me to make one. Your app just keeps saying problem creating account.