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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Transactions (35%)
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Transfer (17%)
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Website (6%)
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Login (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hounslow, Poole, Chester, Coldblow, Lowestoft, Islington, London, Hastings, Blackburn, High Wycombe, Dorchester, Birmingham, Reading, Derby and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Mobile App | |
| Poole |
Mobile App | |
| Chester |
Mobile App | |
| Chester |
Mobile App | |
| Coldblow |
Mobile App | |
| Lowestoft |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cal 🤴🏻
(@itsC4llum) reported
@AskNationwide Hi I can't withdraw money from the ATM because it says my card type isn't supported this is very strange and the banking app won't let me login it says can't set up banking app so I can't access my money what Is happening?
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Ilyas Shaikh
(@iamshaky) reported
@AskNationwide - I am due to be paid tomorrow - will this be a issue still?
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Kirsty
(@KMayle91) reported
@AskNationwide Thanks for the copy and paste response 👏 if you took time to read you will see not all customers services are working normally 🤠
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anuj morjaria
(@anujmor) reported
@MrChewie Your 2nd point really gets me. In 2010 @AskNationwide were happy to lend me £118,500 on my flat with a gr doubling every 20 years starting at £400pa. In 2020 @AskNationwide REFUSED to lend to my buyer unless I capped gr in perpetuity at £300PA! It cost me £27,000 to fix this !!!
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Kirsty
(@KMayle91) reported
@AskNationwide my payments are down again 🙄 sent 2 over an hour ago and the recipients haven't received them again !
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Enyled Zamora
(@enyledzamora) reported
@AskNationwide Still waiting for my payment. No even a respond or updates. This customer service is so terrible
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Garry Martin
(@GarryMartin) reported
@AskNationwide Why do I keep being asked for verification with a card reader for people I've previously paid? Is that a glitch or a new thing I should expect in the future?
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Fee
(@FionaRe_) reported
@AskNationwide It isn’t working fine though is it!
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Steven Dutaut
(@Sdutaut) reported
@AskNationwide I sent money to another account in my name yesterday evening in a series of payments, and only 2 arrived out of 6. It is therefore surprising to see you claim that the problem is sorted.
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justEmilio
(@emiliogaming21) reported
@AskNationwide I still haven't received my wages I was supposed to get on Monday now ! Why is this issue still occuring?
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d_fLt
(@d_flt) reported
@leestirling17 @AskNationwide Don't mean to barge in here but I really can't see it being another banks fault when the vast majority are saying the same thing. It appears Nationwide are not accepting that there is still ongoing issues. If I was you I'd put in a formal complaint.
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Michael bentley
(@Mikeyb13280) reported
@AskNationwide It might all be working normally but there is still money missing from my account
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SW
(@TeachMsWilliams) reported
@AskNationwide @AnalystEarth2 It’s very clearly not working properly. I have a payment of £850 missing and it’s coming up to 36 hours since it was sent. It has not bounced back to the sender’s account (my partner). I need this resolving as it’s our bill money!
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Mooey
(@minimooey) reported
@AskNationwide I've got a problem and need some help
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Dan
(@DannyBoiBlu) reported
@AskNationwide They already blocked me and kept the item but thank you so much for your “inconvenient tech issue” right before Christmas x
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Dando
(@Deankid) reported
@ihopebriansdead @AskNationwide Nothing stopping card payments or cash withdrawals so access to your money is unaffected😙
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Craig Hillsley
(@CraigHillsley) reported
@AskNationwide See, that’s the problem. “I’m sorry YOU feel…” is the wrong emphasis. I didn’t do anything wrong, you did. What you should be saying is “I’m sorry WE cocked up.” All the fake nicey-nicey is completely transparent and patronising.
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Will
(@tubiesuk) reported
@AskNationwide It’s just not good enough. There was barely any communication. Took hours and hours for the payment to come through. Missed my online food shopping slot because my payment services weren’t working. Appreciate we all have issues, but being a bank is an essential service
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Kunle Odebunmi
(@odebunmi_kunle) reported
@AskNationwide Hi, I have an Help to buy account. Please how do I find and my sort code and account number. How do I pay online into the ISA account
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Graham
(@Graham10928755) reported
@AskNationwide will my wages be paid in this amid concerns over your payment system problems
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𝕁𝕒𝕕𝕖-𝕀𝕟𝕕𝕚𝕒 🍄
(@JadeIndia2) reported
@AskNationwide is there a backlog of payments going through/are there still problems from Tuesday? Because my pending payments are going through so much slower than usual 😕
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matthew allen
(@mattyallen1912) reported
@AskNationwide I have just been to 2 cash machines and can’t get any money out ? Help
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Jason Youngman
(@leeds1988) reported
@AskNationwide are you still having problems with payments that were made Wednesday morning ? I'm still waiting for a lump sum to be cleared to my bank that was made today
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Jessica Miller
(@Jessica95003746) reported
@StevenSearle92 @AskNationwide I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅
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Mark
(@mark__b1) reported
@AskNationwide Bullshit. You're not sorry for inconveniencing your customers at all. You told me today that you'll block my card whenever you feel like it, you've no obligation to inform me & you couldn't care less if I'm left stranded. You're a joke - I'm an ex customer. #customerexperience
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GEORGINA BARBER
(@GeorginaBarber) reported
@AskNationwide second day in a row nothing is working.. really not impressed.
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lou 😁
(@_lou_1888_liv) reported
@AskNationwide And that is fantastic it’s working but the fact some people went nearly 24hrs with this situation is not good and then to have very little communication from anyone over it again not okay. I presume everyone affected will be compensated for this?
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Camilla W
(@CamillaWatkins_) reported
@AskNationwide I still have pending outgoing payments sitting in my account despite claims that the issue is resolved. Anyone care to explain??
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SW
(@TeachMsWilliams) reported
@AskNationwide So the payment is ‘missing’ and needs to be recalled by the sender? That doesn’t sound like all of the issues have been resolved…?!
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Rachel bellos
(@rachel_bellos) reported
@AskNationwide @AdamLor96632322 Really... Well can someone call me from the fraud team then to fix my problems! Been waiting hours and now your phone lines are closed