Is Fitbit down?
No problems detected
If you are having issues, please submit a report below.
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
-
Device Failure (28%)
-
App Crashing (20%)
-
Online Features (16%)
-
Sign in (12%)
-
Website Down (12%)
-
Errors (12%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
Online Features | |
 Rotterdam |
Errors | |
 Lincoln |
Website Down | |
| Clermont |
Sign in | |
 Ipswich |
Device Failure | |
| Woodbine |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Christine Denham
(@Tackygift) reported
@FitbitSupport still waiting for a reply to my DMs. Even a general announcement on the issue would be useful!
-
Moses
(@MosesNJ91) reported
@FitbitSupport It is definitely a connection to the server that is causing the problem regardless if WiFi or mobile. If I remove both, it doesn’t crash but shows no connection.
-
Kyoko
(@KyCani17) reported
@fitbit imma need y’all to fix this glitch like yesterday.
-
Jane Mitchell
(@Purpledesk) reported
Fitbit app crashing upon opening. Been like it all day. Any news on a fix @FitbitSupport @FitbitUK ? I’ve done the whole reset, force quit app, TIOTIO malarkey …
-
Allison Thom
(@Allison3318) reported
@FitbitSupport @fitbit Looks like the app is down again. Any eta on when it will be back?!
-
Elizabeth Ferguson
(@lilybondi) reported
@FitbitSupport Same issue here as others are reporting. I’ve force quit the app, restarted my iPhone 12 Pro, etc. suggestions?
-
Moses
(@MosesNJ91) reported
@FitbitSupport It is definitely a connection to the server that is causing the problem regardless if WiFi or mobile. If I remove both, it doesn’t crash but shows no connection.
-
Laura Icardi
(@atimetolaugh) reported
@FitbitSupport can we get some info on the crash issue affecting so many of us today, and when we can expect to see it resolved?
-
Tracy Wallace
(@twallace0222) reported
@thomsimonson @fitbit @FitbitSupport Restarting iPhone does not solve the problem
-
Freya
(@Royaleimp) reported
@FitbitSupport @Nigel49256731 Mine is done as well and reported. Deleted app and reloaded and didn’t work. Restarted phone as well and that didn’t work. Other I know with same problem
-
Josie Blevins
(@JosieSeitz) reported
@fitbit Are you aware of the Fitbit issues today? I am having problems and many other people on Twitter are posting problems. It doesn’t stay open. I removed the app and reinstalled it. I shut down my iPhone many times. I turned off Bluetooth many times. HELP!!
-
JackieM.
(@JackieMutlow) reported
@FitbitSupport hi there my app won’t open and it seems many others have the same problem do you know when this problem will be fixed?
-
Walt Dickerson
(@cyclewalt) reported
@thomsimonson @fitbit @FitbitSupport Same with mine. I guess I'm keeping the Fitbit charged and accumulating steps until they fix this.
-
Christine Brown
(@Cperk0) reported
@FitbitSupport is your app down? First removing challenges now a broken app? Maybe I should price out an Apple Watch.
-
Cathy Wright
(@CathyWr16843023) reported
@thomsimonson @fitbit @FitbitSupport Mine keep’s crashing also. I powered down my phone and restarted and the app still won’t work.
-
Jeffrey Phelan
(@jsphelan) reported
@FitbitSupport @LaurieTrent Looks like overnight update of iPhone to 16.3.1 has broken the #fitbitapp
-
Nikita Kalonji 🇨🇩🇮🇱
(@NikitaKalonji) reported
from
Calgary, Alberta
@FitbitSupport your “solutions” to this crashing application are not working.
-
Eric Marcus
(@emarcus19) reported
@FitbitSupport My Fitbit app keeps crashing. I’ve followed the instructions to reinstall and restart. That didn’t work. How about a real fix.
-
Christine Denham
(@Tackygift) reported
@FindNanuck @FitbitSupport Mine too! Password not working either
-
Josie Blevins
(@JosieSeitz) reported
@FitbitSupport Are you aware of the Fitbit issues today? I am having problems and many other people on Twitter are posting problems. It doesn’t stay open. I removed the app and reinstalled it. I shut down my iPhone many times. I turned off Bluetooth many times. HELP!!
-
Colleen Rybak
(@RybakColleen) reported
@FitbitSupport @JessicaMcPike1 Only took 4 or 5 hours to figure out it’s on your end and not a user problem. How about some sort of post on your twitter account(s) rather than everyone having to think it’s them?
-
Nariné
(@narine_v) reported
@FitbitSupport @LuckyStella It's an app issue so how about you fix your app instead...
-
Kim Le Patourel
(@KimLePatourel) reported
@FitbitSupport hi, app keeps crashing. I have already force closed it and turned my phone off and on again and the issue still persists. Am about to DM you email address and Fitbit model in the hope you will fix this.
-
#CancelStudentDebt
(@ludlow163) reported
@FitbitSupport I’m having same issue as others and sent a DM a few hours ago, no reply yet.
-
Fred Godfrey
(@freddddyg) reported
@FitbitSupport @LaurieTrent You need to get it together. The issue is bigger than that.
-
Hannah Jane Thompson 😌
(@breathebadass) reported
@FitbitSupport my app keeps crashing immediately after I open it. Have turned phone on and off, deleted and reinstalled the app. Still happening. Any help? Thanks.
-
Tazeem Ansari
(@tazeemansari) reported
@FitbitSupport Fitbit app keep crashing on my Iphone. I've seen thousands of users are impacted by this issue. #FitbitDown
-
Will Steward
(@aeneas53) reported
@FitbitSupport My app on iphone is still closing down immediately after opening - even though I have clsoed it down and re-opened and clsoed down the iphone and re-opened. It isn't fixed!
-
Walter Bowsher
(@TheAgtAwesome) reported
@FitbitSupport app is not working on iOS. Uninstalled and reinstalled still doesn’t work. Restarted phone. Nothing.
-
Laura Icardi
(@atimetolaugh) reported
@fitbit please fix the crash issues asap