Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 05/15/2024 04:10

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (43%)

    Sign in (43%)

  2. Website Down (29%)

    Website Down (29%)

  3. Errors (28%)

    Errors (28%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Website Down
United KingdomDerby Website Down
United KingdomDerby Website Down
United StatesPleasanton Website Down
BrazilCapitólio Website Down
ColombiaBarrancabermeja Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • stufox Stu Fox (@stufox) reported

    @maryjofoley @mniehaus It's been a lot longer than the last week, it's been terrible for months now @Outlook

  • Kay59522518 Kay (@Kay59522518) reported

    @Microsoft @Outlook Hi, I removed an email from outlook and my device is still showing up the past email i removed although it is not anywhere on my phone!! please fix your app!

  • bara Alex (@bara) reported

    The geniuses at @Outlook decided to hide the folder list by default on my mom's account. Just spent 30 minutes remotely troubleshooting the issue. Glad @Microsoft under Satya cares about user experience.

  • JackSmith1625 Jack (@JackSmith1625) reported

    @Microsoft @Outlook how do I talk to you about email issues? I can't seem to send all of a sudden & when I try to contact you through your website, it just takes me to an online version of my account instead of the app version. It also deleted one of the emails I tried to send.

  • wiggall9 Martin Wiggall (@wiggall9) reported

    @Outlook Hi.. have tried all these and still not working? Please help?

  • Etters07 Brian Etters (@Etters07) reported

    @MicrosoftHelps @Outlook ok there is some kind of issue here...yesterday my mail inbox was on the new layout that i didn't like...this morning it was on the old layout that i liked...now its back to the new layout on the web browser

  • islem_khefacha KHEFACHA ISLEM (@islem_khefacha) reported

    @Outlook I have a problem with my mailing using outlook I don’t find my emails sent iu received before 18 January 2023 why ?

  • handleyechamp sbusiso (@handleyechamp) reported

    @Outlook I’ve been trying to login since last night, what’s happening?

  • iamabofh Suresh R (@iamabofh) reported

    @GrahamBrack @katherineschof8 @Outlook That isn’t a client issue - your outlook has no role other than to hand the mail off to your university mailserver (exchange / office 365?). That is what has to send the message on, so your university email admins should be able to tell you where the logjam is.

  • CrossHeights Cross Heights Truckparts Ltd (@CrossHeights) reported

    @Outlook Good afternoon, we are having issues with our Outlook app, we do have an error code which appears. However, we can get onto our emails fine through the web version of Outlook. Please can we talk through DMs to discuss possible solutions? Thank you in advance.

  • Stockishere Stockdale, N. (@Stockishere) reported

    @ljono79 @Outlook @Gothloretta I'm having the same problem. Receiving emails, but cannot send. When I hit send, an ad appears to cover my reply

  • ljono79 Lisa Jono (@ljono79) reported

    @Outlook is the system down? Only I can't send out emails, I can receive emails?? I've checked am not the only one. Cheers

  • heyauntiemercy Grandmother. The Alchemist. (@heyauntiemercy) reported

    why ain’t @Outlook created a leave this conversation button? this would save so many problems bro.

  • JenKasper81 Jennifer🫠 (@JenKasper81) reported

    I really need @Outlook on Android to fix itself. It won't refresh email threads automatically and I can barely send replies. Absolute trash since the last update.

  • chukdotcom chukdotcom (@chukdotcom) reported

    @ShinerGTV @Microsoft365 @Outlook The desktop client puts emails into your outbox. Those are local to that device only and therefore the computer must be on and the app running. The web version puts it in drafts which are available on all devices. Since you can't "shut down" the internet, it will go when sched.

  • Simon818 Simon J🦣 (@Simon818) reported

    @SeedyThreepio Not sure. Could have something to do with the way the mail servers are configured workside; they're slowly transitioning people from a selfhosted mail server. But I also tried to set up my own @outlook.com address and that broke hard.

  • Yellow_Dog1959 Yellow Dog Democrat (@Yellow_Dog1959) reported

    @Outlook why has your spam filter gone haywire again? I am getting spam in my inbox that used to go to my spam account. You need to fix the filter or you will lose a ton of customers.

  • ljono79 Lisa Jono (@ljono79) reported

    @Outlook @Gothloretta Can you check your DM..still having issues with emails..can't send any out from my phone, but can on web version? Please reply ASAP thanks

  • beejal1mehta Beejal Mehta (@beejal1mehta) reported

    @Office @Outlook I’ve had a couple of problems, is their a direct number that I could reach support on? Thanks

  • sethur0392 Sethu (@sethur0392) reported

    @Outlook @Gothloretta @ljono79 Looks like outlook is down

  • josephjames94 JJ Welles (@josephjames94) reported

    @Outlook - phenomenal agents, absolutely GREAT customer service. Terrible systems in place for account recovery when it comes to case by case basis. I’ve changed my BANKING info with more ease. 🙄

  • RobyRoby27 Roberto Branni (@RobyRoby27) reported

    ffs @Outlook fix that damn spam filter

  • katherineschof8 Dr Katherine Schofield 🇬🇧🇦🇺 (@katherineschof8) reported

    Is it just me, or is @Outlook having trouble sending emails to desktop mail clients in the UK ATM? Because it’s definitely not a problem at my end (gmail/proton arriving fine), but nothing’s arrived from my work Outlook since Friday. Can’t keep doing work email with my thumbs.

  • TheGeneTakovic Gene Takovic (@TheGeneTakovic) reported

    @Outlook IOS app is useless because you cannot receive notifications for subfolders. This feature has been asked for for many years and nothing. Using outlook rules to deliver mail to folders and the app will not notify you of the mail, this is ridiculous, FIX IT ALREADY!

  • conspiresi Esi. (@conspiresi) reported

    The phishing emails on @Outlook is getting ridiculous! I get at least 10 a day. Why are they not dealing with this issue? 😩

  • GrahamBrack Graham Brack (@GrahamBrack) reported

    @katherineschof8 @Outlook I had a problem on Thursday evening that a quick repair wouldn’t sort and had to do a more extensive repair overnight. Working fine now but it wasn’t downloading in the desktop.

  • TheBoabie The Boabie (@TheBoabie) reported

    Dear @Outlook Any chance you can fix the stupid verification loop on new accounts? Trying to set up a family members new laptop, Windows 11 shits itself if you don't have an outlook account!

  • Steve_katongo Steve Muir (@Steve_katongo) reported

    @katherineschof8 @Outlook Yup. Not working very well for me either! Will let you know if it changes!

  • kimothen Kim Ryan (@kimothen) reported

    @MicrosoftHelps @Outlook Hotmail seems to be broken? I really need to get a different mail account & grow up

  • Jaesais Anthony Diaz (@Jaesais) reported

    @Outlook can we get a simple thumbs up and thumbs down experience for email? Way too much spam and phishing somehow hitting my main inbox instead of being sent to spam folders. I would like to think we don’t need @Twitter to make an email domain to handle emails too. 🥲