1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Fitbit
  6. ❯
  7. Outage Map
Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More
Check Current Status

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frankfurt am Main, Hesse 1
Phoenix, AZ 1
Paris, Île-de-France 2
Altoona, PA 1
Indianapolis, IN 1
Sarreguemines, ACAL 1
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Valencia 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • DeKrakhead
    Paul DeKraker (@DeKrakhead) reported

    Hey @Google @FitbitSupport do you ever plan to fix the issue with supervised Google accounts no longer being able to login to the Fitbit app? My son really liked his versa, but it becomes pretty worthless if you can't sync and the time starts to drift.

  • Rydanfjordan
    Helena Rydfjord (@Rydanfjordan) reported

    @FitbitSupport hey, my screen on versa 3 isnt working properly. The screen shows time correctly, alarms etc, but won’t respond to my touch. Force restart didn’t help, am om 90% battery. What can I do to make it work properly :)

  • samanthamuskett
    samantha 🖤 (@samanthamuskett) reported

    @FitbitSupport @Jessicayoung_99 4.58 has not fixed the issue. Sort it!

  • krimar
    Marvin Matthews 🇨🇦 (@krimar) reported

    @FitbitSupport Is there any help out there?

  • joanna19x0
    Joanna 🩶 (@joanna19x0) reported

    My Fitbit versa 2 is not syncing, I’ve tried everything. Reinstalling the app, removing the device and resubmitting it on the app and it still is not working! I also can’t get the time to sync so it is 10 minutes delayed @FitbitSupport

  • aGrumpyGitt
    Grumpy (@aGrumpyGitt) reported

    @FitbitSupport why is my exercise not showing in my @loseit app 🤫 Apparently been like this for several days now. I am not a techie and haven't a clue how to fix it. Checked both apps are uptodate.

  • DanielleGillie5
    Danielle Gillieron (@DanielleGillie5) reported

    @FitbitSupport I can’t change to my Google account as it says I have my child on my account but I don’t . Please can u help me delete her so I can switch to Google

  • PosingforPink
    Posing for Pink (@PosingforPink) reported

    @Besenovsky @FitbitSupport What specific steps are you taking to resolve the system error and communicate with your customers/subscribers?

  • usernamehonest
    Just Plain Don't (@usernamehonest) reported

    @pecosROB @FitbitSupport Working for me now. Seemed to be a system wide issue.

  • megabyte682
    Jason (@megabyte682) reported

    Pretty sad to see that both .@FitbitSupport and .@madebygoogle don't want to my issue with my Pixel Watch 3.

  • Kerry_Patricia
    Kerry Patricia (@Kerry_Patricia) reported

    Kinda glad to see I'm not alone with my #fitbit app not working again... definitely disappointed that this seems to be the new normal for this product... @fitbit @FitbitSupport

  • matthewhalmshaw
    Matthew Halmshaw (@matthewhalmshaw) reported

    @FitbitSupport Sent you a DM. EE have done diagnostics on it and says its a battery fault which needs replacing. Hope you can help. Less than a year old

  • kabachman
    Kelli Bachman (@kabachman) reported

    My @fitbit @FitbitSupport has gone to trash. Won't count steps in workout modes, so I cant use them anymore. Steps given are later taken within a couple hours. Absolutely impossible to track now. Text messages are no longer coming through. @FitbitSupport has been unhelpful.

  • beardedpunjabi
    Samarth (@beardedpunjabi) reported

    @FitbitSupport I am unable to find a single Support center or contact detail for Fitbit, my versa 4 is not working from past 2 months and I got it just a year back, Really pissed with the support and service you guys are providing

  • Ranchwater12
    🇺🇸BEARDO🇺🇸 (@Ranchwater12) reported

    @FitbitSupport Nobody asked you! Bad business plan. I'm going to get rid of this thing for sure!

Check Current Status