Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 4
Köln, NRW 2
Pittsburgh, PA 2
Wheaton, IL 2
Llanelli, Wales 2
Ashburn, VA 2
Jacksonville, FL 2
Minneapolis, MN 2
Baltimore, MD 2
Washington, D.C., DC 2
Vernon, Normandie 1
Zaragoza, Aragon 1
Spring, TX 1
Dudley, England 1
Sydney, NSW 1
Fort Wayne, IN 1
Jinhua, Zhejiang Sheng 1
Medford, OR 1
Knoxville, TN 1
Chelmsford, MA 1
Cypress, TX 1
Ozawkie, KS 1
Kaaks, Schleswig-Holstein 1
Kitchener, ON 1
North Conway, NH 1
Magherafelt, Northern Ireland 1
San Bernardino, CA 1
Hamburg, NY 1
City of Westminster, England 1
Eau Claire, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • gold_1969 gold.1969 (@gold_1969) reported

    @FitbitSupport my green lights are not working on my blaze. I have tried to re synch and everything. Please help.

  • issylid Sarah Ingrassia (@issylid) reported

    @FitbitSupport can someone help please ? My versa app is not recognising my email address and password combo even though i know it’s correct ?

  • purplerainblue Brittany 🧘🏻‍♀️👩🏻‍🎨 (@purplerainblue) reported

    Just now realizing I can't set an alarm from my fitbit app for my Charge 3? Wtf is this **** @FitbitSupport Bring back the option in the app

  • misterdid didier andre (@misterdid) reported

    @FitbitSupport I want my SPO2 history back. It is now gone and my premium subscription is useless 🤬…support didn’t solved the issue this morning. And I see I am not the only one…any resolution ETA ?🤨

  • kaz74red Karen Redman (@kaz74red) reported

    @FitbitSupport hi since the update on the app this morning, my battery seems to b draining quickly. Its not even a month old. I have put it on dim, turned screen always on, off. Did all the things I think that could b draining it. Please help

  • Kidechka Kid (@Kidechka) reported

    @FitbitSupport I have a Sense and the spo2 app is installed. The health metrics tile says that it's not installed and it doesn't show me any data. I was on chat with tech support last night for an hour and nothing is resolved. Please help!

  • Squiggerzz 𝕰𝖓𝖉𝖆 𝕼𝖚𝖎𝖌𝖑𝖊𝖞 (@Squiggerzz) reported

    @fitbit I need some assistance please, can you help me out?

  • shreya5195 Shreya Sharma (@shreya5195) reported

    @FitbitSupport It is not working

  • paramjotb paramjot (@paramjotb) reported

    @TataCLiQ @fitbit Bought Fitbit versa 3 Tata Cliq id 113597280, syncing issues with Fitbit app. Trying for 3 days to return and get refund, but Tata Cliq has numerous conditions(not mentioned earlier). Not getting resolution from Tata Cliq, disappointed☹Can anyone help me.

  • NayaClinics Naya Clinics (@NayaClinics) reported

    @fitbit my pay feature on my sense is not working. When attempting to pay, everything seems to work fine, but then the card machine says payment could not be competed. Same problem with 2 different cards in 2 different stores. Please advise

  • MHandarova Milena Handarova (@MHandarova) reported

    @ketocoachvic @fitbit I thumb down the damn thing every time I see it

  • sarahailan Sara Hailan (@sarahailan) reported

    @FitbitSupport hey there, my fitbit isnt working. black screen, have tried to reset numerous times. pls help!

  • mikussdog Mikussdog (@mikussdog) reported

    @scutler59 @FitbitSupport Same issue for me today. Must be a backend Fitbit issue. #Fitbit #charge4

  • Sim1fun Simone (@Sim1fun) reported

    @michael47380969 @fitbit yeah, I tried to talk to someone in support on twitter and they didn't help AT ALL. Very discouraging.

  • tejas_chheda tejas chheda (@tejas_chheda) reported

    @FitbitSupport @FitbitIN Why isn't there any option of Shipping to India while trying to file a claim? The band of my Versa 2 broke down in much less than a year after purchase.

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