Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 20
Charlotte, NC 3
New York City, NY 2
Frankfurt am Main, Hessen 2
Hohenlinden, Bavaria 1
Nicholasville, KY 1
Köln, NRW 1
Chardon, OH 1
Chester, VA 1
Bremerhaven, Bremen 1
Naples, FL 1
Beverly, MA 1
Wallingford, CT 1
Walsall, England 1
Queens, NY 1
Casper, WY 1
Village of Shorewood Hills, WI 1
Madison, AL 1
Perkasie, PA 1
Toledo, OH 1
Portage, MI 1
Snellville, GA 1
Columbus, OH 1
Omaha, NE 1
Brentwood, NY 1
Dallas, TX 1
Lititz, PA 1
Châteaudun, Centre-Val de Loire 1
Manchester, England 1
Stonington, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • kristinHR1 kristin HR (@kristinHR1) reported

    @FitbitSupport Hi, I have a problem with the water lock. How do I unlock it after swimming? It does not work to touch the screen twice.

  • ksurajk సూరజ్ రెడ్డి 🇮🇳 (@ksurajk) reported

    @FitbitSupport @FitbitIN My Fitbit Sense purchased on 8th June has stopped charging Automatically. I tried many options but issue is not getting resolved. How to get it repaired/ rrplaced Order ID# 405-3801613-8204343

  • ssphi_tw phi Ss (@ssphi_tw) reported

    @fitbit I just bought a Versa3 days ago! Too bad, maybe god wants me to buy an old one...

  • meanloveyoutube Mean Love Youtube (@meanloveyoutube) reported

    @fitbit @Google Not bad🤍

  • karensrubin Karen Rubin (@karensrubin) reported

    @FitbitSupport I have a broken hearted child whose Fitbit fell off today when he crashed his bike, and it’s now lost. Kids products should be more durable to withstand being a kid. 😩 he used all his bday money to buy it.

  • SiLLYhegemon47 Solar Hegemon WiLL (@SiLLYhegemon47) reported

    @FitbitSupport Yeah my atm has the symbol but when I use it I get an error message. Says “does not support this form of contactless payment”

  • balijepalli_rao BVR (@balijepalli_rao) reported

    @FitbitSupport Straps were broken, when I have received them. I requested for a replacement, even after receiving replacement they were not in a good shape.

  • Bigladyno1 Sarah Purdy (@Bigladyno1) reported

    @FitbitSupport please can you sort my issue? I ordered a Fitbit from your store nearly 4 weeks ago and I still haven’t received it! Last updated tracking shows somewhere in England on the 04th Aug!!! I contacted @parcelforce and they have said to contact yourselves again.

  • Jason_F86 Jason Fitness (@Jason_F86) reported

    @Google @fitbit @fitbit I know you can’t please everyone, but I’m disappointed to see no offline Spotify support. What good is built in GPS if I still have to take my phone for music on a workout. Looks like I’ll have to swap my Verda 2 for an Apple Watch 😒

  • imraanvrc V (@imraanvrc) reported

    @fitbit A fair warning…think twice before buying a Fitbit. Recall on lots of its watches, very poor customer service plus waiting 5 for a refund with no feedback from their support! 🤬🤬🤬🤬

  • Tombeau1972 Tom (@Tombeau1972) reported

    @Google @fitbit after the extremely bad experience of the #ionic recall: fitbit never again

  • Sanjiv40551468 Sanjiv 🇮🇳 (@Sanjiv40551468) reported from Bengaluru, State of Karnataka

    Hi @notebookcheck your @fitbit product review is all about quid pro quo? Otherwise I know Fitbit is trash and @google knows

  • Saheb17 Dinesh Singh Rathore (@Saheb17) reported

    @fitbit Do help in resolving issue...of my watch which I brought by hard earned money

  • Sanjiv40551468 Sanjiv 🇮🇳 (@Sanjiv40551468) reported from Bengaluru, State of Karnataka

    @NeowinFeed promoting @fitbit through reviews is promoting trash amd your readers deserve better?

  • Rebbill Rebekah B (@Rebbill) reported

    @fitbit Honestly the crappiest company, the least interested in whether people need to track things, sitting for 8 days on a broken device I sent to you because you could not care less. Greedy, oink oink. Buy Polar or iWatch.

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