Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 4
Charlotte, NC 3
Spring, TX 2
Köln, NRW 2
Pittsburgh, PA 2
Wheaton, IL 2
Llanelli, Wales 2
Ashburn, VA 2
Jacksonville, FL 2
Minneapolis, MN 2
Baltimore, MD 2
Washington, D.C., DC 2
Noida, UP 1
Altoona, PA 1
Whitesville, NY 1
Coalport, England 1
Nürnberg, Bavaria 1
Dracut, MA 1
Suwanee, GA 1
New Delhi, NCT 1
North Royalton, OH 1
Creston, NC 1
Miami, FL 1
Williston, VT 1
Pembroke, MA 1
Vernon, Normandie 1
Zaragoza, Aragon 1
Dudley, England 1
Sydney, NSW 1
Fort Wayne, IN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • GDadulescu George Dadulescu (@GDadulescu) reported

    @FitbitSupport Lousy lousy service. I just bought a fitbit sense and I am unable to register it. I wore chinese brands before and this kind of problem NEVER happened. So it's true that chinese products are becoming better than yours ?!

  • davidqpyle 🇺🇸 David Q Pyle 🇨🇦 (@davidqpyle) reported

    @MonikaNiemiec3 @FitbitSupport Yep! Same here, time to look at alternatives. After 5 years I’m just so tired of the terrible service and device letdowns.

  • Carmenjohnsonnn Carmen Johnson (@Carmenjohnsonnn) reported

    @FitbitSupport It seems like Fitbit is always having an issue. Has Anyone used the Apple Watch? Or Garmin?

  • Joyous2021 LIVEBLUE (@Joyous2021) reported

    Hey @FitbitSupport What the hell...you are now owned by Google and your get device has turned into a nightmare. Fix it.

  • alli_sandwich AlliSandwich (@alli_sandwich) reported

    @FitbitSupport Seriously... time to go with another company. Technical issues happen but there is no excuse for garbage customer service. Maybe they thought no one would notice that their devices wouldn’t synch because it’s so common to begin with.

  • ediem61 Edith Mylett (@ediem61) reported

    @mi55ade @FitbitSupport Me too... then it seemed to but wasn’t picking up minutes. Tried logging out, it’s not letting me log back in. Reset my pw, still getting error message.

  • robdelaney007 Robert Delaney (@robdelaney007) reported

    @fitbit Is your login broken. Can't login on either desktop or app.

  • Aovington94 Amy Ovington (@Aovington94) reported

    @raunak_lohiya @FitbitSupport @fitbit Been down for hours 😩😩😩

  • Londonlonestar London Lone Star (@Londonlonestar) reported

    @FitbitSupport Is it a P1? What’s the eta for fix please?

  • ahittle_ybbbs Arlene Hittle (@ahittle_ybbbs) reported

    @ShellyCall83 @FitbitSupport I'm having that same issue!

  • kplaner26 Kylene Planer (@kplaner26) reported

    @reginacalabrese @FitbitSupport Fun! Fitbit, this is pretty ridiculous. Please fix it ASAP.

  • anj_gop Anjana Gop (@anj_gop) reported

    @FitbitSupport @samquentin1 The fixes you gave have not worked. I participate in many fitness challenges and bank on my watch to reflect my workout. How long will it take to fix this? Can you please give us a timeline?

  • nedobis Reverend Obi (@nedobis) reported

    @FitbitSupport Since your website said nothing about an outage, I went through the whole troubleshooting routine. Now I'm logged out and can't get back in. Gonna cancel premium and my next smart watch won't be fitbit. Lack of communication is a showstopper for me.

  • PJSaleh Peter Saleh (@PJSaleh) reported

    @FitbitSupport The irony of all those people not being able to access their "mindfulness" sessions and instead stressing out thinking their gear is broken...

  • smead4WP Will Smead ® (@smead4WP) reported

    @MonikaNiemiec3 @FitbitSupport This is the first server outage I've ever experienced from them

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