Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 5 |
| Grube, Schleswig-Holstein | 4 |
| Springfield, IL | 2 |
| Hamm, NRW | 2 |
| Plano, TX | 2 |
| Munich, Bavaria | 2 |
| Westoverledingen, Lower Saxony | 1 |
| Bellevue, WA | 1 |
| Dallas, TX | 1 |
| Freiburg, Baden-Württemberg Region | 1 |
| Valentigney, Bourgogne-Franche-Comté | 1 |
| Winchester, England | 1 |
| Carmel, IN | 1 |
| Oldenburg, Lower Saxony | 1 |
| Middlesbrough, England | 1 |
| Châteaubourg, Bretagne | 1 |
| Wolverhampton, England | 1 |
| Napa, CA | 1 |
| Oxford, England | 1 |
| Leipzig, Saxony | 1 |
| Dunstable, England | 1 |
| Independence, KY | 1 |
| Dana Point, CA | 1 |
| Baden-Baden, Baden-Württemberg Region | 1 |
| Aldershot, England | 1 |
| Coralville, IA | 1 |
| Kerpen, NRW | 1 |
| Swansea, Wales | 1 |
| Norristown, PA | 1 |
| Walsall, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Blake Bastedo
(@BlakeBastedo) reported
@tvchick1313 @Apple @fitbit The apple watch charges very fast so getting into a routine with charging works. It would be a problem if you wanted to track sleep and then have it ready to go first thing in the AM. Love it though and mine has cellular.
-
Helen Climance
(@Bakerbikerchick) reported
@FitbitSupport @FitbitUK @fitbit Problems been going on for over a week keep getting told same things not impressed have even been insulted by your company can someone just please help with the problems I'm having.
-
Lydia Paris - Davies
(@lydiapd) reported
@FitbitSupport please can I have some support about an issue I have with my Fitbit charge 3?
-
Eva declair
(@AngelMclean11) reported
Why is @fitbit app still under maintenance this is ridiculous smh
-
Eva declair
(@AngelMclean11) reported
@FitbitSupport Fitbit UK is saying under maintenance this has been going on for 24-hours totally unacceptable please advise I have cleared cache uninstalled and reinstalled still Fitbit under maintenance ridiculous guys please sort this out.
-
Scott Jarvis
(@SJDigitalMedia) reported
@FitbitSupport I haven’t been trying to sync my versa lite for the last couple hours. I tried everything possible in every help guide and trouble shoot article. Is there some sort of server issue or software glitch between the versa lite and the latest app version?
-
Helen Climance
(@Bakerbikerchick) reported
@FitbitSupport Still getting no where been told same things over and over no one wants to help despite screen shots being sent. I have now emailed your CEO see if I get anywhere. Not impressed at all.
-
lauren
(@superdancer2010) reported
@deanna_montoya @fitbit Do you? I never thought this would happen, but here I am. I’ve just been using aquaphor on it to hopefully help it to heal quicker. Just really sucks
-
kristin hay (she/her) 🔮✨
(@kristinwh0) reported
[cw exercise/tracking] Okay I am now desperate for help bc @fitbit @FitbitUK @FitbitSupport have been so unhelpful. Since the last update my versa 2 cannot track exercises properly. My HRM is all over the place and is srsly lower than before. Anyone else having this issue? 🙃
-
MadGrampie
(@MGrampie) reported
@fitbit I've owned three Fitbit products (Ionic, Versa 2, and Sense). Despite the best efforts of Fitbit support, none of them have been able to track my sleep consistently. I've been using a Galaxy 3 on an alternate wrist, and it has no problem tracking my sleep. Just saying...
-
Sidney Boston
(@sidneyb20) reported
@FitbitSupport It’s not working... can someone walk me through this!?
-
Lindsey Reece 🇬🇧
(@LindseyReece28) reported
Hey @FitbitSupport @fitbit over a month now, with no solution to the calendar problem. I’m stuck in 1986 affecting multiple functions! Lack of accurate data highly annoying! have tried all your fixes with no joy. What compensation can you give me for this inconvenience please?
-
Eva declair
(@AngelMclean11) reported
@fitbit Really fed up- why is app under maintenance from last night totally unacceptable @fitbitapp
-
Jay Ingram
(@jayingram) reported
@tvchick1313 @Apple @fitbit I had several fitbits but gave up on them when the straps inevitable detached - no amount of glue could fix
-
RyzMonkeyRyz
(@monkey_ryzs) reported
@tvchick1313 @Apple @fitbit Love my watch. I usually just charge it in the evening when the infant wants to play with it during bedtime, or worst case, in the car in the way to work.
Check Current Status