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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Valencia 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • RachMann15
    Rachel Mann (@RachMann15) reported

    @FitbitSupport why does my Fitbit charge 3 have black lines down the screen?

  • beanie4u
    Susan (@beanie4u) reported

    @fitbit I am seeing all these Bad reviews about Fitbit, I really hope its not as bad as I am reading! I JUST bought the "Sense" I seem to like it so far, still figuring it all out lol

  • MatrixWolf
    Julio C. Cornejo (@MatrixWolf) reported

    @FitbitSupport Just purchased Versa 2 and unable to download SpO2 clock face. Even purchased Premium Membership. Rebooted watch and phone, upgrade watch and app. Still unable to install, what can be causing this issue? Or is it not available and false advertisement.

  • karite22
    мòηiсα Ая (@karite22) reported

    @VilellaEva @FitbitSupport Ups!! I hope they listen to you and fix it soon.

  • tzxAzrael
    tzxAzrael (@tzxAzrael) reported

    @fosterthebeeple @fitbit @FitbitSupport that's probably a hardware issue. replacement time.

  • AnimusAcOrexis
    Animus.Ac.orexis (@AnimusAcOrexis) reported

    @FitbitSupport No you sure as **** may not know the name of my bank, can I have yours? Plus routing and pin number? Checking account number would also be helpful lol.

  • Shmorgan85
    Morgan Fykes (@Shmorgan85) reported

    Been a loyal @fitbit user for many years, got a replacement less than a year ago and the face just fell off but apparently the warranty is 1 year from original purchase so they basically said too bad so sad, but they emailed that to the account that tried to hack me... #DoBetter

  • elwenion
    Judit (@elwenion) reported

    @FitbitSupport showing all nice on public and no help in DMs.. people don't be fooled

  • kitanadoyle
    🦋kitana🦋 (@kitanadoyle) reported

    It is incredibly disappointing after waiting 1 month since seeking my refund even though all info was supplied to @FitbitSupport. Now I know why customer care gets a bad rep with customer service as bad as this.

  • mey720
    M.Y. Photography (@mey720) reported

    @FitbitSupport hello the screen on my fitbit versa 2 has turned green and I’m not able to use. I’ve tried resetting it and nothing. Can you please help?

  • mariasimmonds6
    @maria.simmonds (@mariasimmonds6) reported

    @FitbitSupport I have a charge3 & i can't get notifications. It says "notification service not running. A phone restart is required to re-enable notifications on your tracker". Help, phones been off & on but still there?!?

  • Dbsandler
    David ******* (@Dbsandler) reported

    @FitbitSupport not working,my sync watch,big x says data not coming through

  • mar1ayd
    maria y doust 🏠 (@mar1ayd) reported

    @WhatKatySaid @FitbitSupport You could try disinfecting the band- wiping it over with something like dettol- it definitely helped with mine - plus I now take it off overnight to charge and the problem seems to have gone away

  • mohitcci
    Mohit Sharma (@mohitcci) reported

    @FitbitSupport HI, my charge 3 is showing black lines on display and is not holding charge of battery, it goes from full battery to 0 in 3 to 4 hrs. Tries rebooting but of no use. Charge 2 is still going on well. Pls help.

  • alef50375085
    HOH (@alef50375085) reported

    @FitbitSupport hi, I send a message for support, pleas help thanks.

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