Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha 💙
(@NVintageCherry) reported
@JordanOSullivan @FitbitSupport I'm having tjr same problem. It said unavailable. Not sure why they are troubleshooting as if its the device
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Grunge
(@Grungeman0510) reported
@FitbitSupport @Floyd_Tori YOU have the problem, not us. Stop telling us to fix something that is not wrong on our end
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Miss Katie Jones
(@ZZZMissWorldZZZ) reported
@JordanOSullivan @FitbitSupport I have the same issue 😫
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Amanda Brooks
(@BrooksAD) reported
@FitbitSupport hi there! Having issues syncing this morning. Was only showing calories & none of my history. I’ve restarted my Fitbit twice, turned my phone on and off, disconnected the Bluetooth, and deleted the app. Now I can’t login. Any help, please? Thank you!
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Dee 🐝🌸🌺🌻🌹
(@MadCatLady44) reported
@FitbitSupport @Floyd_Tori My Fitbit wouldn’t sync, so I deleted the app and turned my phone off/ on Now I can’t login as it says I have logged into many times. Eight.
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Rosie
(@rosiekn92) reported
@FitbitSupport I’m unable to sync my device and have tried all the troubleshoots online. It seems others are also having the same problem so can you confirm if this is an issue you are looking into?
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Deanna Carpenter
(@nanabanana724) reported
@JordanOSullivan @FitbitSupport Same issue…glad to know it’s not just me, but it needs to get fixed!
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Dave Wilson
(@squire302) reported
@FitbitSupport I cannot log into the Fitbit app. I called Tech Support and they said they were having an issue on their end. Can you let me know what the issue was resolved?
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Catherine Reiman
(@CatherineReiman) reported
@FitbitSupport I’m having a problem syncing my Sense and logging in to the Fitbit website. Please advise if this is a network issue.
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willowjaime
(@willowmac44) reported
@FitbitSupport is the app down? Mine won’t sync and keeps changing. Now i can’t login. It’s as if the system was hacked
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survived Hurricane Ian, can i survive RonDesantis
(@somepinkflowers) reported
@JordanOSullivan @FitbitSupport Mine not working either in Florida
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Esteban Parra
(@eparra3) reported
@FitbitSupport Having trouble with the app on my phone. It syncs to my correct step count, but then I lose it goes back to earlier in the day. I'm also missing some other trackers, such as sleep and heartbeat.
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Leanne Abbey
(@LeanneAbbey1) reported
@KSchnickelfritz @FitbitSupport Seem like Fitbit is totally down. I couldn’t see sleep tracker, heart rate or health metrics when I got up this morning. Tried logging out, and now I can’t log back in.
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Glenn B
(@glenn_1966) reported
@JordanOSullivan @FitbitSupport Also having issues with the app, definitely a problem on Fitbit side …. PLEASE FIX THIS ISSUE !!!!
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Mariela Diaz-Butler
(@tribilindiaz) reported
@FitbitSupport @Floyd_Tori I am also having issues with both synching the app and trying to login on my account through the website. It says I have tried to login too many times (not true, just the once).
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