Is Fitbit down?
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Fitbit problems in the last 24 hours
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- App Crashing
- Device Failure
- Online Features
- Sign in
- Website Down
Fitbit CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Fitbit Issues ReportsLatest outage, problems and issue reports in social media:
@jenni_tracy @FitbitSupport I have same problem
@FitbitSupport Menstrual health app opening calendar in birth year!! Problem known since March, 14 pages of users with same issue on Community group. Your moderator has not updated when will be resolved..??? !!!!!
@FitbitSupport I can see display on my fitbit blaze all of a sudden. Need help to fix that.
@fitbit @Apple please make a seizure setting available on every product! When someone feels a seizure coming they can press a button to time it. After 3 minutes it rings for help, also will track heart rate. Please help save my life!
@FitbitSupport Fitbit screen went black. Tried changing watch face and tried resetting. No change. Send help!
@FitbitSupport my sense battery went all the way down and now won’t come back on
@FitbitSupport Hi! I need help with my Fitbit Versa 1. The screen displays nothing. No physical damage. It still vibrates, green light on the back still flashes, still counts steps, phone syncs with it, just screen blank. Have tried hard resets, nothing happens. Help please.
@FitbitSupport lastnight I was trying to update my Fitbit Versa 2 as I noticed an update available, however now I only see the Fitbit logo on the screen and it now unresponsive. Tried reset and even a factory reset with the same results. Help!!
@FitbitSupport my fitbit is not working I have not yet even had it for a year. It is not tracking my workouts and it doesn't do the vibration when I hit my goal or to remain me to move each hour. The is my second fitbit and I am seeing a trend that they are only made for a year
@FitbitSupport my versa lite has gone black. It will recognise that it’s being charged and then will heat up and go black again. Pls help
@FitbitSupport I have a black line that has appeared on the top if my screen. I've changed the clock face and rebooted but it us still there. Can you help?
@FitbitSupport had the Charge2, then upgraded to the Sense. The floors is reading like 178 floors a day which is crazy, it might be 12 or 22 tops but the altimeter or something must be off. It was working fine and after couple of weeks, this problem began. Help
@FitbitSupport Please fix the calendar on the period tracker, it's very annoying having to scroll for so long to get to today and it's making me not want to use it when I really need to.
@FitbitSupport I can see on my app there is a update for the Versa, but my device has stopes syncing with my phone so I am also unable to update firmware. I have uninstall and reinstalled the app, I have shutdown the device, I have also reset the device to factory settings.
@FitbitSupport It wouldn't sync when she opened the app either, she clicked fix it and it appears to be working again.
@FitbitSupport My Fitbit Inspire isn’t syncing. Is there an issue?
@FitbitSupport my Fitbit is not allowing me to add new exercises to my shortcut. Everytime I go to the app and add new exercises it simply does not sync and deletes the ones I added. Please help.
@FitbitSupport If this is a known issue (as per DM) why did you not say so instead of the whole “did you try turning it on ans off again”, “now DM us your email address) nonsense? You could have just said that on my first interaction?
@FitbitSupport so last Friday my watch turned completely off at midnight I had to reboot the watch to have it come back on. Then today I was using the bike tracking turned it on before I started my ride and it did not tack at all. Not sure what I need to do to fix my watch.
@FitbitSupport Hi. My Charge 4 Fitbit isn’t syncing with the app on my mobile phone. My iPhone, the app and the device are up to date and I connected to Bluetooth. I’d be grateful for any help. Thank you
@FitbitSupport hi. I’ve received my new replacement Fitbit Senco and the notifications have stopped working. I have tried going into settings and then notifications, but the section won’t open. My phone is receiving notifications but the watch isn’t. Please help😪😪
@FitbitSupport Yes. I’ve tried that. It’s not just me. There are several in the support forum with this issue since the last update end of March.
@FitbitSupport Hey, I havent been able to sync for 3 weeks. Tried factory reset and removing device and re-adding. The help page link that you're sending has no solution for me. Please can you point me in the right direction?
@FitbitSupport I’ve had a replacement Ionic from you & am having an issue with the heart rate monitor switching off every time I charge the Ionic!!?
@fitbitsupport I removed my Fitbit Versa From my account as I had problems and when I went to reconnect it I have the “unlock with your phone” message. I don’t have a lot of data so tried doing factory reset but it does not work is there any way you can help me please
@FitbitSupport I understand but totally demotivating as you can’t see how it relates to active mins! You should allow both features not take one away . Terrible terrible terrible .
@FitbitSupport impossible to unsubscribe from my premium account. I'm still paying for a service that I definitely don't want. Can you please help me to cancel this ASAP?
@FitbitSupport My dominant hand is set to left for my Inspire HR. Im wearing button facing out. This is how I will continue wear it even though the info reads upside down. Is there a fix or will I just wait until sync to see stats? What’s the trick? #LeftiesAreCustomerToo
@FitbitSupport Terrible . Vvvvvvv disappointed going to stop using Fitbit as totally inconsistent .
@FitbitSupport and now I see that the syncing is a huge problem for everyone. But info found only on your dm or Twitter or whatever this is. You couldn’t bother to put this info ON THE APP!!! Are you kidding me?